InstaViser

InstaViser


5 / 5
5 reviews

Who Uses This Software?

Medium to large organizations, institutions and companies who are seeking to implement and easily scale an effective mentoring program or expert network at low overhead.


Average Ratings

5 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • InstaViser
  • www.instaviser.com
  • Founded 2015
  • United States

About InstaViser

InstaViser offers an easy-to-use, cloud-based and fully configurable platform so that you can manage and scale your mentorship program with true visibility into its impact. From universities, non-profits to large corporations, institutions of every size trust the InstaViser platform and our team to deliver a top-rated, effective mentorship solution. Features include smart matching, scheduling, video and audio conferencing, blind messaging, activity tracking, email marketing, and more.


InstaViser Features

  • Action Item Tracking
  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Course Management
  • Goal Management
  • Mentor Matching
  • Program Management
  • Progress Tracking

InstaViser Reviews Recently Reviewed!


Easy to Use - Great Customer Support

Jan 29, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: InstaViser's platform is very simple and clean. It is easy to use and intuitive. The platform doesn't try to "be all things to all people" so they are able to focus on delivering their core functionality really well. InstaViser also provides exceptional customer support, and is extremely responsive to us as their customer, and the system users who are our customers.

Cons: There are some basic enhancements in the way sessions are scheduled and confirmed that I think would enhance the user experience. Also, some more granularity in administrative roles would be helpful.

Overall: My overall experience with InstaViser is outstanding. From the CEO to our Customer Success Manager, they are a company that really listens to their customers and is continually improving their product. They are a pleasure to work with!

Top Notch Customer Success, Easy to Use Platform

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that our users can book a session at any point and have a great experience each time.

The Instaviser team is always updating the software, adding in new data metrics, newsletter features, etc. You can tell that everyone on the team is invested not only in the software, but their clients as well. I also like that it can be integrated with another one of our service platforms.

Cons: Nothing to comment about, we really like the product.

Overall: Overall, the cost, the red carpet, 5 star customer service is worth every cent. I feel that the Instaviser team is genuinely invested in our clients' success with the platform as well as ours. The communication with our team is awesome and makes not only the software easy to use, but gives our team a piece of mind in what our clients are experiencing--which is a great time! Highly recommend to anyone.

Great software even better team

Feb 01, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Instaviser's platform strikes the balance between bells and whistles and is way more than basic. It is easy for both your internal staff and external customers to use. The Instaviser team is incredibly responsive - from the first day of install to today they have been an extension of our team not a 3rd party developer.

Cons: There are always improvements to be made. The Instaviser team has a to-do list which they are working to get to-done.

Overall: Instaviser is the engine of our mentoring platform; we literally could not offer our services without them.

Capterra loader

Higher Education Support

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The functionality of the software and the customer service provided are both successfully designed to make the best use of both mentor and mentee valuable time. Access to mentors is provided in specific categories of expertise and interest and mentors are prepared in advance of sessions enabling them to offer best possible advice in short periods.

Cons: The initial set up for the mentor seems challenging to some.

Overall: The InstaViser team is responsive to all customer needs and is proactive in helping customers to use the software. The program is clean and attractive and overall relatively easy to use.

Capterra loader

Helping UC Davis innovators broaden their network!

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Simple interface, very clear how to use. InstaViser does a great job of focusing on the mentor/learner relationship. Intuitive function and excellent tools to stimulate system use.

Cons: Certain features were in development when we began, but this was expected, and InstaViser's focus on customer service made all the difference.

Overall: InstaViser customer service worked hard to help us with a successful implementation, and listened to us as we suggested ways to make the tool more useful. Their team is high integrity, easy to work with, and helped us understand ways to optimize our use with existing features we may not have otherwise figured out.