Best For

Small to large organizations around the world. Industries include: Banking, Healthcare, Higher Education, Government, Insurance, Logistics, Manufacturing, Public Sector and Retail.

Product Details

GoAnywhere MFT is an award-winning managed file transfer software which secures, automates and logs all file transfer activity using a centralized enterprise-level approach. This solution can save you time & money, improve security and help meet compliance requirements. **Winner of 2017 Cybersecurity Excellence Award for Secure File Transfer**

Contact Details

HelpSystems

https://www.goanywhere.com

Located in United States

Starting Price

  • $1995.00/one-time

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

GoAnywhere MFT Features

Access Controls/Permissions
Audit Trail
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
Messaging
Real Time Synchronization
Search/Filter
Workflow Management
Alerts/Notifications
Database Support
Document Archiving
EDI Mapping Support
EDI Testing
Exception Management
Reporting/Analytics
Third Party Integration
Workflow Scheduler
Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management

GoAnywhere MFT Reviews

Overall
5/5
Ease of Use
4.5/5
Customer Service
4.5/5

Showing Most Helpful

Showing 50 of 112 reviews

Showing Most Helpful

Showing 50 of 112 reviews

Sort by:

Filter By:

Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Avatar Image
Jeremy B.
Consultant
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 4, 2017

“GoAnywhere helped us replace antiquated processes”

OverallWe were looking to replace a PC that was running many batch scripts using the task scheduler and human operators to accomplish tasks. In addition to replacing these processes, we were able to now provide the IT department with a centrally managed system with audit logging, security, and backups.
ProsWe were looking to replace a PC that was running many batch scripts using the task scheduler and human operators to accomplish tasks. The PC was "ghosted" as a backup and ran old software for ftp transfers and PGP/email transfer jobs to name a few. With GoAnywhere we now have replaced these processes with centrally managed file transfers in a secure and controlled manner. We are able to connect and transfer files between many disparate systems in-house and also out of network, reliably and with accountability. The robust system is set up on a VM host running Microsoft Server OS. We like that we had the ability to start out using the embedded darby database but then were able to migrate to MS SQL once we were confident in how the product would work for us in our environment. Logging, account creation and scripting all can be performed from one application. Coupled with the GateWay product, we have a secure outward facing sFTP solution as well. Audit reporting works well and the automated workflows really help is in creating multiple jobs accomplishing similar tasks quickly. The customizable dashboard gives our engineers and programmers quick info at a glance. Upgrades to the product are pretty straightforward and Linoma support is top notch - whether you are calling in, or using their chat via the support portal.
ConsWould like to see more "use case" scenarios and sample projects available on the support portal. It would be handy in explaining to more of our IT staff how they could utilize the MFT product to accomplish more tasks that they are performing manually or with cumbersome scripting. More canned projects to build off of would also be helpful in jump starting users with limited programming abilities.

Vendor Response

By HelpSystems on December 6, 2017
Thank you for such a detailed review, Jeremy! It's great to hear that GoAnywhere MFT has provided you and your organization with a more manageable way to achieve file transfers. We look forward to sharing more use cases with you in the future.
Reviewer Source 
Source: Capterra
December 4, 2017
Verified Reviewer
Broadcast Media, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 30, 2017

“Excellent powerful tool steps up for any task. Great support, great features, reasonable price.”

OverallAutomates reliably many difficult things.
ProsWe use this tool to deliver thousands of media files to a pool of 5000 destinations each day. The files absolutely have to be there, or you have to know and escalate. This tool never goes down, never fails to record in the database every event so problems are solved immediately. Replaces serv-u, and a host of utility tools. With so many destinations, none of which is in our control, we need a killer tool like this. Scalable and powerful delivers files from requests in our database. Orders are fulfilled reliably to almost any set of receivers. SFTP FTPS and FTP, Virtual files, sync with remotes automatically. Full powerful logging and tracing of issues. Monitors, watch for something to happen in some folder(s) and do x. Triggers - If something happens, x user logs in, y renames file, database is z... So easy.. And unlimited power. REST/Soap in the box. We use this tool to send files, post for pickup, sync, post via HTTP, rest and api, managing media transcode tasks and emailing notices for pickup with links to files and thumbnails.
ConsClustering and failover is not free. Slightly harder to customize a webclients experience without hitting the css. Quirks in variables ${ var } . Java based. Occasionally need to get into projects. Need to drop into GACMD for oddball user creation.

Vendor Response

By HelpSystems on December 14, 2017
Thank you for your feedback! GoAnywhere MFT is constantly being enhanced and we encourage you to submit feature requests for specific things you¿d like to see added to MFT.
Reviewer Source 
Source: Capterra
November 30, 2017
Avatar Image
George S.
IS Operations Manager
51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 12, 2017

“Our experience with GoAnywhere has been quite positive. It has greatly exceeded our expectations.”

OverallIt helped us with our PCI compliance and offered us additional flexibility in our data workflows.
ProsWe originally purchased GoAnywhere to give us a more secure FTP server. While our specific need was to offer our business partners and vendors secure data transmission via SFTP, we were very pleased to know that GoAnywhere supports a number of additional secure file transfer protocols, including FTPS, HTTPS, and GoAnywhere Secure Mail (with an optional Outlook plugin). GoAnywhere not only has "service" support, for services like HTTPS, SFTP, etc., it also supports workflow project creation. After our initial implementation of our services, we began to incorporate a number of very flexible advanced workflow projects. These projects utilize a number of GoAnywhere built-in components, including zip/unzip, PGP encryption/decryption, SFTP (GET, PUT, DELETE, LIST, etc.), SQL, email, job control, process loops, and external program calls. There are additional components (like REST and SOAP Web Services) that we have not even begun to use. GoAnywhere is just an all-around fantastic product.
ConsWe are really quite pleased with GoAnywhere's capabilities to solve our business problems. I have had only one minor issue where I have not received resolution (yet). GoAnywhere offers the capability to connect to different types of servers and network shares. I have been able to establish a connection from our production server to a specific Windows Server via a Network Share resource, but attempts to transfer files from the production server to Windows Server via a GoAnywhere project are failing. Support has not been able to replicate the issue. It could be operator error on my part, or it could be that I am trying to do something that is better suited for GoAnywhere Agents.

Vendor Response

By HelpSystems on November 13, 2017
Thanks for the great review, George. We're happy to hear that GoAnywhere has been such a positive experience for you. We encourage you to circle back with our support team should your issue transferring to a Windows Server keep reoccurring.
Reviewer Source 
Source: Capterra
October 12, 2017
Greg D.
System Administrator
Information Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
March 16, 2017

“Couldn't imagine reverting back to archaic processing”

OverallGoAnywhere has brought us up to date with managing all of our file transfer needs. The delineation of functional areas (coding, resource mgmt, key mgmt, etc.) make all much easier to manage and use across multiple transfers. Additionally, the dashboard allows a quick means to see recent jobs and what has failed, not to mention the ability to search completed jobs, transfers, and file movement, all with filters, allows for quick responses to business questions on successes, failures, and timing of transfers and file availability. All in all, this is the best product I've see in my professional career -- meeting the ever growing demand of managing file transfers.
ProsWOW... "All of the above"... There isn't much I don't like... being a business analyst previously, the layout and the functionality is fantastic - it is obvious the product weighs the benefits to many customers in how it adds functionality and design, something not easily done when one-off requests come in that are impossible to implement as it affects the masses. With that in mind, I kept my "Con" below to follow this train of thought. I love the auto logging of all project, the key mgmt., the resource mgmt., the audit logs... just so many things!
ConsLeast... we are a few revisions old, so this may have been addressed... When selecting resources, I hate how the entire page must load before I can click on a resource. If I click on one before the entire page loads, then I get an error and have to start all over. I understand this data is loading from the database, so I've lived with it. However, could there be a way to pre-load this information in the background at login (and store it) so it can be displayed immediately upon entry to Resources. Also, add a REFRESH button so, if someone goes in and doesn't see an entry someone else created, they can either log out and in (to refresh, in the background, this list) or they can client the REFRESS button (and wait one time for all to reload, in the foreground). Again, not sure if this has been address in more recent releases, but something that tends to annoy me each time I need to test a resource or create one.
Recommendations to other buyersNot at all!!!

Vendor Response

By HelpSystems on August 21, 2017
Thank you for your feedback. I'm sorry to hear about your issues on the List Resources page. We have not heard of delays from anyone else when loading Resources. When time permits for you, please contact support so we can investigate this issue further with your environment.
Source: Capterra
March 16, 2017
Andrew M.
Software Engineer
Banking, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 27, 2018

“Quick and Easy”

OverallOverall I would consider my experience with GoAnywhere MFT to be very positive over time my company has adopted the use of this product as our standard file management solution across all lines of business.
ProsGoAnywhere MFT is one of the quickest and easiest server products to install I've encountered. In under 15 minutes you'll be logging into the web service front end. Also of note is that GoAnywhere's performance is top notch. For example when I was looking for a full featured SFTP server I tested over half a dozen options. GoAnywhere's file transfer performance far exceeded all the others and unlike many of them it didn't crush the CPU while doing it. Once installed setting up basic file transfer flows is straight forward with plenty of logging and the ability to add alerting throughout every part. GoAnywhere's ability to work with just about any subsystem you might want to use is quite impressive.
ConsThe internal programming language is simple and has a lot of powerful tools but is a bit inconsistent and lacking some basic functions like the ability to check for the existence of a variable before using it. Although the release notes indicate it is possible to setup the HTTPS Web Client to meet PCI compliance standards the documentation does not provide details on how to accomplish this. Customer support although very responsive were not able to help me with this. This is a small ding in a product that is otherwise a model of security standards.
Reviewer Source 
Source: Capterra
December 27, 2018
Avatar Image
Mark B.
Senior Vice President of Programming
Financial Services, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 11, 2017

“Flexible, stable, easy to use and a great value.”

OverallCost and time savings. Greater stability. Customer satisfaction (far fewer errors).
ProsThe stability and ease of use and setup have been lifesavers for us. We have been able to hand off almost all of our MFT tasks to our operations group, rather than taking programming resources for those functions. We also have seen a drastic improvement in the number of transmission errors or dropped connections. We have a third-party monitoring company that is constantly hitting our GoAnywhere site (24x7) with all of the different file transfer protocols. The weekly report that we get from this company is rarely anything but 100% successful with GoAnywhere. Our previous MFT product was consistently in the 90-95% range. Support has been excellent. Upgrades have been seamless, non-events. The price was significantly lower than almost all of the other MFT products we looked at. We couldn't be happier with this product.
ConsI am honestly scratching my head to come up with what I like least about GoAnywhere. The only thing I can think of is that it might be nice to have some more advanced pre-defined sample scripts included in the installation. There were some good basic samples, but something more complicated might have helped us in the early going.

Vendor Response

By HelpSystems on December 14, 2017
What a compliment, Mark! Thank you for such a detailed review. We appreciate the feedback about including additional sample scripts and will take it into consideration for a future release.
Reviewer Source 
Source: Capterra
December 11, 2017
Verified Reviewer
Government Administration, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
January 7, 2019

“An excellent tool for managing a large number of file transfer jobs”

OverallWe have only used the Director part of the software. It replaced an unwieldy regime of various scripts that mainly copied data between external and internal servers. It has enabled us to greatly increase the number of running jobs without losing track, and to move data analysis jobs and workflows into GoAnywhere. The built-in modules for FTP and other file transfer protocols make it easy to construct file transfer jobs that would be cumbersome in a scripting language. The daily reports make it easy to follow up any failed jobs.
ProsThe software makes it easy to have many timed jobs running hourly, daily, weekly, monthly, with a nice overview of how many jobs succeeded or failed. It has a graphical "programming language" with a set of convenient functions for handling and manipulating strings and numbers and file metadata. The software can use a large number of transfer protocols, including FTP, HTTP(S), WebDAV, Windows share, SFTP.
ConsThe FTP funtionality is somewhat limited, particularly in checking for the existence of remote files and directiories, and only downloading those that differ from local files. The scripting language is a bit limited in the number of functions available. Running an executable and capturing its output into a variable or rowset is somewhat convoluted.
Reviewer Source 
Source: Capterra
January 7, 2019
Avatar Image
Bhargava K.
Enterprise Architect
Biotechnology, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 21, 2018

“Excellent product - Value for Money”

OverallWe have been able to centralize all our MFT scripts which were scattered in a lot of different servers and applications. When a vendor (Say a bank) changes their SSH keys or some maintenance we would not know until something breaks in one of our systems and had multiple teams supporting them. Some of these are legacy applications and there is no one to support as well. But with GoAnywhere we moved all these scripts (MFT use-cases) and Resources (sFTP, FTP, HTTP(s), REST, etc) configured in one single place and maintenance/support has become easy. Our business teams have seen the value as the effort it takes to orchestrate a use-case is less than a week (1-2 days usually). Great product and very easy to use.
ProsEasy to create resources (sFTP, FTP, REST, HTTP, FTPs, etc) and test them with out testing the actual scripts. Very easy to use and they have good documentation which is easy to follow. Its very intuitive. Product works as advertised. We were able to centralize all MFT scripts. Encryption/Decryption works excellent, job monitoring and Job Scheduling is easy. Integrates with AD. I find the product to be good value for money and easy to support as well. Does not take much effort to get trained as well.
ConsAfter using the product for 6+ years, nothing comes to mind that I did not like about this product.
Reviewer Source 
Source: Capterra
December 21, 2018
Tim C.
IT Systems Engineer
Facilities Services, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
March 16, 2017

“GoAnywhere gave us everything we needed at the lowest price point of all MFT vendors we evaluated”

OverallGoAnywhere gave us everything we needed at the lowest price point of all MFT vendors we evaluated. Our development team had very specific demands for their MFT needs, some of which completely ruled out some vendors' products, and GoAnywhere MFT was able to provide solutions to all of them. We love how modular the project building process is, and how extensible the building blocks are. Technical Support is stellar, product upgrades are easy to perform, and the interface is easy to use. I highly recommend GoAnywhere MFT to anyone who needs a solution for FTP/FTPS/SFTP/HTTPS file transfers.
Prosuser I nterface, technician support, project building features, modular project construction
Consi hope that a future version of the GoAnywhere MFT product is not dependent upon Java.
Recommendations to other buyersStop using Java and replace all commonly shared components with proprietary solutions.

Vendor Response

By HelpSystems on August 21, 2017
The bulk of GoAnywhere is written in Java to allow it to run on virtually any platform including Windows, Linux, UNIX, IBM I and other systems without having different code bases for each platform. This allows us to rapidly add new capabilities to GoAnywhere that can be used for all platforms without redundant testing. We can also use proven 3rd party libraries to expedite development of the product. Some of our competitors wrote their products in proprietary languages and now their products have fallen behind in features/capabilities. Thanks so much for your feedback!
Source: Capterra
March 16, 2017
Brian R.
System Administrator
Education Management, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
July 27, 2017

“Outstanding in every aspect. Much better than the competition.”

OverallCentralized key and certificate management provides more than we'd get from any other system we looked at purchasing. WE ARE IN CHARGE PROACTIVELY OF THEM. The ability to offer other parts of the organization a professional and secure file transport mechanism as a service. We have integrated several custom in-house written processes to do these things into one environment; so its all about bringing together these features under one umbrella.
ProsIntegration and flexibility. It just works for us with inimal configuration, day after day. We could run it in a5x9's or 2x9's kind of configuration as we need too. That flexibility is just terrific. Did I also say it's really cost-effective too?
ConsWhy is the folder structure that is in place for Projects NOT also used for Monitors and Schedulers? This is a serious feature that would be so much more rational. Also need some way to document where a monitor/scheduler calls a project/where a resource is used etc. Some kind of "auto-documentation" feature (from the programmer perspective), not just "reports"...

Vendor Response

By HelpSystems on August 21, 2017
Thanks for your feedback. We will pass your comments onto the R&D team and consider this request for a future release.
Source: Capterra
July 27, 2017
Dennis R.
Developer
Media Production, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 22, 2017

“We use it daily for transmitting files to Vendors”

OverallIt makes file transmissions so much easier to carry out and manage.
ProsEase of use. Encryption of files being transmitted and received. Key vault is easy to use and visualize what is in it. Easy to import and export keys. Easy to use scripting that creates job streams for sending and receiving files. Rich scheduling and monitoring modules. Love SQL scripting and file manager .
ConsUntil recently their support was very good. On a couple of issues I called about, it took a long time for them to get back to me. I finally found another way to do what needed to be done.

Vendor Response

By HelpSystems on November 30, 2017
Thanks for sharing your experience with GoAnywhere MFT, Dennis! We strive to achieve a high quality of support for our products. Depending on the nature of the request, cases are prioritized as they are assigned in order to assist customers with urgent issues first (such as a production payroll transfer that is failing vs developing a new workflow or staging a new Development environment). If you do not think we accurately assessed the urgency of your issue or did not respond in a timely manner, don¿t hesitate to call us to discuss.
Reviewer Source 
Source: Capterra
November 22, 2017
Brent G.
Business Analyst
Legal Services, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
July 27, 2017

“Love it - Awesome suite of tools for developing and managing automated tasks”

OverallTime savings, Accuracy increase , efficiency increase.
ProsGoAnywhere is intuitive and Dynamic. The way it is set up kind of like a 'toolbox' really simplifies automating complicated tasks and procedures. I always look forward to the new versions as Linoma seems to really be able to prioritize what additions would be useful for their customers and provide immediate benefits - it is obvious that they truly listen and consider any feedback received. The biggest Pro that I can provide is that the software is constantly evolving and getting better - that is a rarity with software like this and should be commended! Thanks for taking pride in your product and providing it at reasonable cost.
ConsAlthough not really a con, I do think that the addition of 'canned' projects that users could reference when developing a process would be very helpful.

Vendor Response

By HelpSystems on August 21, 2017
You may want to look into using templates when creating new projects. A template is like a 'canned' project which you can use as a great starting point. We are always looking for ideas for new templates, so please let your GoAnywhere account manager or support team know of any enhancement requests.
Source: Capterra
July 27, 2017
Tim E.
Senior Network Engineer
Insurance, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
April 13, 2017

“NTCA - The Rural Broadband Association and GO Anywhere”

OverallI'm a Senior Network Engineer and work on Go Anywhere on a daily basis. I'm responsible for keeping it updated, writing and maintaining scripts, troubleshooting transfer issues and I absolutely love this product. The interface and tools to write, maintain and troubleshoot file transfers are extensive and very intuitive. And I just can't say enough about their support staff other then they are outstanding. We have had Go Anywhere for over 10 years and they are continuously adding features and making it better every year. I would highly recommend this application to any organization that either is thinking on replacing their file transfer vendor or is looking to automate it for the first time. Another plus is Go Anywhere is now part of Help Systems, which is a very reputable company.
ProsEase of use, intuitiveness and support.
ConsNone.
Recommendations to other buyersIf you are looing into automating files transfer no matter your company size or are unhappy with your current vendor, go with Go Anywhere, you won't be sorry.

Vendor Response

By HelpSystems on November 13, 2017
Wow, we couldn't have said it better ourselves! Thanks for such a great review, Tim. We look forward to providing you with the reliability, security and service you need for continued success in the future.
Source: Capterra
April 13, 2017
Robert E.
Database Analyst
Financial Services, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 21, 2019

“Versatile and easy to use”

OverallThis product is not marketed as an enterprise job scheduler, but it allowed us to retire our former enterprise job scheduler. MFT was able to handle everything we threw at it.
ProsThis product allowed us to easily integrate and streamline file transfer processes with their related ETL jobs in our SQL and IBM i environments. MFT's workflows are easy to use and organize, allowing me to easily transfer MFT job ownership and support to other teams.
Cons1. The workflow design environment was a little bulky in early versions, but it has improved a lot over time. 2. Occasionally the software will lock a file when a job fails, and the only way to unlock seems to be a service restart. 3. The repeats in the scheduler are based on a previous execution's completion time, making the timing of subsequent executions a bit unreliable. I feel that repeats should be based on the start time, and skipped when an execution is not thread-safe and runs past its delay time.
Reviewer Source 
Source: Capterra
March 21, 2019
Avatar Image
Vincent M.
Manager, IT Systems & Development
Financial Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 16, 2017

“Rock Solid, Affordable Automation & MFT Software”

OverallReduced labor cost on tedious tasks, automation of countless tasks, reduction in human error.
ProsThis program lets us do everything. We have a file and web portal that scans files for accuracy and delivers success or error reports. We have countless SQL reports and automation jobs running in the background. We have saved hundreds of hours of tedious labor hours, saving money and allowing our employees to focus on less repetitive tasks. It's also extremely affordable and pays for itself in just a few months if you use it correctly and don't drag your feet. Setup is also super easy and they offer training to get you started. It's a no-brainer. If you have the need to do bulk operations on a repetitive basis, you need to use GoAnywhere. Support is also very helpful!

Vendor Response

By HelpSystems on November 13, 2017
Thanks for the great review, Vincent! We're pleased to hear that GoAnywhere has provided you with the needed efficiency, reliability and support you were looking for.
Reviewer Source 
Source: Capterra
October 16, 2017
George M.
System Analyst
Insurance, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
April 13, 2017

“GOANYWHERE MFT Crazy Easy!!!”

OverallThe Goanywhere MFT is super easy and flexible. Able to create and test brand new file transfers in a couple of hours. Transfer un-encrypted and encrypted files over SFTP. Took only minutes to set up program to encrypt files using PGP. Import both internal and external images into our imaging system automatically without manual intervention. We create or parse Excel spreadsheets and update database tables simply by monitoring a directory for new files. We also use Goanywhere MFT to create secure internal directories for each employee to store their check stubs, W2's, and any other confidential documents that only they can access using USER ID's and passwords. Best of all we easily have set up notifications through email to notify the appropriate people when a scheduled project has run and whether it ran successfully or not. Goanywhere has save us numerous hours of programming and research.
ProsEasy to use interface and handles most any kind of data transfer. Has numerous features
ConsNothing

Vendor Response

By HelpSystems on November 13, 2017
We love hearing such positive experiences like this from our customers! Thank you for the great review, George!
Source: Capterra
April 13, 2017
Joe B.
DBA, Programmer and Admin
Financial Services, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: Capterra
July 27, 2017

“We have experienced great support with minimal support needed.”

OverallConsistent file transfers interface vs Linux scripts
ProsFrequent updates with easy update (not needing a support rep on-line). The advertised features just work. Fairly reliable. You include most features in the base product and do not nickel and dime for every add in.
ConsMy personal opinion, I prefer Rich Client Interface vs a web browser interface. The Web Browsers have issues once in a while. GOA has done a real good job to not lock-up as other vendor products with web-interfaces do. More source code examples (you can never have enough) to solve tasks.

Vendor Response

By HelpSystems on August 21, 2017
Good feedback! We have found that a lot of customers do not like to install desktop software any longer, so that is why GoAnywhere has a browser interface for all administration and monitoring. We are constantly improving the browser interface with HTML 5, drag-n-drop, and other advance components to enrich the user experience. We will look into providing more examples too.
Source: Capterra
July 27, 2017
Nancy B.
Business Informatics Analyst
Hospital & Health Care, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: Capterra
May 24, 2017

“Invaluable Product”

OverallAbility to move information from our hospital information system to users within and outside the organization.
ProsAbility to easily schedule tasks to securely transfer files, send emails with attached reports and monitor jobs are running smoothly.
ConsCan be difficult to manage upgrades when you have a full line of scheduled jobs running. Support used to be much more free with their time. They'd give you tips and tricks that made learning new concepts and features easy. Now if you have a project that involves utilization of a new feature, you need to pay an analyst at an hourly rate to help you implement.

Vendor Response

By HelpSystems on August 21, 2017
We are looking for ways to have minimal downtime for upgrades. Usually you can call a support person and get assistance at no charge, as long as you are current on maintenance. However if you need training on a new feature, it may be billable if it could take more than a few minutes of time by a support person. Thanks for your feedback!
Source: Capterra
May 24, 2017
Avatar Image
Shoma A.
Analyst Programmer
Retail, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
December 3, 2017

“Great product and up to date with technology”

ProsGoAnywhere is a great product and its features are up to date with latest technology. I work in an IBM platform and it has been a sine qua non in developing applications that needed communications with external web servers. Also it has all the latest data translation methods updated to be in par with any web service data format requirements. Overall, the product is absolutely helpful.
ConsSome limitations with available features, like XML formats not allowed to have conditional elements, which I believe will be updated in the later upgrades.

Vendor Response

By HelpSystems on December 14, 2017
Thank you for your feedback Shoma! Our Write XML task can utilize conditions when creating elements, so perhaps you are referring to the parsing of XML files in our Read XML task. We encourage you to contact us with any points of clarification or as a follow up to an existing enhancement request.
Reviewer Source 
Source: Capterra
December 3, 2017
Avatar Image
Max E.
Corporate I/S Manager
501-1000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 20, 2017

“Easy to use, does everything I need, and they helped do my first project.”

OverallAllowed us to quickly setup encrypted communications when we had no in-house expertise on doing it. It allowed a major accounting initiative to be done on-time and on-budget and runs completly automated.
ProsEverything is menu driven and easy to setup. No having to know everything about how encrypted communication protocols work. I needed to setup secure SFTP communications with a banking partner and I had never done this before. They helped me set it up and get it working and it was pretty obvious as we went thru the process how much complex configuration was being done by the product. The user interface is intuitive and the menus easy to follow. I also purchased their secure email component because we wanted a way to have vendors give us their banking information in a secure mannor without having to mail that info to us. Again, the product does all the work. I have yet to find anything I wanted to do that GoAnyWhere was not able to do quite easily.

Vendor Response

By HelpSystems on December 22, 2017
We can¿t thank you enough for your kind review of GoAnywhere MFT! We're glad to hear how easy it's been for you to use and the impact it's made at American Packaging Corp.
Reviewer Source 
Source: Capterra
December 20, 2017
Stephen D.
Sr system analyst
Paper & Forest Products, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 28, 2017

“Best overall software used for all our data needs. ”

OverallSafe secure data transfer to our business partners.
ProsThe latest version of MFT is the most robust version to date. Linoma is constantly making enhancements to meet the demands of keeping data safe in todays complex world of security and data breaches . The tech support is one of the best in the business. All of their team know the product like they wrote it to make problem deamination a non hassle . Please note once it is up and running we have never had a problem. We cannot live with out it.
ConsNone we love the product it runs with out any intervention. I guess the only con would be is upgrading from prior versions. but that is not a problem as the tech team is always there for you.

Vendor Response

By HelpSystems on October 3, 2017
Wow Stephen, thanks for the kind review! We appreciate you taking the time to share your experience with others.
Reviewer Source 
Source: Capterra
September 28, 2017
Gene L.
Systems Analyst
Defense & Space, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
March 16, 2017

“Perfect for Our Needs”

OverallOur small business must exchange data with multiple government agencies and private organizations. Each has their own format, security requirements, and timing restrictions. GoAnywhere MFT provides maximum flexibility and precise control for each. It can be programmed, tested, and implemented quickly and easily and is very cost-effective.
ProsVery easy to customize and modify. Good error detection and reporting.
Cons"Help" system and manual not as easy to use and understand as it might be.

Vendor Response

By HelpSystems on August 21, 2017
Thanks for your feedback. Although there are over 1200 pages of documentation with lots of step-by-step instructions, we are always looking for ways to improve our manuals. We also have video tutorials that you may want to check out at https://www.goanywhere.com/tutorials/gamft. If you have specific suggestions for our documentation, please contact support to raise an enhancement request.
Source: Capterra
March 16, 2017
Avatar Image
Michael K.
Senior Application Engineer, Integration Solutions
Hospital & Health Care, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 8, 2017

“Linoma MFT is used more and more each day. It has simplified our processes. ”

OverallFunctionality exceeds expectations
ProsEase of use, scalability, and reliability. This application has replaced legacy applications in our environment. We have found Linoma MFT offers solutions to various workflows both customer facing and business related tasks. One centralized dashboard to manage all file transfers, user accounts, and everything task automated related is huge.
ConsI would like to see customized training, for instance, someone to review how the application is used in our environment and introduce improvements or suggestions on functionality.

Vendor Response

By HelpSystems on November 13, 2017
Thanks for the great review and sharing your feedback regarding customized training. We are looking to sharing more industry specific use cases with you in the future!
Reviewer Source 
Source: Capterra
November 8, 2017
Parul P.
Data Backup and DR admin
Hospital & Health Care, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
April 14, 2017

“Great MFT Solution”

OverallIt is one of the best MFT Solution in market. I will recommend to everyone . As a Einstein we made extremely good choice of the software. We save money and process are running more efficient then previous software. It is easy to use and has lots of functionalities. The support is great to help
ProsLots of function and can be achieved almost all task
ConsIt does not support DNS name. I wish it support that feature. Once you create template and then modify the template, It will not update all web users using the template. IF IP address of host change then we need to change web user and projects to that IP Address. IF DNS is supported then we do not have any work to do
Recommendations to other buyersDNS works then it is a plus feature.

Vendor Response

By HelpSystems on August 21, 2017
Hi Parul, Thank you for your feedback. We will pass this onto our R&D team to review. Cheers!
Source: Capterra
April 14, 2017
Gordon S.
IT Consulant
Oil & Energy, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 17, 2018

“GoAnywhere MFT for Trans Am Piping Products Ltd.”

OverallWe use it mainly for processing vendor invoices and customer EFT payment advices. This saves our accounting department many hours every day processing simple and redundant tasks. They have more time for problem solving.
ProsHow you have so many ways of processing information from various sources. We process most things from e-mail but also do some with VANS or direct connect to our business partner's system to get our files.
ConsIt is missing an OCR capability. We do this through various other methods. We use PDFbox from apache.org for data PDF's and we use AUTOMATE from Help Systems for image PDF's.

Vendor Response

By HelpSystems on September 20, 2018
We appreciate the feedback, Gordon! Happy to hear GoAnywhere has enabled your team to focus on more strategic tasks.
Reviewer Source 
Source: Capterra
September 17, 2018
Joseph P.
DP Programmer/Analyst Supervisor
Government Administration, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 20, 2018

“We have been using GA for over 10 years and it addresses all of our secure transfer needs and more.”

OverallWe were able to rapidly build sophisticated file transfers that requires us to manipulate data into many different file formats with our many trading partners at a very low cost.
ProsThe tool is web-based which allows us to use it from any workstation (no PC client - yeah!) and it handles all the complexities of secure file transfers and file manipulations in various formats with ease that frees our time to focus on rapidly delivering business solutions v. wasting time on manually coding.
ConsWe would like to see anti-virus software and the ability to either zip or unzip files since we expanded the use of GA to handle document imaging.
Reviewer Source 
Source: Capterra
March 20, 2018
Michael Y.
Senior Developer
Insurance, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 14, 2017

“Nice easy to use product”

ProsCompletely secured supporting multiple platforms and encryption methods, flexible, integrated with external sources and databases.
ConsCould be little more customizable on user's options - want to able to remove from menu options we do not use, easy to navigate

Vendor Response

By HelpSystems on December 14, 2017
Thanks for your feedback Michael! We are constantly enhancing GoAnywhere MFT and will take this into consideration for a future release. One of the benefits of having the full blown suite of modules packaged into a single interface is that it may help serve as a solution to a new transfer requirement that comes up for our customers. When this occurs, all that is needed is a refresh of your license and the feature is then available to use.
Reviewer Source 
Source: Capterra
November 14, 2017
Joe P.
Programmer/Analyst
Government Administration, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 10, 2017

“We loved that it was a web-based tool that was easy to install and learn at a very low cost.”

OverallAvoided hiring expensive IT consultants and rapid deployment of need projects.
ProsWeb-based and it solved the complexities for secure file transfers and data manipulation. We lacked the in-house skills to do this in-house and this tool was extremely easy to learn and implement.
ConsI would like to see more open-forum discussions for ideas to implement other creative ways to use GA MFT. For instance, we use GA to build our own document imaging solution, but there may be other uses others have done that we are not considering,

Vendor Response

By HelpSystems on November 13, 2017
Thanks for the great review and feedback, Joe! We look forward to sharing creative and common use cases in the near future.
Reviewer Source 
Source: Capterra
November 10, 2017
Brian K.
Solution Architect, eCommerce & EDI
Information Technology and Services, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: Capterra
July 27, 2017

“The comprehensive suite of protocols and addition of workflows provide a quick easy to use solution.”

OverallThis product is replacing 6 dedicate data communication server with a single and more secure solution. Building workflows to mange file processing is much more efficient than writing UNIX scripts. and auditing a process can be done simply for a single dashboard.
ProsGoAnywhere MFT was selected after extensive testing and comparison with other products. It manages all the protocols we need from a single dashboard and provides powerful functionality via workflows. The support for this product is outstanding and they continue to add new functionality on a regular basis. They actively seek feedback to improve the product and turn around requests for functionality additions quickly.
ConsDoes not have native support for parsing X12 EDI data. This can be accomplished via row-set usage and modification, but a basic X12 parser would be a huge help.

Vendor Response

By HelpSystems on August 21, 2017
It would be cool to add a native parser for X12 EDI data. This is on our list of things to do in a future release. Thanks for your feedback!
Source: Capterra
July 27, 2017
JIm M.
Senior AS/400 Programmer
Insurance, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
March 16, 2017

“MFT Review”

OverallWe were GoAnywhere Director users who were very satisfied with the product. We were able to easily upgrade to GoAnywhere MFT without losing any functionality. In fact, we now have more functionality available to us that we have not started using yet. But we plan to.
ProsIt works cleanly most of the time. When there are issues, they are almost always related to issues external to the product.
ConsSometimes we have issues connecting to our email server and the logs are not much help. That can be very frustrating.

Vendor Response

By HelpSystems on August 21, 2017
We will pass your comment about email server issues to the R&D team. We'll see if we can enhance the error messages and other items to make it easier to debug issues. Thanks for your feedback!
Source: Capterra
March 16, 2017
Jeff S.
IT Manager
Wholesale, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 3, 2018

“Continue to find new things and ways to use this product !”

OverallThis product has reduced by over 90%, human intervention with handing data in the company. We have also been able to keep our representatives and customers more up to date with emails and such.
ProsThe ability for it to handle;e secure transfers of data both externally and internally. They continually add more functions and features relevant to the state of their market.
ConsNothing with the actual software but you really need to run it on newer hardware as with the newer releases. Performance can take a hit on older machines.

Vendor Response

By HelpSystems on October 8, 2018
Thanks for the great review, Jeff! Great to hear the positive impact it's had on your team and customers.
Reviewer Source 
Source: Capterra
October 3, 2018
Michael L.
Systems Support Executive
Government Administration, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 1, 2017

“One of the best products in this space. Once set up, it just works. ”

OverallSmoother file transfers, better setup
ProsThis product supports just about every transfer method out there. We even have one client where we are directly transferring from Linux to an IBM Mainframe, complete with the ACSII to EBCDIC conversion.
ConsIt was a little painful to convert from all the bash script, but it has been worth it. We have far fewer transfer problems now.

Vendor Response

By HelpSystems on August 21, 2017
Thanks for your feedback. Manually converting from legacy scripts to GoAnywhere can certainly take some time, depending on how complex they are. We are looking into ways in which customers could automatically import their scripts in the future, which would be very cool.
Reviewer Source 
Source: Capterra
August 1, 2017
William H.
Application Engineer
Hospital & Health Care, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 1, 2017

“The capabilities of GoAnywhere are great. File transfers are simpler and easier to manage.”

OverallMaintenance and creation of file transfers is much more simpler.
ProsGUI is clean, Scripts can be shared and duplicated freely. User access to pull files and put files is simple.
ConsSome options are extra that should be included or cheaper. Rename of files not so intuitive. Maintenance of directories need to be considered, done manually or with scripts, not automatic option.

Vendor Response

By HelpSystems on August 21, 2017
We are always looking for ways to make GoAnywhere more intuitive and easy to use, so thank you for your suggestions! We passed your comments onto our R&D team. If you ever have specific enhancement requests in the future, feel free to contact your GoAnywhere account rep or our support team.
Reviewer Source 
Source: Capterra
August 1, 2017
Sreekanth P.
Middleware Architect
Financial Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
8/10
Source: Capterra
March 16, 2017

“Really good value for money.”

OverallWe are using goanywhere to provide our clients an access point. It is really help full tool. The best part is the ease of use. we have used Axway in the past but it was all over the place and was not that ease to use. GoAnywhere has provided a platform not just for our extranet users/customers but also internet based customers for file transfer. REALLY good product, however would like few more enterprise specific features. such as ability for non-repudiation, push data/files into DB as bolbs/clobs. Apart from that the product suite is really good.
Prosease of use value for money
Consnot enterprise ready lacks some enterprise essential features

Vendor Response

By HelpSystems on August 21, 2017
Thank you for your feedback. I'm sorry to hear that you do not feel that GoAnywhere is enterprise ready. It is actually used to move hundreds of thousands of files a day for some of our larger deployments without issues. There are a few development cases we have open for future release consideration that Vocalink is tagged on (for example, blob/clob support). We will notify you if/when they become available. If you have additional suggestions, please contact support to submit an enhancement request.
Source: Capterra
March 16, 2017
Josephine M.
Systems Engineer
Information Technology and Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
March 16, 2017

“GoAnywhere MFT does a pretty good job”

OverallInitially when I started to use the software it looked overwhelming to me but after a few weeks, I was able to get the hang of it. Software is easy to learn and it does what it is supposed to do. I like the graphical interface since I am not great with command line. The support team has been great and able to assist when ever needed. But like with everything else, there is always room for improvement so I gave 4 stars.
ProsThe graphical user interface
ConsThe log files are not easy to review.

Vendor Response

By HelpSystems on August 21, 2017
Thank you for your feedback. I've passed along your comments to our R&D team. If you have some suggestions on what could be done to the log files to make them easier to read, please raise an enhancement request with our support team.
Source: Capterra
March 16, 2017
William G.
Programmer Analyst
Hospital & Health Care, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 16, 2017

“GoAnywhere is a tremendous product for our file transfer needs!”

OverallOverall, the return on investment. This product has been a time and resource saver.
ProsGoAnywhere is a powerhorse! With so many features available, we are able to accomplish every task requested of us. From simple email tasks to complicated database file generation, this product tackles them all, effortlessly. One of the greatest features is the ability to notify administrators and users if a task succeeded or failed, making administrative functions a breeze.
ConsNot really a con, but would like to see more robust examples of different tasks. Other than that, this product is top notch.

Vendor Response

By HelpSystems on December 6, 2017
We love hearing reviews like yours, William! Thanks for sharing your experience with GoAnywhere MFT, and feedback regarding more examples.
Reviewer Source 
Source: Capterra
November 16, 2017
Richard R.
Sr. Network Admin
Marketing and Advertising, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 13, 2017

“We built roughly 300 automated workflows exchanging thousands of files each day. ”

OverallWe save thousands of man hours every day with the automated workflows in MFT.
ProsThe user interface is the best part of MFT. Once over the initial learning curve workflows are a breeze to create and maintain.
ConsThe software is so powerful 2 years later and I am still discovering things about the product. Would be ideal if there was more self paced training online for new users.

Vendor Response

By HelpSystems on December 6, 2017
Thanks for the great review, Richard! We offer tutorials our website for tips on how to get started and perform common functions in GoAnywhere MFT. If you haven't checked it out yet, that might be a great place to start!
Reviewer Source 
Source: Capterra
November 13, 2017
Judith J.
Customer Support Analyst
Information Technology and Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
March 23, 2017

“MFT Review”

OverallFrom the beginning of my exposure to Linoma, I've had very good experiences from my training of the product by Linoma and through the use of the MFT product as well as Support. The Support response has been quick and professional. It serves our purpose greatly especially since we are a PCI compliant company, to know that this software is also PCI compliant takes a weight of our shoulders.
ProsIt's ease of use, the functionality and, of course the security. The user guide is fantastic too.
ConsI haven't found anything I do not like or like the least about this product.
Recommendations to other buyersKeep up the good work!

Vendor Response

By HelpSystems on November 13, 2017
Hearing about your positive experience with our solution and support team is such a compliment! Happy to hear that we are able to provide you with the security confidence you need, especially regarding PCI compliance. Thank you for sharing, Judith.
Source: Capterra
March 23, 2017
John G.
Network Administrator
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
3/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
December 5, 2017

“A great product for file transfer automation”

ProsWe deployed GoAnywhere to replace an aging FTP server and manage internal file movements automatically. It does that and way more for us now.
ConsFeature requests and bug fixes can be slow to be actioned if your waiting on a fix release to resolve an open issue!

Vendor Response

By HelpSystems on December 14, 2017
Thanks for your feedback John! We strive to prioritize product enhancements and fixes in an order that will have the maximum benefit to the majority of our customers. With that said, we also ask for a priority level when receiving a feature request, since our customers priority is important for us to take into consideration.
Reviewer Source 
Source: Capterra
December 5, 2017
Manoher B.
Advisory Technical Specialist
Banking, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 9, 2017

“MFT product is great. I have been using this product for over 9 years with ease. No issue.”

OverallSecure transmission to various business partners.
ProsMFT software has various transmission features. In our environment we use FTP, SFTP, Network share and other features. They are easy to use and configure. Files get encrypted and decrypted easily.
ConsOnly issue I found is during the upgrade, we have to switch the product from Db2 to durby database because we use MIMIX replication fature and it encounters issue during the upgrade.

Vendor Response

By HelpSystems on November 13, 2017
Wow, thanks for the great review, Manoher! We've shared your feedback regarding the error with our R&D team.
Reviewer Source 
Source: Capterra
November 9, 2017
Brian L.
Sr Programmer Analyst
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
May 24, 2017

“We use GoAnyWhere MFT product for all our transmission processes. Very satisfied with the product.”

ProsHandles all our transmissions. Easy to schedule. Has a well designed dashboard to monitor our daily processes. Support team that has been very responsive and helpful in making sure we are set up correctly and most efficient manner.
ConsOnline documentation and training videos are needed but any questions are answered quickly by support.

Vendor Response

By HelpSystems on August 21, 2017
You can check out our tutorials at https://www.goanywhere.com/tutorials/gamft . The online documentation is available by clicking the ? on any screen. Or you can optionally download the manuals at my.goanyhwere.com
Source: Capterra
May 24, 2017
Ron H.
Sr. Programmer Analyst
201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
December 1, 2017

“One of the better software products out there plus great customer support!”

ProsHave been using GoAnywhere MFT for over two years now and I'm still discovering previously unknown functionality that my company can make use of. If you are looking for an automated file transfer software package, this one is hard to beat. I have certainly not tried every feature and function this software provides. If it's FTP and SFTP automated transfers your looking to do, definitely take a look at GoAnywhere MFT.

Vendor Response

By HelpSystems on December 4, 2017
What a compliment! Thanks for the great review, Ron!
Reviewer Source 
Source: Capterra
December 1, 2017
Lawrence B.
Senior Application Developer
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 9, 2017

“Overall experience has been very positive, virtually pain free.”

ProsEase of use and flexibility, found the interface very straight forward and intuitive, quickly got up to speed. We were able to very quickly retire several file transfer solutions which were both rigid and plagued with errors. Being able to tie this into our database server executing jobs, stored procs, pulling and pushing data has been of enormous value.
ConsNeeding a separate license for development. My cardinal rule is never develop or test in production and abhor needing a separate license.

Vendor Response

By HelpSystems on November 13, 2017
Thanks for the great review, Lawrence. We appreciate you sharing your feedback regarding the separate license for testing. We've shared your feedback with the R&D team.
Reviewer Source 
Source: Capterra
November 9, 2017
Avatar Image
Brian B.
Data Analyst
Hospital & Health Care, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 23, 2017

“Exceptional Managed File Transfer System”

OverallThe audit logging is fantastic. It has simplified our file transfers and leaves a better trail than our previous manually created log files did.
ProsWhat I like most about the software is the web-based access, the ease-of-use and the built-in documentation. The program has easily taken the place of many of our previous scripts and scheduled tasks and has allowed for greater flexibility with scheduling and notifications.
ConsThe most difficult thing was getting used to using variables in conditional if/else statements. There are some definite best-practices which will help with organization and making changes in the future, such as setting variables for file and path names and then referencing those in later steps.

Vendor Response

By HelpSystems on November 6, 2017
Thank you for taking the time to leave this review Brian, and your feedback on variables in conditional if/else statements.
Reviewer Source 
Source: Capterra
October 23, 2017
Doug B.
IT Manager
Financial Services, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
July 28, 2017

“Very reliable product.”

OverallAllows us to automate most of our FTP traffic.
ProsGUI interfaces allow for ease of use and quick navigation between screens. Drag and drop functions make for efficient project designs and changes. Resources can be set up independently allowing for use across multiple Projects. Quality documentation minimizes need to frequently contact Linoma support.
ConsProject design can be complicated when trying to figure out how to use the various components. What order to put them in and how each of them work and how they relate to each other.

Vendor Response

By HelpSystems on August 21, 2017
Thanks for your comments. We are always looking for ways to make the Project Designer even more intuitive in GoAnywhere. Your feedback is appreciated!
Source: Capterra
July 28, 2017
Prashant F.
Senior Software Engineer
Health, Wellness and Fitness, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
May 24, 2017

“It's very easy and robust software and handles all kinds of file transfers very effectively.”

OverallReduced development life cycle and easy testing Easy to train resources on it Flexible integration approaches
ProsEase of use Reduce the development time Robust Supports various kinds of file transfers, data translation, native tasks etc Detailed logging Notification
ConsCan't connect to sharepoint web url without mentioning the windows map drive details. It restricts to use the DFS and have to use the fixed host under network share.

Vendor Response

By HelpSystems on August 21, 2017
We will pass your comment about the sharepoint web URL onto the R&D team. Thanks for your feedback!
Source: Capterra
May 24, 2017
George M.
Analyst
Food Production, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
November 17, 2017

“Goanywhere MFT has made the task of transferring information between systems extremely easy.”

ProsWith very little training we were able to use the features available to securely transfer information between our company and our outside partners.
ConsIt is hard to find something that is a CON. Maybe the least friendly piece is getting to support and help text. Would like more examples of designing tasks.

Vendor Response

By HelpSystems on December 6, 2017
Thanks for the great review, George! It's great to hear how easy the onboarding experience was for you. We look forward to sharing more examples of designing tasks in the future.
Reviewer Source 
Source: Capterra
November 17, 2017
Kai W.
Head of Department Data Center
Printing, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
July 27, 2017

“Perfect, very stable, a lot of useful Features ”

ProsOne Dashboard for all functions. Our customers are enthusiastic about the possibilities for transferring data to us.
ConsAI would like to be able to use the support directly through your company. Support requests from our current service provider are usually answered after several days

Vendor Response

By HelpSystems on August 21, 2017
Sorry that is can take several days to get an answer from your business partner/provider. We will follow up with your partner and see how their responses could be expedited. Thanks for the feedback Kai!
Source: Capterra
July 27, 2017
Scott F.
System analyst
Utilities, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
April 13, 2017

“GoAnywhere is a great file transfer tool”

OverallWe have been using GA since the product came out. Customer support has always been fantastic. If the software didn't have a feature we wanted, it showed up really fast. When I had a problem, support was quick to provide a template I could use or guidance over the phone. From combining files to formatting Excel files, to combining files, and encryption, we have been able to accomplish everything we have needed so far.
ProsEase of use and Customer Support
ConsNone yet
Recommendations to other buyersTry it

Vendor Response

By HelpSystems on November 13, 2017
Thank you for your loyalty and sharing such a positive review. We look forward to continue working with you!
Source: Capterra
April 13, 2017
Jeremy K.
Server Administrator
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
November 9, 2017

“One stop application for all of your file transfer needs”

ProsExtremely quick to set up one-off FTP sites for users. Consolidated over 10 various FTP servers around the company to one location for everything.
ConsProgramming forthe projects can be a bit confusing if you aren't doing it every day. Once you get a few of them set up however it is easy to go back and reference them.

Vendor Response

By HelpSystems on November 13, 2017
Thanks for the great review, Jeremy! Happy to hear GoAnywhere is helping you consolidate your processes and provide needed efficiency.
Reviewer Source 
Source: Capterra
November 9, 2017