# Zvolv Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zvolv the right Workflow Management solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/181482/Zvolv/reviews

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Zvolv

4.5 (24)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Zvolv

Ease of use

4.5

Customer Service

4.7

## Pros and Cons in Reviews

Surbhi S

Associate Consultant Information Technology and Services, 10,001+ employeesUsed the software for: I used a free trial.

“This tool offers customization features, that we are able to use without having to code much.“

January 28, 2021

Thulasi A

DirectorRetail, 2 - 10 employeesUsed the software for: 6-12 months.

“As a business owner, we want to spend as much time as possible looking after customers, shipping items, and watching our profits go up; we don’t want to spend precious hours trying to do complex coding. “

December 3, 2020

Tanmay J

Senior Account CoordinatorMarketing and Advertising, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Workflow designing is highly intuitive.“

January 21, 2021

## Showing most helpful reviews

Showing 1-24 of 24 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tanmay J.  
Senior Account Coordinator  
Marketing and Advertising  
Used the software for: 2+ years

### "Work is more organised now!"

January 21, 2021

5.0

Love the design, price point & automation bots. Simplicity makes it stand out. It has been a smooth ride with this tool. Our operations are more efficient & process is more robust.

Pros

It’s an easy to use tool. I took 2 days to learn Thanks to demo team. It helps us streamline processes in Marketing. From Asset delivery to final client approval, all is done through the software. It integrates well other suites & works flawlessly. Workflow designing is highly intuitive.

Cons

Company can make video tutorials which would make easier to understand features. Software usually comes up with updates which is good but can be confusing at times.

Review Source

Response from Zestl Software

February 23, 2021

Thank you for your feedback, Tanmay. While we are working on a product demo to onboard new users, please feel free to consult our knowledge base for help on using the Zvolv platform here - https://app.zvolv.com/help

Thulasi A.  
Director  
Retail  
Used the software for: 6-12 months

### "No-code workflow engine with speed and agility"

December 3, 2020

4.0

As a business owner, we want to spend as much time as possible looking after customers, shipping items, and watching our profits go up; we don’t want to spend precious hours trying to do complex coding. With Zvolv, we could role out much faster to market our auction based Grocery App for local stores and customers.

Pros

Simple and robust engine. It’s best suited for establishing business and finding our feet before scaling up.

Cons

Though it has an impressive range of tools to support our online market’s growth, we feel the interface features can be improved further more.

Review Source

Response from Zestl Software

December 26, 2020

Thank you for the glowing feedback, Thulasi. We continue enhancing Zvolv's feature set on an ongoing basis and really appreciate your inputs.

VR

Verified Reviewer  
Project engineer  
Mechanical or Industrial Engineering  
Used the software for: I used a free trial

### "Simplicity of use"

October 20, 2020

3.0

Better cohesive approach towards target customer.

Pros

I like that end to end control system And you make simple way to make franchise of any particular business

Cons

You should market it to known companies first.. Rest of small scales will follow organically

Review Source

Response from Zestl Software

December 26, 2020

Thank you for your feedback. We appreciate your input.

AJ

Anshul J.  
Business Analyst  
Telecommunications  
Used the software for: 6-12 months

### "Highly versatile intelligent process automation software!"

May 1, 2021

5.0

great to manage complex business processes of HR, Finance and Vendor management

Pros

Zvolv has the ability to solve complex business process, organization critical processes as well, we are using in HR, Finance and vendor management, we have automated redundant processes like employee onboarding, invoice clearance

Cons

platform do not have user manual and chat software is missing on platform

Alternatives considered

[Mendix](https://www.capterra.com/p/126575/Mendix-App-Platform/)

Switched from

[DronaHQ](https://www.capterra.com/p/160327/DronaHQ/)

Cost effective and ease of use

Review Source

AV

Akilan V.  
Quality Leader  
Retail  
Used the software for: 6-12 months

### "Business Process Tool"

December 3, 2020

4.0

Value for money. Th entire team is experienced and they understand business and work with us to design, develop and deploy at a fast pace.

Pros

Easy to build, deploy and scale Highly competetive team and are very supportive. Easy to deploy changes Very competetive in price Easy to build and deploy bots

Cons

Ease of use. the tool has some constraints. for example, one touch is always required to move to next step. Visually, the tool is not appealing Consumers feel selecting an option or typing from drops downs time consuming (compared to other apps)..especially when list is large automated bots takes time based on size of backend data, number of tables...should enhance speed

Reason for choosing Zvolv

Competetive pricing Easy to deploy

Review Source

Response from Zestl Software

December 26, 2020

Thank you for your feedback, Akilan. We have made a note of your valuable inputs and continue working on enhancing the Zvolv platform for efficiency and speed.

Shivam P.  
Quality Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Perfect BPM tool"

January 21, 2021

5.0

totally satisfied

Pros

The best alternative for Atlassian and other expensive process tools in the market. A decent and cost effective bpm tool used so far. Customized templates and reports and on ground feedback system with geo fencing otp authentication are some of the fantastic features. Could be a game changer in the industry.

Cons

Little bit UI improvements could be done.

Reason for choosing Zvolv

Because of its pricing

Review Source

Response from Zestl Software

February 23, 2021

Thank you for your feedback, Shivam. Our team works round the clock on continuous improvement of the platform and reviews such as yours help quite a bit.

RR

Ritu R.  
Program Manager  
Internet  
Used the software for: 6-12 months

### "Process Automation in days"

August 27, 2020

4.0

1\. On ground partner feedback system with geo fencing and OTP 2. maintenance Ticketing system with real time notification task assignment to relevant stakeholders

Pros

1\. Customized Templates and Reports 2. Flexibility of back-end

Cons

1\. UI can be improved for Dashboards and Apps 2. Dashboards configuration can be more agile

Alternatives considered

[Wooqer](https://www.capterra.com/p/136872/Wooqer/)

Review Source

Response from Zestl Software

December 26, 2020

Thank you for the feedback, Ritu. Glad to hear that you've benefitted from the customization and flexibility that Zvolv has to offer. The team is working on improving the Dashboard configuration and the UI, so you should see some significant enhancements in the apps that you use, soon.

Surbhi S.  
Associate Consultant  
Information Technology and Services  
Used the software for: I used a free trial

### "Zvolv is fast and efficient "

January 28, 2021

5.0

Zvolv makes it super easy to track and delegate tasks, this gives us an efficient platform for our teams to talk. The platform is well integrated with cloud apps like excel, CRM – with latest updates, it has become flawless. We also calendar and reminders to keep SLA in place. We have experienced remarkable jump in efficiency & productivity.

Pros

This tool is fast & doesn’t lag like while I am on VM. This tool offers customization features, that we are able to use without having to code much. Initially, we thought that we would require dedicated admin to manage software. However, that is not the case. I myself have designed couple of workflows with utmost ease without having to involve IT team. Intelligent bots help us automate tasks that are redundant in nature – Approval process is mainly automated in our organization.

Cons

Technical support team should be available on calls as well. Having to raise ticket is a time-consuming activity. Though they respond quickly however, I’d appreciate a quick call to resolve issues.

Review Source

Response from Zestl Software

February 23, 2021

Thank you for your review, Surbhi. Phone support is available for our customers, while we provide email-based support to our free users as of now

Ravi S.  
Software Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "A Great Product Overall."

January 28, 2021

4.0

Pros

Advantage : it makes super easy for tracking tasks, this gives us an efficient platform for our teams to talk. Integration with the collaborators and cloud services give a good lead across other products. As majority of people work on VM, it handles that very well. And gives us a smooth experience.

Cons

Just like any other software, it also requires tech support to be improved. However, you get a quick response from support team once you raise the ticket for the same !

Review Source

Response from Zestl Software

February 23, 2021

Thank you for your feedback, Ravi. We continually work on improving our platform and services, and your inputs go a long way

VR

Verified Reviewer  
CTO  
E-Learning  
Used the software for: I used a free trial

### "Perfect to build POC"

April 29, 2022

5.0

Pros

Loved the ease of it's workflow management and how it helped us quickly build POC

Cons

Honestly, not much that I can think of as of now

Review Source

AS

Anand S.  
Project Management Consultant  
Retail  
Used the software for: 1-2 years

### "Good Software"

December 1, 2020

5.0

It is good, Good staff, Cooperative and very helpfull.

Pros

It is easy to use, User friendly and easy to customize.

Cons

It takes a while to get the required customization.

Reason for choosing Zvolv

It was easy to understand and we had hoped to have a good transition.

Review Source

Response from Zestl Software

December 26, 2020

Thank you for your feedback, Anand. We are working on reducing the time taken for customization. Appreciate your positive feedback regarding the Zvolv platform and team!

MG

Melissa G.  
Executive  
Hospital & Health Care  
Used the software for: 1-2 years

### "Impressive Technology Platform"

December 1, 2020

5.0

We have multiple applications we have used (reporting, appointment, triage). All of these are built on the Zvolv technology platform. We are beyond satisfied and would highly recommend Zvolv as a strong technology partner.

Pros

Effective and end user friendly/reliable. Time to design and implement was exceptional. Responsive development team.

Cons

None at this time. We are satisfied with the products.

Reason for choosing Zvolv

Reliability and cost effective. Time to build and launch was strong. Deadlines adhered to and team worked closely with our organization for final product lines that we could be proud of and remain on the cutting edge of technology.

Review Source

Response from Zestl Software

December 26, 2020

Thank you Melissa. We hope we continue to delight you as your technology partner.

EH

Ebony H.  
Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Awesome Job"

December 1, 2020

5.0

Pros

The solutions built on Zvolv have been very flexible, customized to our specific needs, and yet ready very fast. We have enjoyed working with the team - and look forward to build many more applications on the platform."

Cons

I have no cons about this software, it have been working great this far

Review Source

Response from Zestl Software

December 26, 2020

Thank you Ebony, for your wonderful feedback. Speed and customization are aspects we really pride ourselves on. Glad your experience has been positive.

NA

Naved A.  
Manager  
Philanthropy  
Used the software for: 6-12 months

### "Review for Zvolv solution "

December 21, 2020

5.0

Initially it took time for the team to understand the process, but once the business analytic team understood the whole process it was smooth ride.

Pros

Easy to customize according to our process , which was completely different from the corporate processes.

Cons

Nothing as such, it was simple and easy.

Review Source

Response from Zestl Software

December 26, 2020

Thank you for the wonderful feedback, Naved. We're extremely glad you're delighted with the Zvolv experience.

Tarun S.  
Associate  
Financial Services  
Used the software for: Less than 6 months

### "Quick and truly intelligent BPM! "

January 21, 2021

5.0

Helps with streamlining all the work in our organisation for cost on that we did not previously have at our disposal.

Pros

I love the ease of use with Zvolv. It lays out our inventory in an organised manner for tracking from company to rep. I am able to search off keywords with accuracy in it. It alerts me in my email that i have work to do in the zapp. It is just a wonderful and great product to use.

Cons

Can be overwhelming for new users - Takes time to discover features.

Review Source

Response from Zestl Software

February 23, 2021

Dear Tarun, thank you for your review. Glad you liked our platform. I hope you had a chance to go through our knowledge base on https://app.zvolv.com/help

AS

Ashish S.  
  
Information Services  
Used the software for: 1-2 years

### "Fantastic "

July 16, 2019

5.0

Pros

The Security feature of the software which encrypts your information is fantastic

Cons

There are no such cons about the software.

Review Source

Response from Zestl Software

July 31, 2019

Thanks Ashish for your valuable feedback.

PD

Pramod D.  
CoFounder  
Financial Services  
Used the software for: 6-12 months

### "Excellent Support"

December 22, 2020

5.0

Great overall experience, strongly recommend

Pros

Great product with excellent customer support

Cons

User experience - Design could be better

Review Source

Response from Zestl Software

December 26, 2020

Thank you for the glowing review, Pramod. Positive feedback serves to inspire the entire team.

MH

Michelle H.  
Office Manager  
Medical Practice  
Used the software for: 1-2 years

### "St.Pauls Review"

December 1, 2020

5.0

Very good

Pros

The software is easy to use. Little to no training needed.

Cons

I wish things could be combined into 1 sheet

Review Source

Response from Zestl Software

December 26, 2020

Thank you Michelle. We're always enhancing the feature set inherent to Zvolv and continue exploring how we can serve our customers better. Thank you for your feedback that helps us in this endeavor.

SR

Sujatha R.  
Director  
Environmental Services  
Used the software for: 1-2 years

### "The product solved the problem of work flow and helped create a workbook for the process. "

December 11, 2020

4.0

Pros

The involvement of the team and the customization were particularly impressive.

Cons

Nothing in particular that I can think of right now.

Review Source

Response from Zestl Software

December 26, 2020

Thank you for the feedback, Sujatha. Glad you were impressed by the team involvement & customization.

Afshin K.  
Deputy Head  
Retail  
Used the software for: I used a free trial

### "ZVOLV Review"

July 15, 2019

5.0

Zvolv has helped increase the productivity and helped imcrease the interactiveness among the employees

Pros

User fruendly. Helps design workflows.. No need of knowimg codimg to do the same

Cons

More training documents maybe useful. Videos on how to create processes also will be helpful

Review Source

Response from Zestl Software

July 31, 2019

Thank you, Afshin for your valuable inputs. We will surely work on the provided feedback.

SB

Scott B.  
Quality Control Officer  
Hospital & Health Care  
Used the software for: 1-2 years

### "Zvolv"

December 1, 2020

3.0

Pros

Ease of use. Interactive features. Functionality and capability to integrate with other products.

Cons

Bugs, glitches (no more than is typical)

Review Source

Response from Zestl Software

December 26, 2020

Thank you for your feedback, Scott. We strive to enhance our platform on an ongoing basis and your feedback helps.

VG

Vivekanad G.  
Designer  
Information Technology and Services  
Used the software for: I used a free trial

### "Zvolv has helped us streamline the workflow and it feels really seamless."

December 8, 2020

4.0

Pleasant. It gets job done.

Pros

The bots are really useful feature. Especially if you make a generic one which can be put in multiple other places.

Cons

I feel that it could be made a bit more easier to user.

Review Source

Response from Zestl Software

December 26, 2020

Thank you for your feedback, Vivek. Glad we could help you streamline your business workflow.

FB

Forum B.  
Security analyst  
Computer & Network Security  
Used the software for: Less than 6 months

### "Zvolv is a comprehensive platform to create forms and manage data collection tasks"

February 1, 2019

4.0

Pros

It is very intuitive and requires very little set-up with no coding required. You can create workflows with tasks which are linked to forms for data collection.

Cons

It would be nice if the front-end interface could be more highly customized.

Review Source

Response from Zestl Software

December 26, 2020

Thank you for the wonderful feedback. The Zvolv team continually strives to enhance the functionality and look & feel of the platform, including the front-end interface.

PP

Pooja P.  
Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Very happy with services"

July 16, 2019

4.0

Less time consuming, easy to understand and effective

Pros

Easy to use and understand , easy to excess , time saving

Cons

nothing specific it very good i don't have any problem

Review Source

Response from Zestl Software

July 31, 2019

Thank you Pooja for your valuable inputs.

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