--- title: "Decisions Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Decisions Software - reviews, pricing plans, popular comparisons to other Meeting products and more." source_url: "https://www.capterra.com/p/181485/Decisions/" page_type: "product" language: "en" --- # Decisions Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Decisions ## What is Decisions? Decisions turns meetings into results. Built natively for Microsoft 365 and Teams, Decisions is an AI-powered meeting management platform that gives every meeting structure before, clarity during, and follow-through after — without changing how your organization already works. Decisions connects the full meeting lifecycle: AI-built agendas, real-time facilitation, AI-generated summaries, decision logs, and task follow-up synced to Microsoft Planner and To Do — so decisions don't get lost in scattered chats and forgotten action items. Whether it's a project team, a leadership team aligning on strategy, or a board running formal governance, Decisions adapts to the meeting and keeps every follow-up visible and accountable. Your data never leaves your Microsoft 365 environment, no third-party bots join calls, and Decisions is SOC 2 Type II and ISO 27001:2022 certified. Trusted by 5,000+ organizations worldwide, from Fortune 500s to 10-person non-profits and beyond. ## What is Decisions used for? [Meeting](https://www.capterra.com/meeting-software/)[Board Management](https://www.capterra.com/board-management-software/)[Productivity](https://www.capterra.com/productivity-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 81 user reviews Reviews sentiment Positive 94% Neutral 2% Negative 4% Starting price $14 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Board Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Decisions?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.meetingdecisions.com&name=Decisions) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Decisions 4.5 (81) VS. [4.7 (1,058)](https://www.capterra.com/p/179015/OnBoard-Board-Portal/reviews/) Starting Price $14 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (81) Ease Of Use 4.6 (11,092) Value For Money 4.3 (60) Value For Money 4.6 (6,816) Customer Service 4.4 (60) Customer Service 4.8 (6,571) ## Decisions alternatives [4.2 (999)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (127)](https://www.capterra.com/p/151082/BoardEffect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (128)](https://www.capterra.com/p/221109/Boardable/reviews/) Starting price $20.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,115)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [View all alternatives](https://www.capterra.com/p/181485/Decisions/alternatives/) ## FAQs about Decisions Overview ### What problems does Decisions solve? Decisions helps teams solve disorganized meetings, scattered agendas, missing minutes, and weak follow-up by centralizing agendas, documents, action items, and decisions inside Teams, Outlook, and Microsoft 365. Project leads, board members, administrators, HR teams, and hybrid teams use it to prepare faster, keep discussions focused, and track accountability after meetings. Answer based on 63 reviews Overview ### Which roles and teams benefit most from Decisions? Decisions benefits executive leaders, administrative staff, and operations teams that need structured workflow automation and faster approvals. CEOs, CIOs, and CFOs use it to improve visibility into business processes, while assistants, clerks, and support managers rely on it to streamline documentation, routing, task coordination, and cross-department execution. Answer based on 81 reviews Overview ### What company size and industries is Decisions built for? Decisions is built primarily for small businesses at 58% and is most used in hospital and health care at 10%. Designed for Microsoft 365 and Teams organizations that rely on meetings, it also serves enterprises at 22% and midsize businesses at 20%, especially in government administration and education management, for online meetings. Answer based on 81 reviews Features and Usability ### What are the key features of Decisions? Decisions includes core meeting management features like Meeting Agenda, Minutes Management, task tracking, and meeting templates, plus differentiators such as Microsoft 365 integrations with Teams, Outlook, SharePoint, OneNote, and Planner. It also offers document sharing, action item tracking, and AI-generated summaries to support follow-up and decision records. Answer based on 63 reviews Pricing ### How much does it cost and what fees or limitations are included? Decisions starts at $14 per user per month for the Business plan, billed annually for 5+ users. A free version and free trial are available. Pricing feedback is mixed, and some users say it feels steep for small businesses or single users, with AI features adding extra cost. Answer based on 9 reviews Integrations ### Which third-party tools and platforms does Decisions integrate with? Decisions connects natively to Microsoft 365, including Microsoft Teams, Outlook, Word, OneNote, SharePoint, Excel, and Planner. Reviewer mentions also reference Asana. The integrations center on Microsoft collaboration, document management, calendars, and file storage, with Asana appearing as an additional project management connection mentioned by users. Answer based on 23 reviews Getting Started and Support ### How easy is it to onboard and train a team on Decisions? Decisions offers in-person training, live online sessions, webinars, and documentation, giving teams several ways to learn. Reviewers describe basic use as intuitive for everyday users, so many team members get started quickly. Admins and template owners usually need more time to learn setup, advanced features, and editing workflows. Answer based on 13 reviews Getting Started and Support ### What customer support options does Decisions offer, and how do users rate the experience? Decisions offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, honest, and helpful, with quick issue resolution and easy-to-access learning materials. Some reviews mention uneven service quality, including frustration with customer service and billing-related interactions. Answer based on 11 reviews Ease of use ### How easy is Decisions to use? Decisions feels easy to use for many teams, with a clear interface and accessible meeting tools. Office-based users often find agendas, minutes, and calendar features straightforward, while less technical users may need training. Some teams also find setup, customization, older meeting access, and certain workflows less intuitive. Answer based on 19 reviews ## Features AI summary Based on 16,058 Meeting reviews Not all meeting software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Video Conferencing** (**50%** of reviewers rated this feature as critical) - **Screen Sharing** (**50%**) - **Meeting Management** (**44%**) Decisions includes **Meeting Management**, which helps teams organize agendas, track discussion points, and keep meetings focused. However, it does not offer **Video Conferencing** or **Screen Sharing**. Instead, it provides other important features that reviewers also value, including **Mobile Access** (**45%**), **Collaboration Tools** (**43%**), and **File Sharing** (**41%**). These features give teams flexible ways to participate, work together on meeting content, and share documents, helping businesses keep meetings productive and information accessible. Meeting Management 4.5 (44) 111.36% of 44 reviewers that rated this feature as important or highly important Manage the process of planning and scheduling meetings, including agenda creation Mobile Access 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Collaboration Tools 4.1 (16) 100.00% of 16 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together File Sharing 4.2 (20) 85.00% of 20 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Access Controls/Permissions 4.2 (31) 80.65% of 31 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Document Management 4.2 (30) 96.67% of 30 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Decisions 49 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Action Item Tracking: Track the status of discussed/agreed tasks - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Agenda Management: Access event or meeting agenda online - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Assignment Management: Assign issues and tasks based on availability or required skills - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Transcription: Use AI to convert voice into text automatically - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Nonprofits: Software specialized for non-profit organizations - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Meeting Notes: Create and share notes/annotations taken during meetings - Meeting Preparation Tools: Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Minutes Management: Keep an official record of all meeting discussions, including decisions made, actions assigned, deadlines set, etc. - Mobile Access: Access software remotely via mobile devices - Notes Management: Allow users to create, edit, and sort multiple notes - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Productivity Tools: Tools to facilitate the production of information and promote efficiency - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Team Collaboration: Allow multiple team members to edit and work on the same document - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (81) 4.4 Based on 81 reviews ## Pricing Value for money 4.3 (60) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/181485/Decisions/pricing/) Business $14.00 Per User,Per Month It includes: - Agenda Builder - Collaboration Tools - One-click Meeting Minutes - Meeting Book - Meeting Engagement Score Value for money 4.3 (60) 4.3 Based on 60 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/)[ Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (60) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (60) 4.4 Based on 60 reviews ## User reviews Overall rating 4.5 Based on 81 reviews Filter by rating 5(51) 4(25) 3(2) 2(2) 1(1) Mentioned topic Sorted by most recent LW Levon W. CEO Events Services ### "Great concept" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 14, 2026 To be honest, I only kept it for about a week cause I was trying to find the best software to help run my company and to make better decisions in a collaborative way with the rest of my board members Pros The concept of the app seemed like a great idea. Making decisions for companies is important and to have an app that helps you weigh your pros and cons is fantastic. I want something that I could have meetings that was ease of use ,and more value for the money. Cons I saw the video Quality was not the best. The app kinda kept shutting down and glitching out at first I thought it was an error on my end and I need a reliable app if I’m gonna be doing meeting Management. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NF Nelson F. Office Construction ### "Great Decision " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 December 15, 2025 My overall experience is great. The secure meeting solution is perfect for prioritizing privacy & information Pros I like the platform & what it offers. The more engaged meetings with agenda and meeting minutes tool are great! Cons No cons about this platform. Everything works great. Especially the collaboration features & how it brings it all together. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Sian P. Consultant Public Relations and Communications ### "That's a no from me!" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 May 9, 2025 Not great! Too complex to really get interested in. Pros It integrates with Microsoft Teams and is quite complex to use Cons Clunky, shelfware? It doesn't do what I need it to do and offers too many complex AI suggestions. BUT I have to use it for one client. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Joni M. Admin Automotive ### "Very effective and productive! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2025 I absolutely loved it, i am very happy with my decision Pros Its adaptability and ease of use, i absolutely love it! Cons It could be a little too much information at once Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Shawnalee K. Office Manager Medical Practice ### "Decisions Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 24, 2025 It was fine. We only used it for maybe 3 months out of the year we paid for, because we just didn't need it. However, the overall experience was okay. Pros The \[sensitive content hidden\] of my company, our decision making board and myself used this to help stay organized during our monthly meetings. Easy to access reports, easy to use, and helps with tasks follow-up. Cons It was not super easy to figure out all on my own. It did have a bit of a learning curve, had a few bugs, but overall was fine. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jelfry S. Facilitación Airlines/Aviation ### "New meanings to your meetings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2025 Overall my experience has been perfect, no complaints at this point. The easy interface, the different tools and it useful. Pros I have been using this software for a few months now, and the feature i like the most is the possibility of setting automated meetings with the information in discussion. Cons I haven't seen any drawbacks yet, i am very pleased with it use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS James S. Owner Logistics and Supply Chain ### "Decisions Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 March 21, 2025 My overall experience with Decisions was ok Pros It was pretty easy to set up. Took no time Cons It could have been better for the cost. Glitchy at times Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Stacey H. Front Office Supervisor Medical Practice ### "Decision Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 20, 2025 Worked well for task I needed to complete Pros Easy to use and move through in order to complete my task Cons Knowing where to go to get started on task Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR ASIM R. Administrative Assistant Airlines/Aviation ### "An awesome experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 15, 2025 Generally i really liked the usage interface and was very happy with the product Pros Overall user interface was awesome and easy to use Cons Honestly customer service could be a little bit better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GG Gaurav G. NA Education Management ### "Great Productivity Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 12, 2025 I have using decisions to simplify meetings, get my meeting notes which helps me to remind the important points that can get missed. Pros It helps to maximize productivity among Microsoft tools and helps in organizing things like making follow-up notes, meeting notes, analysis etc. Cons It can be extended to other products as well, outside microsoft like zoom, meet to help organize things better and more advanced ai features can be introduced. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/181485/Decisions/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Microsoft Teams vs Decisions](https://www.capterra.com/compare/168668-181485/Microsoft-Teams-vs-Decisions)