# Page 2 | Decisions Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Decisions the right Meeting solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/181485/Decisions/reviews

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Decisions

4.5 (80)

[View alternatives](https://www.capterra.com/p/181485/Decisions/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Decisions

## Showing most helpful reviews

Showing 26-50 of 80 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Faiza K.  
teacher  
Education Management  
Used the software for: Less than 6 months

### "review about decisions"

February 7, 2025

4.0

it helps me to evaluate the accuracy of my decision and help me in knowing pros and cons of different options.

Pros

intuitive interface robust decision-making framework

Cons

limited options are available for customization.

Review Source

JS

Jelfry S.  
Facilitación  
Airlines/Aviation  
Used the software for: 6-12 months

### "New meanings to your meetings"

March 22, 2025

5.0

Overall my experience has been perfect, no complaints at this point. The easy interface, the different tools and it useful.

Pros

I have been using this software for a few months now, and the feature i like the most is the possibility of setting automated meetings with the information in discussion.

Cons

I haven't seen any drawbacks yet, i am very pleased with it use.

Review Source

AR

ASIM R.  
Administrative Assistant  
Airlines/Aviation  
Used the software for: 6-12 months

### "An awesome experience "

March 15, 2025

5.0

Generally i really liked the usage interface and was very happy with the product

Pros

Overall user interface was awesome and easy to use

Cons

Honestly customer service could be a little bit better

Review Source

RG

Ruthie G.  
Communications And Marketing Specialist  
Higher Education  
Used the software for: 6-12 months

### "My experience with Decisions: Powerful Meeting Management with Some Limitations"

January 6, 2025

4.0

My experience with Decisions has been good. It really helps me to manage my meeting more effectively. It works great with microsoft team and Outlook.

Pros

I like how I can structure the agenda of meeting which keeps meeting more efficient also assigning task during meeting is the great option. Templates are also helpful which keeps thing organize.

Cons

I find it more reliant on Microsoft tools which is less appealing to non microsoft user. The customization options are also very limited I can't integrate it with other software.

Review Source

Sandesh K.  
health care assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### ""Helpful for Structured Decisions, but Lacks Flexibility for Complex Cases""

January 24, 2025

4.0

Helpful for structured decisions, but lacks flexibility for unique cases.

Pros

Structured, personalized, evidence-based guidance for clear, informed health decision-making.

Cons

Limited flexibility in complex, unique health situations or conditions.

Review Source

GG

Gaurav G.  
NA  
Education Management  
Used the software for: Less than 6 months

### "Great Productivity Tool"

March 12, 2025

5.0

I have using decisions to simplify meetings, get my meeting notes which helps me to remind the important points that can get missed.

Pros

It helps to maximize productivity among Microsoft tools and helps in organizing things like making follow-up notes, meeting notes, analysis etc.

Cons

It can be extended to other products as well, outside microsoft like zoom, meet to help organize things better and more advanced ai features can be introduced.

Review Source

SP

Sian P.  
Consultant  
Public Relations and Communications  
Used the software for: Less than 6 months

### "That's a no from me!"

May 9, 2025

3.0

Not great! Too complex to really get interested in.

Pros

It integrates with Microsoft Teams and is quite complex to use

Cons

Clunky, shelfware? It doesn't do what I need it to do and offers too many complex AI suggestions. BUT I have to use it for one client.

Review Source

JM

Joni M.  
Admin  
Automotive  
Used the software for: I used a free trial

### "Very effective and productive! "

March 25, 2025

5.0

I absolutely loved it, i am very happy with my decision

Pros

Its adaptability and ease of use, i absolutely love it!

Cons

It could be a little too much information at once

Review Source

NF

Nelson F.  
Office  
Construction  
Used the software for: I used a free trial

### "Great Decision "

December 15, 2025

5.0

My overall experience is great. The secure meeting solution is perfect for prioritizing privacy & information

Pros

I like the platform & what it offers. The more engaged meetings with agenda and meeting minutes tool are great!

Cons

No cons about this platform. Everything works great. Especially the collaboration features & how it brings it all together.

Review Source

JS

James S.  
Owner  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "Decisions Review"

March 21, 2025

4.0

My overall experience with Decisions was ok

Pros

It was pretty easy to set up. Took no time

Cons

It could have been better for the cost. Glitchy at times

Review Source

EY

Eric Y.  
Use Case Intern  
Information Services  
Used the software for: Less than 6 months

### "Awesome software"

January 15, 2025

5.0

Overall it's a great software to incorporate into your day to day meeting

Pros

It's awesome for meeting management / leaving notes

Cons

Sometimes the system can get laggy. However it's not a big deal

Review Source

JAR

Jade Anthony R.  
Admin Clerk  
Consumer Goods  
Used the software for: I used a free trial

### "A must have for your business"

January 21, 2025

5.0

Pros

There are many types of plan for this software, and it is user friendly.

Cons

So far there is nothing that I don't like.

Review Source

BS

Benedicta S.  
Student  
E-Learning  
Used the software for: I used a free trial

### "Awesome software "

February 20, 2025

5.0

Exceptional experience with Decision. I recommend.

Pros

Decisions helps make meeting easier and enjoyable. I highly recommend Decisions.

Cons

As far as i am concerned, nothing least is found.

Review Source

NM

Nele M.  
Social Media Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Hilft dabei, den Überblick zu bewahren"

September 2, 2024

5.0

Pros

Ich kann Meeting-Agendas direkt in Teams oder Outlook erstellen und aktualisieren, was die Vorbereitung erheblich erleichtert. Zudem hilft es mir, den Überblick über zugewiesene Aufgaben zu behalten und sicherzustellen, dass nichts vergessen wird.

Cons

Optimal funktioniert das Tool nur, wenn alle Teammitglieder dieses auch konsequent nutzen - was nicht immer gelingt.

Review Source

MH

Mark H.  
CIO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "CrescentCare Decisions Review"

June 14, 2024

5.0

I have enjoyed using Decisions. It has certainly helped me be more organized, run my meetings more efficiently, and keep proper records of my meetings.

Pros

The full integration with our Microsoft environment.

Cons

The AI features come at an additional cost which puts almost out of range for a non-profit organization. The paid AI features aren't as robust and accurate as they should be at this point in AI development.

Reason for choosing Decisions

The full integration into our Microsoft environment was a major deciding factor. This integration makes it easier for end users to adopt and learn.

Review Source

SK

Sophia K.  
Product Development Manager  
Medical Devices  
Used the software for: 1-2 years

### "Easy to use "

January 16, 2024

5.0

Pros

Really great for collaboration, especially as we have moved to a hybrid environment. It helps to not have redundant meetings and hold people accountable.

Cons

Setting it up each time in a new meeting rather than having the default be set.

Review Source

DS

Diego S.  
Group Admin  
Higher Education  
Used the software for: Less than 6 months

### "A tremendously helpful tool!"

April 29, 2024

5.0

Pros

It is very straightforward to use, quick to create a recap, and fairly accurate when it comes to assigning actions and identifying responsible parties. Has made my job so much easier.

Cons

To create a meeting recap from the recording/transcript, an agenda for the meeting needs to be set up.

Review Source

ST

Susan T.  
Clinical Scientist  
Medical Practice  
Used the software for: Less than 6 months

### "Making meetings easier"

May 8, 2024

4.0

Really useful. Helps me get the minutes done and out and to track tasks. Worth the initial investment of time to set up.

Pros

The recurring agenda. Automated transfer of tasks from minutes into planner.

Cons

Takes a bit of time to set up for each meeting. Agenda not that easy to set up and edit

Review Source

MKL

Mary Kathryn L.  
Administrative Assistant to Executive Vice President  
Education Management  
Used the software for: 6-12 months

### "Using Decisions to simplify Meetings"

October 11, 2023

4.0

Pros

When using decisions I really appreciate how the different pieces can sync together. I especially love being able create a word document quickly from the meeting agenda and notes.

Cons

There are pieces that aren't the most user-friendly. For example when trying to figure out how to add a vote to the agenda, and then the results of the vote it took time to dig around for the procedure to do this. It wasn't as obvious as I would have liked.

Review Source

Response from Decisions

October 25, 2023

Hi Mary! Thank you for sharing your feedback with us. We genuinely appreciate your input and strive to enhance our platform based on user experiences and suggestions. We understand your frustration in finding the process for adding a vote to the agenda and accessing the vote results. User-friendliness is our top priority, and we want to ensure that these tasks are as intuitive and straightforward as possible. We would love to offer some time with one of our system experts to go over the Voting capability and other best practices as it relates to our software. You can reach us at any time at support@meetingdecisions.com. If you have any more specific suggestions or encounter any other challenges while using our platform, please feel free to share them with us. Your insights are incredibly valuable in helping us provide a better service. Thank you for being a part of our community, and we look forward to delivering an improved experience in the future.

AA

Athena A.  
Continuous Improvement Lead  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use - excellent customer service and set-up assistance"

November 14, 2023

5.0

Firstly I want to complement your team, Ollie Langdon, Preet Patel and Manubhav Kumar. We have implemented other company wide programs and have never had the responsiveness that the Decision team has given. If they were unsure of something they were upfront that they weren't sure, in other words, honest interaction. They came back to me with answers without me having to follow up. Often the answers/response happened the same day, which was a conversation rather than the standard here are answers to your questions email and links with no human interaction. Wow in this day and age where customer service is sorely lacking I was really impressed. I'm extremely happy with Decisions and the support that I have received.

Pros

Easy to use and easy to train people who are not tech. savy. It's a great communication tool for agenda, minutes, and decision made that will effect the whole company. We are a Medical Practice with split scheduling, so often commutation to all team members can be clunky. Decision is a way of ensuring that there is an open line of communication both in minute taking and decision making.

Cons

On the administrative side it's a little clunky when you have to edit minutes after you have finalized. Transition from trail to user needed a little tweak (in fairness this didn't take long to do).

Review Source

Jean-François B.  
avocat  
Judiciary  
Used the software for: Less than 6 months

### "Notre avis "

April 11, 2024

5.0

Formidable

Pros

Sa capacité à faire des résumés très précis

Cons

Je n'en vois aucun à ce jour.

Review Source

VR

Verified Reviewer  
CEO  
Security and Investigations  
Used the software for: Less than 6 months

### "Pleasantly surprised "

January 23, 2024

5.0

Pros

I used to copy paste and create new word document for weekly meetings. it was difficult to track tasks and update the meeting as it was occurring decisions helped minimize the work and keeps people on task.

Cons

At this point, I don’t have any issues with it

Switched from

[Priority Matrix](https://www.capterra.com/p/154116/Priority-Matrix/)

it wasn’t very user-friendly for my team

Review Source

TK

Tomáš K.  
Marketing specialist  
Design  
Used the software for: 2+ years

### "Daily work with Decisions"

January 25, 2024

5.0

Pros

The service is connected to Teams. All in one place. Possibility of cooperation with other colleagues. Keeping track of the agenda and all meeting points. Easier planning of meetings. Export and assignment options.

Cons

Sometimes it is more difficult to track down an older meeting that has already taken place. It is not possible to filter by keyword among meetings that have already taken place.

Review Source

RB

Rebecca B.  
Business Support Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Decisions has been a great addition for our team."

November 27, 2023

5.0

Pros

Decisions has been a great addition for our team by streamlining our meeting and document management for critical ongoing tasks and issues.

Cons

Sometimes it can be a bit finicky in terms of permissions and when taking minutes.

Review Source

RH

Rachel H.  
Senior Business Administrator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Love this app. It is game changing from an administrators point of view"

November 1, 2023

5.0

So far, so amazing. I love the collaboration with the app. The fact that you can see/access everything relating to that meeting on one page. I like that once the agenda is set up, it creates the meeting folder with sub-folders for all the agenda items, looks really professional. I can't wait to learn even more about what this app can do.

Pros

I like the fact that you are able to collaborate on agendas easily. I love that once set up the agenda can be seen directly within the MS Teams window and you can access the associated documents. The feature of linking the MS Planner as the action log is great and how it all syncs together.

Cons

I am still learning the app, but haven't found a feature that I don't like so far

Review Source

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