# HeadSpin Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HeadSpin the right Performance Testing solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181489/headspin/reviews --- HeadSpin 4.5 (32) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of HeadSpin Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews Dina D QA Automation AnalystAccounting, 10,001+ employeesUsed the software for: More than 2 years. “Their customer support is available 24x7 and they have helped us many times with any issues or questions we had.“ July 14, 2022 CC Charmaine C PMInformation Technology and Services, 10,001+ employeesUsed the software for: Less than 6 months. “It was easy to use a device located in the same/different country through the interface and install an application for testing purposes on the remote device.“ August 24, 2021 GG Garima G Customer Success ManagerComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “Simplifies the ease of testing and offers great integration options.“ August 27, 2021 AB Akash B System EngineerBanking, 10,001+ employeesUsed the software for: More than 2 years. “It is ease to use and user friendly..A Person can interact with the software easley and can lear a lot from this.“ August 19, 2021 ## Showing most helpful reviews Showing 1-25 of 32 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use James I. Front-End Web Developer Information Technology and Services Used the software for: 2+ years ### "Best testing tools for testers" July 18, 2022 5.0 If you're a QA, automation engineer, or developer looking to run automated tests on your site, HeadSpin is the right solution for you. I have tried a few other tools and by far this one is the most user-friendly, reliable and quick of all. Literally, in two clicks, you can go from signing up to running your first test! Pros Using Headspin has been a great way to reduce the amount of time it takes to test across various browsers and platforms. I can run tests on 5-10 browsers simultaneously, which saves me a lot of time because I don't have to toggle windows between each browser. Cons I think HeadSpin is a very solid product. I haven't encountered any problems with it in my testing and everything worked smoothly. Switched from [TestMu AI](https://www.capterra.com/p/170732/LambdaTest/) No native app testing and real device testing Review Source BH Bronte H. Application Manager Financial Services Used the software for: 2+ years ### "Review for Headspin" August 19, 2021 5.0 Positive Pros Remote access to multiple mobile / tablet devices in China Cons Remote access is slow and at times freezes up. Switched from [BrowserStack](https://www.capterra.com/p/162900/BrowserStack/) Reliability to remote access devices in China Review Source BK Barun K. Software Engineer Computer Software Used the software for: I used a free trial ### "Testing scop" August 19, 2021 3.0 its good Pros we will learn then will discussed will ur leaders. Cons feature is good , kindly provide access for POC Review Source Dina D. QA Automation Analyst Accounting Used the software for: 2+ years ### "HeadSpin Cross Browser Testing tool is a must." July 14, 2022 5.0 We have been using Headspin for a while now and we are very happy with it. We have found the service to be very helpful in solving cross-browser-related issues. We can test our projects locally and do not have to worry about sending them to remote servers. The service is also very easy to use! Pros We have been using HeadSpin for a while now, and we're pleased with their services. Their customer support is available 24x7 and they have helped us many times with any issues or questions we had. They are always up to date with the latest version of browsers, which is something we highly value. They have a wide selection of browsers and operating systems, which makes it easy for us to identify tthe issue on our websiteand solve it in no time. Cons No, there's nothing to complain about. Small issues you can always find in any tool. Review Source AD Arantxazu D. Business Development Associate Information Technology and Services Used the software for: 6-12 months ### "HeadSpin " August 19, 2021 5.0 Great experience and great functionality for us to be able to offer it to our customers. Pros It's super friendly user and it gives you all the visibility that you might need to see how your apps and websited are performing and if your user experience is beeing negatively impacted Cons It is only in English, no other languages can be used. So if your team does not speak English, it might be an inconvenience. Review Source KA Kavyashree A. Performance engineer Airlines/Aviation Used the software for: 1-2 years ### "Seamless performance kpi capture for mobile platforms" September 1, 2021 5.0 Time to market, user mobile experience in production was improved drastically. Pros Ui is very intuitive to showcase all the issues pallets which is like the war room analysis- where u have everything to find the bottleneck. Cons Frequent device software updates without the notification Review Source VR Verified Reviewer Senior Performance Engineer Airlines/Aviation Used the software for: 1-2 years ### "Best mobile KPI capture in the market" August 19, 2021 4.0 Pros Profiling sessions, waterfall view, issue pallets Cons Frequent updates on devices often results in device unavailability. Alternatives considered [OpenText Core Behavioral Signals](https://www.capterra.com/p/275325/ArcSight/) Review Source AM Ahsan M. Technical Support Engineer Telecommunications Used the software for: Less than 6 months ### "As Admin" August 23, 2021 5.0 its a really good experience using this platform , really satisfied Pros help to assure my hybrid bundles. help me for my financial service app testing give me best insights of my network performance give me best testing of my mobile phones performance in different application Cons reporting dashboard is missing which can give me the reports of my test cases Review Source GC Georgina C. QA Real Estate Used the software for: 6-12 months ### "Great place for anyone looking to look how to use Appium" August 24, 2021 5.0 Our group was looking to research, then implement, automated testing for the mobile product we develop. This site is still helping us transition from all manual testing to automation. It provided a very easy and took a very intimidating subject and broke it down to sections and pieces that are easy to understand and move forward with. Not just that, but now I also got to look around and the different programs and languages available to use with Appium and that helps decide which we end up using. Pros Regardless of what you use Appium with, there's something here for you. This is how I'm learning to programmatically control our testing, something new to me and to our company. Cons I'm not sure that there is anything missing from HeadSpin. There are more courses than I can use, the ones I do use are clear, easy to follow, and I get to practice on our actual devices. I never had cause to use support, so there's nothing I can say about that either. Great work, keep it up! Review Source VR Verified Reviewer Analyst Research Used the software for: 6-12 months ### "HeadSpin - Complete mobile application testing " January 14, 2023 5.0 The overall feature set of Headspin is good and simplifies the overall testing of mobile applications. Pros HeadSpin allows us to test the performance of our mobile applications automatically from remotely from anywhere using any device. Cons the product could be more affordable and value for money. Review Source AM Alexander M. Support Engineer Computer Software Used the software for: I used a free trial ### "Solution for Simulating iOS Device" August 19, 2021 5.0 Pros I needed to simulate an iOS device. Didn't want to use my personal phone. Made it easy to uncover a bug while not having to leave my browser or even reach for my pocket. Cons Pricing, if I only need to test a few scenarios a month, I wish there was a more affordable plan than $30 per month. Even if the time I could use on an iOS device was quite lmited. Review Source VW Vanita W. Crowsource Worker/Technical Writer Computer Software Used the software for: 1-2 years ### "Overall a Good Device Farm" August 19, 2021 4.0 Of the device farms I used, Amazon and Samsung, HeadSpin is the best choice. It allows me to run test scrips that require SMS which is a no no on Samsung devices. Pros It is easy to install apps on the HeadSpin devices and run Appium test. Test scripts run fast on both iOS and Android. The interface is easy to understand. The recording of the test run is easy to understand and gives detail information on which step of the test script were executed. Cons There is sometimes an issue with the device becoming available after stopping a test script before it is complete. After the test scripts execute completely, the device becomes available for all to use. It would be nice for me to 'checkout' the device for my entire session. Review Source AK Ashok K. SDET Information Technology and Services Used the software for: 1-2 years ### "The Best in the Market" August 27, 2021 4.0 Pros 1\. Easy of Deployment 2. Rich APIs 3. AI-based Issue detection Engine. 4. Issue/Suggestions Cards 5. Host/Domain based metrics 6. Detailed HTTP Traffic Metrics 7. Video MOS and KPIs 8. Dashboard/Grafana Cons Device reservations. The only API-based locking is available, looking forward to UI-based reservation feature. Review Source VP Vidyasagar P. Software Development Engineer in Test Computer Software Used the software for: 6-12 months ### "Best Cloud platform for everything you need" August 24, 2021 5.0 Overall its very good and very productive for us. Pros Parallel execution, Performance capture, video recording, audio test automation, ease of accessing the devices. Cons some times dashboards takes time to load. Review Source TF Tagir F. QA Information Services Used the software for: 2+ years ### "Interesting Automation" August 21, 2021 5.0 Pros Real devices and nice dashboard help with automation Cons Complicated setup, sometimes device can be off. api not working all the time. DB questions Nimbleapp should support Android 9 - 11 asap Review Source SV Sarada V. Staff Software engineer Computer Software Used the software for: 1-2 years ### "Life savior during pandemic" August 24, 2021 4.0 We are using this to test mobile sdk and this product lets us test in both platform with ease Pros This product was easy to use and most of all it helped us to test without interruption during pandemic. Cons I wish we could track the network calls with ease. Review Source IP Igor P. Quality Assurance Engineer Retail Used the software for: Less than 6 months ### "XCUITest" August 19, 2021 5.0 Pros I was able to find a unique course for XCUITest that I didn't see anywhere else. Cons 1) I waited for about 2 months when XCUITest will be available. The course was with a note as Coming Soon. After 2 months I used the option to ask questions about this course and got a reply after one week. I got the option to be a beta tester for this course, which gave me immediate access to the course. 2) The last module of the same course was with the same note as Coming Soon. Now I am waiting for another ~2 months last module to be open. The last module has important information such as run XCUITests on real devices or integration with Jenkins. Review Source SK Srinath K. Product manager Information Technology and Services Used the software for: 6-12 months ### "HeadSpin - A step above" August 19, 2021 5.0 Pros Product capability and ease of use. Customer service is excellent Cons Slightly on higher side about price. Should have easier way to lease physical devices as well on prem Review Source DN Deleep N. Sr practice manager Information Technology and Services Used the software for: 1-2 years ### "Nice product " August 19, 2021 5.0 Pros any device , any network, simple to use , easy to plugin Cons Pricing , user manual , knlowledgebase , turn around time Review Source BJ Bipul J. Staff Engg Information Technology and Services Used the software for: 6-12 months ### "Makes Testing easy" August 25, 2021 4.0 Pros Deployment is easy and on demand any device can be setup Cons Very slow sometimes. Hence testing is difficult Review Source RS Romesh S. Director Information Technology and Services Used the software for: 1-2 years ### "Honest Review" August 31, 2021 4.0 Pros Connected intelligence, analytics and ease of integration makes it easy to use. Cons User interface and user experience can be improved. Review Source AB Akash B. System Engineer Banking Used the software for: 2+ years ### "HeadSpin-Future Generation Market" August 19, 2021 4.0 It was nice and will be a drastic change in near future Pros It is ease to use and user friendly..A Person can interact with the software easley and can lear a lot from this. Cons Not much famous among market and less people know about it Review Source VR Verified Reviewer VP Information Technology and Services Used the software for: Less than 6 months ### "HeadSpin Review " August 24, 2021 5.0 Pros Added features like Perf on top of automation capabilities Cons Cost to value is unreasonable. Having a strong partnership program with SIs would help Review Source DM Deepanshu M. Principle Engineer Computer Software Used the software for: I used a free trial ### "Best product " August 19, 2021 4.0 Pros Ease of use Large number of devices Reuse devices from pool Cons Unavailable devices Running more than 10 devices simultaneously Alternatives considered [BrowserStack](https://www.capterra.com/p/162900/BrowserStack/) Review Source CS Chandra S. Director Information Technology and Services Used the software for: 1-2 years ### "Great product " August 24, 2021 5.0 Pros Automation features, actions, integrated functional and performance testing Cons P-Box flexibility, price and customer support can be better Review Source Similar Products Featured ## Related categories [Digital Experience Platforms (DXP)](https://www.capterra.com/dxp-software/)[Performance Testing](https://www.capterra.com/performance-testing-software/)[Automated Testing](https://www.capterra.com/automated-testing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.