# Ginesys OMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Ginesys OMS the right Multi-Channel eCommerce solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/181504/Browntape/reviews

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Ginesys OMS

4.4 (16)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 13th, 2026

# Reviews of Ginesys OMS

Ease of use

4.4

Customer Service

4.6

## Showing most helpful reviews

Showing 1-16 of 16 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VM

Vrunali M.  
Proprietor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent Experience"

September 17, 2022

5.0

Pros

We have been using this software since about more than 2 years. We found this software very helpful to manage multiple channels' e-Commerce Inventory, Order, Shipping labels printing. This type of software is must if any one selling his products on multiple e-Commerce channels. Also their Customer Support is very nice. Generally, we do not need to connect Customer Support Executive but when we connect with them some time, their support is very very good. Our problems are resolved without any delay.

Cons

We do not have any suggestion for this. Whenever there will be any suggestion, we will inform to Customer Support team.

Reason for choosing Ginesys OMS

Considering the features and price, we selected this software.

Switched from

[Vin eRetail](https://www.capterra.com/p/152554/Vin-eRetail-WMS/)

Problem of syncing of inventory and orders in Vin eRetail.

Review Source

RJ

Rajendra J.  
Ecommerce  
Apparel & Fashion  
Used the software for: 2+ years

### "Browntape Review"

February 11, 2022

4.0

Overall is good but please resolve the taxation issue ASAP.

Pros

Browntape is Easy To Use and mostly the Back End Team is Awesome. Whether it was Dharvi or currently Bertilla.

Cons

There are a few things to develop to match the competitor, like Taxation Issue ex. in Ajio PO all taxation is 5% but in Browntape report you can find 12% GST instead of 5 % and the same with Myntra and other platforms also. It will take so much time for us to upload the Sale data in Tally due to incorrect Taxation.

Review Source

KD

Kushal D.  
Senior Manager IT  
Apparel & Fashion  
Used the software for: 1-2 years

### "Browntape User"

February 16, 2022

3.0

Good

Pros

Features and Price point Marketplace availability Decent UI Reports Support

Cons

\> New features do take too much of time which is beneficial for them as well as well the client. > When the issue is solved they do not mention how it occur, how was it solved and etc. > They need to make the browntape portal Mobile responsive and iPad responsive. > UI needs to be looked at

Alternatives considered

[Unicommerce](https://www.capterra.com/p/136123/Unicommerce/)[Vin eRetail](https://www.capterra.com/p/152554/Vin-eRetail-WMS/)

Reason for choosing Ginesys OMS

We choose Browntape and then thought to switch, but after me joining Baggit chances to switch has lowered down But there could be scope of the requirements and Proactive alerts to increase sales are not provided Plus your team availability interms of bandwidth is too less

Review Source

HG

Horshita G.  
Digital Marketing Manager  
Furniture  
Used the software for: 2+ years

### "Good"

August 10, 2023

4.0

Pros

Support. I liked support system whenever we need any support from team

Cons

Nothing is there. everything is good as of now

Review Source

AS

Ashok S.  
Account Management  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Easy to use "

February 11, 2022

5.0

It has been more then 3 years with Browntape and overall experience is good

Pros

It's very useful software for inventory management on one platform

Cons

Sometimes it's just get lag with myntra order processing

Review Source

SC

Sachin C.  
IT MANGER  
Apparel & Fashion  
Used the software for: 2+ years

### "Amazing "

September 20, 2022

5.0

Pros

very easy to understand, It's user friendly and good for beginners.

Cons

The customer support is awesome also i like very important of support team timing an email or call .

Review Source

AS

Abdul S.  
Online Executive  
Apparel & Fashion  
Used the software for: 1-2 years

### "Great"

September 16, 2022

5.0

Pros

The best thing about Browntape is, it has ease my working by providing pick and Pack list features

Cons

There is bug which isn't get resolve yet, while generating a picklist the style name doesn't reflect in style name columns

Review Source

dD

dnyanadeep D.  
SALES EXECUTIVE  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "bt review"

February 22, 2022

4.0

over all is ok to use

Pros

it is easy to use and integration part like the most

Cons

syn does not work properly it takes time

Review Source

SK

Sabarieshwar K.  
Merchandiser  
Apparel & Fashion  
Used the software for: 6-12 months

### "Good to use but need to improve"

February 17, 2022

4.0

Pros

Easy to use and bulk add and delete options are very comfortable.

Cons

Need improvements in speed of the order processing and a little bit easy way to add warehouse and bins for inventory management

Review Source

FK

Faisal K.  
Browntape  
Arts and Crafts  
Used the software for: 6-12 months

### "BrownTape Service "

September 24, 2022

5.0

Firstly very supportive team, solver problem earlier and its very easy to use for many things on a same dashboard

Pros

It's easy to use for Inventory update, Order processing, Tracking update,

Cons

Can't make more then one tracking for the same order because our products are fragile

Review Source

KS

Kapil S.  
E-Commerce  
Retail  
Used the software for: 6-12 months

### "Good"

September 16, 2022

3.0

Good

Pros

Order Management, report management, channel intigration

Cons

Please improve the inventory management.

Review Source

NS

Neeraj S.  
E-commerce  
Cosmetics  
Used the software for: Less than 6 months

### "Excellent customer care service and thanks to Bertela."

February 11, 2022

4.0

I have used to market place unicommerce and browntap, i am happy with browntap. its easy to use and real time update service.

Pros

Automatic order Process option and real time fetching.

Cons

Automatic order Process option, real time fetching and easy to use browntap like very most.

Reason for choosing Ginesys OMS

Browntap have real time fetching and and auto order processing service attract more.

Review Source

RN

Rohit N.  
Promoter  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Brown tape ease of business"

February 13, 2022

5.0

Good

Pros

I wise the team at brown tape for making a great product. Thank you

Cons

Net profit calculation feature should also be inbuilt after all returns and advertising cost etc.

Review Source

MG

Mayank G.  
E-Commerce Manager  
Plastics  
Used the software for: 6-12 months

### "Good software for online marketplace managment"

September 23, 2022

5.0

Pros

Inventory & Order Processing. Supports all chanels

Cons

No cons as such. Should start ajio as soon as possible

Reason for choosing Ginesys OMS

Using from long time

Review Source

AB

Ashish B.  
Brand Head  
Textiles  
Used the software for: 6-12 months

### "Brown Tape Review"

February 15, 2022

5.0

Pros

Easy to use & interface is user friendly.

Cons

Some features are missing but hope it will be updated soon.

Review Source

NL

Nitin L.  
IT Executive  
Retail  
Used the software for: 1-2 years

### "Browntape - A Support to business "

February 22, 2022

4.0

Overall happy to connect with BT for day today activities

Pros

Easy to use and good tech support by the team for issue resolving

Cons

Nothing as of now much but yes as by using it regular and more often will add points

Review Source

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