HighGear

HighGear


5 / 5
7 reviews

Who Uses This Software?

Businesses in regulated industries, such as banking, insurance and energy with 50+ employees rely on HighGear to rapidly build custom workflow applications to manage work and achieve compliance.


Average Ratings

7 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • HighGear
  • www.highgear.com
  • Founded 2003
  • United States

About HighGear

HighGear is the leading no-code workflow automation platform that allows everyday business users to build enterprise-grade workflow applications, without writing code. Mid-to-large enterprises in regulated industries, such as banking, insurance and energy rely on HighGear to manage work, improve visibility, streamline operations and meet compliance requirements. Easily create forms, design processes and automate workflows with an intuitive platform trusted by management and approved by IT.


HighGear Features

  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Task Management
  • Third Party Integrations
  • Workflow Configuration
  • Access Controls/Permissions
  • Alerts/Notifications
  • Business Process Automation
  • Business Rules Management
  • Collaboration
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Designing
  • Visual Workflow Management
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Spreadsheet View
  • Task Board View
  • Time Tracking
  • To-Do List View

HighGear Reviews Recently Reviewed!


HighGear delivers

Feb 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The greatest benefit is the ability to create exactly what we need and to make changes quickly. My experience with other software solutions is that we had to make adjustments to our processes in order to use the tools as they were designed. With HighGear it's completely opposite. We've been able to customize every component - fields, forms, statuses, reports and workflows. As a result, we have extremely efficient and effective tools for managing our work.

Cons: Some users have indicated they are a bit overwhelmed by the amount of available information. I think the new release, 8.2, will help the user experience with the introduction of reporting on the fly. As an administrator, I can't think of anything. Any time I've run into an issue or a problem HighGear has come with up a solution. They actively seek (and implement) user input.

Overall: HighGear is not just a vendor - they are a valued business partner. Everyone I have worked with at HighGear exceeds my expectations on a continuing basis. They listen and deliver.

Customizable Solution with Great Support

Feb 22, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most about HighGear is its ability to change to meet the needs that we have as opposed to us changing to conform to the software. We are able to make changes and updates relatively quickly and with minimal fuss to make the software work better in our ever-changing workplace.

Cons: I think that there is almost too much in HighGear and that can make it overwhelming and confusing. There are a lot of built in functionalities that we do not use (i can't imaging someone using them all) and that creates some complexity in not being able to hide or remove the parts we don't use.

Overall: I think our overall experience with HighGear has been very positive! We have been able to increase our productivity and measure performance and results. The processes that we have put in place through HighGear keep us organized and on track and with the many projects that we have. The Customer Support team at HighGear is amazing as well and always ready to help us out and talk through and suggest ways to help and improve!

Capterra loader

Powerful tool!

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really appreciate how customizable it is! As a small company, we have very specific processes with a lot of overlap within the organization. Being able to write workflows exactly how they need to occur makes things so much more efficient! We have tried "making other softwares work", but it's just not worth the hassle.

Cons: I used to wish they had a feature to copy workflows so I didn't have to "reinvent the wheel"; however, they recently had a new release that provided for this option! It has been such a time saver!

Overall: Excellent all the way around. I have implemented several different types of softwares, and this was by far the most efficient! Ongoing customer service is top notch, and they are very receptive to suggestions and requests. Highly recommend!

High Gear Is Excellent as a Work Order Management System

Feb 25, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use High Gear to manage over 20,000 deliverables per year on a Government Contract. The system is highly configurable and developing work flows is a very intuitive process. High Gear support is exceptional and their video and in-person training programs are well done.

Cons: The system is highly configurable and requires a good bit of knowledge and expertise to maintain.

Overall: High Gear allows me to manage and report on progress toward meeting customer demands. We have established approval processes for customer requests, status reporting for work in process, and management reports and processes to manage workload. We utilize a small percentage of High Gear's capability, but what we do use is extremely beneficial to us.

Still Learning

Feb 25, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is very customizable which is critical in my area of business.

Cons: Learning how to create forms, workflows, etc. is a bit difficult.

It take time and effort to learn, which sometimes isn't an option for those in a fast-paced environment, which results in delays during the work day in using the software to its full capacity.

Overall: Overall I have had a positive experience with HighGear.

I am very excited to learn more about how to make it more efficient within my workspace.

HighGear is Essential to our Operations

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It allows us to make sure we don't miss a thing. Not only while doing the tasks, but in sharing, reviewing, and keeping the information. We could not effectively run our business without it.

Cons: Not a lot to complain about. The name change was a pain as we had to change every document and change our language JTs to HGs.

Overall: Exceptional. They are helpful and their product does what is says it will do.

NASA-CSSC Review of High Gear

Feb 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use for daily project managemnet and workflow

Cons: Manipulating the reporting features (BI Module)

Overall: My company uses High Gear to manage daily workflow, track projects and evaluate timeliness. High Gear has been very helpful particularly for timeliness