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HighGear—the leading, enterprise-grade no-code workflow automation and process management platform. Designed for even the most regulated industries, everyday business users can build highly secure, custom workflow solutions for teams of 25 to 25,000, without writing code. Industries such as manufacturing, financial services, energy, and government rely on HighGear to quickly and radically streamline operations, improve visibility and meet compliance requirements. Work management at scale.
Provider
HighGear
Located In
United States
Foundation
2003
Open API
Yes
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Mobile Apps
Android, iOS
Training
Documentation, In Person, Live Online, Videos, Webinars
Support
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat
Enterprise organizations in manufacturing, financial services, government, energy, and more use HighGear to rapidly build custom workflow solutions - dramatically improving business performance.
Content Source: HighGear
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HighGear Reviews
Pros
Good way to track workflows and good for auditing purposes.
Fantastic - the team has been great, always available to answer any questions. It's changed our business completely.
Very easy to use overall, provides amazing transparency and accountability.
Cons
Manipulating the reporting features (BI Module).
Learning how to create forms, workflows, etc. is a bit difficult.
I think that there is almost too much in HighGear and that can make it overwhelming and confusing.
"Turning Point Financial"
Overall: Fantastic - the team has been great, always available to answer any questions. It's changed our business completely. For the first time, ever, we have complete transparency into our business processes. We feel very supported and thankful to have HighGear!
Pros: Very easy to use overall, provides amazing transparency and accountability.
Cons: Building workflow is easy, but users and permissions can be tricky!
"Game changer!"
Overall: They are a well run, conscientious company that wants to truly deliver value. That's the impression I get with every interaction. If they don't know something they find out. Also, the software itself is super unique. For example, when the head of my Operations Department wanted to explore linking it with data from another program, they worked with her to find the best solution for the best cost (i.e., building an integration). Ultimately this was cost effective and allowed us to utilize the software in more of our process areas. Working with them was the bright light for us during this horrid year (2020). They allowed us to become entirely virtual, innovative, and lower costs all at once.
Pros: This software allows us to finally do what we've wanted to do for 10 years - create SMART workflows and processes that save our operations people TIME. Also, now that we know of the software's capabilities we are adding new development to our list of process improvements. This would equate to hundreds of thousands of dollars in traditional programming costs, but we are paying a very tiny fraction of any development efforts in the past. And our return on investment was immediately measurable. IT IS SO INTUITIVE AND FLEXIBLE.
Cons: In the beginning there is a learning curve, but in the grand scheme of things that is a small price to pay for what we got.
"Implementation and ease of use"
Overall: The impact of this tool was almost immediate and the level of adoption by our users was very high. As we involved most/all our functional teams in the design and development, they all understood and contributed to the design and development and testing and deployment, which made this a successful project. The whole "Change Management" is a key element of how a company will deploy this solution. One should really design their implementation carefully to consider all these non-technical elements seriously to make the project and HighGear implementation successful
Pros: I think the implementation went fairly for our company. We have implemented over 6 new processes across our organization and our employees (USER) have been able to adapt quickly and are now using the tools everyday with ease.
Cons: I'm not sure if it is a CON, but rather ho to deploy effectively the HighGear application. To be successful in deploying HighGear, there is a fair number of efforts in the development and design of the process you want to automate. We use Design Excellence tools (not included in HighGear offering) to help use design and develop our process and eliminate nonvalue added work and make sure all the appropriate functional group were involved throughout this effort. The duration of this preparation is far longer than the configuration testing and launch of the HighGear process. I say it takes 66% of you time to design and develop and 34% to code/configure HighGear, test it and deploy it! I wish there would have been a process or best practice available with the product to help us develop our HighGear solutions.
"HighGear got our Company Organized!"
Pros: HighGear took our company for very disorganized to a company that had added structure. We were dealing with a company growth spurt and needed to add structure to our growing company. We could no longer do business the way we were before. HighGear helps multiple departments communicate on day to day tasks as well as larger projects. We are currently looking into expanding our use of HighGear. Overall this product is great!
Cons: There is no answer generator. Example: If the user answers yes to a question certain fields appear or become applicable on the same form.
"Effective for Projects Management and Time Saving Tool"
Overall: HighGear is one of the best tool for managing multiple projects and manage your tasks with your team. it also provides features to track your activities and generate reports of your projects.
Pros: Firstly, It's very easy to use and time saving tool. It offers many powerful features to make your work effective and easy. Task management and Project tracking features helped me lot to manage multiple projects with my team.
Cons: Not have any issue to manage my work, even if you face any issue the support team will be solved it in very less time.
