--- title: "HighGear Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HighGear Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more." source_url: "https://www.capterra.com/p/181528/HighGear/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # HighGear Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HighGear ## What is HighGear? HighGear is an enterprise-grade no-code workflow automation and process management platform. Designed for even the most regulated industries, everyday business users can build highly secure, custom workflow solutions for teams of all sizes, without writing code. Industries such as manufacturing, financial services, energy, and government rely on HighGear to quickly and radically streamline operations, improve visibility and meet compliance requirements. ## What is HighGear used for? [Workflow Management](https://www.capterra.com/workflow-management-software/)[Project Tracking](https://www.capterra.com/project-tracking-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $65 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HighGear?[Manage this product listing](https://www.g2.com/products/highgear/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HighGear 4.8 (24) VS. [4.6 (6,130)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $65 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (24) Ease Of Use 4.5 (6,081) Value For Money 4.6 (21) Value For Money 4.3 (4,698) Customer Service 4.8 (23) Customer Service 4.4 (4,490) ## HighGear alternatives [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,575)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (2,269)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/181528/HighGear/alternatives/) ## FAQs about HighGear Overview ### Which roles and teams benefit most from HighGear? HighGear is most used by operations managers, project and program managers, and team leaders coordinating repeatable workflows, assignments, and approvals. Compliance and IT leaders use it to manage controlled processes and system visibility, while sales, account, and customer teams track requests and handoffs. Executives monitor operational progress and accountability. Answer based on 24 reviews Overview ### What company size and industries is HighGear built for? HighGear is designed for enterprise organizations, while 83% of reviewers are small businesses and Information Technology and Services leads usage at 17%. Its intended industries include manufacturing, financial services, government, and energy; reviewer data also shows Financial Services at 17% and Management Consulting at 8%. Answer based on 24 reviews Features and Usability ### What are the key features of HighGear? HighGear offers workflow automation, configurable workflow, and rules-based workflow for process control, along with task management, assignment management, and milestone tracking for project work. It also includes forms creation and design, document management, reporting and analytics, access controls/permissions, audit trail, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? HighGear starts at $65 per user per month for the Licensed plan, and it requires an annual subscription. A Free plan is available with price not listed, plus a free trial. The Free plan includes limited assignments and edits, while the Licensed plan offers unlimited assignments and edits. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does HighGear integrate with? HighGear integrates with Microsoft 365, Microsoft Azure, Microsoft Power Apps, Microsoft Power Automate, Microsoft Power BI, Microsoft SharePoint, OneDrive, Salesforce Sales Cloud, HubSpot CRM, Marketo Engage, Okta, Zapier, Google Maps, Oracle PeopleSoft, SugarCRM, IBM FileNet Content Manager, Draftable, ClicData, and UiPath. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does HighGear offer? HighGear provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide self-paced viewing. Answer based on 3 reviews Getting Started and Support ### What customer support options does HighGear offer? HighGear provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe support as quick and efficient, with staff often ready to help, though one review notes that some providers can be slow to respond. Answer based on 4 reviews Ease of use ### How easy is HighGear to use for workflow management? HighGear makes daily workflow and project management accessible through configurable forms, task assignments, and clear process visibility. Operations teams and government-contract users find routine updates and workflow changes straightforward, while new administrators may need training to build forms and workflows. Its extensive feature set can also feel overwhelming when unused options remain visible. Answer based on 10 reviews ## Features AI summary Based on 13,904 Workflow Management reviews Capterra data shows that buyers of workflow management software rank the following features as their top priorities: - **Task Management** (**50%** of reviewers rated this feature as critical) - **Progress Tracking** (**46%**) - **Business Process Automation** (**43%**) HighGear supports all three features that reviewers rate most important: **Task Management**, **Progress Tracking**, and **Business Process Automation**. Together, these capabilities help businesses organize work, monitor process status in real time, and automate repeatable steps, allowing teams to improve consistency, reduce manual effort, and keep projects moving forward. Task Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Progress Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation Business Process Automation 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Task Progress Tracking 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Track the status and progress of tasks Activity Dashboard 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems HighGear 97 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Autofill: Automatically populating fields or sections within a form - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Configurable Workflow: Configure existing workflows to meet your organization's needs - Cost-to-Completion Tracking: Forecast of the expenses necessary for project completion - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Deployment Management: Manage the processes involved when making the application ready for use - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drag-and-drop Form Builder: Allows users to create forms with branching logic without any code. - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - For No-Code Development: Build applications without the use of code - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Integrations Management: Identify which applications need to exchange data and enable these data connections - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Projects: Ability to handle several projects simultaneously - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Percent-Complete Tracking: Level of completion within a task - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pre-Built Modules: Existing templates or individual parts of a bigger design commonly used in software, coding, learning courses etc. - Prioritization: Arrange tasks based on the level of priority or urgency - Process Change Tracking: Document any changes or proposed changes made to business processes or workflows - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Planning: Organize and schedule projects - Project Templates: Pre-designed project plans that can be customized - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Projections: Estimate or forecast of a future scenario based on the study of present trends - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Tasks: Set the frequency of a task's occurrence - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - To-Do List: A digital list of items that need to be completed - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Visual Modeling: Use visual elements such as pre-built blocks and/or shapes to assemble a model or design - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Web/Mobile App Development: Create/edit commerce applications for mobile devices and/or web - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (24) 4.7 Based on 24 reviews ## Pricing Value for money 4.6 (21) Free Trial [View pricing plan details](https://www.capterra.com/p/181528/HighGear/pricing/) Licensed $65.00 Per User,Per Month It includes: - Highgear University - Integrated Chat or Messaging - Mobile Access - Single Sign-on - Unlimited Assignments - Unlimited Dashboards - Unlimited Edits - Unlimited Notifications - Unlimited Reports - Unlimited Requests - Workflow Builder Team Custom Quote Available. It includes: - 100gb Storage - 15 Custom Forms - 1 Attendee Per Year Allowed for Advanced Live Training - 50k API Transactions Per Month - 5 Custom Workflows - Private Database - Secure API - Shared Platform - Unlimited Access to Highgear University Online Department Custom Quote Available. It includes: - 15 Custom Workflows - 250k API Transactions Per Month - 2 Attendees Per Year Allowed for Advanced Live Training - 45 Custom Forms - 500gb Storage - Dedicated Customer Success Manager - Multi-Language Availability - Private Database - Quick Start Package for 1 Process - Secure API - Shared Platform - Unlimited Access to Highgear University Online Business Custom Quote Available. It includes: - 150 Custom Forms - 2tb Storage - 4 Attendees Per Year Allowed for Advanced Live Training - 500k API Transactions Per Month - 50 Custom Workflows - Assistive Technology (508/WCAG) - Authentication Support (Plugins + CAC) - Dedicated Customer Success Manager - Dedicated Implementation Support - FIPS Support - Learning Plan Monitor - Multi-Language Availability (1 Additional Pack) - Private Database - Quick Start Package for 3 Processes - Secure API - Shared Platform - Unlimited Access to Highgear University Online Global Custom Quote Available. It includes: - Dedicated Customer Success Manager - Dedicated Implementation - Quick Start Package (Custom) - Unlimited Access to Highgear University Online - Unlimited Attendees Per Year Allowed for Advanced Live Training - Unlimited Custom Forms - Unlimited Custom Workflows Value for money 4.6 (21) 4.6 Based on 21 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (23) 4.8 Based on 23 reviews ## User reviews Overall rating 4.8 Based on 24 reviews Filter by rating Counts reflect reviews available in this feed. 5(21) 4(2) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Chief Compliance Officer Used the software for: 1-3 years ### "Turning Point Financial" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 24, 2021 Fantastic - the team has been great, always available to answer any questions. It's changed our business completely. For the first time, ever, we have complete transparency into our business processes. We feel very supported and thankful to have HighGear! Pros Very easy to use overall, provides amazing transparency and accountability. Cons Building workflow is easy, but users and permissions can be tricky! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: Less than 1 year ### "Game changer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2020 They are a well run, conscientious company that wants to truly deliver value. That's the impression I get with every interaction. If they don't know something they find out. Also, the software itself is super unique. For example, when the head of my Operations Department wanted to explore linking it with data from another program, they worked with her to find the best solution for the best cost (i.e., building an integration). Ultimately this was cost effective and allowed us to utilize the software in more of our process areas. Working with them was the bright light for us during this horrid year (2020). They allowed us to become entirely virtual, innovative, and lower costs all at once. Pros This software allows us to finally do what we've wanted to do for 10 years - create SMART workflows and processes that save our operations people TIME. Also, now that we know of the software's capabilities we are adding new development to our list of process improvements. This would equate to hundreds of thousands of dollars in traditional programming costs, but we are paying a very tiny fraction of any development efforts in the past. And our return on investment was immediately measurable. IT IS SO INTUITIVE AND FLEXIBLE. Cons In the beginning there is a learning curve, but in the grand scheme of things that is a small price to pay for what we got. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Managing Partner & CEO Used the software for: 1-3 years ### "Implementation and ease of use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 24, 2021 The impact of this tool was almost immediate and the level of adoption by our users was very high. As we involved most/all our functional teams in the design and development, they all understood and contributed to the design and development and testing and deployment, which made this a successful project. The whole "Change Management" is a key element of how a company will deploy this solution. One should really design their implementation carefully to consider all these non-technical elements seriously to make the project and HighGear implementation successful Pros I think the implementation went fairly for our company. We have implemented over 6 new processes across our organization and our employees (USER) have been able to adapt quickly and are now using the tools everyday with ease. Cons I'm not sure if it is a CON, but rather ho to deploy effectively the HighGear application. To be successful in deploying HighGear, there is a fair number of efforts in the development and design of the process you want to automate. We use Design Excellence tools (not included in HighGear offering) to help use design and develop our process and eliminate nonvalue added work and make sure all the appropriate functional group were involved throughout this effort. The duration of this preparation is far longer than the configuration testing and launch of the HighGear process. I say it takes 66% of you time to design and develop and 34% to code/configure HighGear, test it and deploy it! I wish there would have been a process or best practice available with the product to help us develop our HighGear solutions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Executive Assistant Used the software for: 3-5 years ### "HighGear got our Company Organized!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2019 Pros HighGear took our company for very disorganized to a company that had added structure. We were dealing with a company growth spurt and needed to add structure to our growing company. We could no longer do business the way we were before. HighGear helps multiple departments communicate on day to day tasks as well as larger projects. We are currently looking into expanding our use of HighGear. Overall this product is great! Cons There is no answer generator. Example: If the user answers yes to a question certain fields appear or become applicable on the same form. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GB Gilbert B. Customer Manager Used the software for: 3-5 years ### "A modern workflow management tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 17, 2025 The software is a one stop solution for managing workflows. It is easier to implement compared to its competitors. Pros Product's effectiveness in business rule management and general report building. Cons Customer services providers of the software are not as helpful. They delay so much. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Installation Manager Used the software for: Less than 1 year ### "Best program to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 19, 2024 I love it so much! Make things run so much smoother Pros How user friendly it is , really makes my lift a lot easier Cons How long it took to fully implement into the company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer General Manager Used the software for: 3-5 years ### "HighGear Review Demand Manager Pty Ltd" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 24, 2021 Demand Manager is extremely satisfied with the use of HighGear and we have had a great customer experience since we started using this software. I has exceeded our expectations. Pros The reason why we started using HighGear is because it's flexible, customisable and suitable for large volumes of prjects. HighGear hasn't disappointed and we would not be where we are now without this software. The service we have received from HighGear has also been exceptional. Cons There were some features missing when we first starting using HIghGear, but through new releases these have now been well and truly implemented and exceeded. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Project Manager Used the software for: 1-3 years ### "Highgear has automated our business logic and provided fantastic customer support." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2020 Highgear’s software has been invaluable to our organization with regards to removing the complexity of managing projects.. We are required to capture pertinent information to provide at the State level, and the automation of that process has helped us achieve the requirements seamlessly. Pros The organizational structure of Highgear’s team has been a huge plus in our experience. Clearly defined roles and responsibilities on their teams have ensured that at each touch point we are able to get an answer quickly. At the onset of utilizing their services, the requirements elicitation and scope of our needs was thorough and precise and has only needed tweaking as our organization has grown. Their assistance with understanding our business model and clearly defining outcomes in workflow was impressive. Any questions to the support team are answered quickly and efficiently. At each release of new features we have found the assistance from product managers, trainers and solutions architects to be thorough, with an option for self-paced learning through their LMS that would be useful to administrators as a continued resource. Cons There are helpful features that might be missed without a fully engaged team or admin pushing them, and to identify the full scope of what HighGear offers requires a time commitment to attend training. In our experience, this investment of time has resulted in improved organizational project management and clean business logic process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Mgmt Rep Used the software for: 3-5 years ### "Fast changes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 24, 2021 Pros Since purchasing High Gear, every meeting that I am in where we are trying to solve project management issues, the answer is usually "Let's just create a task or add a checklist item in High Gear then we don't have to worry about it getting done." This is something that literally can take as little as a few minutes sometimes! No getting quotes and waiting to get with a custom programmer to write code. I have to also pay tribute to the Customer Support...better than any other! Cons I would like more functionality to make task forms look and feel different to the end user with the use of colors, shapes, fonts, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Operations Manager Used the software for: 3-5 years ### "HighGear was a lifesaver!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2019 Excellent! Customer support is the best of any software company I've ever dealt with. Pros We recently had an employee leave the company unexpectedly and without HighGear it would have been so much more difficult of a transition. Because we work in various locations, the collaboration that HighGear provides was a lifesaver! No one had to go to her desk and search through paper files to figure out what was outstanding. We could easily assign the tasks to others within the office. Updating the workflows was simple. It was also very helpful for us to understand all the various tasks that she was responsible for so we could reevaluate and streamline processes. Cons Assigning permissions takes some getting used to. Once you wrap your head around it, it's not a big deal though. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/181528/HighGear/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.