# Zip Solutions Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zip Solutions Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/181538/Zip-Solutions

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# 

 Zip Solutions Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Zip Solutions

## What is Zip Solutions?

Zip Solutions is World Class Field Service Management Software for both residential and commercial service professionals in the plumbing, HVAC and electrician trades. Its flexibility provides solutions for offices of all sizes - ranging from companies with part-time office staff to offices that manage multiple brands with centralized call centers and every size in between. The software provides systems that will help you simplify your office, delight your customers and grow your business.

## What is Zip Solutions used for?

[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$195

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zip Solutions?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zipsolutions.com/&name=Zip Solutions)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zip Solutions

5.0 (3)

VS.

[4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Starting Price

$195

Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (3)

Ease Of Use

4.1 (808)

Value For Money

5.0 (3)

Value For Money

4.2 (589)

Customer Service

5.0 (3)

Customer Service

4.3 (627)

## Zip Solutions alternatives

[4.3 (332)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

Starting price

$948.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

58%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting Integration

Integrate with a third-party accounting system

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Contract/License Management

Track, store, and access client contracts or licenses

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Zip Solutions 28 features

Integrate with a third-party accounting system

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create, manage, and send invoices or bills to customers

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize contracts and forms to collect specific information

Manage sending personnel and resources to a site as needed

Digitally sign online documents

Store and access documents, forms, and photos in one centralized place

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Manage and track all job information and associated tasks

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Track/log the amount of time employees worked per job using a timer

Swipe a credit card or manually process payments while with the customer in the field

Integrates with QuickBooks

Generate quotes or estimates for customers

Receive system updates as soon as any changes are made

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Track work performed and resources used for past customers, sites, or assets

Oversee technicians and track their assigned work orders

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

5.0 (3)

5.0

Based on 3 reviews

## Pricing

Value for money

5.0 (3)

Free Trial

Basic

$195.00

Per Month

Value for money

5.0 (3)

5.0

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Designer

Machinery

### "Almost too perfect"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 30, 2020

It was really great, if I ever work for another company that has a system that truly fits the app, I will recomend it

Pros

I really liked the trackability of the technicians and whatever stage of the service they where at, I tried to find an app like this for the company I work for so they could work better, for me, this one was an incredible option, sadly our operative system didn´t quite fit with the functionality of the app since our technicians dont leave the company really. If we actually had the type of service that fits with this app, it would have been perfect

Cons

With the research I made and the free trial I used to find about this app the only thing that jumped to me was that it had a little bit of a learning curve, but it is worthed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

President

Architecture & Planning

### "How did we get by without ZipSolutions!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 31, 2019

These guys have been amazing and the longer I am with them the more they keep doing and adding to their software!

Pros

We can watch in real-time how technicians are doing. It is easy to see on the dispatch screen where jobs are at in relation to technicians. There is no more double entry because it syncs directly to Quickbooks. We can message technicians right from the main screen. Attaching pictures to service requests is simple in the field and we can see them immediately in the office. We can see reviews generated in the customers screen. SO MUCH MORE! The main thing is the customer support received. They are amazing! The field side is also AMAZING! Very easy to quote jobs on the spot and get customer approval.

Cons

The only thing I think would be nice to add would be the ability to upload videos to the service request from the field.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 28, 2020

Thank you for your positive review! We're thrilled that Zip Solutions has been a success for your company, and we hope it's helped increased peace of mind in managing the business. Also, thank you for the feature suggestion about uploading videos. Currently, you can upload videos to YouTube and link within the service request, but we realize that isn't quite what you're describing. We'll be sure to consider adding this feature in the future! Thank you again!

AU

Anonymous User

President

Architecture & Planning

### "Makes it very easy to run our business! So many features!! Amazing software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 15, 2019

Pros

Ease of use, full of features, and customer service is the BEST!

Cons

Takes a little bit to learn... however, the customer support makes up for learning curve.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 28, 2020

Thanks for the positive feedback! We're glad that Zip Solutions has been a win for your business. Let us know if there's anything else we can do to help!

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)