# ConnectPointz Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ConnectPointz Software - reviews, pricing plans, popular comparisons to other EDI products and more.

Source: https://www.capterra.com/p/181545/ConnectPointz/

---

# 

 ConnectPointz Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ConnectPointz

## What is ConnectPointz?

Not just EDI, API, EDIFACT, Tradacoms or any electronic data format. Put your business operations on autopilot with our Connectpointz online solution. A single, cloud-based dashboard that consolidates all of your sales channels into an easy to manage portal, providing seamless order-to-cash automation & EDI compliance across 800+ preconfigured sales channels and business applications. Transact with your clients in nearly real-time for inventory, orders, deliveries, & invoices. ConnectPointz is by far the most customizable solution!

## What is ConnectPointz used for?

[EDI](https://www.capterra.com/edi-software/)[Integration](https://www.capterra.com/integration-software/)[API Management](https://www.capterra.com/api-management-software/)

Top alternative

Featured

Overall rating

Based on 60 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$9

Usage Based, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ConnectPointz?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.actdata.com/&name=ConnectPointz)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ConnectPointz

4.8 (60)

VS.

[4.6 (81)](https://www.capterra.com/p/92420/EDI-HQ/reviews/)

Starting Price

$9

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (60)

Ease Of Use

4.4 (39)

Value For Money

4.8 (56)

Value For Money

4.5 (39)

Customer Service

4.8 (57)

Customer Service

4.5 (39)

## ConnectPointz alternatives

[4.8 (43)](https://www.capterra.com/p/92426/Pro-EDI-Translator/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (16)](https://www.capterra.com/p/275729/SBSA/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Infocon Systems WebEDI](https://www.capterra.com/p/163009/Infocon-Systems/)

[4.8 (39)](https://www.capterra.com/p/163009/Infocon-Systems/#reviews)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)

[4.2 (522)](https://www.capterra.com/p/155593/SPS-Commerce/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/181545/ConnectPointz/alternatives/)

## FAQs about ConnectPointz

Overview

### What problems does ConnectPointz solve?

ConnectPointz solves manual order transfers, disconnected EDI and sales systems, slow vendor communication, and error-prone data entry by automating integrations between ecommerce, accounting, inventory, 3PL, and vendor platforms. Operations teams, ecommerce managers, bookkeepers, and small businesses benefit most from faster onboarding, fewer processing delays, and more reliable order, shipping, and inventory workflows.

Answer based on 52 reviews

Overview

### Which roles and teams benefit most from ConnectPointz?

ConnectPointz is most used by executive leaders, operations teams, and ecommerce or IT staff who need tighter control over wholesale and retail workflows. Presidents, CEOs, and founders use it for oversight and growth planning, while operations, production, and ecommerce teams rely on it to streamline orders, inventory, integrations, and channel coordination.

Answer based on 60 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is ConnectPointz built for?

ConnectPointz is built primarily for small businesses, which make up 92% of reviewers, especially wholesale companies at 27%. It targets omni-channel merchants from startups to enterprises with $10 million to $1+ billion in sales, with frequent use in Apparel & Fashion at 20% and Consumer Goods at 18%, mainly for EDI.

Answer based on 60 reviews

Features and Usability

### What are the key features of ConnectPointz?

ConnectPointz includes core EDI and integration features such as EDI processing, API access, partner connectivity, and data synchronization across inventory, order, and sales systems. Reviewers also highlight dashboard-based order management, invoice management, shipping labels and ASN generation, plus configurable workflows and alerts for exceptions and status tracking.

Answer based on 41 reviews

Pricing

### How much does it cost and what fees or limitations are included?

ConnectPointz starts at $9 per month for both STARTCPZ and PROCPZ, billed usage-based. STARTCPZ supports up to 2 Standard Connectors, while PROCPZ includes an infinite number of Connectors. The price per order covers the full order life cycle, including ERP, accounting, WMS, third parties, and shipping software.

Answer based on 8 reviews

Integrations

### Which third-party tools and platforms does ConnectPointz integrate with?

ConnectPointz integrates with NetSuite for ERP workflows, plus eCommerce and business platforms including Shopify, WooCommerce, BigCommerce, Adobe Commerce, HubSpot CRM, QuickBooks Online, and PayPal. It connects to 10 third-party tools overall, covering accounting, order processing, CRM, payments, and online storefront management.

Answer based on 11 reviews

Getting Started and Support

### What training and onboarding options does ConnectPointz offer?

ConnectPointz provides in person training, live online sessions, and documentation. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation gives teams written reference material for self-paced review of features and steps.

Answer based on 8 reviews

Getting Started and Support

### What customer support options does ConnectPointz offer, and how do users rate the experience?

ConnectPointz offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as responsive, knowledgeable, and quick to fix issues, with helpful onboarding and setup guidance. A few mention limited documentation, needing support for notifications, and some usability or website availability concerns.

Answer based on 41 reviews

EDI process

### How easy is ConnectPointz for EDI setup and daily use?

ConnectPointz makes EDI setup and day-to-day processing easy for most teams, especially vendors, suppliers, and small business operations. The platform supports plug-and-play onboarding, retailer connections, and automated data exchange with less manual entry. Some implementations still take initial setup time, but users generally find the portal clear and support responsive.

Answer based on 12 reviews

## Features

AI summary

Based on 498 EDI reviews

Capterra data shows that buyers of EDI software rank the following features as their top priorities:

-   **Data Import/Export** (**54%** of reviewers rated this feature as critical)
-   **Data Mapping** (**65%**)
-   **Data Transformation** (**49%**)

ConnectPointz supports all three features buyers value most: **Data Import/Export**, **Data Mapping**, and **Data Transformation**. Together, these capabilities help businesses move data between systems, match information across trading partners, and convert files into the required formats, allowing teams to manage EDI workflows with greater accuracy and efficiency.

Data Import/Export

4.9 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Data Mapping

4.9 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Track the management and flow of data throughout the organization

Data Transformation

4.9 (15)

40.00% of 15 reviewers that rated this feature as important or highly important

Translate EDI formats into data suitable for use with company applications.

Third-Party Integrations

5.0 (19)

52.63% of 19 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Multiple Format Support

4.9 (13)

38.46% of 13 reviewers that rated this feature as important or highly important

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Alerts/Notifications

4.9 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

ConnectPointz 30 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN)

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import, collect, and capture data from multiple sources

Connect to big data sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Ability to handle large datasets

Track the management and flow of data throughout the organization

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Translate EDI formats into data suitable for use with company applications.

Graphical representation of data

Supports common databases such as MySQL and Oracle

Process of extracting, transforming, and loading data

Automated handling of non-compliant EDI transmissions.

Identify which applications need to exchange data and enable these data connections

Allows users to manage data from a number of sources

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Allows the integration of data between different web services

Allows automated and event-driven transaction scheduling

Get Advice

We can help you find the software with the features you need.

Features

4.7 (60)

4.7

Based on 60 reviews

## Pricing

Value for money

4.8 (56)

[View pricing plan details](https://www.capterra.com/p/181545/ConnectPointz/pricing/)

STARTCPZ

$9.00

Usage Based,Per Month

It includes:

-   Our price per order includes the entire life-cycle of each order including your ERP, accounting, WMS, 3rd Parties and shipping softwares

PROCPZ

$9.00

Usage Based,Per Month

It includes:

-   Our price per order includes the entire life-cycle of each order including your ERP, accounting, WMS, 3rd Parties and shipping softwares

Enterprise

$225,000

Other,

It includes:

-   Team your IT with ours and share configurations and access to all transaction logs

Value for money

4.8 (56)

4.8

Based on 56 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (57)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (57)

4.8

Based on 57 reviews

## User reviews

Overall rating

4.8

Based on 60 reviews

Filter by rating

5(53)

4(4)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Andrew W.

ceo

Consumer Goods

### "good service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2026

good. i would recommend it. our bookkeeper loves it. she insists we use it even when new customers tell us to use theirs

Pros

all edi in one place. simplicity of the platform is easy to learn and use. up and running in no time at all

Cons

like it- simplicity of the platform is easy to learn and use for all of us. not really much to complain about, at all

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 25, 2026

Thank you for your wonderful review Andrew. Always good to keep the BK happy! Please send your friends our way, we will take great care of them too. Mike

CF

Chaya F.

CMO

Retail

### "Very efficient!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 9, 2026

Very efficient and helpful. I reached out in the morning for help and by noon it was fixed and back up and running

Pros

They were so responsive and have the perfect solution for us! We needed help integrating two platforms

Cons

I had to reach out to them for help. There was no documentation available online that would walk me through it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 25, 2026

Thank you for your review Chaya. I am so glad you experienced our promptness and attention to detail. Our success depends directly on your success. For bespoke integrations, detailed documentation is captured within our project coding for our developer's support with overview for you in Connectpointz. It is great that you reached out right away as our CSRs are standing by all business hours to support you free of charge. Thanks again, Mike

DB

David B.

Technology Coordinator

Wholesale

### "Technology Coordinator"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2025

Great! Overall excellent service and fair price.I would recommend this company if you are looking for EDI services.

Pros

Support is great, knowledgeable and timely with resolution! Effective compared to other EDI providers. Setup is very simple, and issues are few. I would definitely recommend letting them quote your EDI solution at the very least.We have done business with them for several years and have had very few issues and support is easy to contact and fast to resolve any issue that arises.

Cons

Really no major issues with their service, if I had to pick one negative, it would be Website availability.

Alternatives considered

[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)

Reasons for choosing ConnectPointz

Cost effective, I would recommend checking them out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 25, 2026

Thank you David for the kind review. We really relish clients coming over from other services as they recognize proper service immediately. It is our pleasure to service you. Please spread the word about us to your friends!

AN

Anonymous User

Wholesale Manager

Wholesale

### "Wholesale X ConnectPoints"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 11, 2025

The data management, API Management, and Automation building was lacking before we started with ConnectPoints and now we are thriving on all aspects!

Pros

It is extremely easy to use and takes not time at all to learn how it operates! Their team was so helpful with any questions I did have!

Cons

There isn't one thing I dislike about ConnectPoints! The team at ConnectPoints does a great job getting everything integrated easily!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RW

Rich W.

IT Director

Marketing and Advertising

### "Easy to work with EDI provider"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 25, 2025

They are much easier to work with than other one size fits all providers. They can adapt a solution to your specific needs and budget

Pros

The customer service team answers the phone and is very responsive. A pleasure to work with. Other providers would not answer our calls because we were not big enough.

Cons

I am not a huge fan of having to use an EDI provider, but if I have to use one, I would prefer to use ConnectPointz

Switched from

[TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/)

They were forcing us into an annual plan and their rate was too high for our usage needs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Michele H.

Orders Analysis

Consumer Goods

### "Awesome program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2025

Pretty good as I just start this job and it was very easy and convenient to learn and work through..

Pros

It is very easy to work with and support is very helpful and quickly responds to emails and phone calls.

Cons

I'm not sure there is anything I dislike about connectpointz. It is super easy to learn and I have nothing to say about it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ED

Eric D.

President

Wholesale

### "X's and O's covered"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2025

They know the business and have a strong platform

Pros

customer service, expertise, ease of use

Cons

no issues at this point, I've been a customer since 2006

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ZO

Zach O.

Corporate and Dealer Service Rep

Retail

### "Exceptional Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 26, 2024

"Connectpoinz offers outstanding customer service! The team is responsive, helpful, and made sure all of my questions were answered. Their website is also incredibly easy to navigate—placing orders was seamless and quick. Highly recommend for a hassle-free experience!"

Pros

Helpful customer service with all of my questions.

Cons

Long response time for email inquires and questions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Alex K.

Master Web Admin

Retail

### "I have yet to see another company offer the same solution!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

July 31, 2024

I have to say given our issue; I have yet to see another company offer the same solution!

Pros

ConnectPointz solved a vital problem for our company - by creating an integration from our third-party Inventory system and synchronizing it with WooCommerce. We have multiple channels of e-commerce so this connection is absolutely essential.

Cons

Honestly nothing really - it seemed like the initial setup took a little time but other than that I am relatively happy with my experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Charles F.

CIO

Retail

### "A flexible, robust integration platform with amazing team, helping us to scale globally without cost being an issue."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 7, 2024

Really happy that we went with ConnectPointz and not one of the other integration providers out there. For EDI, ERP, WMS, OMS, IMS - it's been working flawless in all integrations, and the team is super supportive in getting connections up and running.

Pros

Connectpointz have helped us get connected to our trading partners quicker and more robust than any other partner I have been working with over the past 15 years. An experienced team that will help you get across the finish line within days/weeks, not months/years. We got started with Connectpointz within a few days of signing, and have been rolling out new connecitons on a weekly basis, with very low effort from our side and minimum need of "unnecessary" interactions with the UI. The team at Conectpointz have been supporting us with a <1 day response time, and been super-flexible in meeting the very dynamic requirements of our solution design. We look forward to continue working with Connectpointz on a daily basis going forward.

Cons

The user UI isn't the prettiest, but it gets the job done. Especially since we are doing full integrations in all directions.

Alternatives considered

[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)

[ChannelApe](https://www.capterra.com/p/155876/ChannelApe/)

[Pipe17](https://www.capterra.com/p/219717/Pipe17/)

[Orderful](https://www.capterra.com/p/191612/Orderful/)

Reasons for choosing ConnectPointz

Better in every aspect. Faster, cheaper, better service. From months to weeks to get set up.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/181545/ConnectPointz/reviews/)

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Popular comparisons

[Infocon Systems WebEDI vs ConnectPointz](https://www.capterra.com/compare/163009-181545/Infocon-Systems-vs-ConnectPointz)