NEXTms

NEXTms


4.5 / 5
2 reviews

Who Uses This Software?

We serve businesses of all industries and sizes.


Average Ratings

2 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month
  • Pricing Details
    1 user, 1 number, includes 1000 texts per month
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • NEXTms
  • NEXTms.com
  • Founded 2018
  • United States

About NEXTms

Texting has become one of the most efficient and quickest ways for businesses to stay connected with consumers. Imagine your customers being able to text you through your main business phone line! NEXTms has a way for businesses to increase both performance and profit. The coolest thing is that this product works for every industry! You can now easily initiate or receive real-time texts, photos or videos securely from a computer.


NEXTms Features

  • 2-Way Messaging
  • Contact Management
  • Mass Texting
  • Message Personalization
  • MMS
  • Mobile Coupons
  • Mobile Keywords
  • Polls/Voting
  • Reporting/Analytics
  • Scheduled Messaging
  • Shortcodes
  • Text-to-Win

NEXTms Reviews Recently Reviewed!


Great product for the price

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and having TWO way text conversations instead of the standard text blast you get with other systems and never seeing a response back from the customer.

Cons: Not a full CRM so I would like to have more features with Contacts.

Overall: We had a "marketing" solution that only allowed us to send text messages to our customers but that customer couldn't respond back to us with out calling. WHAT?!? NEXTms does it all for us. We can have our sales and support teams have two way text communications.

Vendor Response

by NEXTms on January 31, 2019

Thank you for the great feedback, Michael!

Great communication tool

Jan 30, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use and a great way of reaching clients. Many people don't answer phones for whatever reason, but will at least read a text. It is a great communication tool for us. The customer support is great. We needed a few tweaks to the system, and they are working on implementing them.

Cons: There are a few items that could make the use of the software more streamline. Customer service has taken these suggestions and are working on getting them implemented.

Overall: Experience is great overall. It is helping us AND our clients.

Vendor Response

by NEXTms on March 20, 2019

Thank you for the great feedback, David!