# Hourly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Hourly the right Time Tracking solution for you? Explore 114 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181595/Hourly/reviews --- Hourly 4.8 (114) [View alternatives](https://www.capterra.com/p/181595/Hourly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Hourly Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews JH Josh H PresidentConstruction, 11 - 50 employeesUsed the software for: Less than 6 months. “Hourly is an excellent program to keep track of employee payroll that includes tasks like geo fence clock in, automatic payroll calculations, employee access to time sheets, paycheck stubs all within the app.“ August 7, 2025 Amber L Reporting OfficerNon-Profit Organization Management, 501 - 1,000 employeesUsed the software for: 6-12 months. “It sometimes takes a while to refresh when it has been updated so it's hard to see exactly what the current situation is with my projects at times. “ August 20, 2025 BK Blerta K Language InstructorEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “The ability to add certifications and language(s) taught to the instructor profiles is a favorite of our admin.“ May 18, 2026 MB Mittal B Technical RecruiterInformation Technology and Services, 501 - 1,000 employeesUsed the software for: I used a free trial. “Might not integrate with all third-party tools.“ February 27, 2025 MR MUHAMMAD ZEESHAN R SDMAccounting, 51 - 200 employeesUsed the software for: I used a free trial. “The software is user-friendly and reliable for tracking hours, managing schedules, and processing payroll.“ October 22, 2025 MB Mittal B Technical RecruiterInformation Technology and Services, 501 - 1,000 employeesUsed the software for: I used a free trial. “Might not scale well for larger enterprises.“ February 27, 2025 KK Keith K Field Operations ManagerLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years. “As a field operations manager, Hourly makes it easy to manage pay and team details for our field services staff.“ October 30, 2025 AC Amanda C managerRestaurants, 2 - 10 employeesUsed the software for: More than 2 years. “The only con is that I have been inquiring about workers comp multiple times and have never received any information on it.“ November 18, 2023 ## Showing most helpful reviews Showing 1-25 of 114 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Victoria O. Administrative Assistant Construction Used the software for: 2+ years ### "Hourly is a gamechanger in the payroll industry " October 19, 2023 5.0 From the time we started with Hourly, it has made running payroll a breeze. We are able to track punches, see exact locations, monitor times, look at overview of shifts and employees, run payroll and pull tax info and reports. We are very pleased with all that Hourly has to offer. Pros We find Hourly very useful for our administrative team as well as our employees at the job site. It is easy to manage both on the laptop as well as on your phone. It is very user friendly. We appreciate being able to track hours, payroll, locations and tax info all in one spot. Cons On occasion we have had an issue clocking in at a job site when there is poor cell service. But aside from that, we value all that Hourly as to offer. Reason for choosing Hourly Hourly was recommended to us by another company. We were very happy when we spoke to \[sensitive content hidden\] at Hourly. She was so knowledgeable, helpful and a fantastic resource. We have been thrilled with Hourly and the whole support team. Review Source CH Cameron H. Owner Construction Used the software for: 1-2 years ### "Harrell Electrical Services review of HOURLY" May 21, 2020 5.0 Overall we have a good experience. The platform has really eased our daily payroll admin and cost tracking. The HOURLY customer service team has been excellent with addressing platform questions, providing education and assisting with pulling reports. Having access to detailed data while out in the field has been a big benefit for daily operations. Pros Real time staff time card tracking coupled with geo tag locations is a big help in managing staff in the field. Additionally managing project/service payroll costs is easier with daily real time computations for all staff wages, payroll taxes and workers compensation insurance premiums. The HOURLY team is also easy to work with Cons Customizable "name" payment line items with the ability to designate treatment for tax purposes and also not wages excluded from worker's comp premium would be a good feature to add. An example is for government projects in California for Prevailing Wage payroll, there are also separate Fringe Benefit payments for the staff that are taxable, but not subject to Workers Compensation premiums. Reason for choosing Hourly Hourly's platform allowed real time time card tracking, customizable job sight location setups and geo tracking for staff at client worksites. The platform also computed daily full payroll costs, including workers comp premiums, which makes job labor costs easy to track. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) The product was presented and demo'd through a webinar. The features, ease of use and payroll management improvements over ADP immediately impressed us. There was a cost factor also in that HOURLY had much better service pricing than we were spending with ADP. Additionally ADP and it's sister companies were constantly contacting us by phone and email marketing other services we did not need or want. Review Source BW Buddhi W. Senior Software Engineer Computer Software Used the software for: Less than 6 months ### "Make things easier" June 1, 2024 3.0 This provides multiple HR features and I think it is a good product for small businesses. Pros A simple app which can use by anyone as everything is very clear and navigation is so easy. An affordable service for most of the small companies. Cons While using it, I felt like some features could be improved so we can do some "more" things with it. Review Source TS Todd S. President Construction Used the software for: 1-2 years ### "Fantastic software and best customer service" May 10, 2020 5.0 Overall experience has been fantastic. The hourly team is extremely responsive and helpful! Customer service is the best! The software just continues to get better and more functional for our purposes! Pros The ease of use is great! Everything is at a touch of a finger! Very easy to integrate into our existing system especially with the fantastic customer service when nèeded. I like most the functionality of being able to get all the info I need off the app while I am on the go! Cons As of right now the software is working perfect for us. The Hourly team has always answered all our questions and concerns and the software has been updated/improved along the way! Maybe the only thing that I could suggest would be to have some tutorials on all the different options and a key on the pages in the app to know what things stand for on that page. But maybe this exists and i am just unaware. Reason for choosing Hourly Hourly offered the full package with all payroll services on top of a clock in/clock out system. Also we saw the other options to track times spent on each part of the job to work with knowlege on allocating costs to certain parts of our jobs, etc. This software offers a full package with the customer service as well. The Hourly team is there for us whenever we need them. And the first time meeting them we were sitting down with the owners themselves! Very impressive all around! Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Mainly the first a main reason is to have a clock in system that would show us where our employees were at time of clock in/clock out and theoughout the day! Review Source TM Travis M. CEO Construction Used the software for: 1-2 years ### "Great feature set & functionality, great product & great customer service" October 31, 2023 5.0 Hourly helps save us lots of time when it comes to time tracking, payroll management, and payments. Pros The mobile app is very important as it allows our employees to track their time accurately while in the field. It also helps us in the office accurately track labor time and bill customers. Cons Sometimes the app & portal do not update in real time. have to manually refresh to get updated figures. they also do not currently support prevailing wage payroll which is an important feature for the construction industry. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Hourly price, features, insurance agent recommendation Review Source DN Dana N. Owner Construction Used the software for: 1-2 years ### "Great Payroll/Timesheet Option" October 6, 2023 5.0 I've really enjoyed the process. Very easy to use. Pros I love the support. When I need help, my advisor is always readily available. Cons That I have to manually add my commission-based people every pay day. And there is no commission pay feature. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Paychex was becoming cumbersome and very expensive with little to no support. Review Source JN Jahil N. Director Animation Used the software for: 1-2 years ### "They are one of the good guys." May 10, 2020 5.0 They handle my payroll, including taxes and make that part of owning a small company pretty easy. Pros These guys just get it, had zero issues and I am able to talk to human beings right away when I had questions about adding employees and extra features. They are on top of it, on the bleeding edge of good customer service. Cons I don’t spend that much time in the software because it’s set it and forget it, I just just do approvals once a week and it’s take 2 minutes tops. I left another solution because it was too cumbersome, time consuming. Alternatives considered [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) Reason for choosing Hourly They felt like a better fit because I could tell they weren’t some overused corporations that was in the game for profits but not service. They give enough resources to good service and that’s what I always look for in the company’s I give my business to. Switched from [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/) Surepayroll was more expensive and very buggy. Review Source MS Mavell S. CEL Construction Used the software for: 1-2 years ### "Performance Review" June 16, 2020 5.0 My experience has been fantastic. I have found that not only is the software great itself, but it’s awesome team who support my business and helps me with my every question. Pros Hourly allows me to keep organized with it’s incredibly convenient layout. Often in my job position I become overwhelmed, but hourly insures that I am on track and organized. The controls are easily understandable, took me very little time to understand the software. My employees have as well found the software to be easy and manageable. After a hard day of labor, they find hourly reliable and easy. My employees and I have no trouble using the software, very dependable. Cons There has not been a problem with the software. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) The pricing was difficult to keep up with and the availability for my employees to clock in and out on their own. Review Source LB Liliana B. Human Resources Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great customer service" October 7, 2023 5.0 Very good Pros Easy to use portal. Great, timely and efficient customer service with a dedicated payroll specialist. Cons Not many features like variations of vacation set ups. Reports are limited. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Customer service - it was very hard to reach a representative when I had a payroll question Review Source RK Rebecca K. Owner Accounting Used the software for: I used a free trial ### "From a Payroll SPecialist" November 29, 2023 5.0 Overall the experience has been great. I am looking forward to migrating other clients over to the platform. Pros It is a very easy platform to navigate. It includes everything necessary for my clients. It has extra features with no extra costs. Cons The payroll reports are not as clear as QuickBooks. It takes some gettting used to. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) My client has a new worker's compensation policy that suggested the platform to save on an upfront lump sum payment on the premium if they switched to Hourly. Review Source JH Josh H. President Construction Used the software for: Less than 6 months ### "Easy and intuitive payroll in and easy to use platform. " August 7, 2025 4.0 Hourly is an excellent program to keep track of employee payroll that includes tasks like geo fence clock in, automatic payroll calculations, employee access to time sheets, paycheck stubs all within the app. I would definitely recommend this software. Pros The feature I like most is geo location time clock, which only allows the employee to clock in when he/she is in a designated area on the job site. Cons My least favorite feature is with the app. Overall it is a good starting point but it tends to be buggy. I believe with a little refinement it will be very good. Review Source MB Mittal B. Technical Recruiter Information Technology and Services Used the software for: I used a free trial ### "Simple & Efficient Payroll Solution" February 27, 2025 5.0 The real-time premium calculations help avoid unexpected costs, and the platform itself is intuitive and user-friendly. While it may have limited integrations, the overall experience has been smooth and efficient Pros Simple and intuitive platform for payroll and workers' comp management. Responsive and helpful support team Cons Might not integrate with all third-party tools. Might not scale well for larger enterprises. Review Source NH Nicholas H. ceo Construction Used the software for: 2+ years ### "Hourly is a TEAM" January 2, 2023 5.0 As one of hourly's first customers, I have been continually impressed year after year. The entire team is amazing, and truly gives me peace of mind knowing I have them on my side. Peace of mind is what I get as a small business owner. They have exceeded my expectations in every way. Pros Since day one, I have loved using this app for my business. Everything within the app is very user friendly, and if there is something that I can't figure out, their customer service is above and beyond the best. Cons Although there is always room for improvement, the hourly team has always been open to ideas of ways to improve. As a long time, user they have listened to all of my suggestions to continue to be the best for all of their customers and users. Review Source JO Joseph O. Owner Construction Used the software for: 6-12 months ### "Job labor costing and payroll management in a glance" December 3, 2023 4.0 It’s been great to combine workers comp along with payroll so I can see actual total labor cost for a give project. Pros Easy to confirm hours and seamlessly going right to payroll Cons The system has worked great and never had a real problem but occasionally the website and or the app does not display current information immediately. This is always resolved quickly just seems like there are occasional quirks. Review Source TN Timothy N. owner Restaurants Used the software for: 2+ years ### "Hourly is the best" October 6, 2023 5.0 Pros Hourly is easy and convenient to use. I like to calculate the cost of payroll daily, and so I am able to recalculate every day and get my gross cost with no problem. Cons Hourly is a great platform and really well put together, no cons that i can think of. Review Source Ken T. CFO Insurance Used the software for: 1-2 years ### "Great Payroll Service!" October 6, 2023 5.0 Pros Hourly has been a great payroll provider for our small business. It's easy to use and has all the features we need, like time tracking, tax calculations, and direct deposit. The customer support team is also very helpful and responsive. We highly recommend Hourly to other small businesses. Cons I cant say as we have had anything negative with Hourly yet Review Source CCC Chih Chien C. Accounting Real Estate Used the software for: 1-2 years ### "Good product" March 9, 2023 4.0 Pros A good product, easy use and the the customer service response is fast. Cons Overall is good, but if the system can send a payroll reminder via text would be great. Review Source PC Patrick C. Manager Consumer Services Used the software for: 1-2 years ### "Simple and powerful" March 21, 2023 5.0 We love the simplicity of this Pros This is simple to use software that we figured out with no training. Cons It would be nice to be able to exempt our J1 visa holders from having to pay Social Security and Medicare. Review Source DD Deshaun D. Case Manager Non-Profit Organization Management Used the software for: 2+ years ### "Hourly is incredible! " February 2, 2023 5.0 I'm not experiencing any issues with Hourly. Pros That its user friendly. For someone like myself who is technologically challenged its very important that the product is easy to maneuver and operate with little to no confusion. I'm very grateful for Hourly's simple and effective design. Cons Honestly, no. Not at all. I've only had a seamless experience using Hourly. Review Source Sandra P. Owner Automotive Used the software for: 6-12 months ### "A true small business ally" May 29, 2020 5.0 Discovering hourly.com was a complete solution to our small business's payroll needs. Our express location was a start-up experiment that might not have launched if a large start-up investment had been required. Pros The Hourly.com app is very user friendly and mostly intuitive. It didn't take much time to set up and we were able to run payroll easily once our local payroll accounts were created. The team at Hourly helped facilitate all that too! Unlike other payroll services, payroll tax payments are integrated into the process leaving me more time to handle other important tasks. LOVE this app! Cons The software could be better if it interfaced with Quickbooks for easy download of data. Reason for choosing Hourly It was the perfect solution for a start-up operation with the potential to scale as it grows. Review Source TS Tina S. Office Manager Construction Used the software for: 1-2 years ### "Easiest payroll I've ever had" May 15, 2020 5.0 Not only is Hourly a great time tracking tool, but the integration with workers' comp insurance makes it phenomenal Pros The app on the employees' phones is bi-lingual and super easy to use. I get very accurate information now Cons There are no current improvements needed Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Hourly offered many more features Review Source PB Pedro B. IT coordinator Construction Used the software for: Less than 6 months ### "Easy to use, great support" January 2, 2023 5.0 Pros It has helped us automate the payroll calculation and employee payment processes, the payment methods it offers are practical for our employees. Cons It would be interesting to integrate the electronic signature option when the employee receives the deposit of his salary. Review Source DA Daniella A. Office Manager Renewables & Environment Used the software for: Less than 6 months ### "GLAD I SWITCHED! " May 9, 2019 4.0 Great , I believe if they make a few little adjustments it would perfect, but I love it! Pros Hour tracking is awesome , processing payroll is so much easier and even helps with the breakdown of our labor job cost, we can see all our shifts and past payrolls ,payroll dates on 1 dashboard and employees can input their own direct deposit info at their convenience, they cant lie about their hours they work , its super convenient if the manager or owner has the app because it notifies when anyone is clocking in or out at all times and at what location. Cons The app does not allow people to clock in often and I have to do it on the computer alot of the time, and they do not send payroll summary's when the checks are delivered, we actually have to print it out ourselves. We cant choose our own payroll dates so we have to change our dates slightly that works for the system. Review Source KM Kendy M. CEO Construction Used the software for: 1-2 years ### "It help us to reduce significantly the Cost Operation" May 26, 2020 5.0 We reduce the cost administrative and operating . We can do changes anytime and anywhere. Pros Easy to use and technical support and quick response Cons The Automatic Workers Compensation Certificates Need Improve on Additional Insurense information Alternatives considered [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Reason for choosing Hourly Price & technical support Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Price & technical support Review Source SB Susan B. Principal Architecture & Planning Used the software for: 6-12 months ### "Great Time admin tool!" May 10, 2019 5.0 We are able to keep accurate track of time spent of on different projects, or just office work. Pros The application is very easy to follow, and it is versatile enough to correct times and jobs in case you forget to clock in or out. Cons I believe the clock timers (when you clock in minutes and hours) can improve. Perhaps adding the options of number sensitiveness in periods of 5, 10, 15 minutes? Reason for choosing Hourly It fits best our needs, as we are a small company. Review Source Similar Products Featured ## Related categories [Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Time and Expense](https://www.capterra.com/time-and-expense-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.