# Hourly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Hourly the right Time Tracking solution for you? Explore 113 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181595/Hourly/reviews --- Hourly 4.8 (113) [View alternatives](https://www.capterra.com/p/181595/Hourly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Hourly Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews JH Josh H PresidentConstruction, 11 - 50 employeesUsed the software for: Less than 6 months. “Hourly is an excellent program to keep track of employee payroll that includes tasks like geo fence clock in, automatic payroll calculations, employee access to time sheets, paycheck stubs all within the app.“ August 7, 2025 Amber L Reporting OfficerNon-Profit Organization Management, 501 - 1,000 employeesUsed the software for: 6-12 months. “It sometimes takes a while to refresh when it has been updated so it's hard to see exactly what the current situation is with my projects at times. “ August 20, 2025 MR MUHAMMAD ZEESHAN R SDMAccounting, 51 - 200 employeesUsed the software for: I used a free trial. “The software is user-friendly and reliable for tracking hours, managing schedules, and processing payroll.“ October 22, 2025 MB Mittal B Technical RecruiterInformation Technology and Services, 501 - 1,000 employeesUsed the software for: I used a free trial. “Might not integrate with all third-party tools.“ February 27, 2025 KK Keith K Field Operations ManagerLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years. “As a field operations manager, Hourly makes it easy to manage pay and team details for our field services staff.“ October 30, 2025 MB Mittal B Technical RecruiterInformation Technology and Services, 501 - 1,000 employeesUsed the software for: I used a free trial. “Might not scale well for larger enterprises.“ February 27, 2025 KK Keith K Field Operations ManagerLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years. “The platform keeps our information secure, and setting up employees took less time than expected.“ October 30, 2025 AC Amanda C managerRestaurants, 2 - 10 employeesUsed the software for: More than 2 years. “The only con is that I have been inquiring about workers comp multiple times and have never received any information on it.“ November 18, 2023 ## Showing most helpful reviews Showing 1-25 of 113 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Victoria O. Administrative Assistant Construction Used the software for: 2+ years ### "Hourly is a gamechanger in the payroll industry " October 19, 2023 5.0 From the time we started with Hourly, it has made running payroll a breeze. We are able to track punches, see exact locations, monitor times, look at overview of shifts and employees, run payroll and pull tax info and reports. We are very pleased with all that Hourly has to offer. Pros We find Hourly very useful for our administrative team as well as our employees at the job site. It is easy to manage both on the laptop as well as on your phone. It is very user friendly. We appreciate being able to track hours, payroll, locations and tax info all in one spot. Cons On occasion we have had an issue clocking in at a job site when there is poor cell service. But aside from that, we value all that Hourly as to offer. Reason for choosing Hourly Hourly was recommended to us by another company. We were very happy when we spoke to \[sensitive content hidden\] at Hourly. She was so knowledgeable, helpful and a fantastic resource. We have been thrilled with Hourly and the whole support team. Review Source CH Cameron H. Owner Construction Used the software for: 1-2 years ### "Harrell Electrical Services review of HOURLY" May 21, 2020 5.0 Overall we have a good experience. The platform has really eased our daily payroll admin and cost tracking. The HOURLY customer service team has been excellent with addressing platform questions, providing education and assisting with pulling reports. Having access to detailed data while out in the field has been a big benefit for daily operations. Pros Real time staff time card tracking coupled with geo tag locations is a big help in managing staff in the field. Additionally managing project/service payroll costs is easier with daily real time computations for all staff wages, payroll taxes and workers compensation insurance premiums. The HOURLY team is also easy to work with Cons Customizable "name" payment line items with the ability to designate treatment for tax purposes and also not wages excluded from worker's comp premium would be a good feature to add. An example is for government projects in California for Prevailing Wage payroll, there are also separate Fringe Benefit payments for the staff that are taxable, but not subject to Workers Compensation premiums. Reason for choosing Hourly Hourly's platform allowed real time time card tracking, customizable job sight location setups and geo tracking for staff at client worksites. The platform also computed daily full payroll costs, including workers comp premiums, which makes job labor costs easy to track. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) The product was presented and demo'd through a webinar. The features, ease of use and payroll management improvements over ADP immediately impressed us. There was a cost factor also in that HOURLY had much better service pricing than we were spending with ADP. Additionally ADP and it's sister companies were constantly contacting us by phone and email marketing other services we did not need or want. Review Source BW Buddhi W. Senior Software Engineer Computer Software Used the software for: Less than 6 months ### "Make things easier" June 1, 2024 3.0 This provides multiple HR features and I think it is a good product for small businesses. Pros A simple app which can use by anyone as everything is very clear and navigation is so easy. An affordable service for most of the small companies. Cons While using it, I felt like some features could be improved so we can do some "more" things with it. Review Source TS Todd S. President Construction Used the software for: 1-2 years ### "Fantastic software and best customer service" May 10, 2020 5.0 Overall experience has been fantastic. The hourly team is extremely responsive and helpful! Customer service is the best! The software just continues to get better and more functional for our purposes! Pros The ease of use is great! Everything is at a touch of a finger! Very easy to integrate into our existing system especially with the fantastic customer service when nèeded. I like most the functionality of being able to get all the info I need off the app while I am on the go! Cons As of right now the software is working perfect for us. The Hourly team has always answered all our questions and concerns and the software has been updated/improved along the way! Maybe the only thing that I could suggest would be to have some tutorials on all the different options and a key on the pages in the app to know what things stand for on that page. But maybe this exists and i am just unaware. Reason for choosing Hourly Hourly offered the full package with all payroll services on top of a clock in/clock out system. Also we saw the other options to track times spent on each part of the job to work with knowlege on allocating costs to certain parts of our jobs, etc. This software offers a full package with the customer service as well. The Hourly team is there for us whenever we need them. And the first time meeting them we were sitting down with the owners themselves! Very impressive all around! Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Mainly the first a main reason is to have a clock in system that would show us where our employees were at time of clock in/clock out and theoughout the day! Review Source TM Travis M. CEO Construction Used the software for: 1-2 years ### "Great feature set & functionality, great product & great customer service" October 31, 2023 5.0 Hourly helps save us lots of time when it comes to time tracking, payroll management, and payments. Pros The mobile app is very important as it allows our employees to track their time accurately while in the field. It also helps us in the office accurately track labor time and bill customers. Cons Sometimes the app & portal do not update in real time. have to manually refresh to get updated figures. they also do not currently support prevailing wage payroll which is an important feature for the construction industry. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Hourly price, features, insurance agent recommendation Review Source DN Dana N. Owner Construction Used the software for: 1-2 years ### "Great Payroll/Timesheet Option" October 6, 2023 5.0 I've really enjoyed the process. Very easy to use. Pros I love the support. When I need help, my advisor is always readily available. Cons That I have to manually add my commission-based people every pay day. And there is no commission pay feature. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Paychex was becoming cumbersome and very expensive with little to no support. Review Source JN Jahil N. Director Animation Used the software for: 1-2 years ### "They are one of the good guys." May 10, 2020 5.0 They handle my payroll, including taxes and make that part of owning a small company pretty easy. Pros These guys just get it, had zero issues and I am able to talk to human beings right away when I had questions about adding employees and extra features. They are on top of it, on the bleeding edge of good customer service. Cons I don’t spend that much time in the software because it’s set it and forget it, I just just do approvals once a week and it’s take 2 minutes tops. I left another solution because it was too cumbersome, time consuming. Alternatives considered [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) Reason for choosing Hourly They felt like a better fit because I could tell they weren’t some overused corporations that was in the game for profits but not service. They give enough resources to good service and that’s what I always look for in the company’s I give my business to. Switched from [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/) Surepayroll was more expensive and very buggy. Review Source MS Mavell S. CEL Construction Used the software for: 1-2 years ### "Performance Review" June 16, 2020 5.0 My experience has been fantastic. I have found that not only is the software great itself, but it’s awesome team who support my business and helps me with my every question. Pros Hourly allows me to keep organized with it’s incredibly convenient layout. Often in my job position I become overwhelmed, but hourly insures that I am on track and organized. The controls are easily understandable, took me very little time to understand the software. My employees have as well found the software to be easy and manageable. After a hard day of labor, they find hourly reliable and easy. My employees and I have no trouble using the software, very dependable. Cons There has not been a problem with the software. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) The pricing was difficult to keep up with and the availability for my employees to clock in and out on their own. Review Source LB Liliana B. Human Resources Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great customer service" October 7, 2023 5.0 Very good Pros Easy to use portal. Great, timely and efficient customer service with a dedicated payroll specialist. Cons Not many features like variations of vacation set ups. Reports are limited. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Customer service - it was very hard to reach a representative when I had a payroll question Review Source RK Rebecca K. Owner Accounting Used the software for: I used a free trial ### "From a Payroll SPecialist" November 29, 2023 5.0 Overall the experience has been great. I am looking forward to migrating other clients over to the platform. Pros It is a very easy platform to navigate. It includes everything necessary for my clients. It has extra features with no extra costs. Cons The payroll reports are not as clear as QuickBooks. It takes some gettting used to. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) My client has a new worker's compensation policy that suggested the platform to save on an upfront lump sum payment on the premium if they switched to Hourly. Review Source VR Verified Reviewer Founder Broadcast Media Used the software for: Less than 6 months ### "5 star review - 3 Months usage" February 3, 2025 5.0 Its a good software I used it for 3 months now. You can rely on this app Pros Its an amazing software to login and logout simple and so easy to use Cons There are actually no cons, I'd say its a very good app its not laggy at all Review Source DG Desiree G. Peer worker Mental Health Care Used the software for: Less than 6 months ### "Hourly helps keep payroll easy! " January 15, 2025 4.0 Overall my experience was good. My interaction with customer support was one of the best I have ever had. They are wonderful and go step by step to help you and make you feel confident in using the product. Pros Ease of use. They have an amazing customer support system any issues you may have are responded to and fixed really really fast. Also having everything together and in one easy place to find helps get the job done very fast. It also saves things from years ago so you can get the info you need right at your finger tips. Cons Cost. Although they do offer taylored to you products. The price to include everything your company needs can become a little pricey. Review Source JA Juan A. Owner Construction Used the software for: 1-2 years ### "Our business needed this app!" May 10, 2020 5.0 My overall experience with Hourly has been positive, helpful, and profitable. Put simply, we left the old inefficiencies that pain small business due to the dependency on private accountants, and leaped forward to being efficient, transparent, and in control of our business. We went from tracking our employee's hours inaccurately on Word or Excel to having our payroll cost to-the-penny in the palm of our hands with a hand full of other features that significantly helped me, and my brother (co-owner) become a hundred times more informed about our business. Pros The most impact features of the Hourly app is the business owner's ability to manage the most important aspect of any business; our employees. It's hard to say which part of the app I like the most since it does a seamless job at tracking time sheets, live payroll cost, workers comp cost, and job cost in terms of hours spent by employee/tasks. However, I would say that my favorite feature of this app is how easy it is to run payroll due to the other tasks being done for me that allows me to simply review, and press a button to run payroll from practically anywhere. Cons In the beginning, we had to get our payroll checks mailed to our office until we learned that we were able to print them right from our office. This helped us be in even more control of our payroll, and ability to quickly get our technicians paid for their work. Review Source JM Julio M. Farm Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Easy to use app" August 14, 2023 5.0 Hourly was an easy app to use and navigate along it having access to important documents. It was also easy to make changes on Pros Clocking in and clocking out was simple and did not glitch so that the time tracking was accurate. It was easy to review your w-2 along with past paystubs and hours. Cons It would of been great to be able to track expenses and reinburstments. Review Source JP John P. Apprentice Construction Used the software for: 1-2 years ### "Review of Hourly" February 6, 2023 4.0 Pros What I like most is its use of payroll management. It is easy to use to run and manage payroll for employees as long it is used correctly. The mobile app also works well which is a bonus. Cons I wish there was more customization and options when it comes to payroll or taxes within the web portal. It can be very rigid. I would also like to be able to have a page to help better understand/explain some of the taxes that are placed upon us in the web portal. Although it’s not Hourly’s job to be taught about taxes it would be helpful to better understand. Review Source Bryan P. COO At Pratsco Construction Used the software for: 6-12 months ### "Game changer " June 2, 2020 5.0 \[SENSITIVE CONTENT HIDDEN\] and his team are absolutely wonderful to work with. Once you get used to the app and employees are able to work the daily app it is a wonderful tool. Pros Love how easy it is to track and pay employees. Also the workers compensation saved me money and is easy to track. Saving time not getting audit each year. Save money and time from day one! Cons Really I can’t find something wrong with it. We have worked through the small issues but like with any app and change. \[SENSITIVE CONTENT HIDDEN\] and his team have made that switch and any issues a quick non issue Review Source VR Verified Reviewer Owner Retail Used the software for: 1-2 years ### "Huge Fan of this Easy to Use Time Tracking Software" May 26, 2020 5.0 I've had a fantastic experience using this software and my employees love it as they're now fully in charge of their hours wherever they have their phone. Pros Simple and easy for my employees, login through text messaging is great and on boarding new employees is painless. Cons Still no payroll available in my state so I have to use ADP but with the reporting tools Hourly makes it very straight forward for me to bridge the gap until it's available. Review Source MS Mariah S. Accounting Construction Used the software for: 2+ years ### "Great software! " May 26, 2020 5.0 The overall experience with Hourly has been great. We appreciate the easy access and the simplicity of the software as our employees do too. Pros Prior to being introduced to Hourly, our Company was using a system that required much more behind the scenes work to gather half the data we are able to view in an instant with Hourly. Such things would be, job costing, the total hours per job, employees on and off the clock, etc. Cons A feature that would be awesome to have on the software is to alert our employees when being awarded a pay increase with some type of congratulating notification. Review Source EV Erin V. HR Construction Used the software for: 6-12 months ### "Excellent for Time-Tracking" May 11, 2020 5.0 Pros Before we starting using the Hourly app we did all of our timecards by hand and had to collect them every week. This is especially difficult with construction sites spread all over the peninsula. The Hourly staff came out and trained all of our employees on the use of the app and got us fully set-up. Now we use it with ease. Even if there isn't cell service at a job site, the app will update once the employee is connected to wifi or in cell range. Managers can easily view job costing data, employee lists and if our employees clocked in on time. I would definitely recommend this app to any one in the construction field! Cons Really the only change I would like to see is for the comments our staff leave on their timecards, to show on the PDF exported version of the timecards. Other than that I think it's fantastic! Review Source MV Marco V. Owner Construction Used the software for: 2+ years ### "If you like saving time and money Hourly is for you!" May 12, 2020 5.0 I use Hourly to track time, run payroll and insure my guys with workers comp. I've saved $10,000 or more on workers comp insurance already and love how easy it was to set up everything and get started. Customer service is fantastic! Pros I didn't start a business to spend all day on the back office. Hourly has freed up a ton of my time and lets me focus on working on my business instead of working in it. Cons Can't really think of any. The app is great and the team is very responsive. Review Source KB Kevin B. Owner Construction Used the software for: 1-2 years ### "Increased our efficiency" May 11, 2019 5.0 Great app--great impact on our company Pros Hourly has greatly increased our organizational efficiency. We love the overview screen as well as being able to drill down into fine details. We also love that anyone in our office can find information such as shift, time, location, overtime and what jobs people are on without pulling physical files. Cons The software has gotten better over the past 18 months. The team is committed to a successful product. Review Source RS Remo S. owner Construction Used the software for: 1-2 years ### "owner" March 17, 2023 5.0 Very pleased Pros Easy Customer Service Easy to get ahold of someone Cons Nothing They always respond to my question Review Source AH Adrian H. Owner Construction Used the software for: 1-2 years ### "Hourly review " May 26, 2020 5.0 I’m really happy and it has made my life so much easier. The seamless connection with workmen’s Comp insurance is the best. It simplifies everything Pros It’s very easy to use and the team is fast to respond and very helpful. Cons My Bookeeper has issues getting the reports, and I myself wish it was easier to print out the paystubs. Everything is there just need to look for it. Reason for choosing Hourly Friend reedermmm Review Source AP Adriana P. Controller Construction Used the software for: 1-2 years ### "No more manual timecards" May 18, 2019 5.0 We used to use timecards, which required us to add up time manually. With Hourly now I save so much time. The math is just done for you in the app! Pros I really like that I can have time tracking and payroll right on my phone. It is very convenient for me. I can do it from home and on the run. Cons I don’t have anything to add here. Sorry! Review Source BB Brian B. Owner Construction Used the software for: 6-12 months ### "Easy, inexpensive, responsive " January 7, 2023 5.0 Very happy pretty easy to use. And you guys offer a lot of support Pros I love the text filing, and that you guys carry my comp pay to go Cons Sometimes it's difficult navigating through the app to find the buttons I want Reason for choosing Hourly No Review Source Similar Products Featured ## Related categories [Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Time and Expense](https://www.capterra.com/time-and-expense-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)