# Page 2 | Hourly Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Hourly the right Time Tracking solution for you? Explore 113 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/181595/Hourly/reviews

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Hourly

4.8 (113)

[View alternatives](https://www.capterra.com/p/181595/Hourly/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Hourly

## Showing most helpful reviews

Showing 26-50 of 113 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KK

Keith K.  
Field Operations Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Hourly helps to manage payroll and team easily."

October 30, 2025

5.0

As a field operations manager, Hourly makes it easy to manage pay and team details for our field services staff. It's practical for keeping track of expenses and running the operations smoothly.

Pros

hourly is a very good value for the handling of payroll and organizing our team. The platform keeps our information secure, and setting up employees took less time than expected.

Cons

Sometimes, there are small bugs or glitches, and it took a bit to get the hang of the accounting features.

Review Source

MZR

MUHAMMAD ZEESHAN R.  
SDM  
Accounting  
Used the software for: I used a free trial

### "Efficient Software That Simplifies Workforce Management"

October 22, 2025

5.0

My overall experience with Hourly has been positive. The software is user-friendly and reliable for tracking hours, managing schedules, and processing payroll. It helped streamline administrative tasks and improved accuracy. However, there’s some room for improvement in terms of customization and reporting flexibility.

Pros

Hourly software is a comprehensive platform designed for small businesses that integrates payroll, workers' compensation, and time tracking into one application. It allows users to easily run payroll, track employee hours, and manage HR compliance, all while simplifying paydays with just a click.

Cons

Overall, Hourly is user-friendly and efficient, but one thing I liked least was that some features felt limited in customization. For example, certain reports or scheduling tools could benefit from more flexibility or integration with other platforms

Review Source

VR

Verified Reviewer  
Reporting Officer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "A bit glitchy at times, but generally a good tool"

August 20, 2025

3.0

I've used hourly to streamline billing when working for out-of-hours or external projects. It has been pretty user friendly and accessible for the whole team.

Pros

It made it easy to work with external teams on projects that needed billing, splitting hours up to bill them to different project codes.

Cons

It sometimes takes a while to refresh when it has been updated so it's hard to see exactly what the current situation is with my projects at times. This does generally resolve fairly quickly.

Review Source

WO

Wendy O.  
HR Coordinator  
Telecommunications  
Used the software for: 1-2 years

### "Hourly Review "

November 27, 2025

5.0

I had great experience with payroll and paystubs as it captured everything we wanted without paying extra

Pros

The employee management tool helped alot with employee records and it ensure they were kept secured at all times

Cons

Bugs and issues where too complicated and requires expert input to resolve although a learning curve

Review Source

DS

David S.  
Owner Operator  
Facilities Services  
Used the software for: Less than 6 months

### "Everything you need for less"

March 17, 2025

5.0

Very good. we were set up very quickly and any issues from the onsite were addressed quickly.

Pros

hourly provides a very easy and intuitive interface that allows for simple payroll processing, and an API integration with QuickBooks. Also handled all the Time an Labor functions without the need of a 3rd party . Hourly provide the best price model we have ever seen. you can run daily payrolls and pay one flat fee a month

Cons

PTO tracking could be better. Example: a calendar view with all employees listed per day

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Hourly

Price of services delivered and ease of use for end users

Switched from

[Heartland Payroll+](https://www.capterra.com/p/195073/Heartland-Payroll-HR/)

Price of service, Customer service & support

Review Source

FR

Frank R.  
GM  
Machinery  
Used the software for: 1-2 years

### "Hourly is fast and easy to use"

March 18, 2025

5.0

As a small shop, I appreciate how well it works with just the features we need without having to exclude the features we don't need

Pros

Super easy to use, quick response to questions issues

Cons

Reporting could be easier to get to and use.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Hourly

Not the same features, Hourly enrolled our employees directly from our ADP account

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Price was too high and kept rising, despite fewer number of employees

Review Source

ST

Sabu T.  
Finance Manager  
Construction  
Used the software for: 2+ years

### "My Experience with HOURLY"

March 13, 2025

5.0

Staff try their best to help us with the issues we face

Pros

Pretty user friendly and I enjoy this app

Cons

Occasionally trouble in logging in and out could be frustrating at times

Review Source

JH

Josh H.  
President  
Construction  
Used the software for: Less than 6 months

### "Easy and intuitive payroll in and easy to use platform. "

August 7, 2025

4.0

Hourly is an excellent program to keep track of employee payroll that includes tasks like geo fence clock in, automatic payroll calculations, employee access to time sheets, paycheck stubs all within the app. I would definitely recommend this software.

Pros

The feature I like most is geo location time clock, which only allows the employee to clock in when he/she is in a designated area on the job site.

Cons

My least favorite feature is with the app. Overall it is a good starting point but it tends to be buggy. I believe with a little refinement it will be very good.

Review Source

MB

Mittal B.  
Technical Recruiter  
Information Technology and Services  
Used the software for: I used a free trial

### "Simple & Efficient Payroll Solution"

February 27, 2025

5.0

The real-time premium calculations help avoid unexpected costs, and the platform itself is intuitive and user-friendly. While it may have limited integrations, the overall experience has been smooth and efficient

Pros

Simple and intuitive platform for payroll and workers' comp management. Responsive and helpful support team

Cons

Might not integrate with all third-party tools. Might not scale well for larger enterprises.

Review Source

BB

Brittany B.  
Office Manager  
Hospital & Health Care  
Used the software for: I used a free trial

### "Hourly is a very useful service"

January 3, 2025

5.0

Pros

Hourly is a fast, easy way to track employee time

Cons

Must have a trustworthy staff for accuracy

Review Source

SJ

Sherylea J.  
Producer - Agent - Business Owner  
Insurance  
Used the software for: 1-2 years

### "Hourly - The Best Around!"

October 6, 2023

5.0

Hourly is accurate, service is great and staff is supportive and handles all documents accurately in my experience

Pros

Hourly is accurate, service is great and staff is supportive and handles all documents accurately in my experience

Cons

I wish they offered payroll/work comp in the cannabis and hemp industry

Alternatives considered

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Hourly

Cost, ease of use.

Switched from

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)

Cost, Ease of Use

Review Source

NH

Nicholas H.  
ceo  
Construction  
Used the software for: 2+ years

### "Hourly is a TEAM"

January 2, 2023

5.0

As one of hourly's first customers, I have been continually impressed year after year. The entire team is amazing, and truly gives me peace of mind knowing I have them on my side. Peace of mind is what I get as a small business owner. They have exceeded my expectations in every way.

Pros

Since day one, I have loved using this app for my business. Everything within the app is very user friendly, and if there is something that I can't figure out, their customer service is above and beyond the best.

Cons

Although there is always room for improvement, the hourly team has always been open to ideas of ways to improve. As a long time, user they have listened to all of my suggestions to continue to be the best for all of their customers and users.

Review Source

AC

Amanda C.  
manager  
Restaurants  
Used the software for: 2+ years

### "Hourly is the payroll company go to!"

November 18, 2023

5.0

Pros

Pros of Hourly: Very user friendly, every employee can set up their own profile and have access to all paystubs at the tip of their fingers. It is very quickly used when determining the daily payroll cost, and all tax forms are also online for me going back years. The customer service is fantastic, also getting back asap and very helpful. The cost of hourly is great.

Cons

The only con is that I have been inquiring about workers comp multiple times and have never received any information on it.

Review Source

Stephanie B.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Love this product and company "

May 27, 2020

5.0

I have enjoyed working with the app and the people at the company very much. They help work out areas of concern or improvements and we are so happy to have them as partners so that we can manage our company more efficiently.

Pros

We used to use paper time cards and were very nervous about implementing this system as we had a system that had been in use for so long, it was antiquated and hard to manage, but it was just they way we had done it for years and were very reluctant to make the change. The company helped us set up and implement this system and it only took about 2 weeks to get everything switched to the online app and the employees had almost no negative feedback and felt the ease of use and ability to clock in and out was much easier than what we were doing previously. We are able to track employees hours much more efficiently with this app and I cannot believe we went so long without this in our company.

Cons

This company is constantly asking for feedback and actually listens and improves. I have no negatives.

Review Source

Jess M.  
Manager  
Restaurants  
Used the software for: Less than 6 months

### "Fast, painless payroll and time clock"

May 10, 2020

5.0

They are hands-on and dedicated to building the best product so that means agreeable fees, quick service, and things you request make it into the beta channel quickly.

Pros

Easy to use on any mobile device. Mobile-first design is key in our industry, no one is sitting there at the small cafe with a desktop or even a laptop. Our tools need to be on the phones in our pockets, easy to access, and just as easy to slip back into the pocket so we can get on with the day.

Cons

No support yet for robust scheduling so we have not been able to move that over to this app and we really had to play around with and modify our own system in regards to tips distribution to fit their workflow. But updates to a model we were using the past 7 years were long overdue and we have good buy-in from staff and users.

Alternatives considered

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Hourly

Price, service, local business, and good outreach fro marketing to onboarding to status updates.

Review Source

JO

Joseph O.  
Owner  
Construction  
Used the software for: 6-12 months

### "Job labor costing and payroll management in a glance"

December 3, 2023

4.0

It’s been great to combine workers comp along with payroll so I can see actual total labor cost for a give project.

Pros

Easy to confirm hours and seamlessly going right to payroll

Cons

The system has worked great and never had a real problem but occasionally the website and or the app does not display current information immediately. This is always resolved quickly just seems like there are occasional quirks.

Review Source

Maor G.  
CEO  
Construction  
Used the software for: 1-2 years

### "Hourly App BEST Payroll company / app"

May 10, 2020

5.0

Pros

Hourly app is the most user friendly payroll platform out there

Cons

We like everything in this platform and don’t think it’s missing anything

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

ADP is very old platform that is not user friendly and my employees will have hard time to work with. There platform is full of bugs that cost my company $$$$$ and when Adp team members try to correct things they even made in worst!

Review Source

RD

Ronna D.  
Bookkeeper  
Utilities  
Used the software for: 1-2 years

### "Hourly Payroll"

December 31, 2022

5.0

The people at Hourly are very accessible and very helpful whenever I need help! And they solve my problems immediately!

Pros

I like the ease of running payroll...and that I can run it from my cell phone, anywhere! I like the fact that my information is all in one place. The fact that my plumbers can clock in anywhere, on the job and we can track them is very helpful too!

Cons

My least favorite part of Hourly is the excel spreadsheet I have to sift through to get my workers comp. numbers.... along with not being able to download my payroll checks into my Quickbooks desktop.

Reason for choosing Hourly

The product and the cost

Review Source

TN

Timothy N.  
owner  
Restaurants  
Used the software for: 2+ years

### "Hourly is the best"

October 6, 2023

5.0

Pros

Hourly is easy and convenient to use. I like to calculate the cost of payroll daily, and so I am able to recalculate every day and get my gross cost with no problem.

Cons

Hourly is a great platform and really well put together, no cons that i can think of.

Review Source

JY

JACKELINE Y.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Great Service and Product"

May 10, 2020

5.0

I've had nothing but a great experience with Hourly. Recently I had to back track on some documents and had to contact the previous payroll company we used to work with and things were so difficult. That made me appreciate Hourly even more. They have such an awesome team that always makes me feel comfortable in calling (I usually avoid calling companies unless I'm desperate).

Pros

I love Hourly. It is very easy to use. If I have any questions I know I can call support and I will be helped asap and the service is great. Hourly is very convenient especially when I have to do payroll. I love that the employees can verify and sign their hours thru their phone. I can also access the app and run payroll from my phone, it especially comes in handy if I'm not in the office for the day.

Cons

At first I wasn't sure where to find things but after a easy tutorial from support I know where everything is.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

My company switched because of the price.

Review Source

Ken T.  
CFO  
Insurance  
Used the software for: 1-2 years

### "Great Payroll Service!"

October 6, 2023

5.0

Pros

Hourly has been a great payroll provider for our small business. It's easy to use and has all the features we need, like time tracking, tax calculations, and direct deposit. The customer support team is also very helpful and responsive. We highly recommend Hourly to other small businesses.

Cons

I cant say as we have had anything negative with Hourly yet

Review Source

BO

Ben O.  
Owner  
Construction  
Used the software for: 1-2 years

### "Filled a Needed Niche"

May 26, 2020

5.0

Overall Hourly has saved me time in managing my payroll & employee work tracking at a very reasonable rate.

Pros

I love that Hourly allows me to track specific tasks at multiple sites. As a general contractor I need to keep accurate records of my employees work and Hourly greatly simplifies that task.

Cons

There have been some hiccups integrating my worker's comp insurance into my payroll system. However Hourly has been attentive throughout this process & done their best to solve the issues that arise.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Hourly

Did not allow me to track employee tasks at specific job sites or integrate into my worker's comp.

Review Source

LL

Lukas L.  
Portfolio Manager  
Construction  
Used the software for: 1-2 years

### "So easy, even your boss can use it"

May 14, 2019

5.0

So far we only use the time keeping software and it has saved us tremendous administrative burden. We are looking forward to begin using the full service payroll and insurance solution.

Pros

The guys who created Hourly are solving a problem that they know firsthand, and it shows. Onboarding everyone was simple with video tutorials available in English and Spanish. Editing people/tasks/site lists, and finding and fixing errors is easy.

Cons

The system still has room to grow by adding "nice to have" features such as per-person task defaults, per-task rates, per-site overtime policies, or more flexible reporting.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reason for choosing Hourly

Exceptionally responsive high-touch customer service.

Review Source

RK

Revital K.  
Principal  
Architecture & Planning  
Used the software for: 2+ years

### "Highly recommended!"

May 15, 2020

5.0

‘Hourly’ has completely transformed the way we mange our business! We used to spend countless hours in producing cumbersome spread sheets, to monitor ours and our employees’ hours. Now all our hours are just a click away. The genius of the software is not just in the quick sign in and sign out , but the ability to specify jobs by tasks and locations as well as add comments and monitor pay to name but a few advantages. Thanks to ‘Hourly’ we are now able to dedicate even more time to what we do best- serve our clients!

Pros

Where do I begin- the ease of clocking in an out, the ability to specify projects by location and type of work, the ability to monitor hours of work throughout the company.

Cons

I love every feature in the software and highly recommend it to all businesses alike.

Review Source

CCC

Chih Chien C.  
Accounting  
Real Estate  
Used the software for: 1-2 years

### "Good product"

March 9, 2023

4.0

Pros

A good product, easy use and the the customer service response is fast.

Cons

Overall is good, but if the system can send a payroll reminder via text would be great.

Review Source

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