# Page 3 | Hourly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Hourly the right Time Tracking solution for you? Explore 113 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181595/Hourly/reviews --- Hourly 4.8 (113) [View alternatives](https://www.capterra.com/p/181595/Hourly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Hourly ## Showing most helpful reviews Showing 51-75 of 113 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use YM Yolanda M. Director of Operations Real Estate Used the software for: 1-2 years ### "Ease of use, flexible, reliable and excellent service " May 11, 2020 5.0 Our experience has been wonderful. The time savings, accountability, and ability for our team members to manage their accounts independently is wonderful. Pros Hourly is very easy to use and offers great features. Our team uses the platform daily and adjustments are quick and easy. Being able to change work locations mid work shift for teams handling multiple tasks for budgeting management is very useful for our business. Additionally, the requirement we’ve set for our company to require approval to overtime is essential to keeping expenses controlled. Cons Something that would be beneficial from time to time would be a user manual with common step by step tutorials. However, customer service is very responsive and ALWAYS available to help navigate special situations. Review Source KJ Kristi J. Owner Construction Used the software for: 2+ years ### "Easy!!" May 26, 2020 5.0 Hourly gives us ease of mind. They take care of all the stuff we don’t want to think about. We count on hourly, and they have not disappointed. Pros This software is seamless and simple. My two favorite things!! If there is ever a need for customer service they answer direct. Never hold time. Cons Have not experienced anything i do not like. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Hated ADP. WAYYYYYY too expensive, complicated, poor customer service. Review Source SK Sharon K. Sharon Construction Used the software for: 1-2 years ### "Awesome platform to manage hourly employees " May 12, 2020 5.0 Hourly has allowed me to excel at payroll, instead of relying on spreadsheets! I saved time, money, and my sanity! Pros Rich functionality and incredible customer service Cons Direct deposit takes two days. Should be next day. But I think they are improving it. Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Hourly Seems to be much easier to use than any other alternative. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Functionality and customer service. Review Source PC Patrick C. Manager Consumer Services Used the software for: 1-2 years ### "Simple and powerful" March 21, 2023 5.0 We love the simplicity of this Pros This is simple to use software that we figured out with no training. Cons It would be nice to be able to exempt our J1 visa holders from having to pay Social Security and Medicare. Review Source BM Bridgette M. Officer Manager Construction Used the software for: 1-2 years ### "The best customer service and support!" May 10, 2020 5.0 Pros Everyone at Hourly, regardless of their tittle will pick up that line and help you until you have a solution. They go above and beyond to provide the best customer service and support. It is pleasant speaking with all the staff as you can tell the genuinely care about their clients in the way they speak to you, listen to you and support you. I came onboard to my company already having Hourly established and they went above and beyond for me to teach me, educate me and support me on how to operate Hourly. I would highly recommend them to any company! Cons I have no complaints! They always find a solution to any issues I might have. Review Source DD Deshaun D. Case Manager Non-Profit Organization Management Used the software for: 2+ years ### "Hourly is incredible! " February 2, 2023 5.0 I'm not experiencing any issues with Hourly. Pros That its user friendly. For someone like myself who is technologically challenged its very important that the product is easy to maneuver and operate with little to no confusion. I'm very grateful for Hourly's simple and effective design. Cons Honestly, no. Not at all. I've only had a seamless experience using Hourly. Review Source KF Ken F. President Construction Used the software for: 6-12 months ### "A perfect fit for my business" May 13, 2019 5.0 I am so appreciative of whoever put this product together. It saves me time (which equates to more money in my pocket), allows me to more accurately cost my jobs (which equates to more money in my pocket) and it is just so darned simple (which equates to less headache for me!) Pros It simplifies the entire payroll of process. Before Hourly I would have to chase down errant time cards, ensure they were filled out correctly, fill in a spreadsheet to track my job costing and then log into ADP and enter the hours and approve. This was an unpleasant, time consuming and mundane process. Now, the guys enter the time cards and job costing on their phones, I review each day (taking literally minutes) and run the payroll at the end of the week. IT COULD NOT BE EASIER. Cons Sometimes connectivity is an issue but Hourly has done a great job of addressing my concerns here. Review Source Sandra P. Owner Automotive Used the software for: 6-12 months ### "A true small business ally" May 29, 2020 5.0 Discovering hourly.com was a complete solution to our small business's payroll needs. Our express location was a start-up experiment that might not have launched if a large start-up investment had been required. Pros The Hourly.com app is very user friendly and mostly intuitive. It didn't take much time to set up and we were able to run payroll easily once our local payroll accounts were created. The team at Hourly helped facilitate all that too! Unlike other payroll services, payroll tax payments are integrated into the process leaving me more time to handle other important tasks. LOVE this app! Cons The software could be better if it interfaced with Quickbooks for easy download of data. Reason for choosing Hourly It was the perfect solution for a start-up operation with the potential to scale as it grows. Review Source FM Felix M. CEO Construction Used the software for: 2+ years ### "Hourly Review" January 17, 2023 5.0 Everything is great with hourly. No complains. Pros The software is very easy to use. The thing I like the most is when I need help someone is always available to assist with any concerns I may have. Cons For now, there is nothing I can say that needs to be improved. Everything works perfectly. Review Source EQ Elena Q. President Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Payroll Service that Integrates WC Premium" January 31, 2023 5.0 Hourly is helping us manage our Workers Comp premiums Pros Integration was simple especially because the customer service is a dedicated, live person. Cons Slightly cumbersome but once I learned the steps it's simple enough Reason for choosing Hourly The alternative WC that was pay as you go payroll premiums was slightly lower rate but did not provide payroll service Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) First, because of our WC premiumsSecond, Quickbooks raised their monthly service fee prices Review Source TS Tina S. Office Manager Construction Used the software for: 1-2 years ### "Easiest payroll I've ever had" May 15, 2020 5.0 Not only is Hourly a great time tracking tool, but the integration with workers' comp insurance makes it phenomenal Pros The app on the employees' phones is bi-lingual and super easy to use. I get very accurate information now Cons There are no current improvements needed Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Hourly offered many more features Review Source JA Justin A. Vice President Real Estate Used the software for: 1-2 years ### "Great customer service. Very intuitive and easy to use." May 10, 2020 5.0 It's been great. It's easy to use and their customer service is very responsive and helpful. We couldn't be happier. Pros We've had some turn over in our office admin role over the last year. As a result, we've had three separate people in charge of payroll, and Hourly has been wonderful. It's so easy to use, the transition to new employees has been a breeze. And their customer service is top-notch. Cons When we first joined, they were very early and were missing a few features we wanted, but they promised those features would come out soon and they did. That means a lot to us that they didn't oversell the product and followed through on commitments. Reason for choosing Hourly Ease of use and great customer service. Review Source PB Pedro B. IT coordinator Construction Used the software for: Less than 6 months ### "Easy to use, great support" January 2, 2023 5.0 Pros It has helped us automate the payroll calculation and employee payment processes, the payment methods it offers are practical for our employees. Cons It would be interesting to integrate the electronic signature option when the employee receives the deposit of his salary. Review Source AW Alex W. Manager Sporting Goods Used the software for: Less than 6 months ### "Hourly Review" November 19, 2023 5.0 I'm very satisfied about the product. I was referred by a collague. Pros It is easy to use. Price is very reasonable. I get prompt response for questions. Cons I have not found any failures from hourly Review Source TS Tom S. Vice President Construction Used the software for: Less than 6 months ### "Hourly Payroll Review" January 18, 2023 5.0 New user who is very impressed with the overall package. Pros Ease of implementation, robust time tracking, very cost effective. Cons Reporting could be more robust. But, this is a minor issue. Reason for choosing Hourly Workers Compensation options were much better than those offered by competitors. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Cost, customer service, better integration with workers compensation solutions. Review Source AL Antonio L. Project manager Construction Used the software for: 1-2 years ### "Product review" May 10, 2020 5.0 Been a great experience. Lowered my payroll costs, made things easier to navigate. Not to mention the customer service was outstanding when problems would happen. Pros The customer service is amazing. The ease of the program is also outstanding. In the 2 years of using the service, they have done many improvement as well. A ever growing great program. Cons Honestly, at the start of the company there was a little "understandable" amount of glitches or bugs. At this point, I really don't much of a complaint Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Lowered cost by alot, and much better customer service. Review Source DA Daniella A. Office Manager Renewables & Environment Used the software for: Less than 6 months ### "GLAD I SWITCHED! " May 9, 2019 4.0 Great , I believe if they make a few little adjustments it would perfect, but I love it! Pros Hour tracking is awesome , processing payroll is so much easier and even helps with the breakdown of our labor job cost, we can see all our shifts and past payrolls ,payroll dates on 1 dashboard and employees can input their own direct deposit info at their convenience, they cant lie about their hours they work , its super convenient if the manager or owner has the app because it notifies when anyone is clocking in or out at all times and at what location. Cons The app does not allow people to clock in often and I have to do it on the computer alot of the time, and they do not send payroll summary's when the checks are delivered, we actually have to print it out ourselves. We cant choose our own payroll dates so we have to change our dates slightly that works for the system. Review Source JB James B. President Construction Used the software for: 1-2 years ### "Convenience, Efficiency and powerful software" May 26, 2020 5.0 Hourly has great pricing, excellent service, and easy to use software. I was using ADP payroll before this and I can easily say it was 4x more expensive and much more complicated to run. Pros This software is super easy and intuitive when it comes to navigating. If you need help the support team replied almost instantly. You can run it from your phone! Cons Implementing the software and training the techs on using it took a little bit of time but now that we’re all on the same page, its easy! Reason for choosing Hourly Na Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Cost. GPS tracking and electronic time keeping. Review Source mB mutsumi B. Officer Construction Used the software for: 1-2 years ### "Best clock in app" June 4, 2020 4.0 Pros Our company has been using this app for almost 2 years and we all really like it. Easy to use, easy to administer. I can see where employee clocked in/out. Cons When employee change the phone, even though it's same number, we had problem logging in. Review Source Response from Hourly June 11, 2020 Hi Mutsumi, Thanks so much for the review, and for the feedback about the employee phone issue. We're looking into it! KM Kendy M. CEO Construction Used the software for: 1-2 years ### "It help us to reduce significantly the Cost Operation" May 26, 2020 5.0 We reduce the cost administrative and operating . We can do changes anytime and anywhere. Pros Easy to use and technical support and quick response Cons The Automatic Workers Compensation Certificates Need Improve on Additional Insurense information Alternatives considered [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Reason for choosing Hourly Price & technical support Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Price & technical support Review Source JB Jarad B. CEO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great product over others " May 10, 2020 5.0 Always helpful and always able to get and of them for any needs I have. Pros I like the ease of use and the chat ability and communication this company has to solve any problems we may have. Cons Sometimes the phone app is not accessible for everything I need. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Better product Review Source SB Susan B. Principal Architecture & Planning Used the software for: 6-12 months ### "Great Time admin tool!" May 10, 2019 5.0 We are able to keep accurate track of time spent of on different projects, or just office work. Pros The application is very easy to follow, and it is versatile enough to correct times and jobs in case you forget to clock in or out. Cons I believe the clock timers (when you clock in minutes and hours) can improve. Perhaps adding the options of number sensitiveness in periods of 5, 10, 15 minutes? Reason for choosing Hourly It fits best our needs, as we are a small company. Review Source ME May E. Office manager Retail Used the software for: 1-2 years ### "Great software great management " May 26, 2020 5.0 Amazing Pros It’s friendly to use . Very easy to access from a phone . Cons I’ll don’t see anything that needs to be improved . Just maybe once you sign in to get a packet that explained you how to do things without contacting to customer service Reason for choosing Hourly It’s awesome product Review Source ML Michael L. CEO Building Materials Used the software for: 1-2 years ### "Hourly App review " May 11, 2020 5.0 Great app, easy to use and outstanding company support. Pros The ease of launching and tracking employees is fantastic, additionally being able to keep track of hours spent on various projects have been extremely beneficial Cons Cannot think of any cons about this software. Review Source BF Brookes F. Accountant Accounting Used the software for: 2+ years ### "Advanced Payroll Technology Easy To Use!" June 5, 2020 5.0 Hourly Inc works with you to suit your specific business needs. This program has become a game changer for my business. Pros The software is self-explanatory and user-friendly! It took me no time at all to become an expert at running payroll with the well developed software and professional doting staff. The software can be altered in the best way suited for your company. Cons This is young software which is still malleable but this is not a negative trait at all. Review Source Similar Products Featured