# Page 3 | Hourly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Hourly the right Time Tracking solution for you? Explore 114 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181595/Hourly/reviews --- Hourly 4.8 (114) [View alternatives](https://www.capterra.com/p/181595/Hourly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of Hourly ## Showing most helpful reviews Showing 51-75 of 114 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Owner Retail Used the software for: 1-2 years ### "Huge Fan of this Easy to Use Time Tracking Software" May 26, 2020 5.0 I've had a fantastic experience using this software and my employees love it as they're now fully in charge of their hours wherever they have their phone. Pros Simple and easy for my employees, login through text messaging is great and on boarding new employees is painless. Cons Still no payroll available in my state so I have to use ADP but with the reporting tools Hourly makes it very straight forward for me to bridge the gap until it's available. Review Source YM Yolanda M. Director of Operations Real Estate Used the software for: 1-2 years ### "Ease of use, flexible, reliable and excellent service " May 11, 2020 5.0 Our experience has been wonderful. The time savings, accountability, and ability for our team members to manage their accounts independently is wonderful. Pros Hourly is very easy to use and offers great features. Our team uses the platform daily and adjustments are quick and easy. Being able to change work locations mid work shift for teams handling multiple tasks for budgeting management is very useful for our business. Additionally, the requirement we’ve set for our company to require approval to overtime is essential to keeping expenses controlled. Cons Something that would be beneficial from time to time would be a user manual with common step by step tutorials. However, customer service is very responsive and ALWAYS available to help navigate special situations. Review Source KJ Kristi J. Owner Construction Used the software for: 2+ years ### "Easy!!" May 26, 2020 5.0 Hourly gives us ease of mind. They take care of all the stuff we don’t want to think about. We count on hourly, and they have not disappointed. Pros This software is seamless and simple. My two favorite things!! If there is ever a need for customer service they answer direct. Never hold time. Cons Have not experienced anything i do not like. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Hated ADP. WAYYYYYY too expensive, complicated, poor customer service. Review Source SK Sharon K. Sharon Construction Used the software for: 1-2 years ### "Awesome platform to manage hourly employees " May 12, 2020 5.0 Hourly has allowed me to excel at payroll, instead of relying on spreadsheets! I saved time, money, and my sanity! Pros Rich functionality and incredible customer service Cons Direct deposit takes two days. Should be next day. But I think they are improving it. Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Hourly Seems to be much easier to use than any other alternative. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Functionality and customer service. Review Source MS Mariah S. Accounting Construction Used the software for: 2+ years ### "Great software! " May 26, 2020 5.0 The overall experience with Hourly has been great. We appreciate the easy access and the simplicity of the software as our employees do too. Pros Prior to being introduced to Hourly, our Company was using a system that required much more behind the scenes work to gather half the data we are able to view in an instant with Hourly. Such things would be, job costing, the total hours per job, employees on and off the clock, etc. Cons A feature that would be awesome to have on the software is to alert our employees when being awarded a pay increase with some type of congratulating notification. Review Source BM Bridgette M. Officer Manager Construction Used the software for: 1-2 years ### "The best customer service and support!" May 10, 2020 5.0 Pros Everyone at Hourly, regardless of their tittle will pick up that line and help you until you have a solution. They go above and beyond to provide the best customer service and support. It is pleasant speaking with all the staff as you can tell the genuinely care about their clients in the way they speak to you, listen to you and support you. I came onboard to my company already having Hourly established and they went above and beyond for me to teach me, educate me and support me on how to operate Hourly. I would highly recommend them to any company! Cons I have no complaints! They always find a solution to any issues I might have. Review Source EV Erin V. HR Construction Used the software for: 6-12 months ### "Excellent for Time-Tracking" May 11, 2020 5.0 Pros Before we starting using the Hourly app we did all of our timecards by hand and had to collect them every week. This is especially difficult with construction sites spread all over the peninsula. The Hourly staff came out and trained all of our employees on the use of the app and got us fully set-up. Now we use it with ease. Even if there isn't cell service at a job site, the app will update once the employee is connected to wifi or in cell range. Managers can easily view job costing data, employee lists and if our employees clocked in on time. I would definitely recommend this app to any one in the construction field! Cons Really the only change I would like to see is for the comments our staff leave on their timecards, to show on the PDF exported version of the timecards. Other than that I think it's fantastic! Review Source KF Ken F. President Construction Used the software for: 6-12 months ### "A perfect fit for my business" May 13, 2019 5.0 I am so appreciative of whoever put this product together. It saves me time (which equates to more money in my pocket), allows me to more accurately cost my jobs (which equates to more money in my pocket) and it is just so darned simple (which equates to less headache for me!) Pros It simplifies the entire payroll of process. Before Hourly I would have to chase down errant time cards, ensure they were filled out correctly, fill in a spreadsheet to track my job costing and then log into ADP and enter the hours and approve. This was an unpleasant, time consuming and mundane process. Now, the guys enter the time cards and job costing on their phones, I review each day (taking literally minutes) and run the payroll at the end of the week. IT COULD NOT BE EASIER. Cons Sometimes connectivity is an issue but Hourly has done a great job of addressing my concerns here. Review Source MV Marco V. Owner Construction Used the software for: 2+ years ### "If you like saving time and money Hourly is for you!" May 12, 2020 5.0 I use Hourly to track time, run payroll and insure my guys with workers comp. I've saved $10,000 or more on workers comp insurance already and love how easy it was to set up everything and get started. Customer service is fantastic! Pros I didn't start a business to spend all day on the back office. Hourly has freed up a ton of my time and lets me focus on working on my business instead of working in it. Cons Can't really think of any. The app is great and the team is very responsive. Review Source FM Felix M. CEO Construction Used the software for: 2+ years ### "Hourly Review" January 17, 2023 5.0 Everything is great with hourly. No complains. Pros The software is very easy to use. The thing I like the most is when I need help someone is always available to assist with any concerns I may have. Cons For now, there is nothing I can say that needs to be improved. Everything works perfectly. Review Source EQ Elena Q. President Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Payroll Service that Integrates WC Premium" January 31, 2023 5.0 Hourly is helping us manage our Workers Comp premiums Pros Integration was simple especially because the customer service is a dedicated, live person. Cons Slightly cumbersome but once I learned the steps it's simple enough Reason for choosing Hourly The alternative WC that was pay as you go payroll premiums was slightly lower rate but did not provide payroll service Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) First, because of our WC premiumsSecond, Quickbooks raised their monthly service fee prices Review Source KB Kevin B. Owner Construction Used the software for: 1-2 years ### "Increased our efficiency" May 11, 2019 5.0 Great app--great impact on our company Pros Hourly has greatly increased our organizational efficiency. We love the overview screen as well as being able to drill down into fine details. We also love that anyone in our office can find information such as shift, time, location, overtime and what jobs people are on without pulling physical files. Cons The software has gotten better over the past 18 months. The team is committed to a successful product. Review Source JA Justin A. Vice President Real Estate Used the software for: 1-2 years ### "Great customer service. Very intuitive and easy to use." May 10, 2020 5.0 It's been great. It's easy to use and their customer service is very responsive and helpful. We couldn't be happier. Pros We've had some turn over in our office admin role over the last year. As a result, we've had three separate people in charge of payroll, and Hourly has been wonderful. It's so easy to use, the transition to new employees has been a breeze. And their customer service is top-notch. Cons When we first joined, they were very early and were missing a few features we wanted, but they promised those features would come out soon and they did. That means a lot to us that they didn't oversell the product and followed through on commitments. Reason for choosing Hourly Ease of use and great customer service. Review Source RS Remo S. owner Construction Used the software for: 1-2 years ### "owner" March 17, 2023 5.0 Very pleased Pros Easy Customer Service Easy to get ahold of someone Cons Nothing They always respond to my question Review Source AW Alex W. Manager Sporting Goods Used the software for: Less than 6 months ### "Hourly Review" November 19, 2023 5.0 I'm very satisfied about the product. I was referred by a collague. Pros It is easy to use. Price is very reasonable. I get prompt response for questions. Cons I have not found any failures from hourly Review Source TS Tom S. Vice President Construction Used the software for: Less than 6 months ### "Hourly Payroll Review" January 18, 2023 5.0 New user who is very impressed with the overall package. Pros Ease of implementation, robust time tracking, very cost effective. Cons Reporting could be more robust. But, this is a minor issue. Reason for choosing Hourly Workers Compensation options were much better than those offered by competitors. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Cost, customer service, better integration with workers compensation solutions. Review Source AL Antonio L. Project manager Construction Used the software for: 1-2 years ### "Product review" May 10, 2020 5.0 Been a great experience. Lowered my payroll costs, made things easier to navigate. Not to mention the customer service was outstanding when problems would happen. Pros The customer service is amazing. The ease of the program is also outstanding. In the 2 years of using the service, they have done many improvement as well. A ever growing great program. Cons Honestly, at the start of the company there was a little "understandable" amount of glitches or bugs. At this point, I really don't much of a complaint Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Lowered cost by alot, and much better customer service. Review Source AH Adrian H. Owner Construction Used the software for: 1-2 years ### "Hourly review " May 26, 2020 5.0 I’m really happy and it has made my life so much easier. The seamless connection with workmen’s Comp insurance is the best. It simplifies everything Pros It’s very easy to use and the team is fast to respond and very helpful. Cons My Bookeeper has issues getting the reports, and I myself wish it was easier to print out the paystubs. Everything is there just need to look for it. Reason for choosing Hourly Friend reedermmm Review Source JB James B. President Construction Used the software for: 1-2 years ### "Convenience, Efficiency and powerful software" May 26, 2020 5.0 Hourly has great pricing, excellent service, and easy to use software. I was using ADP payroll before this and I can easily say it was 4x more expensive and much more complicated to run. Pros This software is super easy and intuitive when it comes to navigating. If you need help the support team replied almost instantly. You can run it from your phone! Cons Implementing the software and training the techs on using it took a little bit of time but now that we’re all on the same page, its easy! Reason for choosing Hourly Na Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Cost. GPS tracking and electronic time keeping. Review Source mB mutsumi B. Officer Construction Used the software for: 1-2 years ### "Best clock in app" June 4, 2020 4.0 Pros Our company has been using this app for almost 2 years and we all really like it. Easy to use, easy to administer. I can see where employee clocked in/out. Cons When employee change the phone, even though it's same number, we had problem logging in. Review Source Response from Hourly June 11, 2020 Hi Mutsumi, Thanks so much for the review, and for the feedback about the employee phone issue. We're looking into it! AP Adriana P. Controller Construction Used the software for: 1-2 years ### "No more manual timecards" May 18, 2019 5.0 We used to use timecards, which required us to add up time manually. With Hourly now I save so much time. The math is just done for you in the app! Pros I really like that I can have time tracking and payroll right on my phone. It is very convenient for me. I can do it from home and on the run. Cons I don’t have anything to add here. Sorry! Review Source JB Jarad B. CEO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great product over others " May 10, 2020 5.0 Always helpful and always able to get and of them for any needs I have. Pros I like the ease of use and the chat ability and communication this company has to solve any problems we may have. Cons Sometimes the phone app is not accessible for everything I need. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Better product Review Source BB Brian B. Owner Construction Used the software for: 6-12 months ### "Easy, inexpensive, responsive " January 7, 2023 5.0 Very happy pretty easy to use. And you guys offer a lot of support Pros I love the text filing, and that you guys carry my comp pay to go Cons Sometimes it's difficult navigating through the app to find the buttons I want Reason for choosing Hourly No Review Source ME May E. Office manager Retail Used the software for: 1-2 years ### "Great software great management " May 26, 2020 5.0 Amazing Pros It’s friendly to use . Very easy to access from a phone . Cons I’ll don’t see anything that needs to be improved . Just maybe once you sign in to get a packet that explained you how to do things without contacting to customer service Reason for choosing Hourly It’s awesome product Review Source ML Michael L. CEO Building Materials Used the software for: 1-2 years ### "Hourly App review " May 11, 2020 5.0 Great app, easy to use and outstanding company support. Pros The ease of launching and tracking employees is fantastic, additionally being able to keep track of hours spent on various projects have been extremely beneficial Cons Cannot think of any cons about this software. Review Source Similar Products Featured ## Related categories [Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Time and Expense](https://www.capterra.com/time-and-expense-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.