# NorthRow  Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about NorthRow  Software - reviews, pricing plans, popular comparisons to other AML products and more.

Source: https://www.capterra.com/p/181603/NorthRow-Single-API-access

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# 

 NorthRow Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

NorthRow

## What is NorthRow ?

NorthRow is an award-winning, highly secure KYC/B (Know Your Customer/Business), ID&V and Remote Verification cloud software that helps compliance teams with digital transformation from streamlining their processes to enhanced visibility at scale. With an extensive breadth of experience and leading software solutions, NorthRow helps businesses to successfully onboard new clients and employees, unlocking more time for you to focus on the single most important task - growing your business safely.

## What is NorthRow used for?

[Financial Fraud Detection](https://www.capterra.com/financial-fraud-detection-software/)[Compliance](https://www.capterra.com/compliance-software/)[AML](https://www.capterra.com/aml-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### NorthRow

4.5 (2)

VS.

[4.8 (26)](https://www.capterra.com/p/199701/Persona/reviews/)

Starting Price

Contact vendor

Starting Price

$250

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

4.8 (91)

Value For Money

5.0 (2)

Value For Money

4.8 (68)

Customer Service

4.5 (2)

Customer Service

4.6 (67)

## NorthRow alternatives

[4.7 (16)](https://www.capterra.com/p/160754/KYC-Portal/reviews/)

Starting price

$28000.00

Per User, Per Month

[4.8 (13)](https://www.capterra.com/p/201476/Ondato/reviews/)

Starting price

$259.00

Per User, Per Month

Highest Rated

[5.0 (3)](https://www.capterra.com/p/213867/AU10TIX/#reviews)

Starting price

$1.00

Per User, Per Month

[Plaid](https://www.capterra.com/p/174384/Plaid/)

[4.4 (91)](https://www.capterra.com/p/174384/Plaid/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/174384/Plaid/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Fraud Detection

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Identify and prevent suspicious activity

Payment Fraud Prevention

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Real-time Alerts

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Receive notification of issues as soon as they occur

Activity Monitoring

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and report on everything that happens within the system or network

API

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Compliance Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

NorthRow 34 features

Track and report on everything that happens within the system or network

System alerts about the need to escalate an issue or request

Anti-money laundering compliance helps businesses uncover suspicious financial activity

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Researching and validating a person's criminal, educational, job or financial records

Track visitors'/audience's responses across web pages and other optimized content

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Import, collect, and capture data from multiple sources

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Intended to be used by banks

Identify and prevent suspicious activity

Validating the identity of an individual or entity through verification of personal information or credentials

Observe and track the demand, usage, progress or quality of a system, product, or user

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

The process of conducting customer due diligence for any politically exposed person (PEP)

Receive notification of issues as soon as they occur

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

Notifying as a warning or reminder of a potential or imminent hazard

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Assess and score risks using risk matrices

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (2)

5.0

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KH

Kevin H.

Senior Vice President, Data Analytics

Financial Services

### "NorthRow is a Terrific Solution That We Recommend to Everyone"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2022

NorthRow has enabled us to undertake the kind of fraud and bad-actor risks, particularly in an automated fashion.

Pros

Everything - a superior product. We especially like the quantification, which enables our automated fraud-detection processes.

Cons

We haven't had any problems with NorthRow, and when we have questions, the customer service is terffic.

Reasons for choosing NorthRow

The main reason was NorthRow's quantified ratings, which was essential to our automated fraud-prevention system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 22, 2022

It's truly amazing to hear about your experience with our solution, Kevin! Transforming financial crime risk for our customers has always been the goal, and we're glad to help you achieve this. Thank you so much for taking the time out of your day to leave such an incredible review.

MR

Michael R.

Compliance Officer

Investment Management

### "Northrow is a capable and useful tool to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 14, 2022

Generally the experience is a good once but I have suggested process improvements above. Northrow is a very easy system to use but you do need to evolve and become more efficient to your client's needs and requirements.

Pros

It was easy to integrate into our business and to use from day one. The features are straightforward to use and the results are efficient to analyse.

Cons

When we add comments to each client search and then extract the pdf report the comments do not come out on the report. We have mentioned this process improvement before and were told that this would be incorporated but to this day there has been no improvement. What is the purpose of having the ability to write notes and comments which do no get reflected on the due diligence report? When also conducting an AML check against a company that has three beneficial owners. The report will show results against the three beneficial owners but it is not grouped up. So you are constantly looking up and down the report to see the results. It would be far more efficient to have the ability to group results under each respective individual to then analyse the results. Again as a firm we have suggested this process improvement but still no change. You also need to include all the years of birth from 1900. Currently it has 1900 and then jumps to 1922. The years 1901 to 1921 are missing. We recently had a client who was born in 1920 and we were unable to conduct an AML search on their name as we didn't have the ability to select 1920 as a year of birth. Your support team had to do a manual check from their side but this process took well over two weeks to resolve. This was not efficient with regards to meeting our SLA's and in terms of treating our clients fairly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 21, 2022

Thank you so much for your feedback, Michael. We really appreciate you taking the time to share your experience with us. It's great to hear about the integration process alongside meeting your requirements. As per the improvements, this is all valuable information and has been forwarded to the product team to address further, and we send our apologies in regards to the lack of efficiency. We recently launched our new end-to-end compliance solution, 'WorkStation'. While we understand your frustrations with the issues at hand, these areas have been addressed within the platform, and we will have a representative reach out to you shortly to talk about the matter.

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