--- title: "NorthRow Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NorthRow Software - reviews, pricing plans, popular comparisons to other Background Check products and more." source_url: "https://www.capterra.com/p/181603/NorthRow-Single-API-access/" page_type: "product" language: "en" --- # NorthRow Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) NorthRow ## What is NorthRow ? NorthRow is an award-winning, highly secure KYC/B (Know Your Customer/Business), ID&V and Remote Verification cloud software that helps compliance teams with digital transformation from streamlining their processes to enhanced visibility at scale. With an extensive breadth of experience and leading software solutions, NorthRow helps businesses to successfully onboard new clients and employees, unlocking more time for you to focus on the single most important task - growing your business safely. ## What is NorthRow used for? [Financial Fraud Detection](https://www.capterra.com/financial-fraud-detection-software/)[AML](https://www.capterra.com/aml-software/)[Compliance](https://www.capterra.com/compliance-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NorthRow ?[Manage this product listing](https://www.g2.com/products/northrow/claim_requests/new?auto=true) ## NorthRow Overview Updated September 2026 AI summary NorthRow supports organizations of all sizes with tools for anti-money laundering, compliance, and risk management, focusing on identity verification, fraud detection, and KYC processes. Deployable via cloud or web, it offers features like real-time analytics, configurable workflows, case management, and PEP screening, with options for API integration, audit trails, and ongoing monitoring to address evolving regulatory demands. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NorthRow 4.5 (2) VS. [4.8 (13)](https://www.capterra.com/p/201476/Ondato/reviews/) Starting Price Contact vendor Starting Price $259 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.9 (106) Value For Money 5.0 (2) Value For Money 4.7 (81) Customer Service 4.5 (2) Customer Service 4.8 (79) ## NorthRow alternatives [4.7 (16)](https://www.capterra.com/p/160754/KYC-Portal/reviews/) Starting price $28000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (3)](https://www.capterra.com/p/213867/AU10TIX/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Plaid](https://www.capterra.com/p/174384/Plaid/) [4.4 (106)](https://www.capterra.com/p/174384/Plaid/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174384/Plaid/) [Veriff](https://www.capterra.com/p/197760/Veriff/) [4.7 (3)](https://www.capterra.com/p/197760/Veriff/#reviews) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197760/Veriff/) ## FAQs about NorthRow Overview ### What company size and specific industries is NorthRow built for? NorthRow is designed for businesses in regulated industries, including financial services, payments, property, and hospitality. The vendor description does not specify a company size, but the product is aimed at organizations operating in sectors with compliance and regulatory requirements. Features and Usability ### What are the key features of NorthRow ? NorthRow includes AML compliance and onboarding, plus identity verification, background screening, and PEP screening for customer checks. It also offers case management, audit trail, document management, and configurable workflow, along with real-time monitoring, alerts and escalation, risk scoring, fraud detection, and reporting and analytics. Getting Started and Support ### What training and onboarding options does NorthRow offer? NorthRow provides in person training, live online sessions, and documentation. In person training supports direct instruction with a trainer, live online sessions allow remote guided setup and discussion, and documentation gives teams written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does NorthRow offer? NorthRow provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users several ways to find answers or contact support, with direct assistance available by phone and written resources available for self-service guidance. ## Features AI summary Based on 209 Background Check reviews Capterra data shows that buyers of AML software rank the following features as their top priorities: - **Identity Verification** (**71%** of reviewers rated this feature as critical) - **Data Verification** (**61%**) - **PEP Screening** (**66%**) NorthRow supports all three features that reviewers consider most important: **Identity Verification**, **Data Verification**, and **PEP Screening**. Together, these capabilities help businesses confirm customer identities, check the accuracy of key information, and screen for politically exposed persons, allowing teams to reduce compliance risk and make more informed onboarding and monitoring decisions. Identity Verification 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Validating the identity of an individual or entity through verification of personal information or credentials Data Verification 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of checking different types of data for accuracy to avoid errors or inconsistencies PEP Screening 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important The process of conducting customer due diligence for any politically exposed person (PEP) Fraud Detection 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Identify and prevent suspicious activity Compliance Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Payment Fraud Prevention 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. NorthRow 34 features ### All Features - Activity Monitoring: Track and report on everything that happens within the system or network - Alerts/Escalation: System alerts about the need to escalate an issue or request - AML Compliance: Anti-money laundering compliance helps businesses uncover suspicious financial activity - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - For Banking: Intended to be used by banks - Fraud Detection: Identify and prevent suspicious activity - Identity Verification: Validating the identity of an individual or entity through verification of personal information or credentials - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - PEP Screening: The process of conducting customer due diligence for any politically exposed person (PEP) - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Scoring: Assess and score risks using risk matrices - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial not available Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KH Kevin H. Senior Vice President, Data Analytics Financial Services ### "NorthRow is a Terrific Solution That We Recommend to Everyone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2022 NorthRow has enabled us to undertake the kind of fraud and bad-actor risks, particularly in an automated fashion. Pros Everything - a superior product. We especially like the quantification, which enables our automated fraud-detection processes. Cons We haven't had any problems with NorthRow, and when we have questions, the customer service is terffic. Reasons for choosing NorthRow The main reason was NorthRow's quantified ratings, which was essential to our automated fraud-prevention system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 22, 2022 It's truly amazing to hear about your experience with our solution, Kevin! Transforming financial crime risk for our customers has always been the goal, and we're glad to help you achieve this. Thank you so much for taking the time out of your day to leave such an incredible review. MR Michael R. Compliance Officer Investment Management ### "Northrow is a capable and useful tool to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 14, 2022 Generally the experience is a good once but I have suggested process improvements above. Northrow is a very easy system to use but you do need to evolve and become more efficient to your client's needs and requirements. Pros It was easy to integrate into our business and to use from day one. The features are straightforward to use and the results are efficient to analyse. Cons When we add comments to each client search and then extract the pdf report the comments do not come out on the report. We have mentioned this process improvement before and were told that this would be incorporated but to this day there has been no improvement. What is the purpose of having the ability to write notes and comments which do no get reflected on the due diligence report? When also conducting an AML check against a company that has three beneficial owners. The report will show results against the three beneficial owners but it is not grouped up. So you are constantly looking up and down the report to see the results. It would be far more efficient to have the ability to group results under each respective individual to then analyse the results. Again as a firm we have suggested this process improvement but still no change. You also need to include all the years of birth from 1900. Currently it has 1900 and then jumps to 1922. The years 1901 to 1921 are missing. We recently had a client who was born in 1920 and we were unable to conduct an AML search on their name as we didn't have the ability to select 1920 as a year of birth. Your support team had to do a manual check from their side but this process took well over two weeks to resolve. This was not efficient with regards to meeting our SLA's and in terms of treating our clients fairly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 21, 2022 Thank you so much for your feedback, Michael. We really appreciate you taking the time to share your experience with us. It's great to hear about the integration process alongside meeting your requirements. As per the improvements, this is all valuable information and has been forwarded to the product team to address further, and we send our apologies in regards to the lack of efficiency. We recently launched our new end-to-end compliance solution, 'WorkStation'. While we understand your frustrations with the issues at hand, these areas have been addressed within the platform, and we will have a representative reach out to you shortly to talk about the matter. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.