# Ordermentum Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ordermentum the right Payment Processing solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181618/Ordermentum/reviews --- Ordermentum 5 (8) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Ordermentum Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JC Jessie C. Owner Food Production Used the software for: 1-2 years ### "Ordermentum has transformed our business" March 19, 2021 5.0 Prior to using O.M.processing customer orders was extremely time consuming with many moving parts. Although we had a simple Shopify website in place for customers to order our products, this was yet another sign up process they weren't enthusiastic about participating in or staff would need to place orders and wouldn't have the password so many would bypass our website all together and phone/emailed orders in instead. Ordermentum on the other hand is built specifically for the foodservice industry so staff can place orders using their own log ins and are easily removed from the venues account if they move on. But this is just one of the endless features that has brought seamless automation to how we now process orders and handling customer accounts. We were hesitant to make the switch after going to the effort of putting a Shopify website in place there's just no comparison. Our only regret is that we didn't make the switch sooner. Pros \- Incredibly intuitive to use, we glide through the system with ease performing all necessary tasks needed to process our orders and maintain customer profiles. - Majority of customers and staff already use the O.M. and are happy to hear we on the system. - For those customers new to O.M. the onboarding process is completed in a few minutes, often with an order coming through from the customer right away as they've had no issues navigating the app. - We have gained many new customers through their 'Growth Engine'. - Great impact on cashflow as majority of users pay via credit card on check out. - Ability to assign certain customers to accounts and customise the days until their invoice is due. - Ability to have one set of pricing for one group of customers and another set of pricing for others. - Their customer service is 10/10 and like nothing I've experienced before, if I require assistance I will send their support line an email and receive a reply within an hour or so with my issue usually solved for me. - The new 'Sign Up Links' is a personal favourite, I can set default customer profiles and provide the new customer with a link that automatically connects us to their profile enabling them to order right away with the correct settings (delivery schedule, pricing etc) in place making our sales funnel extremely effective. - Integration with accounting software - Regular new exciting features, the team seem to constantly be working on adding more value. Cons None. The system is extremely well thought out and customised for the foodservice industry by people from the foodservice/manufacturing industry so they've been in that position acquiring customers, handling accounts, taking orders etc. Everything has been covered. From my thorough experience using the app I'm yet to find anything lacking. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) We needed a more customised approach for our wholesale operation. Shopify is an ecommerce platform, it's language, features and processes weren't relevant to our business. Ordermentum was built for our business and provided the solutions to the issues we were facing. Review Source MC Matthew C. Manager Food Production Used the software for: 1-2 years ### "Easy to use " March 18, 2021 5.0 Pros Ordermentum was easy to integrate with our accounting software and staff found it great to navigate. Cons Ordermentum gives us control over our sales, targets and ordering and keeps innovating with new features such as POD. Reason for choosing Ordermentum Price, features and integration. Switched from [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Primarily the integration with our accounting Software. Review Source TK Tez K. Managing Director Food Production Used the software for: 1-2 years ### "Ordermentum is a game changer" March 17, 2021 5.0 Greater control and visibility of the ordering process Pros \- Customers are able to amend or input their own orders, saving time for our people - Automatically runs standard orders for customers, saving time - Visibiltiy and customisation of product categories for individual customer needs - Order cut off for customers, gives us greater control over production cut off times Cons \- Occassional problems with orders automatically transferring across to our production software means we have to run a manual check Review Source SC Simone C. Director Food Production Used the software for: 2+ years ### "A must have for hospitality suppliers." March 15, 2021 5.0 We've worked with Ordermentum since their early days, so have seen their progression and upgrades over the years. There is always a steady flow of improvements coming though, and we're able to directly speak with them if any technical issues or questions crop up. Pros Ordermentum is successful for us for three key reasons. The first being, our customers want to use it. Ordermentum is a trusted brand in the hospitality industry and many of our customers prefer to manage their supplies with this software. The second being, ease of order and payment processing. Ordermentum integrates well with our inventory and invoicing software, but the best feature is our customers pay us before their order leaves the warehouse. As a result, we never have an outstanding invoice with any of our customers. The third being their 'Grown Engine' feature. Customers can use Ordermentum to find new suppliers. We receive 15-30 new customer enquiries a month. Cons The benefits way out the negatives. It would be nice to be able to customise the order reminders our customers receive from us. Review Source LK Leon K. General Manager Fine Art Used the software for: 2+ years ### "PMC x Ordermentum " March 17, 2021 5.0 It's great. \[SENSITIVE CONTENT HIDDEN\] is without a doubt the best support person i've ever worked with. He takes the time to understand the situation and the business you are in and then is able to suggest the best path way forward. Without his help and guidance i don't think we'd be able to use OM to it's full potential. Pros This platform completely changed the way we do things around here. Before we started using it we were doing everything by hand, which meant human error and mistakes. Once we got on board with this the impact to efficiency was huge and the impact to morale was immeasurable. Cons Nothing. I love everything about it. Would be awesome if they would hurry up and launch in America tho ;) Reason for choosing Ordermentum I chose to explore OM because Andrew had real world experience in my industry. He wasn't just a tech guy talking a big game. He totally understood what we were looking to achieve and what our nuances were. Review Source TM Tina M. Marketing manager Hospitality Used the software for: 1-2 years ### "Great product, make my job much easier! " March 16, 2021 5.0 Great! Pros Very customer friendly, easily accessible acros devices making it flexible and convenient Cons Only additional thing I would like to see is increased reports and being able to run reports by date range, also improve the integration with myob Review Source GC Gianpaulo C. Director Food & Beverages Used the software for: Less than 6 months ### "I am amazed by this product" January 18, 2023 5.0 Pros Even during the sales call when I tried to give them a curb ball question, they had the answer. This system is designed to be amazing! I'm so happy I finally took the plunge and got it! Cons The integration with my version of MYOB isn't there - but it wasn't a deal breaker Reason for choosing Ordermentum The customer service and the technical support - they were incredible! Review Source RC Ren C. Sole Trader Marketing and Advertising Used the software for: Less than 6 months ### "Best Ordering Software in the Market" January 27, 2021 5.0 Pros User-friendly, easy to get started and great customer service. The idea behind the product is genius, and it makes save a ton of time and minimise mistakes that otherwise would happen if you are not using a system like Ordermentum Cons I cannot think of any at the moment, unfortunately Review Source Similar Products Featured ## Related categories [Order Management](https://www.capterra.com/order-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.