# Canary Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Canary Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/181620/Canary/alternatives --- # Canary Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Canary ## What is Canary? Trusted by more than 20k hoteliers worldwide, Canary's award-winning Guest Management System helps hoteliers at all types of properties — from luxury to limited-service — improve staff efficiency, drive more upsell revenue, increase guest satisfaction and more. Canary's platform provides hoteliers with a variety of must-have solutions, such as Contactless Check-In/Checkout, Digital Upsells, Guest Messaging, Digital Authorizations & Contracts, and Digital Tipping. No app downloads required. ## What is Canary used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Canary?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://canarytechnologies.com&name=Canary) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Canary 4.9 (18) VS. [4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (18) Ease Of Use 4.0 (11) Value For Money 4.8 (17) Value For Money 4.1 (11) Customer Service 4.9 (17) Customer Service 3.9 (11) ## Canary alternatives [4.5 (1,132)](https://www.capterra.com/p/148516/Marketing-360/reviews/) Starting price Contact vendor for pricing [4.7 (71)](https://www.capterra.com/p/143470/PDCflow/reviews/) Starting price $9.00 Per User, Per Month [4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Highest Rated [4.7 (678)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting price $36.00 Per User, Per Month ## Pricing Value for money 4.8 (17) Basic $99.00 Flat Rate,Per Month Value for money 4.8 (17) 4.8 Based on 17 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (17) 4.9 Based on 17 reviews ## User reviews Overall rating 4.9 Based on 18 reviews Filter by rating 5(17) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AV Andrea V. Guest Service Manager Leisure, Travel & Tourism ### "Saving grace!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2024 This is by far the easiest and best program I have ever used. Pros Canary is the easiest way to communicate with guests. We can focus on our guests independent needs and requests prior to arrival. Cons I am not a fan of the fact that when they submit their Canary it is not in alphabetical order. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CT Chaahat T. Sr Conference and Events Executive Hospital & Health Care ### "Feedback for canary" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 10, 2024 Now my guests feel much secured and peaceful with sharing the card details which was difficult in the past Pros Canary is user friendly and saves the guests from the cyber threats which is one of the important reasons most of the companies have switched to canary. Cons Adds one extra step for cc authentication which is actually good in terms of security.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Loralei c. Reservations Agent Hospitality ### "Making contactless check-in secure and easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 9, 2024 Pros It makes contactless check-in fast and secure for the guest. This really helps with late night arrivals. Cons I do not have any complaints about the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Carlos R. Front Desk Hospitality ### "Very effective and easy to use " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 9, 2024 Pros Canary offers the ability to send messages to guest directly and allows guest to request certain services right off their phone. It is very easy to use and there are rarely any issues using this software Cons The least liked feature about Canary is the photo capture of guest ID which sometimes are submitted blurry which does not allow for employees to write down personal information properly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Catherine C. Director of Sales Hospitality ### "Frees Up My Time and Helps My Clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2024 Pros Canary has made my work life so much less stressful by taking away the worry of having guest credit card information in my possession. I've been doing this for over 20 years and have never felt more comfortable with a payment process system. Thank you! Cons It changed a little a few months ago. I was a little thrown off by that. I now see that the changes made it even easier to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ME Mollie E. BD Hospitality ### "Safe CC Authorizations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 9, 2024 Pros Fraud Prevention: Verifies card authenticity, reducing the risk of fraudulent transactions. Customer Confidence: Instills trust by showcasing a commitment to security. Cons No Complaints at this time - maybe have properties a required choice every time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Katie L. Sales Manager Hospitality ### "5 star review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2024 Pros It's super easy - user friendly and efficient! Cons Nothing! Truly a seamless, contactless solution for daily needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tosha B. General Manager Hospitality ### "Canary User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2024 Overall I am satisfied. Great system to have. Pros Security fraudulent checks. Helps with scammers. Cons Submits if guest doesn't enter an from date Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Better security check for scammers/ fraudulent Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RA Riley A. Sales Coordinator Hospitality ### "Makes Life Easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2024 Pros The thing I like most about the Canary services is how user friendly the website is. Cons Nothing comes to mind, my Resort has been using Canary for quite some time now and we never experience any issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Boris M. Sales Manager Hospitality ### "Canary Effectiveness" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 9, 2024 Excellence and reliability. Efficient and secure. Pros Simplicity and friendly connectivity with users Cons There is really nothing to dislike about Canary Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/181620/Canary/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)