--- title: "Profitroom Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Profitroom Software - reviews, pricing plans, popular comparisons to other Channel Management products and more." source_url: "https://www.capterra.com/p/181628/Profitroom-Booking-Engine/" page_type: "product" language: "en" --- # Profitroom Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Profitroom ## What is Profitroom? The award-winning Profitroom platform is more than just the highest converting booking engine on the market - it's a powerful marketing automation tool, advanced channel manager and website builder all in one. It’s easy to use across multiple properties and your team will love the intuitive interface, no matter their experience level. ## What is Profitroom used for? [Reservations](https://www.capterra.com/reservations-software/)[Channel Management](https://www.capterra.com/channel-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price PLN1 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Profitroom?[Manage this product listing](https://www.g2.com/products/profitroom-suite/claim_requests/new?auto=true) ## Profitroom Overview Updated September 2026 AI summary Profitroom offers midsize and small businesses a cloud-based reservations solution that enables online booking, payment processing, and customer relationship management. Core features include booking notes, group reservations, and customer support, with additional options for activities booking, promotions management, and room booking. Its web-based deployment provides accessible tools for managing and optimizing reservation processes. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Profitroom 5.0 (8) VS. [4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price PLN1 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (8) Ease Of Use 4.8 (5,821) Value For Money 4.9 (8) Value For Money 4.7 (3,595) Customer Service 5.0 (8) Customer Service 4.8 (3,324) ## Profitroom alternatives [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/181628/Profitroom-Booking-Engine/alternatives/) ## FAQs about Profitroom Overview ### What company size and specific industries is Profitroom built for? Profitroom is designed for hotels and resorts, serving businesses in the hospitality industry. It is built for property operators that need a booking platform tailored to accommodation providers, rather than for general-purpose use across unrelated sectors. Features and Usability ### What are the key features of Profitroom? Profitroom offers online booking and room booking for individual stays, plus group reservations and activities booking for broader guest arrangements. Core guest management features include CRM, booking notes, customer support, payment processing, and promotions management to handle reservations, guest records, and booking-related offers. Getting Started and Support ### What training and onboarding options does Profitroom offer? Profitroom provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup with a trainer, webinars provide group instruction on features and workflows, and documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Profitroom offer? Profitroom provides 24/7 live rep support and chat. Users can reach support through these channels at any time, with no reviewer feedback available here to describe response speed or helpfulness. ## Features AI summary Based on 5,388 Channel Management reviews Capterra reviewers highlight these as the features buyers value most when comparing reservations software: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) Profitroom supports **Online Booking**, which gives businesses a direct way to accept reservations through digital channels. However, it does not include **Booking Management** or **Calendar Management**. Instead, it offers other features that reviewers also consider important, including **Payment Processing** (**51%**) and **Customer Support** (**46%**). These features help businesses handle transactions more efficiently and respond to guest needs, allowing teams to manage bookings with less friction and deliver a better reservation experience. Online Booking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Customer Support 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality CRM 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Activities Booking Allows businesses to offer customers reservations for a variety of activities. Booking Notes Keep notes on the specifics of a reservation including customer information and special requests Profitroom 9 features ### All Features - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Support: Provide online support for your customers through live chat or help desk functionality - Group Reservations: The ability to reserve times in groups. - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held --- Get Advice We can help you find the software with the features you need. Features 4.8 (8) 4.8 Based on 8 reviews ## Pricing Value for money 4.9 (8) Basic PLN1.00 Per User,Per Month Value for money 4.9 (8) 4.9 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (8) 5.0 Based on 8 reviews ## User reviews Overall rating 5.0 Based on 8 reviews Filter by rating 5(8) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AC Anna C. Revenue Manager Hospitality ### "Profitroom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2021 Pros \- easy to use - easy to integrate - support Cons raports and statistics are not enough for me Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Chloe W. Reservations Manager Hospitality ### "Our experience from switching over to Profit Room" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2019 Overall, our experience with Profit Room has been extremely beneficial and positive. Our booking statistics have increased massively and all we have received is good feedback. Our main problem with our previous engine was that our booking process was confusing & looked fairly old fashioned. Profit room is modern, slick & easy to use and is perfect for our hotel. Pros The slickness & ease of the booking process. Our previous website / booking engine was our main reason we were losing guests to OTA's, however since switching over to Profit Room, our website bookings have massively increased and have been higher than ever before on both leisure & corporate stays. Cons I don't like that you are unable to mix rate codes; for example, add on a few B&B nights to a Christmas Package. I also don't like that there isn't an option to ask if the guest would like to book a table, and if so, what time. I think this would improve the software and gives hotels an opportunity to upsell. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LF Louise F. Marketing Executive Hospitality ### "Profitrooms " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2019 Pros Very easy to Navigate. Good connection to Channel Manager provided by Profitroom. Easy to set up rate plans and special offers. Fantastic support team who are always there to answer an queries in a timely manner. Cons Nothing at all, everything is very simple to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Krzysztof W. Sales Manager Hospitality ### "Very good software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2019 Finaly we found the right software for us. Pros Very easy to use. Nice layout - very professional support. Cons Nothing at all - we are very satisfied - everything works fine. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Maciek S. CEO Hospitality ### "CRM for hotels" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 23, 2019 The booking engine gives you a high conversion chance Pros Simple, useful and effective. Quick response to applications. Cons I would like even more automation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kamil M. General Manager Hospitality ### "Great solution for your guests" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2019 Pros 1) so easy to create rate plans and special offers 2) BE suggests availible dates while searching for sold-out term 3) useful stats and reports accesible Cons You have to confirm changes while working with availibility and prices, I don't think it should be required Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP MACIEJ P. GENERAL MANAGER Hospitality ### "Good cooperation and products." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2019 Pros Smoothly working. Good connection to Channel Manager provided by Profitroom. Working with them since 6 years, and never met any problems or errors. Connected to CRM is even better, gathering data, auto reservation emails, follow ups, post arrival letters, newsletters etc. Worked previously with Hilton BE, and can strongly agree that Profitroom is also that good or even better when u connect it to their CRM! Cons I like all of it. We can always discuss about the commission % , but it is the main and individual subject for every hotel :-) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Lisa B. Business Development Manager Hospitality ### "Profitroom " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2019 Pros It's capabilities for increasing conversion, pulling competitor rates and sending follow up emails to drive sales. Cons Nothing, I've worked with many different booking engines and Profitroom is the best on the market. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/181628/Profitroom-Booking-Engine/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.