# Profitroom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Profitroom the right Reservations solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181628/Profitroom-Booking-Engine/reviews --- Profitroom 5 (8) [View alternatives](https://www.capterra.com/p/181628/Profitroom-Booking-Engine/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Profitroom Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KM Kamil M. General Manager Hospitality Used the software for: 1-2 years ### "Great solution for your guests" May 20, 2019 5.0 Pros 1) so easy to create rate plans and special offers 2) BE suggests availible dates while searching for sold-out term 3) useful stats and reports accesible Cons You have to confirm changes while working with availibility and prices, I don't think it should be required Review Source CW Chloe W. Reservations Manager Hospitality Used the software for: 1-2 years ### "Our experience from switching over to Profit Room" October 10, 2019 5.0 Overall, our experience with Profit Room has been extremely beneficial and positive. Our booking statistics have increased massively and all we have received is good feedback. Our main problem with our previous engine was that our booking process was confusing & looked fairly old fashioned. Profit room is modern, slick & easy to use and is perfect for our hotel. Pros The slickness & ease of the booking process. Our previous website / booking engine was our main reason we were losing guests to OTA's, however since switching over to Profit Room, our website bookings have massively increased and have been higher than ever before on both leisure & corporate stays. Cons I don't like that you are unable to mix rate codes; for example, add on a few B&B nights to a Christmas Package. I also don't like that there isn't an option to ask if the guest would like to book a table, and if so, what time. I think this would improve the software and gives hotels an opportunity to upsell. Review Source MS Maciek S. CEO Hospitality Used the software for: Less than 6 months ### "CRM for hotels" May 23, 2019 5.0 The booking engine gives you a high conversion chance Pros Simple, useful and effective. Quick response to applications. Cons I would like even more automation. Review Source MP MACIEJ P. GENERAL MANAGER Hospitality Used the software for: 2+ years ### "Good cooperation and products." May 20, 2019 5.0 Pros Smoothly working. Good connection to Channel Manager provided by Profitroom. Working with them since 6 years, and never met any problems or errors. Connected to CRM is even better, gathering data, auto reservation emails, follow ups, post arrival letters, newsletters etc. Worked previously with Hilton BE, and can strongly agree that Profitroom is also that good or even better when u connect it to their CRM! Cons I like all of it. We can always discuss about the commission % , but it is the main and individual subject for every hotel :-) Review Source AC Anna C. Revenue Manager Hospitality Used the software for: 1-2 years ### "Profitroom" July 29, 2021 5.0 Pros \- easy to use - easy to integrate - support Cons raports and statistics are not enough for me Review Source LF Louise F. Marketing Executive Hospitality Used the software for: 1-2 years ### "Profitrooms " October 9, 2019 5.0 Pros Very easy to Navigate. Good connection to Channel Manager provided by Profitroom. Easy to set up rate plans and special offers. Fantastic support team who are always there to answer an queries in a timely manner. Cons Nothing at all, everything is very simple to use. Review Source KW Krzysztof W. Sales Manager Hospitality Used the software for: 1-2 years ### "Very good software " May 27, 2019 5.0 Finaly we found the right software for us. Pros Very easy to use. Nice layout - very professional support. Cons Nothing at all - we are very satisfied - everything works fine. Review Source LB Lisa B. Business Development Manager Hospitality Used the software for: 1-2 years ### "Profitroom " January 9, 2019 5.0 Pros It's capabilities for increasing conversion, pulling competitor rates and sending follow up emails to drive sales. Cons Nothing, I've worked with many different booking engines and Profitroom is the best on the market. Review Source Similar Products Featured ## Related categories [Reservations](https://www.capterra.com/reservations-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.