--- title: "Qemotion Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Qemotion Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more." source_url: "https://www.capterra.com/p/181653/Qemotion/" page_type: "product" language: "en" --- # Qemotion Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Qemotion ## What is Qemotion? Prioritize the irritants in your customer journey, increase your NPS and save time on processing your verbatim thanks to our Artificial Intelligence platform. Q°emotion is a semantic and emotional solution for analyzing the opinions of your customers and employees from surveys, online reviews, etc. Our semantic and emotional analysis tool allows you to identify in one click the most commented and critical steps of your customer journey. ## What is Qemotion used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Qualitative Data Analysis](https://www.capterra.com/qualitative-data-analysis-software/)[Text Mining](https://www.capterra.com/text-mining-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €500 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Qemotion?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.qemotion.com&name=Qemotion) ## Qemotion Overview Updated August 2026 AI summary Qemotion equips small businesses with cloud-based tools for customer experience analysis, combining sentiment analysis, text and trend analysis, data visualization, and multi-channel data collection. Its dashboard and customizable reporting support tracking and interpreting qualitative feedback, while features like customer segmentation and predictive analytics help teams understand and anticipate customer needs across languages and channels. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Qemotion 0.0 VS. [4.7 (266)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting Price €500 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (542) Value For Money 0.0 (0) Value For Money 4.6 (377) Customer Service 0.0 (0) Customer Service 4.7 (301) ## Qemotion alternatives [4.7 (705)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Hotjar](https://www.capterra.com/p/163516/Hotjar/) [4.6 (545)](https://www.capterra.com/p/163516/Hotjar/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163516/Hotjar/) Highest Rated [Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/) [4.8 (57)](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/236349/Microsoft-Clarity/) [Chattermill](https://www.capterra.com/p/153694/Customer-Experience-Analytics-Platform/) [4.5 (25)](https://www.capterra.com/p/153694/Customer-Experience-Analytics-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153694/Customer-Experience-Analytics-Platform/) ## FAQs about Qemotion Overview ### What company size and specific industries is Qemotion built for? Qemotion is designed for businesses of any size that need to analyze customer reviews and use those insights to improve customer experience, strengthen relationships, and increase audience engagement. It is suitable for companies in any industry that rely on customer feedback to understand sentiment and respond to customer needs. Features and Usability ### What are the key features of Qemotion? Qemotion offers data classification and ratings/reviews, along with sentiment analysis, text analysis, and topic classification for analyzing customer feedback. It also includes survey/poll management, customer segmentation, customizable reports, dashboards, trend analysis, and reporting and analytics for tracking results across channels and languages. Getting Started and Support ### What training and onboarding options does Qemotion offer? Qemotion provides webinars and documentation to help teams get started. Webinars offer live or scheduled guidance on product features and setup, while documentation gives written reference material for self-paced learning and later consultation. Getting Started and Support ### What customer support options does Qemotion offer? Qemotion provides FAQ/Forum, Phone Support, and Chat. Support information is presented through these channels for users seeking help, guidance, or quick answers. No reviewer feedback about support experience is available here, so the listed options can be described without adding claims about response speed or helpfulness. ## Features AI summary Based on 3,742 Customer Experience reviews Capterra data shows that buyers of customer experience software rank the following features as their top priorities: - **Feedback Management** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**46%**) - **Reporting/Analytics** (**43%**) Qemotion includes **Reporting/Analytics** but does not offer **Feedback Management** or **Surveys & Feedback**. Its reporting and analytics capabilities help businesses track customer experience trends, monitor performance over time, and turn data into clearer decisions, providing teams with the visibility needed to improve service quality and respond more effectively to customer needs. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Customer Segmentation Process of dividing customers into groups based on common characteristics Customizable Reports Alter the layout and content of reports Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Classification Grouping log entries based on similar attributes. Qemotion 30 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Process of dividing customers into groups based on common characteristics Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Grouping log entries based on similar attributes. Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Graphical representation of data Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Identify different languages Enable businesses to implement machine learning algorithms on business data such as sales and revenue Collect information from multiple sources Manage and support multiple languages Calculate NPS of customers Measure employee engagement and loyalty towards a business using the Net Promoter Score Categorize words in a text with a particular part of speech, depending on the definition of the word and its context. A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Ratings/Reviews Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed and identify if they are positive, negative or neutral Train your system to interpret and transcribe voice messages Apply statistical/mathematical models to sets of data Create and administer polls and surveys Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Identify recurrent themes or topics Review data from past periods to reveal recurring tendencies and predict future performance Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic €500.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.