--- title: "Qemotion Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Qemotion Software - reviews, pricing plans, popular comparisons to other NPS products and more." source_url: "https://www.capterra.com/p/181653/Qemotion/" page_type: "product" language: "en" --- # Qemotion Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Qemotion ## What is Qemotion? Prioritize the irritants in your customer journey, increase your NPS and save time on processing your verbatim thanks to our Artificial Intelligence platform. Q°emotion is a semantic and emotional solution for analyzing the opinions of your customers and employees from surveys, online reviews, etc. Our semantic and emotional analysis tool allows you to identify in one click the most commented and critical steps of your customer journey. ## What is Qemotion used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Qualitative Data Analysis](https://www.capterra.com/qualitative-data-analysis-software/)[Text Mining](https://www.capterra.com/text-mining-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €500 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Qemotion?[Manage this product listing](https://www.g2.com/products/qemotion/claim_requests/new?auto=true) ## Qemotion Overview Updated September 2026 AI summary Qemotion offers small businesses cloud-based tools for analyzing customer experience through sentiment analysis, text mining, and qualitative data analysis. The platform enables multi-channel data collection and visualization, supports survey management, and provides customizable reporting. Additional features such as predictive analytics, customer segmentation, multi-language support, and an API set it apart for organizations seeking deeper customer insights. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Qemotion 0.0 VS. [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting Price €500 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (542) Value For Money 0.0 (0) Value For Money 4.6 (377) Customer Service 0.0 (0) Customer Service 4.7 (301) ## Qemotion alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Hotjar](https://www.capterra.com/p/163516/Hotjar/) [4.6 (545)](https://www.capterra.com/p/163516/Hotjar/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163516/Hotjar/) Highest Rated [Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/) [4.8 (57)](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/236349/Microsoft-Clarity/) [Chattermill](https://www.capterra.com/p/153694/Customer-Experience-Analytics-Platform/) [4.5 (25)](https://www.capterra.com/p/153694/Customer-Experience-Analytics-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153694/Customer-Experience-Analytics-Platform/) ## FAQs about Qemotion Overview ### What company size and specific industries is Qemotion built for? Qemotion is designed for any business size that needs to analyze customer reviews and improve customer experience and relationships. It fits organizations across industries that want to better understand feedback and increase audience engagement, including companies with active customer review channels and a need to track sentiment. Features and Usability ### What are the key features of Qemotion? Qemotion offers data classification, sentiment analysis, text analysis, and topic classification for interpreting customer feedback. It also includes multi-channel data collection, survey and poll management, customizable reports, dashboards, trend analysis, and predictive analytics. Additional features include semantic search, language detection, speech recognition, and data import/export. Getting Started and Support ### What training and onboarding options does Qemotion offer? Qemotion provides webinars and documentation to help teams get started. Webinars support live or scheduled guided instruction, while documentation offers written reference material for self-paced review, setup steps, and feature lookup as needed. Getting Started and Support ### What customer support options does Qemotion offer? Qemotion provides FAQ/Forum, Phone Support, and Chat. Support help is available through these channels for users seeking answers or direct assistance. No reviewer feedback on support experience is available, so response speed, helpfulness, and common frustrations cannot be assessed from user comments. ## Features AI summary Based on 3,764 NPS reviews Capterra data shows that buyers of Customer Experience software rank the following features as their top priorities: - **Feedback Management** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**46%**) - **Reporting/Analytics** (**43%**) Qemotion includes **Reporting/Analytics**. However, it does not include **Feedback Management** or **Surveys & Feedback**. Its reporting and analytics capabilities help businesses track customer experience trends, monitor performance over time, and make more informed decisions based on measurable insights, providing teams with clearer visibility into what is working and where improvements are needed. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Customer Segmentation Process of dividing customers into groups based on common characteristics Customizable Reports Alter the layout and content of reports Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Classification Grouping log entries based on similar attributes. Qemotion 30 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Classification: Grouping log entries based on similar attributes. - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Language Detection: Identify different languages - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Language: Manage and support multiple languages - NPS of Customers: Calculate NPS of customers - NPS of Employees: Measure employee engagement and loyalty towards a business using the Net Promoter Score - Part of Speech Tagging: Categorize words in a text with a particular part of speech, depending on the definition of the word and its context. - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Ratings/Reviews: Ratings/Reviews - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Speech Recognition: Train your system to interpret and transcribe voice messages - Statistical Analysis: Apply statistical/mathematical models to sets of data - Survey/Poll Management: Create and administer polls and surveys - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Topic Classification: Identify recurrent themes or topics - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic €500.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.