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BeatRoute

Reviews of BeatRoute

4.0 (24)
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Pros

  • They have super customer assistance and technical team and very responsive to issues and concerns. The app itself has great features that offer multiple value propositions to the company.

  • It is the ease of use that I liked the most about the app. Since this was used in pilot testing, it was very easy to teach sales agents to use the app.

  • Overall experience has been wonderful, and looking forward for developing more functionality. Would want to try more features which will be helpful from sales point of view.

  • As admin, I’m very happy with rep as he always helps me out if we need further customization.

Cons

  • When sale person use id and passwords then show error invalid username & password. Some time facing problem problem at the time of sync.

  • At times I get complaint from the field users that the APP is not responding, which is not being stabilised and we receive fewer complaints.

  • Service level is very poor in Beatroute, Helpdesk is not ready to give support properly and escalates to company admin itself considering the charges per month per user.

  • We found misusage of Tour Visit field by foot soldiers however it cannot be blocked only for them. It can be blocked for all users only.

Showing Most Helpful

Showing 24 of 24 reviews

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Verified Reviewer
CEO
Information Technology and Services, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 21, 2019

"Top FMCG and Consumer Durable Application!"

Pros: The application work seamless specially when you are on the field and signal is not strong enough!

Cons: We have been using the application for more than a year and thankfully we haven't face any problems yet.

Michael L.
Sales Operations
Oil & Energy, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
September 17, 2019

"BeatRoute Review"

Overall: Customer support is great. Great functionality of features.

Pros: Ease of use and functions. For those with minor literacy in apps, it is very easy to teach.

Cons: Fit for FMGC. Requires customizations if used for other industries

Alternatives Considered: SAP S/4HANA Cloud
Reasons for Choosing BeatRoute : This is more simple for its purpose and cheaper
Vinayak D.
Manager - IT
Automotive, 51-200 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
2.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
May 27, 2019

"Beatroute experience"

Overall: Service level is very poor in Beatroute, Helpdesk is not ready to give support properly and escalates to company admin itself considering the charges per month per user

Pros: It works on network region also & sync option is available

Cons: Entry level is hard - not user friendly

Ololade S.
IT SFA Manager
Consumer Goods, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 31, 2023

"BeatRoute - Ease of Use & Configuration"

Overall: BeatRoute has helped to bring discipline to the sales team, as well as increase efficiency and productivity. There's a lot of performance data that has also been generated from BeatRoute to help with decision making.

Pros: The UI/UX design makes the app easy and enjoyable to use, which makes training the sales team on usage a straight forward process. There is also a lot of flexibility with respect to configuration of existing features in the admin portal and it is also easy to navigate and understand. BeatRoute always brings about new features that help to better track the performance of the sales team, for both the end users as well as the implementation team

Cons: When new features are introduced, they at times affect existing features and they stop working as expected for a few days. I would prefer if all features are tested properly before they are migrated to the live instance to ensure smooth running.

Prem K.
Administration Of IT
Food Production, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 29, 2019

"Quality software in portal"

Overall: As long as i use this software, when we get bugs , they support team always help us . example : when generate order not word, we contact them n they help me to generate order,

Pros: 1 . Easy to use 2. Easy to edit n update retailer 3 . In new update, we more easy to update distributor

Cons: 1 . This software need update in few menu, like edit role, when we calculate order we no need much time (sometime generate order not work)

Siddharth` S.
Head RTM
Automotive, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 28, 2019

"Evolving Sales Force Automation & Analytics tool- all in one"

Overall: Front line- Sales force visits effectivity & efficiency Analytics on the go to front line sales people

Pros: Ease of use Evolving- adding features, analytics, AI, Machine learning Easy interfaces with various other organizational systems

Cons: Some features take pretty long to come/ develop Not easily customizable

Verified Reviewer
President
Food & Beverages, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 18, 2019

"Trust of Users"

Overall: The main Objective of engagement was to measure the width of distribution, visibility, and availability. We are able to measure this and plug the gaps.

Pros: Users are able to see their activities every day which led the building of confidence in the team against the software used earlier.

Cons: Standard product hence the customization is either not possible or it will attract more cost. Some of the fields cannot be partially blocked. We found misusage of Tour Visit field by foot soldiers however it cannot be blocked only for them. It can be blocked for all users only.

Mehjabin S.
MIS-SFA
Food & Beverages, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 28, 2019

"BeatRoute Review"

Overall: Overall experience has been wonderful, and looking forward for developing more functionality. Would want to try more features which will be helpful from sales point of view.

Pros: The Software has covered almost all the features required from the Business Perceptive. Analysis becomes easier with all the reports the software generates. The support team is very helpful.

Cons: At times I get complaint from the field users that the APP is not responding, which is not being stabilised and we receive fewer complaints.

vivek V. avatar
vivek V.
Vice President - IT
Wholesale, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 28, 2019

"Easy to Use, User friendly UI ! "

Overall: BeatRoute helps manage field force optimally and has clearly resulted in enhanced productivity. Data capturing screens can be devised to gather crisp data and thus its analysis can be done faster.

Pros: BeatRoute can be easily configured basis "Company Specific processes" and has been made keeping in mind end users as well as data analytics.

Cons: IOS app is missing and certain processes are FMCG centric which means taking a workaround instead of the desired processes

Tushar L.
IT Officer
Business Supplies and Equipment, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 17, 2019

"Paper To Mobile App"

Overall: We are from Ultima Search, All the Transactions like orders, stocks, payment etc, is done manually like on paper, We want to change this paper work to well developed software / system, so we can get reports for descion making and other activities. for us beatroute application is 3 months old baby, but within 3 months huge data is generated and this data is now helpfull for multiple activities.

Pros: All of the functionality and features of Beatroute application is very nicely design and exactly fulfill the client requirement. Most like is - Scorecard and Location of retailers and Category of retailers. Category of retailers is most helpful to take decision..in short decision making tool.

Cons: Difficult to review for this :-) . as i am admin user , data setup for new distributor's and its routes is my least like.

Ruchi N.
Sales Co ordinator
Information Technology and Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 28, 2019

"Review on BR services"

Pros: 1. Observe our team better. 2. Help in making reports . 3. clear judgement. 4. Accurate information of locations. 5. Excellent Quality and user interface 6. User friendly. 7. Useful app for all marketing people.

Cons: 1. When sale person use id and passwords then show error invalid username & password. 2. Some time facing problem problem at the time of sync . 3. Taking time error in enter new dealers. 4. Network issue.

rajendra K.
Sales Coordinator
Food & Beverages, 5,001-10,000 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
5.0
Customer Service
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 17, 2019

"Reports and mapping"

Overall: overall my experience is great with beatroute App but you need make it easy like other app or software (Field assist, Bizom ... Etc)

Pros: Data uploading system i like most ,other wise other parameters are lazy and not user friendly

Cons: only data uploading system i like other wise all looks complicated

Sirad H.
Business Analyst
Food & Beverages, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
2.0
Customer Service
3.0
Features
3.0
Value for Money
2.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 8, 2022

"Limitation of Function"

Pros: user interface and detail when using th Web functiona nd SFA function

Cons: hard to understand and used. to many limitation to set any menu

Michael Eric L. avatar
Michael Eric L.
Account Manager
Oil & Energy, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
September 17, 2019

"BeatRoute Review for User Acceptance Training"

Overall: They have super customer assistance and technical team and very responsive to issues and concerns. The app itself has great features that offer multiple value propositions to the company.

Pros: It is the ease of use that I liked the most about the app. Since this was used in pilot testing, it was very easy to teach sales agents to use the app

Cons: Since this is tailor-fit for the FMCG industry, there are features which are not applicable to the industry that I belong to. Some features are non-applicable and clutter the interface.

Reasons for Choosing BeatRoute : It is less expensive but it meets the requirements set by the company
Ton A.
Retail environment head
Consumer Goods, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
3.0
Customer Service
3.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 11, 2022

"CPX Colgate Palmolive Express via beatroute"

Pros: Connected with messaging platforms already used by customers

Cons: Otp issues encountered by the field teams

ardian T.
Regional Relationship Manager
Health, Wellness and Fitness, 1,001-5,000 employees
Used the software for: I used a free trial
Overall Rating
4.0
Ease of Use
3.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 20, 2019

"Test the beatroute application by the Combiphar sales force"

Overall: it takes longer to try this application so that all available features can be used to the maksimal

Pros: able to provide the right data about the position of salespeople in visits to customers

Cons: Easy to learn, can be used to monitor the activities of salespeople and can show how long the salespeople meets the customer

Kaushik K.
Retail Operations Head
Retail, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 17, 2019

"Best App for Sales Team"

Overall: We are able to track multiple sales team activity under one app. Sales Generate PO Route Plan for team

Pros: We have been using this app since last 30 days for my sales team. It's such a beautiful app to capture all activities conducted by my Retail sales team.

Cons: One draw back it doesn't operate on non-android phone

Heryanti J.
SFE Professional
Pharmaceuticals, 1,001-5,000 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 17, 2019

"Comprehensive yet efficient Integrated Solution for Field force team."

Overall: Sales Hygiene, Stock Observation, Share of Shelf, Performance Scorecard

Pros: Able to accomodate the needs, covering all daily sales activity. Customized solution also available.

Cons: A bit too frequent in receiving notification to update the apps.

Ashish J.
MIS
Consumer Electronics, 1,001-5,000 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 17, 2019

"Very Good Software.. Only need to some improvement as per requirement. Overall is it is good for use"

Overall: It is very Small experience but very good. easy to use. working fast. OverAll is good.

Pros: it is very good for users. everyone want to use a hassle-free software.

Cons: Dashboard corrections to be done as per client requirement.

Abhijit G.
General manager
Food & Beverages, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 28, 2019

"Sales monitor"

Overall: Very good monitor for any productive and upgrowing company

Pros: Has all pros and cons of getting updated sales review.

Cons: Not really any short fall except some length feedbacks

ASHOK P.
SME-ERP
Pharmaceuticals, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 17, 2019

"BeatRoute "

Pros: Use by sales team for easy booking of sales order.

Cons: The output is not user friendly. If sales order has more than 2 SKUs, the printing is an issue

Tiffany N.
IT Head
Construction, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 24, 2019

"Beatroute app review"

Overall: As admin, I’m very happy with rep as he always helps me out if we need further customization.

Pros: Reports are easily downloaded. And so far, most functionalities are already thought of except those that are specialized in our industry.

Cons: Software is not available in iOS app. Sometimes, there are still issues with syncing and app shuts down all of a sudden.

Edwin M.
Asst. Vice President
Food Production, 201-500 employees
Used the software for: I used a free trial
Overall Rating
3.0
Ease of Use
3.0
Customer Service
3.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
September 19, 2019

"Beatroute Review"

Overall: It is functional...user friendly, however, not appealing.

Pros: Lots of Features - visual merchandising reporting, AI ordering, route coverage optimization

Cons: The look is not creatively appealing to the Filipino millennials. It has no IOS for Apple users.

Reasons for Choosing BeatRoute : Competitive pricing
Hadi S.
RTM Manager
Consumer Goods, 1,001-5,000 employees
Used the software for: I used a free trial
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 8, 2022

"BeatRoute Apps Experience (SFA)"

Pros: - The UI is easy to use - Basic feature is complete

Cons: - Languages only in english, will be good if BR can customize the languages also

Reasons for Switching to BeatRoute : We move to SFA Company that have more competencies in this field