UC Guru

VoIP Detective

Who Uses This Software?

Users of Cisco Callmanager / CUCM. Anyone who wants an easy to use tool to view calls into and out of an extension / hunt group / team / organization.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
  • Deployment
    Cloud, SaaS, Web
  • Training
  • Support

Vendor Details

  • UC Guru
  • www.ucguru.com
  • United States

About VoIP Detective

VoIP Detective allows end users to pull reports on inbound and outbound calls they have made. Managers can pull reports on their team, showing call details. Administrators can see all calls made on the system including technical details such as MOS, jitter, etc. VoIP Detective has a completely free version that you can use indefinitely, as well as an upgraded version that offers reports delivered via email and unlimited data retention.

VoIP Detective Features

  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking

VoIP Detective Reviews

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