# IntelliTicks Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about IntelliTicks Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/181707/IntelliTicks --- # IntelliTicks Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) IntelliTicks ## What is IntelliTicks? IntelliTicks is an AI-powered Live Chat platform for Sales (with human fallback). It helps businesses get 2X more leads by being 70% more online than traditional LiveChat. Using AI, IntelliTicks proactively engages each & every visitor in a personalized dialogue with relevant trigger messages. When the visitor engages, it gathers lead information and details about their requirements. If the visitor is identified as a HOT opportunity, the sales team is alerted so that they can take over the chat. ## What is IntelliTicks used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹25 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IntelliTicks?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.intelliticks.com&name=IntelliTicks) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IntelliTicks 4.6 (16) VS. [4.7 (28)](https://www.capterra.com/p/10031687/Text-App/#reviews) Starting Price ₹25 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (16) Ease Of Use 4.7 (28) Value For Money 4.6 (16) Value For Money 4.4 (27) Customer Service 4.6 (16) Customer Service 4.7 (28) ## IntelliTicks alternatives [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239947/UChat/) Highest Rated [Fathom](https://www.capterra.com/p/276054/Fathom/) [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276054/Fathom/) [Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/) [4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10020420/Darwin-AI/) [Denser AI](https://www.capterra.com/p/10019191/Denser-AI/) [5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019191/Denser-AI/) [View all alternatives](https://www.capterra.com/p/181707/IntelliTicks/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Chatbot 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Autoresponders Create and automatically send premade copy in response to customer messages Canned Responses Shortcuts for inputting frequently used messages Code-free Development Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Contextual Guidance Interprets what a user is doing based on context and helps guide them through the process. IntelliTicks 20 features Software program that continuously adjusts its behavior based on observed data Create and automatically send premade copy in response to customer messages Shortcuts for inputting frequently used messages AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Interprets what a user is doing based on context and helps guide them through the process. Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Geographic location of visitors determines behavior of the software Helps understand a user's intentions/actions Ability to chat online in real time Access software remotely via mobile devices Process and analyze human language in text or audio form Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Copy on the page or chat window encouraging the user to engage with the chat option Engage in direct, instant messaging with consumers View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Get Advice We can help you find the software with the features you need. Features 4.6 (16) 4.6 Based on 16 reviews ## Pricing Value for money 4.6 (16) Free Trial Basic ₹25.00 Per User,Per Month Value for money 4.6 (16) 4.6 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (16) 4.6 Based on 16 reviews ## User reviews Overall rating 4.6 Based on 16 reviews Filter by rating 5(12) 4(2) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent WB Walter B. VP Sales Operations Telecommunications ### "Very good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2022 Very good experience with excellent and proactive support of the IntelliTicks team. My compliments! Pros The chatbot is easy to use and works perfect Cons NO cons everything works very well and is easy Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Ankush H. Director Information Technology and Services ### "Amazing Service both performance and sales wise" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2021 They have an aftersales support on WhatsApp which is very convenient to reach out to and handy just in case there is an issue, they are there to help Pros The give a daily report exactly at 5AM in the morning along with immediate notification on both desktop and app about a user visiting the website and interacting with the bot. It is also very responsive and eye catchy from a user's point of view. Cons Till now I haven't found any faults.Everything is working fine. Switched from [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) My developer team recommended this software. Reasons for choosing IntelliTicks It has a AI Chatbot feature in the free trial version itself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Michel H. Owner & founder Legal Services ### "Awesome support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2020 I have been in IT development since 1982 so I had the opportunity to deal with support services. It is the first time in 40 years that I have seen a service of this quality, with exceptional responsiveness and plenty of suggestions to make your job easier. Really the best of the best, from 10/20. Pros Very easy to create a conversational chatbot Cons Inability to send emails directly from chatbot Reasons for choosing IntelliTicks Very friendly and fast support even during the test period Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2020 Hi Michel, thanks for the valuable feedback and comments. We will strive to work harder to keep our customer service this way. RK Rabeel K. Freelancer Internet ### "User Friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2020 Pros \*Customer service quick response \*Easy to understand Cons The only difficulty i faced, that there are very less knowledge based articles about the software, rest it is perfectly easy Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 3, 2020 Thanks for the kind words Rabeel. We will try to work on our documentation more to make it better. DJ David J. CEO Marketing and Advertising ### "The Value of a Product Lie's in the help you get in your time of need-The Value of this Product is 5" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2020 I have been in SEO and Digital Marketing for 27 plus years, and the biggest headache you have in retaining customers, is onsite conversions, problems. They hire you to get them traffic and buying customers and it's very difficult to get them to spend the money to revamp their website so it will convert, so it's a constant battle, primarily over additional cost, with this product, you can kiss those problems good by, the cost is affordable enough you could roll it right into your bid and have happy profitable clients, that will bring yo even more clients. Pros I have used multiple products that call them selves competitors to this company, truth is they don't come even close. Why because one of the biggest holes in the Internet marketing, is have a website that will convert the customers that show up there into customers. The beauty of this product, you can program it to be as simple or as detailed as you need it to be. Not all we visitors are the same, so you need a tool the you can program your website conversion tool to natch the needs of your clients, if you have this tool you don't have to look anywhere else, you answers are here. Cons All tools when you are learning them have a curve you have to get past, what I found out about this one is they are not afraid or unwilling to reach out to help you out, in this case your typical con is no con at all because their customer service is fantastic. Reasons for choosing IntelliTicks The AI and NLP Technology Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 25, 2020 Hi David Thanks for the kind words. We are glad that you could serve you well. Feedback like this fuels our passion and dedication to customer service. JM James M. Customer Service Manager Retail ### "Great platform for chat" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2020 Overall very satisfied with the platform. Will recommend Pros The software is very dynamic and it seems to be able to do anything you want it to. Flexible and useful in capturing leads. Cons Analytics section will need some improving, also the aspect of setting up chatboxes on multiple sites, there could be an easy way to filter chats coming from different places. Alternatives considered [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reasons for choosing IntelliTicks More intelligent AI Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Deepak A. CEO Consumer Goods ### "Excellent Technical capability and Relationship management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2020 Wonderful and smooth Pros \- On time response - Solutions based approach on client success at any cost - Customising solutions basis clients needs - Technical capabilities, integrations and alignments right on mark Cons Not at all. Infact, features that were missing were added immediately on request Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Josh W. Director Information Technology and Services ### "I wish I had stumbled across IntelliTicks sooner!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2019 The team has been amazing, any question I have had they answer usually within minutes and a lot of the time I can just tell them what my aim is and they will work out and even implement it on the site for me. Pros The creation of flows to allow me to design how a customer gets information about us as well as how and when we ask for contact details to further pursue the lead. Cons Not a lot, its great. As with all software the UI could have a few more helping hands along the way but there isn't anything that is too difficult to do. Alternatives considered [tawk.to](https://www.capterra.com/p/167792/tawk-to/) [LiveChat](https://www.capterra.com/p/62194/LiveChat/) [Intercom](https://www.capterra.com/p/134347/Intercom/) [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reasons for choosing IntelliTicks The flow creation/AI aspect as well as the customer support I had received during my trial. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VG Vivek G. Digital marketing manager E-Learning ### "Good platform with best service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 18, 2019 Pros I liked the way they understood my business from the website and setup conversations which worked for me to get more leads. Now using AI, I can send the programming book to my user's email automatically when then ask for it on chat. Cons Stats presented on the platform were in tabular form and excel export. It can be show more beautifully with the help of graphs to visualize the data. Currently I have to create graphs manually using excel. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User CMO Online Media ### "Usage of Intelliticks" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 April 16, 2019 average Pros It informs the user about the lead on immediate basis Cons Customized reports are missing. Manual work is required to analyse the CRM performance Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 22, 2019 Thanks for your feedback. We believe there is some confusion here as IntelliTicks is only 9-months old, but you mentioned usage of more than 2 years. May be you are confusing it with some other tool. Also, IntelliTicks is not a CRM but an AI-powered Live Chat for Lead Generation. But it integrates with popular CRMs like SalesForce, HubSopt, LeadSquared, Zoho etc. The purpose of IntelliTicks is to personalize conversations to capture leads and then these leads are sent to emails, spreadsheets, & CRMs. It is not intended to be used as a CRM. [View all Reviews](https://www.capterra.com/p/181707/IntelliTicks/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)