IntelliTicks Technologies

IntelliTicks


4.5 / 5
2 reviews

Who Uses This Software?

Any business that spends on Digital Marketing/ Online Ads to generate leads is our ideal customer.


Average Ratings

2 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • IntelliTicks Technologies
  • www.intelliticks.com
  • Founded 2017
  • India

About IntelliTicks

IntelliTicks is an AI-powered Live Chat platform for Sales (with human fallback). It helps businesses get 2X more leads by being 70% more online than traditional LiveChat. Using AI, IntelliTicks proactively engages each & every visitor in a personalized dialogue with relevant trigger messages. When the visitor engages, it gathers lead information and details about their requirements. If the visitor is identified as a HOT opportunity, the sales team is alerted so that they can take over the chat.


IntelliTicks Features

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Code-free Development
  • Contextual Guidance
  • For Developers
  • Intent Recognition
  • Multi-Languages
  • Omni-Channel
  • On-Screen Chats
  • Pre-configured Bot
  • Reusable Components
  • Sentiment Analysis
  • Speech Recognition
  • Speech Synthesis
  • Virtual Assistant

IntelliTicks Reviews Recently Reviewed!


Intelliticks offers way more than what they claim

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Intelliticks platform is very simple to use and really brings the results in. The great thing about them is that it does not annoy the website users, and their AI algorithms choose right thing to be shown to the user.

Cons: There is really nothing that I disliked about this platform.

Overall: They are a professional team, very agile, very energetic and keep their promises in terms of quality and support.

Capterra loader

Intelligent

Dec 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: It takes care of the general replies and keeps the customer engaged to a level where we get the lead.

Cons: Its replies are somewhat incorrect and the language is also sometimes too informal.

Vendor Response

by IntelliTicks Technologies on December 28, 2018

Thanks Rohit for the constructive feedback. The accuracy of replies improves with more usage as the platform has a self learning curve and it might take a little time to improve for your account.

We try to be informal as it helps in improving engagement - but it is a configurable setting. Our team will contact you to set it appropriate.