# Perkbox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Perkbox the right Employee Recognition solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181709/Perkbox/reviews --- Perkbox 4.4 (21) [View alternatives](https://www.capterra.com/p/181709/Perkbox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Perkbox Ease of use 4.6 Customer Service 4.4 ## Pros and Cons in Reviews AW April W AdministrationRetail, 11 - 50 employeesUsed the software for: 6-12 months. “Neat layout easy to use great customer service and a wide range of options when choosing rewards.“ January 15, 2025 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Amy B. Head of Human Resources Non-Profit Organization Management Used the software for: 1-2 years ### "Perkbox Review" February 5, 2019 3.0 Being in the charity sector, it feels like a positive way of helping our staff feel valued where our salaries aren't incredibly high. We've also just signed up with HiBob whom I'm aware you've just integrated with which I hope will really help our employees continue to engage even further with Perkbox. I've always found the staff to be really helpful and engaging and quick to resolve any issues or queries we might have. Pros Very user friendly, straightforward to use. Colour schemes are bright and engaging and promotion materials are consistent with the brand. Some key benefits are used by majority of the staff team such as free coffees, phone insurance, cinema tickets etc. The access to the counselling telephone support has also been a huge asset to our team given the nature of the work. Cons Overall it seems only small percentage of the benefits available are being accessed by the wider team. After chatting with the team a lot of them feel the percentage (often less than 10%) doesn't always make it feel worthwhile to them. There are consistently excellent perks, and then lots of others that don't really get used at all. Review Source AW April W. Administration Retail Used the software for: 6-12 months ### "Rewards always make a job better" January 15, 2025 5.0 Overall I am pleased. Setting up an account was easy as was navigating through the many options PerkBox offers as rewards. They have multiple packages to choose from fitting any budget. They have great customer service team, and redeeming rewards thus far, my employees say was easy as well and in a timely manner. Pros Neat layout easy to use great customer service and a wide range of options when choosing rewards. Also boosts staff's morale and gives me confidence that were moving the right direction Cons At this time no negative comments to list. Review Source AS Anna S. Vendor Manager Information Technology and Services Used the software for: 6-12 months ### "Good, solid perks and recognition tool" October 17, 2024 4.0 Good, easy to use tool, I like the perks and the recognition aspect; I wish one could share points with friends Pros Easy to use, nice graphical interface tool Cons Some freebies are redundant or not interesting Review Source VR Verified Reviewer Human Resources Coordinator Hospitality Used the software for: 6-12 months ### "Perkbox is a fantastic reward & recognition platform!" February 7, 2019 5.0 Perkbox is already positively impacting employee engagement and boosting overall staff morale. Pros Perkbox is very easy to use, the format is user-friendly and it is attractively designed. The perks available are good, and the recognition feature is fantastic. Cons It would be nice to have more control over the administration of the software, being able to export reports of rewards given would be helpful. Review Source VR Verified Reviewer Group HR Manager Insurance Used the software for: 6-12 months ### "Perkbox Review" February 4, 2019 5.0 Perkbox has been exactly as it is named! We are able to offer perks to all staff and they are able to browse and use perks and discounts that appeal to them personally. Additionally we as an employer are able to offer and EAP programme that has proved really beneficial. Pros Very easy to use and appealing to everyone. Cons From an administrators point of view not being able to correct user details when they have been entered incorrectly. Review Source VR Verified Reviewer CEO Consumer Services Used the software for: 1-2 years ### "Slightly Limited" May 12, 2022 3.0 For a smaller size team looking for comprehensive engagement with our staff, we felt the platform was relatively limited and slightly missed the mark for what we were trying to achieve. For a bigger budget it might sit well alongside an additional engagement platform Pros The software was easy to use The free benefits offered were regularly used by our team The phone based medical consultations were an interesting feature Cons There was no flexibility if you wanted to go outside what Perkbox had to offer. The vast majority of the perks required my team to spend money (and receive a small discount), so they didn't feel they were getting really rewarded. Reason for choosing Perkbox Reputation and ease of set up Review Source Jasmine S. HR Generalist, North Europe Hospital & Health Care Used the software for: 1-2 years ### "Excellent access to benefits, quick, easy platform" February 4, 2019 5.0 Excellent - perks, service, account manager & platform easy (especially V.2) Pros Very easy to use. Fantastic app. Great access to fantastic benefits on the go. Cons It is quicker on Google Chrome than IE when on the website Review Source VR Verified Reviewer HR Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Perkbox is the one " February 5, 2019 5.0 Great experience as an admin and user Pros The support from customer services and relationship managers Cons The change between the old app/new app and new website Review Source VR Verified Reviewer Business Development Manager Business Supplies and Equipment Used the software for: 1-2 years ### "Easy to use and friendly benefit software" November 25, 2021 5.0 Pros The perks are easy to redeem and can have a real impact on day to day life. Cons It's frustrating when changes to offers are suddenly made. Review Source Martin T. HR Director Food Production Used the software for: Less than 6 months ### "A trusted partner for reward and recognition" February 6, 2019 5.0 Pros Ease of use, value for money, wide choice of freebies and discounts, and the support provided pre and post-launch Cons Honestly, nothing! It works well, the platform is very stable, it does exactly what it promises and has been very well received into my business. Review Source LS Laura S. Benefits Manager Financial Services Used the software for: I used a free trial ### "Good product - pushy sales team" September 2, 2024 4.0 Pros It's a good multi-use platform; a mixture of an intranet and relevant employee benefits, a 'one-stop' for employee benefits. The branding is consistent and it is a well known company within the UK. I think Perkbox are a good alternative instead of having multiple employee benefits providers and a separate intranet. As the employee automatically sees the 'perks' i.e. benefits, discount vouchers etc it means that in theory there is better engagement from employees. Cons I personally found the pricing to be quite high compared to doing it individually, e.g. using a perk provider and a separate intranet. The sales team are also quite pushy without developing a proper relationship. Review Source SG Shannon G. People Advisor Health, Wellness and Fitness Used the software for: 6-12 months ### "A great way to reward your employees!" July 19, 2023 5.0 Good and never had a problem. Easy to use and set up with lots of good deals for employees. Pros The variety of products available on on the platform including what you can buy with the perk points. Also allows international employees to get offers from their own countries. Cons Reporting on what has been claimed and the interactivity could be better Review Source FS Faith S. Customer Service Specialists Farming Used the software for: 2+ years ### "Give credit where it deserves, Perkbox has brought us closer to our clients and employees." October 25, 2023 5.0 Good way to recognize efforts and reward accordingly. Pros The features are focused at creating the most conducive work environment ever. It is easy to use and launch. This platform uses high level technology to reach out to global benefits. Good to go. Cons Clean. Perkbox has maintained a clean record with us. Review Source AB Anthony B. HR Consultant Human Resources Used the software for: 1-2 years ### "Amazing discounts, but sometimes overlooked!" March 10, 2021 5.0 A great range of discounts if you bother to spend time searching for many well-known brands. Added bonus of the EAP service is also great. A good all-rounder no matter what generation of workforce you have! Pros The discounts are absolutely brilliant, from a user perspective. I particularly liked the free weekly coffee with Caffe Nero and birthday box - what a great treat! Cons It would be great if there was a feature to auto-promote amongst employees via email. They do have a marketing pack you can download and send out, but uptake is reliant on internal communications. Review Source HR Hayley R. Marketing Manager Computer Software Used the software for: 6-12 months ### "Great if you value the offers" November 24, 2023 5.0 Pros The weekly free treats, I used these as often as I could! Cons The offers weren't relevant to me so this seemed a waste of money. Review Source SB Sam B. Business Support Analyst Retail Used the software for: 1-2 years ### "Perkbox Review " February 5, 2019 5.0 I find that Perkbox is a really effective way of reaching out to our employees, especially as we employ people from across the country and rarely meet with them face to face. It feels good to be able to share with them great offers that will hopefully benefit them. I also believe that the ease of use is perfect because we employ people of varying levels of technological experience. Pros Since migrating to v2 of the Perkbox platform, I have found the ease of use to be even better than it was before. I usually use Perkbox for cinema tickets, and it is always so simple to get the codes and benefit from the awesome savings. As an admin, I'm also impressed by the improvements to the reporting tools, and the dashboard is always easy to navigate to find what I'm looking for. Cons There's nothing that I can pick up on that represents what I don't like about the software. Review Source GG George G. Software engineer Financial Services Used the software for: I used a free trial ### "Perkbox Review" May 17, 2019 1.0 Pros Don't know, haven't got to that part.... Cons Their privacy is appalling, their website have no functionality to disable tracking, and to delete my personal data they asked me to send them even more personal data like my physical home address... Review Source Response from Perkbox May 20, 2019 Hello George, We are fully GDPR compliant and offer the option to disable cookies on our website. The platform itself does require you to accept cookies to use it ? this is a common practice, and if you prefer to not accept this you are able to do so by simply not clicking the acceptance button. I can see your conversation with my colleague and that they directed you to our privacy policy which states how to turn cookies off on our site: https://www.perkbox.com/uk/privacy We would never ask for a physical home address for the purposes of removing cookies from our site - however we do have a security feature in place that requires proof of identity to remove accounts from the database. This is to make sure the person is who they are claiming to be and the correct account is deleted. Please do feel free to get in touch with our customer service team if you would like to discuss this further: E-mail: help-me@perkbox.com ? Phone: 0208 396 6812 ?? Kind regards, Perkbox AC Ali C. Lead Developer Computer Networking Used the software for: Less than 6 months ### "A nice bonus for rewarding employees or freelancers - but better options available" July 21, 2021 3.0 Perkbox is a handy tool for rewarding employees and freelancers with a range of freebies, discounts and benefits and is fairly straightforward to use. However, I am not sure that I would recommend it, and instead opt for manually rewarding members of your team. Pros Perkbox is a handy service that allows you to setup perks, rewards and bonuses for members of your team, be it employees or freelancers. It allows them to cash in various rewards, from free food and drinks and entertainment discounts, to medical aid and support. It is a nice bonus to give to members of your team, though entirely optional. Setting up the accounts and rewards is very straightforward and using Perkbox's interface is clean and intuitive. Cons What I like least about Perkbox isn't necessarily about the software or processes themselves - it's more about the idea of it. Preferably, I wouldn't offer what is essentially a random box of discounts and freebies as part of working with me - I would rather offer cash bonuses or extra paid leave, which would be simpler and easier to manage. Review Source VR Verified Reviewer HR & Recruitment Manager Hospitality Used the software for: Less than 6 months ### "Best benefit ever!" February 7, 2019 4.0 It has helped our internal culture of recognition. People feel more valued nowadays. They can't wait to pass their probation in order to get the free access They love the platform, they share their experience and they think it has been a great idea! Pros Very easy to use and every day there is something new! Then you have the permanent perks that are always available for you to use. You save a lot of money! I would like to mention the free stuff - perfect to redeem at the end of the month! Cons The system is super useful, easy to use and eye-catching! Review Source AL Anastasia L. HR Manager Retail Used the software for: 6-12 months ### "Great reward software" February 5, 2019 5.0 We sent out a survey asking if our employees would prefer Perkbox or another rewards provider and Perkbox won by a landslide. I have had great service from each account manager who has been assigned to the account, and answers to my queries are speedy and comprehensive. Pros Variety of perks, easy of use, good account managers Cons Lack of access for company administrators, would be good to have a few more high value or free perks Review Source CT Carolyn T. Head of HR Health, Wellness and Fitness Used the software for: 2+ years ### "Such fun and wasy to use!!" February 7, 2019 5.0 In one word..Fun Pros So easy to navigate, I have little patience with IT, if its not quick and easy to use, I won't use it. Cons Nothing significant really, maybe that the app had much less features than the web site Review Source Similar Products Featured ## Related categories [Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Corporate Wellness](https://www.capterra.com/corporate-wellness-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.