---
title: "EKM Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about EKM Software - reviews, pricing plans, popular comparisons to other eCommerce products and more."
source_url: "https://www.capterra.com/p/181721/ekmPowershop/"
page_type: "product"
language: "en"
publication_date: "2026-11-03"
---

# 

 EKM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

EKM

## What is EKM?

Our web-based eCommerce platform empowers businesses and retailers to build, manage, and grow their online stores with ease. Designed to streamline store management, it offers tools for customizing product pages, improving customer engagement, and scaling operations. From small businesses to large retailers, our platform provides the flexibility and features needed to drive sales, enhance user experience, and expand your online presence seamlessly. Whether you’re launching a new store or enhancing an established one, our solution supports every step of your eCommerce journey.

## What is EKM used for?

[Website Builder](https://www.capterra.com/website-builder-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£300

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for EKM?[Manage this product listing](https://www.g2.com/products/ekm/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### EKM

2.8 (4)

VS.

[4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/)

Starting Price

£300

Flat Rate, Per Month

Starting Price

$225

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (4)

Ease Of Use

4.7 (111)

Value For Money

3.0 (3)

Value For Money

5.0 (108)

Customer Service

3.3 (3)

Customer Service

4.7 (109)

## EKM alternatives

[SellerChamp](https://www.capterra.com/p/179124/SellerChamp/)

[4.4 (111)](https://www.capterra.com/p/179124/SellerChamp/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/179124/SellerChamp/)

[Algolia](https://www.capterra.com/p/148915/Algolia-Search/)

[4.7 (74)](https://www.capterra.com/p/148915/Algolia-Search/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/148915/Algolia-Search/)

[fabric](https://www.capterra.com/p/215448/Fabric/)

[4.5 (15)](https://www.capterra.com/p/215448/Fabric/reviews/)

Starting price

$6000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/215448/Fabric/)

Highest Rated

[All-In-One eCommerce Solution](https://www.capterra.com/p/152462/MobiCommerce/)

[5.0 (2)](https://www.capterra.com/p/152462/MobiCommerce/#reviews)

Starting price

$999.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/152462/MobiCommerce/)

## FAQs about EKM

Overview

### What company size and specific industries is EKM built for?

EKM is designed for UK businesses of all sizes that want an eCommerce platform for running and growing an online store. It is suited to companies in retail and other product-selling sectors that need tools to manage online sales, product listings, and store operations.

Features and Usability

### What are the key features of EKM?

EKM offers eCommerce management features including catalog management, product catalog, inventory management, order management, shopping cart, and payment processing. It also includes multi-currency support, promotions management, SEO management, loyalty program tools, customizable templates, drag and drop design, and third-party integrations for connected selling across channels.

Pricing

### How much does it cost and what fees or limitations are included?

EKM starts at £300 per month on the Standard plan, billed as a flat rate. It includes 14 days of free access to EKM Evolve, plus no contract, payments included, SSL certificate, shop design setup, UK support, and unlimited bandwidth.

Integrations

### Which third-party tools and platforms does EKM integrate with?

EKM integrates with Brightpearl and WordPress. These catalog integrations connect EKM with e-commerce operations and website content management, giving businesses two core options for linking store data and online publishing workflows.

Getting Started and Support

### What training and onboarding options does EKM offer?

EKM provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material for reviewing steps, and videos provide visual walkthroughs for learning features at a self-paced pace.

Getting Started and Support

### What customer support options does EKM offer?

EKM provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback on support is available here, so support quality, response times, and common frustrations cannot be assessed from the provided data.

## Features

AI summary

Based on 11,757 eCommerce reviews

Capterra reviewers point to these as the website builder features buyers care about most:

-   **Design Management** (**49%** of reviewers rated this feature as critical)
-   **Website Management** (**56%**)
-   **Real Time Editing** (**46%**)

EKM includes other functionality that reviewers also value, particularly **Customizable Templates** (**44%**). This feature gives businesses a faster way to create branded online storefronts, maintain a consistent look across pages, and update site layouts with less manual work, helping teams launch and manage their web presence more efficiently.

Catalog Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

Drag & Drop

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Email Marketing

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Inventory Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Order Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

SEO Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Optimize and manage the search engine optimization efforts for a website or digital content

EKM 20 features

### All Features
- API: Application programming interface that allows for integration with other systems/databases
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Customer Accounts: Record customer information, purchase history, and other notes
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Email Marketing: Create and send email blasts/campaigns
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Multi-Currency: Manage and handle various international currencies
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more
- Payment Processing: Accept, record, and reconcile financial transactions
- Product Catalog: Present a catalog of inventory that customers can view
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content
- Shopping Cart: Checkout of online store
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

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Features

3.0 (4)

3.0

Based on 4 reviews

## Pricing

Value for money

3.0 (3)

Free Trial

[View pricing plan details](https://www.capterra.com/p/181721/ekmPowershop/pricing/)

Standard

£300.00

Flat Rate,Per Month

It includes:

-   Dedicated Ecommerce Manager
-   Shop Design Setup
-   Payments Included
-   UK Support
-   No Contract
-   SSL Certificate
-   Evolution Mode
-   Fast Servers
-   Unlimited Bandwidth
-   Mobile App Access

Value for money

3.0 (3)

3.0

Based on 3 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.3 (3)

3.3

Based on 3 reviews

## User reviews

Overall rating

2.8

Based on 4 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(0)

4(0)

3(3)

2(1)

1(0)

Mentioned topic

Recent reviews first, then most helpful

OW

Owner

Owner

Used the software for: 3-5 years

### "Only interested in taking the fees"

2.0

Overall Rating

2.0

2.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

June 30, 2020

Support all appear to be recently qualified with not much experience in assisting or understanding issues. Regularly had issues around Christmas periods where website was down completely. Recently had a very quiet month and found out from a customer that the site was not taking card payments. Reported to the \[SENSITIVE CONTENT HIDDEN\] that this is not good enough as it has cost a lot of money and received a call from support stating "I don't know why you think that has cost you in sales". I sums up EKM's understanding of online business but are keen to show the \[SENSITIVE CONTENT HIDDEN\] flying his aircraft or the slide fitted in the EKM's premises for the staff to use. It all appears very childish, unprofessional and completely out of touch with the real world. I guess if you provide a playground to work in, you get to employ children.....

Pros

Easy to use and set up. Lots of templates to choose from.

Cons

Regularly has issues preventing sales, cocky helpdesk assistants more recently took advantage of increased online sales to more than double the fees (which you are now locked into) despite now having no stock. Previously lost email facility and was told that I need to PAY EXTRA to be on more reliable servers!

SH

Samantha H.

MD

Used the software for: 1-3 years

### "OK, but could be better!"

3.0

December 8, 2021

Pros

It was easy to use when we first started online

Cons

Lots of missing features, very basic shopping cart, SEO is not great

DI

Director

Director

Used the software for: 3-5 years

### "EKMPowershop - ideal for startups!"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

October 18, 2022

EKM really helped us to get established with a new e-commerce website and helped our business grow. I’d recommend to anyone in the U.K. just starting up as it’s very simple to use, average priced and the U.K. support makes it invaluable while you are learning the ropes and getting up and running. Unfortunately for us we outgrew the software and have recently switched to Shopify who we feel now manages our needs better.

Pros

Loved that it was all U.K. Support and account managers were quick to deal with any questions whether technical or design related.

Cons

We felt very restricted with the layout / design and also the inventory management side. We felt that we grew out of software as our business grew and needed to take the next step on our journey by using another platform.

Ben S.

Used the software for: 1-3 years

### ""

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

April 21, 2017

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