# smartQ Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about smartQ Software - reviews, pricing plans, popular comparisons to other Task Management products and more.

Source: https://www.capterra.com/p/181723/smartQ

---

# 

 smartQ Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

smartQ

## What is smartQ?

smartQ is a visual task board (Kanban) that allows you to easily distribute work, track its progress and collaborate with your team online. smartQ can track tasks, issues, tickets - it is customizable to fit any workflow.

## What is smartQ used for?

[Task Management](https://www.capterra.com/task-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Agile Project Management](https://www.capterra.com/agile-project-management-tools-software/)

Overall rating

Based on 43 user reviews

Reviews sentiment

Positive

93%

Neutral

7%

Negative

0%

Starting price

$5

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for smartQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.5pmweb.com&name=smartQ)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### smartQ

4.5 (43)

VS.

[4.4 (15,308)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$5

Per Feature, Per Month

Starting Price

$7.91

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (43)

Ease Of Use

4.1 (14,351)

Value For Money

4.7 (27)

Value For Money

4.3 (9,759)

Customer Service

4.6 (29)

Customer Service

4.2 (9,515)

## smartQ alternatives

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Highest Rated

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/181723/smartQ/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Collaboration Tools

4.5 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Alerts/Notifications

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Mobile Access

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Sub-Task Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Split and manage tasks into individual components

Task Editing

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Edit task information and all related elements

Task Progress Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track the status and progress of tasks

smartQ 61 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Assign issues and tasks based on availability or required skills

The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items.

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Specify or track the date/time a project, task, etc., is due for completion

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Convert emails into tasks

Create, save, and store files

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Create, design and modify the flow and processes of tasks in a project

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

Access software remotely via mobile devices

Ability to handle several projects simultaneously

Arrange tasks based on the level of priority or urgency

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Organize and schedule projects

Pre-designed project plans that can be customized

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Estimate or forecast of a future scenario based on the study of present trends

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Evaluating and prioritizing change requests that are received while working on the project

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Search and filter data across systems to locate required information by entering keywords or certain criteria

UI looks like a spreadsheet

Track the status over time for a request, process, asset, or transaction

Split and manage tasks into individual components

Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work.

UI looks like task board

Edit task information and all related elements

Import tasks from external sources

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Add labels or tags to tasks

Organizing a group of people to accomplish a task

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

A digital list of items that need to be completed

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (43)

4.2

Based on 43 reviews

## Pricing

Value for money

4.7 (27)

Free Trial

[View pricing plan details](https://www.capterra.com/p/181723/smartQ/pricing/)

Basic

$5.00

Per Feature,Per Month

It includes:

-   Unlimited Project Boards

Pro

$8.00

Per User,Per Month

It includes:

-   Unlimited Project Boards
-   Reports
-   Custom Ticket Fields
-   Automation

Value for money

4.7 (27)

4.7

Based on 27 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

5pm](https://www.capterra.com/p/80769/5pm/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (29)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (29)

4.6

Based on 29 reviews

## User reviews

Overall rating

4.5

Based on 43 reviews

Filter by rating

5(23)

4(17)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SH

Shannon H.

Resume Writer

Consumer Services

### "Good Project Management Software "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 20, 2022

Pros

This software enables us to organize projects and promote visibility of project progress and collaboration

Cons

It is difficult to search past projects once they are archived

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 21, 2022

You can easily search archived projects - you just had to switch the filter in the projects popup search to "all" from "active". There is a small arrow there to open the settings.

JL

Jeff L.

Vice President

Financial Services

### "Best product for the price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 6, 2020

All positive. With the ability to customize and the introduction of new features and expanded capabilities, the software has allowed us to scale our operations, improve efficiency and meet customer demands for compliance.

Pros

Ability to customize, layout, ability to export for reporting integration. Simple and powerful.

Cons

There is no deficiencies with this software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RC

Robert C.

President

Financial Services

### "No-brainer for project/task management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 5, 2020

A+++

Pros

Everyone on my staff uses this and it has become the basis for our weekly 1-1s. Its an ideal tool to track the status of every project someone is working on and you can either go high-level or dig into the details.

Cons

Zero complaints. We have used this software for 5+ years and everyone on the team loves it.

Alternatives considered

[Redtail CRM](https://www.capterra.com/p/121349/RedTail-CRM/)

Reasons for choosing smartQ

We ended up using Redtail for our core CRM but not for task/project management.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Marketing and Advertising

### "Easy to use project management tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 29, 2020

Pros

It is simple and easy to use. When I was looking for a tool for project management, I wanted it to make sure project management didn't become my full time job. This helps keeps projects organized without a ton of hassle.

Cons

It is a bit limited for exporting and chatting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 30, 2020

Thank you for your review. Please use the General Report - it exports data to CSV and Excel. Do you want to see a chat app inside smartQ? You can email our support if you are having issues with export or have suggestions about the chat.

ST

Sydney T.

Brand Manager

Wine and Spirits

### "Straightforward and easy to use."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

September 29, 2020

Pros

The user interface is straightforward and makes it easy to get a bird's eye view of all of our projects, and filter by status or project type. The comments on each ticket are easy to use and make communicating with team members easy.

Cons

There are frequently issues/delays in uploading large files to tickets, sometimes with the request timing out before the upload is completed, forcing me to start over several times uploading design documents or photos.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 30, 2020

Please email us at support \[at\] getsmartQ.com so we can look into your issues with uploading large files.

SD

Stephanie D.

Account Manager

Insurance

### "Great to use but need some improvement"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 29, 2020

Overall it satisfy our company needs and easily to understand how it works, some improvement might be needed in order to give more efficient ways for client to use it.

Pros

easily to understand its function, easily to implement and customize the outlook and feature we want.

Cons

After the update, ticket turn red if pass 'require by date', however it won't turn it back even i change/update require by date to a future date, every time need to manually adjust it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 30, 2020

Stephanie, The coloring on overdue tickets in red happens because of Automation - that is the default Rule: https://www.getsmartq.com/feature\_automation.php You can pause this Rule or Delete it. Also, you can modify multiple tickets at the same time. including changing the color: https://www.getsmartq.com/feature\_multiedit.php But, in your case, if you open the ticket to edit its deadline, on the same screen you can change the color - the color box is to the right of the ticket name on the top. We hope this info helps.

MG

melina g.

Centre de services opérationnels (rive-nord)

Government Administration

### "smartq"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

September 29, 2020

Pros

il est possible d'attitré des emails à des personnes

Cons

la présentation des emails est mélangeante et il est impossible de répondre par smartq

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 30, 2020

You can easily reply to smartQ email notifications and your answers will be posted into the corresponding smartQ ticket. Are you having issues with it? What are the "presentation" issues you mentioned? You do not like the way we format the emails? Or some information is missing? - smartQ team

AG

Alejandro G.

CEO & Founder

Marketing and Advertising

### "The Great Ops Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 29, 2020

I needed a solution for my daily project tracking that was easy for everyone at the office to use it. We are all enjoying it, and happy since now we can have a nice visual of what is happening at the business on real time.

Pros

The visual is by far the most likeable feature. It lets you see the actual status of all projects (presents and futures)

Cons

The only con is that the archived projects are not easy to duplicate. You can, but it is not as easy as all the additional functions the software has.

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[Soho66](https://www.capterra.com/p/148750/Soho66/)

Reasons for choosing smartQ

The easy functionality and visuals of it. It is really a great product for exactly what I needed. Will not changing for any other option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 30, 2020

Thank you for your review. Actually, duplicating a project is very easy - when creating a new project, you can copy all settings from another existing project, even its tickets: https://blog.getsmartq.com/2019/07/copying-tickets-on-cloning-a-project/ There are more ways to do it, like using import from CSV file, but this one is the easiest and just takes a few clicks. Please email our support directly if you are having issues with it, and we will address it ASAP. - smartQ Team

AB

Allison B.

Senior Product Compliance Specialist

Chemicals

### "Simple, easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

May 12, 2020

Easy functionality, easy to use. Simple and basic, doesn't have any exciting features but gets the job done.

Pros

Easy way to track your work. Customizable to track steps as you see fit and relevant. Overall metrics help you report standard timing.

Cons

Not able to drag files into the ticket like a folder. Tags are hard to control and keep consistent since you can add them on the fly, duplicates can occur.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 14, 2020

Thank you for your feedback. You can drag files into notes in the ticket window... But we will look into dragging files into tickets on the Board View. When adding tags to tickets, there is a dropdown as you type, with matching tags suggestion... and also there is a "+" button on the right to select from existing tags. You can also delete duplicate tags via tags management window (same where you set their colors). - smartQ Team

SB

Steven B.

Director

Telecommunications

### "JabbaTalk Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2019

None

Pros

I love the simplicity of this software having tried many others this just does what it says on the tin!

Cons

I would like to see a flashing option in the future if possible, this would highlight urgent jobs or similar rather than just changing colour

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/181723/smartQ/reviews/)

Popular comparisons

[Jira vs smartQ](https://www.capterra.com/compare/19319-181723/JIRA-vs-smartQ)

[Trello vs smartQ](https://www.capterra.com/compare/181723-211559/smartQ-vs-Trello) 

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