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The BIC Platform is an "all-in-one" solution for Digital Transformation, including AI-powered BPM. It is modular and combines the following functionalities: Process modeling and analysis (BIC Process Design), Process execution and automation (BIC Process Execution), Measurement and monitoring of real processes (BIC Process Mining). The BIC Platform is used, for example, for process management, quality management and business intelligence. It can be operated as a public or private cloud or on-premises. With modern AI functions, the BIC Platform drives process efficiency and process optimization by intelligently automating manual process modelling and static templates, among other things.
Provider
GBTEC
Located In
Germany
Foundation
2004
Open API
No
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Training
Videos, Live Online, Webinars, In Person, Documentation
Support
Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat, 24/7 (Live rep)
BIC Platform is the ideal solution for organizations – from midsize companies to international corporations of all industries – looking for a software solution in English, German or Spanish.
Content Source: BIC Platform
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BIC Platform Reviews
Pros
Best process mapping tool we used so far with outstanding usability & no code automation capability.
The ability to validate a diagram in real time to ensure BPMN standards are adhered to is an amazing feature.
This product is very well designed and performs beautifully. Process templates are also of great help and prevent us from having to re-invent the wheel.
Powerful solution with many good functionalities, very easy to use, very good screen design.
Cons
Not compatible with all file format and limited levels in workflow.
Remembering that without saving work is only in the browser cache. Models can be lost without routine saving.
I am not sure if I clear my cache if my diagram will be lost -- i dare not try.
There are sometimes problems with the sequence of the process steps when printing a process manual.
"Intuitive and functional tool for modern process management"
Pros: Intuitive handling, cloud solution means little effort for us in terms of setup, good role concept incl. approval workflow, simple & effective administration, fast results.
Cons: Since we await more modules to be unlocked, the full picture is not yet available. In BIC Process Design it is sometimes confusing that comments are attached to the area (published, preview, ...) and thus sometimes remain unnoticed.
"Impressions of BIC"
Overall: good : the first introductions were nice, quick and easy handling: easy and intuitive design: clear I appreciate that there is a help section that is quite detailed
Pros: intuitive handling easy to follow instructions
Cons: some features do not seem to be stable and after a customization they also disappear from time to time
Vendor Response
"BicCloud Review"
Pros: a lot of possibilities, connections between processes, uploading of documents, comparison with previous versions, workflow-handling, easy to learn
Cons: Access, Usability for rare users (too much Information) - should be more like a web page or Wikipedia
"Excellent platform for BPM"
Overall: We are overall satisfied with BIC as our main platform for Business Process Management, we are glad to continue working with BIC in the near future
Pros: Friendly use and intuitive, great features to help you design and review models
Cons: Little features that could be improved, like autosave, auto Author fill, among others; also there has been some crashes without notice that affected some stakeholders.
Vendor Response
"BIC BPM Tool"
Overall: It is great as a central repository for all process related information and allowing business uses easily understand what they must do from day today, particularly on mobile devices.
Pros: Beck is very easy to use, and particularly if you have a process centric view of the world. It allows you to develop and describe your business processes across the enterprise and simplify what can sometimes be very complex, and I like the ability for being able to do impact analysis on other aspects of the business.It does not have all the bells and whistles and functionality of other tools in the same class, but what it does very well it's process management and execution for lightweight solutions. It's intuitive and simple to use and links very well to the enterprise architecture components of the business.
Cons: For my use case in supporting the management of processes for our clients there is very little I don't like, but obviously there are some areas of functionality that could be presented in dashboards for ease of management. This is not a major thing, but everything should be looking to excel, even when they are good.
