---
title: "GBTEC Platform Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about GBTEC Platform Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more."
source_url: "https://www.capterra.com/p/181735/BIC-Platform/"
page_type: "product"
language: "en"
---

# 

 GBTEC Platform Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GBTEC Platform

## What is GBTEC Platform?

The GBTEC Platform is an "all-in-one" solution for Digital Transformation, including AI-powered BPM. It is modular and combines the following functionalities: Process modeling and analysis (GBTEC Process Design), Process execution and automation (GBTEC Work Orchestrator) and strategic alignment of enterprise architecture (GBTEC Enterprise Architecture). The GBTEC Platform is used, for example, for process management, quality management, business intelligence, and enterprise architecture management. It can be operated as a public or private cloud or on-premises. With modern AI functions, the GBTEC Platform drives process efficiency and process optimization by intelligently automating manual process modeling and static templates, among other things. GBTEC Enterprise Architecture helps organizations to visualize, analyze, and strategically align their enterprise architecture, ensuring that IT landscapes support business goals effectively.

## What is GBTEC Platform used for?

[Business Process Management](https://www.capterra.com/business-process-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Low Code Development Platform](https://www.capterra.com/low-code-development-platform-software/)

Overall rating

Based on 81 user reviews

Reviews sentiment

Positive

91%

Neutral

7%

Negative

1%

Starting price

$125

Per User, Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GBTEC Platform?[Manage this product listing](https://www.g2.com/products/gbtec-platform/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GBTEC Platform

4.4 (81)

VS.

[### Zapier](https://www.capterra.com/p/130182/Zapier/)

[4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting Price

$125

Per User, Per Year

Starting Price

$29.99

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (81)

Ease Of Use

4.3 (3,038)

Value For Money

4.2 (71)

Value For Money

4.3 (2,347)

Customer Service

4.3 (76)

Customer Service

4.3 (2,006)

## GBTEC Platform alternatives

[Visio](https://www.capterra.com/p/201133/Visio/)

[4.5 (3,284)](https://www.capterra.com/p/201133/Visio/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201133/Visio/)

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

[4.5 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/146136/Lucidchart/)

[process.science](https://www.capterra.com/p/211712/process-science/)

[4.8 (106)](https://www.capterra.com/p/211712/process-science/reviews/)

Starting price

$4.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/211712/process-science/)

Highest Rated

[Albato](https://www.capterra.com/p/228273/Albato/)

[4.8 (406)](https://www.capterra.com/p/228273/Albato/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/228273/Albato/)

[View all alternatives](https://www.capterra.com/p/181735/BIC-Platform/alternatives/)

## FAQs about GBTEC Platform

Overview

### What problems does GBTEC Platform solve?

GBTEC Platform solves fragmented process documentation, inconsistent workflows, and poor visibility into how work is performed across teams and sites. It gives process managers, operations leaders, compliance teams, and business analysts a central way to model, standardize, publish, monitor, and automate processes, reducing errors, manual handoffs, and audit gaps.

Answer based on 49 reviews

Overview

### Which roles and teams benefit most from GBTEC Platform?

GBTEC Platform is most used by process managers, quality leaders, and BPM consultants who need to map, standardize, and improve business workflows. Business analysts and process owners use it to document requirements and monitor compliance, while directors and executives rely on it for governance visibility, operational alignment, and transformation planning.

Answer based on 81 reviews

Overview

### What company size and industries is GBTEC Platform built for?

GBTEC Platform is built for enterprises and midsize organizations across industries, led by enterprise users at 44% and Information Technology and Services at 20%. It also serves midsize businesses at 30% and small businesses at 26%, with Management Consulting and Telecommunications each at 7%, mainly for Business Process Management.

Answer based on 81 reviews

Features and Usability

### What are the key features of GBTEC Platform?

GBTEC Platform includes core BPM features such as process modeling and designing, graphical workflow editor, workflow management, version control, and role-based permissions. Its differentiators are business process automation, BPMN diagram validation, document management with a central repository, and integrations, supporting both process documentation and execution.

Answer based on 49 reviews

Integrations

### Which third-party tools and platforms does GBTEC Platform integrate with?

GBTEC Platform integrates with SAP LeanIX, SAP S/4HANA Cloud, and UiPath. These connections cover enterprise architecture, ERP, and robotic process automation workflows, giving the platform links to core business systems and automation tools used in process management and transformation initiatives.

Answer based on 14 reviews

Getting Started and Support

### What training and onboarding options does GBTEC Platform offer?

GBTEC Platform provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover structured overviews, and documentation and videos provide self-paced reference materials for learning features and setup steps.

Answer based on 9 reviews

Getting Started and Support

### What customer support options does GBTEC Platform offer?

GBTEC Platform provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Reviewer comments describe support as helpful and strong during setup and process modeling, with guidance that reduces early difficulties and after-sales support that users view positively.

Answer based on 4 reviews

Features and Usability

### Is GBTEC Platform easy to use for process design?

GBTEC Platform makes process design clear and approachable for many teams, especially process-focused business users. It offers an intuitive interface, helpful templates, and solid links between design and execution, though some reviewers still find the tool expert-oriented at first and want better reporting, UI polish, and broader collaboration access.

Answer based on 16 reviews

Features and Usability

### Does GBTEC Platform have the features needed for BPM work?

GBTEC Platform covers core BPM needs well with process modeling, documentation, automation, validation, and customization options. Enterprise teams often like the breadth of features and fast object selection, but some users mention missing roadmap items, minor feature gaps, stability issues, and occasional friction between modules or support responsiveness.

Answer based on 15 reviews

## Features

AI summary

Based on 3,617 Business Process Management reviews

Capterra data shows that buyers of business process management software rank the following features as their top priorities:

-   **Workflow Management** (**51%** of reviewers rated this feature as critical)
-   **Task Management** (**43%**)
-   **Business Process Automation** (**46%**)

GBTEC Platform supports all three of the features reviewers consider most important: **Workflow Management**, **Task Management**, and **Business Process Automation**. Together, these capabilities help businesses coordinate processes, assign and track work more effectively, and automate repeatable tasks, allowing teams to improve consistency, reduce manual effort, and keep operations moving efficiently.

Task Management

4.4 (21)

66.67% of 21 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Business Process Automation

4.2 (24)

66.67% of 24 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Process Modeling & Designing

4.7 (40)

97.50% of 40 reviewers that rated this feature as important or highly important

Visually identify, define, and map all details and relationships surrounding business process models and elements

Third-Party Integrations

3.2 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Access Controls/Permissions

4.2 (18)

77.78% of 18 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Process Change Tracking

4.1 (36)

86.11% of 36 reviewers that rated this feature as important or highly important

Document any changes or proposed changes made to business processes or workflows

GBTEC Platform 61 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Collaborative Development: Work with others within one platform/system on the application development process
- Commenting/Notes: Leave comments and notes on documents for others to view
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Deployment Management: Manage the processes involved when making the application ready for use
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms
- Forms Management: Store, manage and track all forms in a centralized location
- Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project
- Integrations Management: Identify which applications need to exchange data and enable these data connections
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
- Process Change Tracking: Document any changes or proposed changes made to business processes or workflows
- Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Workflow: Create, manage, or update project workflows.
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Visual Modeling: Use visual elements such as pre-built blocks and/or shapes to assemble a model or design
- Web/Mobile App Development: Create/edit commerce applications for mobile devices and/or web
- Workflow Configuration: Alter the default workflow to meet your organization's needs
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (81)

4.3

Based on 81 reviews

## Pricing

Value for money

4.2 (71)

Free Trial

Basic

$125.00

Per User,Per Year

Value for money

4.2 (71)

4.2

Based on 71 reviews

## Integrations

[

UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/)[

SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[

SAP LeanIX](https://www.capterra.com/p/126515/leanIX/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (76)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (76)

4.3

Based on 76 reviews

## User reviews

Overall rating

4.4

Based on 81 reviews

Filter by rating

5(40)

4(34)

3(6)

2(0)

1(1)

Mentioned topic

Sorted by most recent

Durand T.

Lead Clinical Quality Analyst

Hospital & Health Care

### "Great simplification of BPM!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

August 31, 2026

Pros

I like it's intuitive, user-friendly interface that simplifies complex business process management and workflow automation without requiring heavy coding. This really was a plus for our team!

Cons

I don't like that advanced process modeling and custom configurations can feel overly complex. Also, reporting and dashboard capabilities are sometimes really limited!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Mike A.

Owner

Food & Beverages

### "Win Big with BIc"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

October 8, 2025

I can’t complain this is the one for any small business and customer service top notch a definite win

Pros

Big value for the amount the customer service is top notch if your a small business than this is the one

Cons

Was a little hard to navigate throughout the platform form at first brighter colours would definitely help

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YC

Yeliz C.

IKS Beauftragte

Information Technology and Services

### "An sich eine sehr gute Tool-Lösung für verschiedenste Bereiche im Unternehmen"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 2, 2025

An sich ein gutes Tool mit breitem Portfolio für die Bereiche zur Möglichkeit von Vernetzung. Manche Darstellungen oder Workflows sind nicht ganz durchdacht oder nicht ganz passend, können aber individuell nach Bedarf entsprechend angepasst werden (customizing).

Pros

Die Vernetzungsmöglichkeit verschiedener Bereiche über die optional dazubuchbaren Module. Zentrale und übersichtliche Darstellung und Ablagemöglichkeit dazugehöriger Dokumente sowie von Rollen und Berechtigungen.

Cons

Man merkst, dass die Module dazugekauft wurden und nicht von demselben Hersteller kommen, wodurch manche Funktionen nicht vollumfänglich userfreundlich nutzbar sind.

Switched from

[ADONIS BPM Suite](https://www.capterra.com/p/236923/ADONIS/)

Strategische Entscheidung seitens des Top Managements.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SM

Safwan M.

Software engineer

Computer Software

### "Safwan's review "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

September 23, 2025

The BIC Platform is very good at automating repetitive tasks, which makes workflows much more efficient and increases productivity.

Pros

It is an intuitive and user-friendly design. The BIC Platform is great at automating mundane tasks. And All-encompassing and Comprehensive Solution

Cons

The UI has been described as confusing or cluttered. The platform is new and still missing minor features

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2025

Thank you for your positive feedback on our software! We are doing everything we can to continuously improve our software. Best regards Your GBTEC-Team

MM

Mag. Michaela M.

Prozessmanagerin

Health, Wellness and Fitness

### "BIC Platform - Feedback"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 22, 2025

Ich konnte die Inhalte der Schulung gut in die Praxis umsetzen. Der Katalog ist von der Pflege her sehr gut umgesetzt.

Pros

Such- und Auswahlfunktion für Objekte KI Unterstützung Schnittstellen vorhanden Bedienoberfläche userfriendly Kommentarfunktion für "Lesende" find ich unterstützend

Cons

Änderungen für Berichte mit unterschiedlichen Anforderungen sind aufwändig. Bei den Verbindungslinien ist es doch mühsam diese manchmal zu ändern bzw. anzupassen, da dies dann nur mit einer enormen Vergrößerung der Bildschirmansicht möglich ist (z.B. Zuordnungsdiagramm)

Switched from

[Confluence](https://www.capterra.com/p/136446/Confluence/)

Achtung: Der Wechsel war von p4b (leider in der Auswahl nicht vorhanden). Der Support für das Tool wurde eingestellt.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JS

Janni S.

Process Architect

Information Technology and Services

### "Tolles, benutzerfreundliches Tool "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2025

Sehr netter und guter Vertrieb, Kompaktschulung sehr gut und übersichtlich für den Einstieg, Onboarding toll betreut -- alles andere wird die Zeit zeigen.

Pros

Ich mag das Look & Feel, es ist bedienungsfreundlich und einfach zu verstehen. Keine große Erläuterung nötig. Viele Möglichkeiten (auch eigenständig) zu customizen und an die eigene Company anzupassen.

Cons

Da wir das Tool gerade erst einführen und es bei uns noch nicht in Benutzung ist kann ich mich hierzu nicht äußern.

Alternatives considered

[Aeneis](https://www.capterra.com/p/219219/Aeneis/)

[Bpanda](https://www.capterra.com/p/10005178/Bpanda/)

Reasons for choosing GBTEC Platform

Mit Blick in die Zukunft war es von den Entwicklungsmöglichkeiten die beste Option. Und das Look & Feel ist toll und intuitiv bedienbar.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KI

Katja I.

Projektmanager

Real Estate

### "Projektmanagement mit BIC"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

September 22, 2025

Gutes Tool inkl. Schnittstellen zu anderen Tools wie z.B. LeanIX - ermöglicht Enterprise Architecture Team den Überbick

Pros

Intuitiv zu nutzen - macht den Einstieg einfach auch für Kollegen, die bislang keine bis wenig Erfahrung mit Prozessmodellierung haben

Cons

Rückmeldungen zu Fehlermeldungen vom Serviceteam nicht immer im ersten Schritt zielführend; erneutes Eröffnen von Tickets ist zeitintensiv

Alternatives considered

[SAP Signavio](https://www.capterra.com/p/137139/Signavio/)

Reasons for choosing GBTEC Platform

Strategische Entscheidung + IKS-Prozesse

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

FB

Florian B.

Leitung QM

Wholesale

### "Prozesse, Execution - TOP!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2025

Pros

intuitive Prozessmodellierung, individuelle Administration, Sehr übersichtliches System, Automatisierung durch Execution

Cons

Wir befinden uns gerade noch im Onboading des Systems. Bisher gibt läuft alles sehr gut und wir haben viel Spaß mit dem System.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 15, 2025

Thank you very much for your positive feedback on our software! We wish you a successful start in process optimization! Best regards, Your GBTEC Team

JP

Julia P.

Prozessmanager

Renewables & Environment

### "ganzheitliche Plattform"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 17, 2025

Das Tool bietet nach einer gewissen Einarbeitung/Beschäftigung eine gute Übersicht, die neue Oberfläche ist optisch viel ansprechender und die Schnittstellen zwischen den den einzelnen Tools (GRC etc.) sind super (Stichwort ganzheitliches Konzept). die Weiterentwicklungen beurteile ich sehr positiv.

Pros

mit dem Support & den Webinare (Weiterentwicklung der Themen) wurden viele positive Erfahrungen verknüpft

Cons

oftmals nicht intuitiv für den Anwender/Nutzer, der keine täglichen Bezugspunkte zum BIC hat und nur gelegentlich nach Prozessen sucht bzw. Autoren, die nicht permanent modellieren (Stichwort Linien zum Verbinden der Aktivitäten)

Switched from

[ADONIS BPM Suite](https://www.capterra.com/p/236923/ADONIS/)

ich habe die Firma gewechselt und aus diesem Grund auch das Tool

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TS

Tanja S.

Prozessmanagerin - Digitale Transformation

Higher Education

### "BIC erleichtert unseren Arbeitsalltag"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 15, 2025

Wir haben BIC-PD und BIC-PE seit 2 Jahren im Einsatz. Aktuell sind über 50 Vorgänge abgebildet und ca. 15 Prozesse digitalisiert. Weg zum papierlosen Arbeitsplatz. Erleichtert unseren Arbeitsalltag.

Pros

Ohne tiefere IT-Kenntnisse kann durch Low-Code leicht ein Workflow erstellt werden. Zentrale Dokumentenverwaltung im Katalog.

Cons

Die Einspielung von neuen Releases verläuft z.T. noch holprig. Die Schnittstellenverbindungen stellen uns noch vor Herausforderungen.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/181735/BIC-Platform/reviews/)

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Popular comparisons

[Zapier vs GBTEC Platform](https://www.capterra.com/compare/130182-181735/Zapier-vs-BIC-Platform)