Workable Software

Workable


4.5 / 5
310 reviews

Who Uses This Software?

Workable is for organizations of all types, anywhere in the world. From high-growth tech start-ups to well-established organizations in healthcare, hospitality, media, manufacturing and more.


Average Ratings

310 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $50.00/month
  • Pricing Details
    Custom plans with discounts for hiring at scale. PAYGO options available.
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Workable Software
  • www.workable.com
  • United States

About Workable

Workable is all-in-one recruiting software: a single system for teams to find, track and evaluate candidates. Quick to implement and easy to use, Workable accelerates the hiring process by finding the right candidates faster and improving hiring team collaboration. Workable is currently helping over 6000 organizations of all sizes to meet their hiring goals on time and on budget, by reducing their time to hire.


Workable Features

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • Application Management
  • Billing & Invoicing
  • Built-in ATS
  • Discount / Package Management
  • Employer Accounts
  • Job Management
  • Matching Engine
  • Resume Posting
  • Resume Search
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal
  • Career Development Planning
  • Compensation Management
  • Competency Management
  • Employee Lifecycle Management
  • Goal Setting / Tracking
  • Job Description Management
  • Onboarding
  • Performance Appraisal
  • Recruiting Management
  • Succession Planning
  • Training Management

Workable Reviews Recently Reviewed!


JUST WHAT WE WERE LOOKING FOR, AND MORE!!!!

May 29, 2015
5/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is well thought out, and by far the ONLY affordable option we found on the market. The fact that our employment ads, once on Workable, automatically go out to many FREE job sites without any further action on our part is a huge plus and has led to our being able to have more applications to review (and even more than we can handle sometimes -- but that's HARDLY a complaint!) Workable has been a blessing to our company. I know that sounds cliche', but it's definitely true. I personally spoke with various vendors and attended a few online demos of other options, but the pricing was way beyond what our company's budget could handle! The President of our Company would only support monthly fees that were next to nothing, and I did not believe that such a product existed -- we had also searched a year or so ago, to no avail due to pricing. (Unfortunately I did not come across Workable at that time, or we would be a year into using it by now! The vendor has a helpful, down-to-earth approach. I have received an email or two (often from more than one rep) AT LEAST ONCE A WEEK asking how we like the product and if there is anything Workable can do to further support us. Workable's reps understand the right balance of "helpful". To receive phone calls would be annoying because our office environment is hectic and it's much more efficient to be able to communiate via email. I like receiving their messages, because it provides a quick and easy avenue to address questions or concerns. Any time I have asked a question through email, I have received a response very quickly.

Cons: I do not have any significant complaints. The one thing that the Workable software does not include is a pre-made space for an applicant to input their middle name. In instances where an applicant has a very common first and last name, we WANT that middle name (call us crazy!?!). I approached a Workable rep about this (via trusty email!) and he said that they have found that, in the absence of a specific Middle Name block, applicants tend to put their first and middle name in the First Name block. This has not been our experience at all, and I found that answer a bit offputting -- but it's far from a major issue! The software allows for users to add fields beyond the generic, but I believe applicants would be more apt to fill in their middle name if the block was there, front and center. Some applicants just leave the name space we added blank since it's "after the fact". Again though, if this is our biggest problem, we will still prosper with the help of this software!

Recommendations to other buyers: Price. Price. Price. Software vendors are in abundance and eager to sell their wares. Truth be told, Workable offers an extremely competitive package for a comparably tiny pricetag. It's a good place to get your feet wet, and along the way, you end up realizing that their platform has as much to offer (if not more) than the competitors'. A free trial period is a common offer, and customers deserve to have that transitional period without charge to determine if the package solidly addresses their needs.

The Easiest Applicant Tracking Software to Figure Out

Jul 11, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We're a startup with less than 15 people trying to hire 4-5 more. We have two people in charge of recruiting. After getting in touch with other ATS' (Lever, BreezyHR, Jobvite, HiringThing, the Applicant Stack), we went with Workable. This is possibly simply because most of those other softwares put me into a sales cycle queue, and I had to wait 3-4 days before I could talk to someone or see a demo. Meanwhile, Workable lets you sign up for a trial, and gets out of your way. I figured everything out on my own in 20 minutes. I think this is a testament to how well built their UI is-- you don't need a 30 minute handheld demo to figure it out, unlike other ATS (apparently). To compare, BreezyHR was also fairly intuitive, but we liked the feel of Workable better. Lever is also VERY beautiful software, but we got quoted around 6k/year (no monthly option). Meanwhile, Workable, is 200/mo for 4 jobs (monthly, not annual contract), and has 98% of the same functionality. Lever, based on the demo I got from their very nice saleslady, seems better if you're a big company where you need help streamlining communication quickly between departments, or want help auto-nurturing your recruited candidates. That just wasn't us, we're smaller and only hiring 4-5 people right now. Workable was easy to figure out, responsive, customizable, and I liked the monthly pay option. I would recommend it to any startup or small company, without any hesitation. Also, if you're recruiting...the real Workable seller is the People Search function. I almost don't want to talk about it, because I don't want other people to know about it.

Pros: -Incredibly intuitive interface -Upfront pricing that's easy to understand and reasonable (not great, but reasonable) -Customizable pipeline -People Search Chrome extension is INCREDIBLE and no one else has it. -Easy, one step posting to multiple job sites (free and premium) -Custom links so applicants can apply from anywhere and still end up in your pipeline. -On/Off mode: You can pay monthly when you're hiring, and stop when you have no active jobs. You won't lose your data.

Cons: -A few bugs (software doesn't always fetch a photo when you put in an email, even if it finds multiple social profiles) -Customer Support isn't immediate (you have to email, but they usually respond in <6 hours)

Excellent Service and Job Posting Portal

Apr 02, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Working with Workable is great! The system is very intuitive and straight forward; it is easy to use, understand, customize, and looks neat and professional. Categories for candidates are well organized and it is easy to manage candidates who were not selected versus those we would like to see continue through the interviewing and hiring process. We have received many hits on our postings and have quality candidates applying for each position we post.

I love how un-cluttered Workable is. Workable has everything we need to successfully fill our positions, and has nothing that we don't need. Our company "careers" page looks very professional, modern, and we love that it can be used on its own as a link from our company page, or embedded via code into our page directly.

I also enjoy the fact that if we're not reaching a good audience using the standard free listings, we have the option for a small fee to make our job posting premier or sponsored on the site of our choice for greater visibility. Haven't had to use this yet though as we're happy with the candidates currently coming in.

It's really easy to add users, hiring managers, and external recruiters to Workable and assign job openings to them. We hire for a lot of different locations and it is great to have a manager 3000 miles away be able to manage their candidates on their own with ease.

Resume upload and parsing is great and helped us from the transition from an old job posting portal to Workable. I uploaded hundreds of resumes from active jobs we had open with the old system into the new posts we made with Workable, and the process took all of 10 minutes with no data entry involved on my end. All our candidates are saved and attached to their proper jobs, and nothing was lost in the transition.

Workable customer service is very prompt and polite, and always resolve our questions and inquiries quickly and with great advice and support. Workable shows that they value their customers and will work with us to train us in their system, help with setup and any issues we may encounter. To be honest we don't really have a lot of issues with Workable to begin with, but the few we had (getting them set up as a vendor because they are not based in the US and basics of learning ins and outs of the system) have been resolved to our expectations.

A+ service at an A+ value.

Easy to Use and Cost Effective

Apr 17, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: It's a good company and a good platform that is easy to use. If you are looking for a more cost effective option and are okay with losing some of the features you would get with a bigger ATS, Workable is a good choice. They do focus on rolling out new features and I am excited to see what happens next with them.

Pros: Very easy to use system, and the interfaces are intuitive for admins, users, and applicants. Each job goes out to 12 free job boards and candidates find it very easy to apply. Also allows candidates to apply with LinkedIn. Tracking of candidates through each job process is very easy with the "Bins" that peoples can flow through. Email templates, interview templates help keep the process simple and effective. Workable allows for each integration with HRIS, screening tools, and other interfaces.

Cons: Not much customization available depending on the price point you are willing to pay. More of an out-of-box software and does not allow the flexibility you would see with some other bigger ATS's. Some features you

Easy to use product!

Oct 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Functionality of the product is superb. Many of our hiring managers find it really easy to use. Often times, they don't even need a training on how to use the product.

My favorite feature is the ability to email candidates directly from the software. It's a great way to keep yourself organized especially when you are emailing a dozen candidates. It also allows other hiring managers to see your emails that way they are aware of your progress with the candidate.

Cons: One thing I do not like about Workable is the fact that the hiring stages cannot be customized for each individual role. For example, if one role requires a phone interview and another does not, I cannot remove this phone interview stages for the role that does not require it. The hiring stages are "one size fits all."

My favorite ATS so far!

Oct 03, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really enjoy the ease of use. Everything is laid out in such a way, that you can navigate easily. I've trained a few people to use Workable, and they picked it up quickly. They also have many integrations that improve the value. The customizable pipeline is great, and they offer templates you can write, or use their provided ones. They have the option to drag and drop a resume, which will upload a candidate. I use this feature frequently and it is the quickest and most effective I've seen. Overall, Workable has the features I want most in an ATS.

Cons: The reporting is not my favorite. They have many options for reports, but you cannot customize all of them, which makes it harder to track the lead sources in depth. I wish there was a better rating system, currently, I can do thumbs up or thumbs down, but I find many candidates don't fall into either of those two categories.

Overall: The ease of use allows me to track my applicants in the most effective way. Workable saves me time in recruiting, with the options of templates, background checks, assessments, and other integrations.

It was a great stepping stone

Jun 07, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: If you only need a few roles, and you want something super easy to use with basically no learning curve, this is a great option. If you need 5 or more open jobs at all times, you might benefit from shopping around.

Pros: Workable was VERY easy to use - the buttons are where you want them to be, it's easy to create new roles, emails, etc. My favorite piece was the clean/easy dashboard. An unlimited user is a nice feature. The scorecards are awesome and easy to use, and they are creating new helpful features like this all the time. Gmail integration works well.

Cons: Workable's pricing structure isn't conducive to our needs anymore, it's gotten expensive for the platform that it is. There's no email automation aside from template creation, you can't create different pipeline stages for different roles - you are stuck with one pipeline for all your reqs. Outlook integration does NOT work well.

Very good Value for Money

Dec 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: the System is very good and affordable for small and medium and maybe some large companies, it will make life easier for recruiters and fasten the process, but if you need more Analysis, reports and also if you have complex requirements for hiring process & stages it will aim for other ATS the System features is developing which is something exciting.

Pros: 1- Reasonable price compared to other ATS 2- Easy to use Software that doesn't need much training and easy navigation around the System. 3- availability of trial period which is not the case with other ATS 4- automate the publishing of job vacancies on free and premium sites as well 5- customizable pipeline. 6- Chrome browser extinsion which I didn't see in most ATS. 7- Auto screening process based on the criteria defined for the Job. 8- Interview Management, from Calendaring to scoring and Qualifying the candidate 9- easy integration through APIs with other systems for on boarding and HRMS enrollment

Cons: 1- job stages not customizable per job title so all jobs will follow same stages 2- Reporting isn't very good as customization is limited. 3- Candidate Rating needs enhancement, it cannot be only about thumbs up or down

Great Tool -- Some Room for Improvement

Dec 05, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: * Able to build out recruiting funnels/hiring process.

* Wide variety of analytics to track recruiting KPIs.

* Candidates can easily be tracked throughout the process.

* Quickly pull up social media information.

Cons: * Gmail conversations do not always sync, which leaves you needing to use Workable.

* Duplicates are not recognized by the system.

* Social media information is not always accurate.

Overall: Workable is a great tool for tracking and building out recruitment funnels. There are some irregularities, such as issues where LinkedIn profile duplicates are not recognized when uploading a candidate via a link. With a large team, this adds an extra step to every upload by needing to double-check the system for a candidate prior to making an upload.

Room for Improvement: Build out the Chrome extension to immediately recognize duplicates straight from the browser.

Recommendations to other buyers: 90% of recruiters make a hire through LinkedIn, but social media is becoming increasingly important for job seekers. I would tie in the ability to search social media profiles from the browser, and search for system duplicates from the browser.

Review from The Mental Health Association of Columbia-Greene Counties

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to use this software, it is extremely easy to teach new users most of the features that they would need to use. Another thing I love about the software is if you ever have a question most of them can be answered by looking in the help section. I use the chat feature a lot when I am having issues and the response is always fast and efficient.

Cons: I wish there was a way to kick back the voluntary EEO forms to our email when individuals fill them out instead of just a report that can be run.

Overall: Overall our experience with workable has been great no issues that have never been resolved. An easy to use software.

Workable review

Aug 21, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Workable is extremely easy to use. The features built in are very self explanatory and the job boards are top notch.

Cons: Everything seems to be coming at a price now. Workable started off as one of the most truly affordable ATS systems. They have not always been the first ATS to the table when introducing new functionality, but they seem to do a good job with it. However, they have been taking away portions of the product that were initially available, which comes off as greedy. Customer service is incredibly inflexible at times, which is quite frustrating for a company that has been with them for so long.

One of the best ATS for small and medium sized companies

Jan 14, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The tool has been a great asset for your organization. it allows us to pick and customize the modules that we want to use and expand as we need. We also love the attention to detail and their understanding of the recruitment process. Features like easy sharing of profiles with hiring managers, candidate feedback and tracking have been built with great care and thought. Its made our recruiters work a lot easier

Cons: The software has certain drawbacks when implemented at a large scale. The ATS might not be the easiest to scale and minor bugs can be found occasionally.

Overall: The product was of great help while we were rapidly expanding without a structure to our hiring. Workable allowed us to customize the job flow as we required

Global Hiring Tool

Aug 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software has allowed us to connect with multiple employees around the world. The tool allows you to keep control from the beginning of the application process up to the hiring stage, the connectivity with other apps is seamless. We've synced our hiring process with BambooHR and we are happy about it.

Cons: If a potential employee gets rejected once we have to delete the info before they can re-apply, this is a hassle as we can't store previous information or feedback from their first application.

Overall: This software has helped us hire our international workforce without any major issues. We continue to find new integration tools that will help us achieve our hiring goals faste.

Capterra loader

Used workable as user for over 2 years. Generally a good experience.

Feb 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

Pros: Generally a good software for recruiting except for timeline and dates. Easy to use and handle.

Cons: What I dislike and face difficulty is the historical timeline. The software does not indicate the historical date of submittal or date of comment/note. It just says 10 days back or 1 year back (Which may be approximate) . Dont have exact date to pull up candidate email from the outlook if needed ! Also if you reply to a workable email message the reply is partially cutoff and does not appear on work

Made my life easier!

May 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Keeping candidates organized, create own pipeline stages, communicate with others or with candidate directly.

Cons: Messages meant to be sent within the company were sent to the candidate by different stakeholders, ie more than one person made this mistake which means this is a flaw in the design. Talent pool was also a bit confusing, I'd like to move candidates from Talent Pool to a pipeline and vice versa.

Overall: Organized candidates, kept track of communications to candidates, easy to pull reports!

Everything you need in one place

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Excellent product all-round, I have used several ATS in my life, but never has one been so user-friendly and functional as Workable. I don't need to instruct new users when I add them, it's so simple.

Cons: There is a big focus on them releasing new features which is great, but these are big-win features that will attract more customers, also great, but it's not very often that there are features that improve the existing product and benefit existing clients.

Simple and effective applicant tracking system

Aug 05, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Whatever advertisement you post, gets automatically posted in free job sites and you get more reach and this feature is available in both free and paid versions. The application is very cost effective. A clean and intuitive interface is provided. It is one of simplest applicant tracking system. The pipeline feature is very much customizable. You are provided with a people search google chrome extension which reduces time consumption. There is this on and off mode, as payment is concerned, you need to only pay for the time you use the application. The applicants can also apply via linked in. the application provides a lot of integrations including HRIS and other screening tools. The available email and interview templates help in simplifying the process and reduces the time lag. The interfaces are easy to use for both the users as well as the applicants. Very responsive customer service and support system.

Cons: The Application is a little pricey for small firms even though the features are well suited for startups.

Great customer service!

Nov 27, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's simple and easy to use. Easily posts to external job boards with just a click. The employer careers pages are simple and clean- could be more customizable and interactive but the product is fairly cheap compared to competitors.

Customer service is FAST and always helpful. We've been with workable since the beginning and they've taken our feedback into consideration.

Cons: The only real downside is the database search is somewhat cheap. I'm a huge pipeline recruiter- their hashtags to categorize help but a boolean search function would be awesome.

Workable

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Workable is an amazing product and it is ideal for recruiting in a professional work environment. I would highly recommend.

Pros: The program is easy to understand and use. The program offers flexibility in designing communication templates and the application. I appreciate the ability to directly link to my calendar.

Cons: Though I believe Customer Service has done a very nice job of helping me learn the system, it can be frustrating when I am looking for an answer quickly. Communication starts with an email or chat session which is not often returned until the next day.

Workable makes work more Workable (terrible title I know)

Feb 23, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Our company previously used to use an email account and an Excel spreadsheet to manage job applications/potential candidates. Although it wasn't pretty, this method worked when our applicant pool was limited. When we moved to our new office, one of our main priorities was to heavily recruit interns/sales people. When the applications started pouring in, we knew that we had to find a program that would: -easily manage the applicants coming in -store all resumes/cover letters/information in one place -send out automated emails for different stages in the hiring process A representative from Software Advice suggested Workable to us, and after our first demo, we knew this was the perfect program for our small/mid level business. The interface is sleek and very user-friendly. What we found particularly helpful was the ability to streamline the applicants using a company-specific Workable page where applicants can submit their information/resume electronically. All in all, we are very happy with Workable and will continue to use it in the future.

Cons: The product is a bit on the pricey side, but considering all the time we've saved by using it, the costs are definitely justified.

Recommendations to other buyers: Make sure you know exactly what you need from a HR software. If you absolutely don't need a applicant-portal or a fancy user interface, don't shell out the unnecessary money. Also be conscious of your employee size. Many HR software products are better suited for specific sizes.

Very easy to set up, tidy simple process and dashboard

Jul 11, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Work definitely recommend for those wanting to streamline recruitment and build a talent pipeline without an expensive outlay.

Pros: Easy move through, simple to track notes and to share with hiring managers, easy tagging, not complicated, intuitive easy to manage the candidate experience.

Cons: Lack some of the features of some larger more expensive packages but is a minor for under 100 staff still a great product

Review from a non HR person

Oct 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the "all in one place" feeling and comments section. This was a new product to me and I found it usable, easy to learn and intuitive enough.

Cons: What I didn't like is delays in email notifications to my email when a new candidate or comments arrive. Somehow after I receive an email that a new candidate has applied, I go to the system and find out that this happened 6-8-12 hours before...

Overall: our company uses the software because we do have a lot of hires and it saves terrific time for communication and reviewing candidates/ profiles.

Review

Nov 01, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like how multiple hiring managers can access simultaneously, leave comments, and keep track of candidates.

Cons: I do not like how it is job based not profile/candidate based - for example, if the same person applies to 5 jobs we will not be able to easily see the comments/status from their other applications unless we physically check each position they have applied to. This makes it a very lengthy process. i would say this is the biggest draw back we are currently facing with workable.

Overall: Overall good experience, if workable allows the employers to easily see the candidates application history without having to physically check each posting they applied to it would make the user experience much better.

Excellent ATS, excellent team! Great for small businesses.

Mar 19, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Overall, Workable is a great applicant tracking system (ATS). When my team was using a different ATS, every hiring manager began the meeting by telling me how much they hated that ATS. Once we switched to Workable, everything just worked the way it was supposed to. The hiring managers enjoyed using it too.

Some of my favorite parts of it are:

- it is very easy to set up

- the UX is very clean and easy to use

- the customer service is excellent - I always got speedy responses to any questions I asked!

- the integrations with free/paid job boards is great, they offer a lot of options

- they're constantly making improvements and adding new features

- the 15 day trial is a great way to play around with it and see how easy it is to set up

- the Chrome extension that allows you to import profiles into Workable

Some small but standard features that I think it's missing are:

- the ability to delay emails (i.e. if you're rejecting a candidate, have the email send in 1 or 2 days instead of immediately)

- the ability to customize job pipelines for each role (you can customize it for the entire company, though!)

We are switching to another ATS because we want more out of our ATS (offer letter integration, interview feedback, etc). However, Workable is a great tool! I would highly recommend it to anyone who wants to start using an ATS to organize their hiring, or anyone who is unhappy with their ATS and wants something basic but very solid. The ability to pay monthly without a contract is also appealing - you can try it out and then switch if you don't like it.

All your hiring needs in one place

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Big fan. These folks got their product right. Highly recommend, especially for small teams with limited time to devote to the recruiting process. Totally streamlines everything!

Pros: I've been involved in hiring for over a decade and have never found as great a tool as Workable! You can do just about everything through its interface: search, view resumes and screening questions, outreach, set appointments that sync with my calendar, compare candidates, share candidates, rate and comment on candidates (great for teams), easily follow candidates through their path to hiring, buy advertising with all the major job portals. This is everything I need to make hiring a snap!

Cons: I really only have 2 comments regarding ways to improve: 1) When printing resumes, allow them to maintain their original formatting submitted by the candidate 2) Integrate a feature like Assistant.to for scheduling so that I can give candidates several different time slots to choose from that automatically sync to my calendar

Capterra loader

It gets the job done without frills

May 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Workable isn't the most feature-filled option out there, but I kind of like that about it. It's to the point, good integrations for the most part, and effective. You also have lots of customizable options with regard to your desired pipeline flow.

Cons: Some more integrations would be great, but my primary request would be for them to lower the number of clicks required to achieve certain functions. It can be incredibly repetitive with unnecessary clicks.

Great instrument for candidate management

Jul 19, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I like the parsing algorhytm of Workable: just enter the name and candidate's email and social profile's information will be parced from the net. Easy upload of CVs, great candidate management, erase of duplicated entries and check of CVs for duplicates, great system for team work, notices, shortlisting etc.

Cons: Too many functions and you need time to discover and use all of them. Not very clear pricing structure for packages and paid functions.

Recruitment Manager Review

Nov 30, 2015
5/5
Overall

4.5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: I really like how you can easily categorize job candidates. The ability to publish to multiple job sites simultaneously is convenient. I also like how easy it is to email candidates right from Workable. If I switch to my main email, Workable also allows me to import those emails with one click. I can add tags that make it easy to search for candidates later. I also really like the note system and that it leaves a time stamp.

Cons: I do not like that once you close out a position you cannot contact or leave notes about those applicants easily without importing them to a new job posting. I understand paying for active job postings, but sometimes I am still contacting potential candidates after closing a position. It would be nice if that was not affected just because the posting is no longer active.

Recommendations to other buyers: I would recommend that you try this software. Workable offers a free trial. The software is great for our needs, but may not be for everyone. With so many applicant tracking systems to choose from, I think more companies would be wise to offer a free trial.

It is exactly a Human Resources choice

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I had my HR team use this software and everyone told me that starting from maintaining the resume data till the candidate is onboarded the product employs all streamlined methods to ensure the data is stored correctly without any inaccuracy.

Cons: I understand it is little time talking for anyone to understand the tool first because it looks like it is complex at a first glance., but training can reduce this shortcoming.

Workable Review

Apr 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Workable is one of the best tool where the migration of your database is the easiest from you old system or database,supports clean and smooth mass mailing ,it is one of the tools where it has a extension for google chrome as well for one click and easy recruiting and many such other important features that you may need

Cons: Workable seriously need to work on their customer service platform which is often slow sometimes really non responsive and not helping ,Job posting also needs to be improvised as its not that interacting like their other competitors in the market

Super User Friendly ATS

Oct 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It's very easy to work with and to collaborate with hiring managers and other involved parties. Their new mobile app is really good, saves time and effort

Cons: The reporting options and the search options are relatively weak. Also their people

Overall: Overall experience is very good, easy to work with, time saving, very good customer support whenever needed, extra tips provided from the company even through their blog or their webinars. I'm happy to work with it

I have used Workable in my startup's hiring process

Jul 17, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: First of all, for the startups who have really limited budget, Workable has a free plan, exactly what a startup needs. You can punlish up to 5 positions which is adequate for a small size company.

Secondly, the integrarion with indeed.com and glassdoor is boosting the number of applicants and increase your visibility even if you are a small company has no budget for promoting jobs.

As last, the employee acquisition funnel that they created is really helpful and communicating with your team member about different applicants helps and saves time a lot.

Cons: Even if I really like this tool there are some points that O did bot find user friensly in terms of interface and experience.

The acquisition funnel should be easy and obvious in terms of interface. While passing between different profiles, sometimes you feel lost.

Searching different profiles, you do not easily understand in what stage of specific person. Also, qualifying, rejecting options are sometimes leading to wromg actions due to the layout of buttons and interactions.

Overall: Quick hiring process, time saving, useful insights and tools, flexible, enhancing communication with full visibility of applicants. Better than alternatives since the job posting from different well-know websites. As a free of service, I was completely satisfied with the result that Workable contributed to my team.

Workable Works

Mar 17, 2015
5/5
Overall

Comments: Workable is a fantastic product for internal recruitment teams, with a great UX/UI and workflow. It completes our company careers page, looks great and has already started to attract quality candidates to our openings. We really couldn't be happier!

Pros: Fantastic value for money, and complete flexibility across pricing plans! Custom Job Application Forms - helping you get as much information from the candidate as possible from the initial stages. Multiple Job Site Posting with ease. Social Recruiting - linking all of your social networks to make sure your jobs get optimum exposure. Team Involvement - you can add as many team members as you like to the system, and share as much or little as you like with the hiring managers. It is a much better way of controlling the review and interview processes, rather than simply relying on emails. Relevant Reporting & Analytic s - to help you see how your recruitment processes are performing, and also help you understand where you are having the most success when attracting new candidates.

Cons: It would be great if we could link our Twitter account to Workable for tweets about new roles, but other than that we have none.

Capterra loader

Workable

Aug 22, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that the postings are automatically plugged into multiple sites. The interface is convenient in that you can see where it's being looked at and sign up for a more thorough posting through Workable at different sites if needed. The data collection and posting gathered from the site (resume, letters, etc.) is helpful and well organized.

Cons: Costs can add up when posting online. You have the Workable fee and the additional fees for other sites can be pricey. I do wish there was a discount of some sort.

Overall: Like any job posting, this can be hit or miss if you are using the lowest priced version. It has been helpful in finding quality candidates

Workable... Works!

Sep 01, 2016
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3.5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to set up and start posting jobs. The interface is easy to understand and you don't need to waste anytime with user guides or training for that matter. Their support team is very accessible and I rarely "can't" get a hold of them. The price is also a reasonably easy sell to decision makers.

Cons: It leaves something to be desired. I have used Jazz in the past and Jazz offers way more candidate focused ./ user focused features that Workable just hasn't done. When you do ask the Support staff they usually don't even had the feature ideas on a product roadmap which is frustrating because with a software purchase you hope they are always going to improve it. It's a low cost option and that becomes obvious when you start using the software.

Recommendations to other buyers: If cost is your biggest priority, it's a great solution. It was the first ATS my company implemented and they were hardly sold on the idea of an ATS to begin with. But if you can stretch your budget, go with Jazz or something like that. It would be worth the cost.

WORKABLE ROCK!

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The ease of the use. Very easy to see the applications and resume's

Cons: Once a candidate is hired, can the application be put in to a separate file.

Overall: I am the HR Asst/HR Recruiter. I view the applications on a daily basis.

Really good Recruitment Software

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: I would strongly recommend it is easy to share infromation about the progress with Managers and the Dashboard gives a really quick and useful overview of what is it going on.

Pros: It is exactly what you need for recruitment! I have tried many of them and this is the one I find more useful. Really easy to set up and integrate with Indeed Assessments, also good analytics feature where you can see which pages have been more effective, etc.

Cons: The cherry on the top would be for this to integrate with our other HR programs, such as Gusto and Zenefits.

Great to use and organize your recruitment

Jul 25, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is the best solution I have ever seen to organize the OVERLOAD of CVs and job applications. It makes the process easier, from job posting to the pipeline of gathering the CVs and profiles all in one place, to send it to hiring screening team to interview and hired. Besides this it helps you with quite usefull tool like mass rejection, templates of leters that is intelligent and fill the gaps with the candidate information.

Cons: It's a bit scary and tricky at the begning, but it's quite intuitive and user friendly. I can't think in a super CON, probably only the fact of me not being that senior in using it I can afirm that takes a bit to get used to it.

Overall: Having the process of recruitment from advertising to hiring so organized and easy was a life changer to a company like mine that has a big employee turnover once we work with Fixed Term contract and projects that are always changing.

A great tool for a company recruiter or hiring manager

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Comments: It would be cool to have a PPC and fixed price option for each job posting site.

Pros: Allows a user to manage applicants from initial resume submission to hire The ability to manage and purchase services from multiple recruiting sites

Cons: I dont like the restrictions in job posting design. We also wish we images would translate to career sites, but that's a minor point.

An awesome solution

Nov 01, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, good support, keeps most hiring info in one place

Cons: A lot of the main features we wanted were locked into the Pro version. Not a big deal, but relevant

Workable works for us!

Jun 15, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use, value for the money. Accurate, timely billing. I like the job description section too and have used it many times.

Cons: Candidates must post to a particular position. Sometimes what they want isn't posted, and it would be nice if they could submit an app to just the company in general and not a particular job.

Workable helped in real time communication

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Candidates get real-time communication! We schedule our interviews through the candidate portal. Customized communication templates help us tailor our responses at every stage of the process.

Cons: The navigation from the home screen is not really intuitive. But once you get used to it, it's not a big deal.

Head of Talent review

Dec 28, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: Workable is a nice ats for a very small company. They have good value.

Cons: If your company is growing you will quickly grow out of workable.

Capterra loader

Review by Dev-Pro.net

Nov 01, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Customizable pipeline, Timeline, Access levels, Interview Scorecards, reporting

Cons: Would really like it to be more customizable. Jobs need to be edited not only for external use. Would be really cool to create kind of a Trello board feature to prioritize vacancies within Recruitment team. Would be great to edit Subjects of messages. Would be great to hide interviewer names from Interview events in the calendar.

Overall: Overall positive. But need more customizations.

Very easy to get started reviewing applicants

Jul 28, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: This is the perfect ATS and highly recommended as a great jumping off point into the world of recruiting and hiring software.

Pros: If you don't have any system in place to review and track applicants, Workable is a great program to get started. There's practically no learning curve and even the most computer illiterate people in my office have been able to pick up the program right away. It has a great design and user interface.

Cons: Workable is a great first step into recruiting and hiring software, but for a business looking for more advanced features and uses, I would not recommend Workable. It's not very customizable and can be limited in its scope.

Capterra loader

Very helpful to filter out more qualified candidates with this solution.

Nov 17, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about Workable is that I can use assessments to help score and rank higher qualified candidates when we post requisitions for our organization. In the past we have to review each candidate separately make the decisions if we wish to invite the candidate for an interview, refer them to another open requisition or send them a rejection letter. With the assessments that we can build and attached to the requisition our candidates will apply for a open position and will have to complete those assessment. We can then view their ranking and easily decide if that candidate is worthy of a interview. We like how we can track our candidate resume and also view their social media sites like LinkedIn. We feel with Workable we have hired more qualified candidates that provide immediate value to our organization from the first day they begin employment with us.

Cons: Sometimes the candidates have the resume in a another format that is difficult for us to view in Workable. This rarely occurs but enough to mention it as a dislike.

Overall: I can easily review more qualified candidates when they apply for an open requisition.

Capterra loader

Love it

Nov 16, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We've been using Workable for a couple of years now and I cannot recommend it highly enough. A great tool for keep track of job applicants and conversation threads. Super easy to use and not too expensive. Good job my Greek friends!

Cons: Customer support hasn't always been brilliant and sometimes it's hard to find the right person in the organisation to talk to.

Overall: Organised hiring, plain and simple. SO much better than using a google doc and I haven't seen another ATS as clean and user friendly as Workable.

Workable is amazing!

Nov 09, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It's so user friendly, easy to use, can be customized as per your need and gives you one shop solution to all your recruitment needs.

Cons: They can do a better job of updating customers of their latest changes/updates. One may find that he/she has to find out themselves what changed!

Capterra loader

Simple interface, great Customer Support

Oct 10, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's straight to the point for what I need. I am not a professional recruiter, I am a manager who helps in the recruiting. Workable has a simple interface that makes it easy to understand how the platform works since the first use.

Cons: I still feel very anxious before commenting (internally) on a thread, or sending an email to the candidate. The CTAs are so close that I always fear I may make a mistake by sending an internal comment to a candidate.

Overall: I am happy with it. The things I don't like I send as feedback to the team and they quickly respond. I see minor improvements happening, and that gives me a sense that our voices are being heard.

Excellent software makes the hiring process a breeze!

Oct 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Comments: This is my first experience with Workable and it has performed beyond my expectations! We are a rapidly growing tech company and as such have increased our hiring needs. We are trying to streamline our hiring process and increase efficiency for those involved. With no training and just a brief overview from my HR dept I was able to quickly and easily access my job posting, review applications and weed out the next level applicants. Whether passing to the next step (which is customizable by the way) or declining the applicant it is very simple to organize the hiring process. The mass email feature is also extremely helpful for contacting applicants about the next steps, or form "thank you" letter. This is a really intuitive system, they've done a great job!

Pros: Very easy to navigate, I like the quick view of applicants and stages and I like that I can click any one of them to see who's in that stage. Very intuitive, little to no training needed

Cons: Haven't found any cons at all

Solid first step into the land of ATS.

Sep 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Support it tops. The basics are all there for us to ramp up and adjust our recruiting to demand. No worries at all recommending this tool.

Pros: Straightforward, easy to use - support was very responsive and really helped me get up to speed fast. Pay per job model is excellent for a startup like us.

Cons: We're on the pay per job model so we pay for each position that we advertise. However I wanted to put up a 'General' job for people who don't see a posting to apply to and give them an opportunity to posit their reasoning for working with us. I'd have to pay for this extra job (which is kind of like a open-ended question) so instead I just put an email address up for people to shoot to if they want to try. Would be nice if I could just not advertise that job and have it sitting open on our website.

Workable works for us!

Oct 04, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Comments: We were looking for an applicant tracking system with an easy user interface and social profile capability. Workable allows us to easily upload all resumes that are emailed to us and track candidates in a way that works for our team. The step-by-step progress of candidates is easy on the eyes and allows everyone on each hiring team to see exactly where each candidate stands. I really like the evaluation capabilities as well. My only hesitations are with the archiving of jobs and the customization of the job posting template. When someone is hired, it doesn't automatically close the position, move it to archive, and email the remaining candidates. This would be a nice feature.

Pros: The user interface and the ability to upload resumes.

Recommendations to other buyers: For the price, I believe this is the best option out there. It is also nice to be month-to-month instead of stuck in a contract. I'd definitely do the free trial of this product to see if it is the best choice for your company.

Great system !

Feb 09, 2017
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: Very easy to use. extremely easy navigation...

Pros: User friendliness

Cons: Limited features

Recommendations to other buyers: Try it out! There is a free trial.

Workable Review

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software itself is very useful. Having the function to have possible candidates resumes all in one spot is very neat and organized.

Cons: Overall, I find workable a very handy dandy tool when it comes to viewing potential candidates. The layout itself for each specific person is organized. Navigating throughout workable is quite easy and pretty much self explanatory.

Overall: Although I would like it if the platform itself showed the distinctive categories all in one spot with the candidates name below it in a row instead of having to click on different links. If it was all localized to one home page it would just make navigating easier.

We were up and running in minutes

Sep 04, 2013
4/5
Overall

Comments: We recently switched to Workable from another Applicant Tracking System, and the experience has been refreshing. It's very simple to use and get things done without getting confused or spending endless time in configuration. We were up and running in minutes, and getting internal adoption was easy. I would like to stress the ease of adoption: our line managers are delighted to use Workable's interface. Without the need to chase and pressure people to add their interview feedback and evaluations, our job has become much easier. The candidate experience is also much improved, both visually and functionally. There are few features that we would like to see added, such an employee referral program and more reports, but these are not critical for our work at the moment. Workable has already solved the biggest problem we had: to establish an easy to use internal platform for all our hiring information and collaboration. The tool's simplicity helps a lot, so the lack of a few marginal features here and there is overshadowed by the ease of use on what matters most.

Pros: Stress-free internal adoption. Quick to learn and use productively. Great collaboration features

Cons: Would like to see some additional reports

Clean Design / Terrible Company

Mar 26, 2018
2/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: I started a trial to find out how Workable could benefit our business and needless to say, I was unable to complete the Trial because I was asked to provide a Utility Bill or "Other business documentation" that includes my business address. Upon providing Paychex Invoices and Employment Tax Forms (sent directly from the state) that they ("Workable") will not be able to approve my job postings based on their guidelines and that this was their final decision. It seemed like Workable would have been a great choice if you can get past the verification process. Below is the email I was sent. " Hello Joey, We have passed this business documentation to our technical team for review. They have come back to us and based on the information provided, they will not be able to approve your postings again based on their guidelines. This is their final decision in regards to the jobs on the account, unfortunately. In our experience, it is unlikely there are any changes that will bring it within our guidelines for publication. In this case, it would be best to try posting on the job boards directly. I am sorry I can't be more helpful in this case. Juan Workable Customer Support"

Pros: The overall look and feel of the interface is clean and easy to navigate. The pricing seems to be on the fair side.

Cons: Regardless of being a paying customer, you receive terrible customer service. The company cannot be relied on if you run into any troubles with their system, actually reaching someone capable of assisting you is near impossible. Last email from this company has been included in my comments.

Easy to Use

Nov 01, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: - it is very easy to use, even for non-technical individuals

- Nice layout

Cons: - Would like more features for assessments

- more grading options, instead of thumbs up or down, have an option for maybe.

Worked great for us

Apr 13, 2016
5/5
Overall

5 / 5
Ease of Use

2.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Great customer service. Product is very affordable when posting just a few positions. Also has a lot of great features. Mobile website works great for our managers to access from their smartphones while on the job.

Cons: The application customization could be a little more feature rich. I was not able to build our complete company application in the program. This makes the recruiter have to reach back out the the candidates and have them fill out an " official " and more detailed application before being interviewed.

Recommendations to other buyers: If you are a smaller company ( we are about 8o employees ) needing a more organized process for hiring, I would recommend this tool. If you are our size or larger, there might be more extensive programs available. We are in the process of switching to Applicant Pro. But overall, Workable has been a great solution in the mean time.

Job board section is top notch though pricey for small companies.

Dec 18, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
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Pros: Pretty simple to use. A lot of the features built in are easy to understand and self explanatory. Job boards are as good as I've seen.

Cons: I used this when I worked for a very small company. This product is extremely pricey for the smaller companies in my opinion. That's comparing with several others in the same vertical.

Great tool for recruiting and organizing candidates!

Jan 28, 2015
4/5
Overall

Comments: Workable is a great tool, and a must have for any company looking to streamline their candidate tracking process and eliminate application emails from their inbox. The Workable plug-in for Chrome makes sourcing candidates quick and simple. Ability to allow external recruiters to source candidates for positions helps keep all candidates in one place for quick reference. Mass-messaging function saves time when communicating with candidates. All in all, Workable is an amazing way to get your company organized and on top of your recruitment process. Would definitely recommend!

Pros: Workable has changed the way our company internally structured our recruitment process, and we are so happy we started using it. Workable is user-friendly, easy to implement, and best of all, keeps us organized.

Cons: A couple of improvements would bump my rating up to five stars...the biggest one would be the ability to filter jobs on the dashboard by company location. We have several studios, and we all use one account, so the dashboard is very cluttered.

New pricing is making this product not a good choice for smaller companies with recruiters who need a feature rich ATS system.

Nov 08, 2017
3/5
Overall

5 / 5
Ease of Use

1 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: This is a great product and I'm very frustrated that in a very short time they have cut out the smaller companies with their pricing. I really had not planned on looking at other ATS systems but worry what else is ahead for the "legacy" users.

Pros: Up till now I have been very happy with this product. New enhancements have slowly been coming out and when a bug is found it is reported and fixed in acceptable time. Support is very reactive and easy to work with. When I chose this software, I liked that they charged by the job and not by the user, since I'm the main one that uses it with 6 others using the interview part of the pipeline and we only need about 10 jobs at one time.

Cons: For my small boutique consulting firm, what turned out to be a pro has now turned into a con. the cost is the main issue.

Capterra loader

Great to manage your candidate pipeline

Oct 10, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use Interface and fantastic for team collaboration. Personal favourite features are it's integration with gmail, scheduling tools and the ability to tag colleagues in comments aiding feedback processes up.

Cons: The lack of boolean searching within the candidate database is very frustrating!

A useful tool for reviewing and sorting applications

Dec 19, 2015
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

5 / 5
Value for Money

Comments: Workable is a really cool and affordable tool insofar it instantly lets you review and track the progress of the candidates who applied for a job (or were sourced) with your company. It is extremely simple to use and integrates wherever you want it, so you can always have all the applications in one place, with seamless planning and execution of further steps.

Pros: Integrates with all the apps you need; very simple to use; clean and lean interface, all your job ads in one place; easily track the progress of your applicants and distinguish between applications.

Cons: You do need to enter information manually, meaning you have to be the one to move a candidate from one stage to another. This can be a bit inconvenient. Also, it would be desirable for Workable to have more and more comprehensive features.

Nice that it posts to multiple sites

Oct 22, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Merges nicely with our website as we update job postings. Also like that it posts our jobs to multiple job boards like indeed.

Cons: The candidate filtering is a bit clunky and can be hard to boil down the candidates I'd like to filter on.

Overall: It works nicely to post jobs and filter candidates. Would like to integrate to our payroll system someday.

The software met our expectations

Feb 06, 2015
5/5
Overall

Comments: The company that I am working for is called HousingAnywhere.com. We are a start-up founded in Rotterdam, the Netherlands and we focus on student housing. We started growing lately and we expect a lot of growth the few coming months so we are looking for employees and also local representative around the world. In order to, make our recruitment procedure smoother and less time wasting we decided to use Workable as it combines in a great way both the applicant tracking system and an easy and effective way to promote our job vacancies. Indeed, the software met our expectations and the prices are really flexible and rather rational!

Pros: The features that was of a real benefit to us were mostly the search per tag or headline, the customized recruitment pipeline and the quick way to send bulk emails alongside with the synchronization with the work email account.

Cons: One feature that we really miss is that on the email templates we cannot include attachments. Hope in the future, this feature will be offered as well.

Fantastic

Sep 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Best ATS we have used. It helped boost our hires from a few hires a quarter to more then 20 hires/quarter. They constantly improve their software and the support is absolutely amazing.

Awesome applicant tracking system that allows you to streamline your onboarding process

Dec 10, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Workable is great for the recruiting and onboarding process helping you keep track of all applicants and move them into bucketed status for follow ups and segmentation of your applicants.

Cons: The email integration is funky and doesn't always work well so that's a disappointment. The interface and UI could be a bit more modern.

Simple, cost effective hiring tracking

May 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We're usually hiring 1-5 people at any given time. Workable allows us to manage jobs, submit and optionally advertise these jobs to various job boards, and manage all interaction with the applicants.

Pros: *Great system! *Collaborate as team to hire. *Manage our applicant progress with the funnel system.

Cons: *Almost none *The system allows you to answer basic questions when the applicant submits an application. However, it would be nice later down the process if there was a way to have standard templated interview questions that our hiring manager could use to ask and record answers.

Streamlined our hiring process (or lack of)!

Aug 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cost effective subscription levels, ease of use, defined hiring process, reusable templates for common functions.

Cons: Nothing yet.

Overall: Always nice to find software that not only works as promised for the job intended, but helps you improve the actual process.

Recommendations to other buyers: I seldom review products or services, but Workable works so well I feel compelled to let others know.

Workable Helped Us Hit The Ground Running!!

Oct 06, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I started with my current company at the beginning of 2016 as a Corporate Recruiter. We never had recruiters before, so there was not ATS. We did a trial with Workable and really like how great it looked and its ease of use. We were able to use it immediately and the support provided was great. It can be customized to the size of openings the company has and the job postings look great. I would recommend this to anyone looking so a simple and easy to use ATS.

Pros: Workable puts our postings on multiple website with one click. It is easy to move candidates to different stages in the hiring process. Interviews can be coordinated and communicated easily in Workable.

Cons: Just wish there was a better way to categorize candidate and candidate look up.

Easy Product to Use

Jul 14, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I have and would still recommend this product.

Pros: Workable is a great tool for companies just starting to open roles to recruit with. It's a customizable solution, with an ease of use, and an engaging UI that both beginners and experts can appreciate. The price point is also very reasonable.

Cons: The product is pretty basic. Newer ATS systems are popping up with ways to enhance sourcing where as Workable didn't have all the bells and whistles that other ATS systems are incorporating.

Streamlined hiring process, eliminated paper and reduced hiring time

Jan 14, 2015
5/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing about the product is it is very user-friendly and is easy to navigate and understand. It only took 30 minutes to set up, and our training time for new users is about 15 minutes. There are tutorials on every functionality and subject to help you be successful in hiring. Workable offers an easy way to track candidates through your pipeline, communicate internally with your team and externally with candidates, set up interviews, advertise your positions and report on your activity.

Cons: What I like the least is it does not have the ability to create assessments for candidates. It also doesn't create a new URL when you repost a position, so your job post goes to the back of the search results in the job boards.

Recommendations to other buyers: It's ideal for small to medium-size businesses, but would not be ideal for a larger company with a high volume of open positions.

Workable..making work more enjoyable

Sep 02, 2016
4/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it aggregates the job posting to different sites with the click of one button. It allows you to create your own template responses. It is easy and keeps you logged in. We absolutely recommend it.

Cons: I wish they had entire HRIS with onboarding system. We don't use all the functionality of it because we pay for a system that does all our HR/Benefits/Payroll, etc. and I haven't seen that capability in Workable.

Recommendations to other buyers: I recommend doing it! It is a win win. It is always nice to get perspective from people using the software.

Quick Starter ATS

Nov 01, 2018
4/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The ease of set-up and intuitive to use. Its interface is user friendly and the ease of navigation is wonderful.

Cons: The search function can be improved. Filtering through thousands of our applicants is cumbersome, would really help us if search filters are improved for existing profiles in our system (candiadtes who have already registered their profiles).

Overall: If the filtering function is improved, I would say workable would be one of the most recommended ATS to use!

Does Workable Really Work?

Sep 08, 2016
4/5
Overall

3.5 / 5
Ease of Use

3.5 / 5
Features & Functionality

4 / 5
Customer Support

3.5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is adaptable to just about any internal mail you use. It is simple to use for even a novice. It has good evaluation tools and the ability for hiring managers to write their reviews and ratings of candidates.

Cons: Not as functional as I would like. Wish it could do more in the area of syncing with my current email systems and calendars for setting up interviews. Not crazy about it for a large organization but for a small one it will work fine.

Recommendations to other buyers: Make sure you can use this in conjunction with whatever email system you use whether it is Google or Microsoft and that it can use your calendar to sync schedules etc. Is it adaptable to your email calendar? Can you use it across the company email system.

Workable Review as Hiring Manager

Nov 01, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I really like the flow of an application as it is being reviewed - shortlisting candidates and moving them along this flow is very very helpful when reviewing all these applications!

Cons: I don't like a couple of things around reviewing the application - there's a bug in the Applied webpage where if you are reviewing an application, it is impossible to scroll through the list of applicants...this is inconvenient. Additionally, I would like the opportunity to sort by date applied because I've noticed that candidates who first applied to a role are way at the bottom of the list and are more likely to be skipped over...

Sep 04, 2013
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

Comments: We recently switched to Workable from another Applicant Tracking System, and the experience has been refreshing. It's very simple to use and get things done without getting confused or spending endless time in configuration. We were up and running in minutes, and getting internal adoption was easy. I would like to stress the ease of adoption: our line managers are delighted to use Workable's interface. Without the need to chase and pressure people to add their interview feedback and evaluations, our job has become much easier. The candidate experience is also much improved, both visually and functionally. There are few features that we would like to see added, such as an employee referral program and more reports, but these are not critical for our work at the moment. Workable has already solved the biggest problem we had: to establish an easy to use internal platform for all our hiring information and collaboration. The tool's simplicity helps a lot, so the lack of a few marginal features here and there is overshadowed by the ease of use on what matters most.

Does the job

Dec 13, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I have a free Workable account which I use for US recruitment. It's a pretty standard ATS with various social integrations. It does the job for the amount of recruiting I do.

Pros: Easy communication between hiring managers Pulls candidates' social profiles Integrates with company website Allows for a customized workflow

Cons: Lot's of emails- can get lost Customer support is typically live chat, not phone Updated version doesn't have an easy way to share the job- still, don't know where the job link can be found within the platform.

Recommendations to other buyers: Not a ton of bells & whistles, but does the job! It's easy to use and grabs useful candidate information. The workflow is easy.

Workable Hr Software

Oct 10, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that they are constantly working on improvements and how easy it is to use. Although they are never the first software to develop a product offering or an idea, they seem to always add features to improve the product offering.

Cons: I wish the people search functionality worked a little better or there was access to a resume database similar to indeed or zip Recruiter.

Capterra loader

Nice Applicant Tracking System

Nov 01, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Really like being able to manage all or our applicants electronically. It is nice to be able to go back to history to see if there are any potential hires we can reach out to even if they applied several months ago. Also like the customization of the hiring stages.

Cons: This system is suppose to integrate with Zenefits (our employee management system) but if you turn on the integration feature the employee gets set up immediately in Zenefits with incorrect hiring dates. It also will duplicate an employee as we send out the offer letters through Zenefits since the onboarding happens through that system. Should be a way to move over all the employee details better.

Overall: Easy to use; easy to maintain. Much better than the folders and Excel spreadsheets we were using before.

Workable Software Review

Aug 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's really well organized and very easy to use. I like how it offers the filters for searching candidates and also how it divides our open positions up within our organization.

Cons: I haven't come across anything that I disliked about workable. It's very user friendly.

Recommendations to other buyers: Our management team just started using workable the past few weeks. I've found it's better suited to stay organized with the high volume of candidates we interview on a daily bases. I like that I can pull up and print the candidates resume directly from the website rather than having to wait on the candidates resume from HR. I also like how I can view other candidates in other Departments whom interviewed for other positions to see if they would be better suited for my division. It allows any manager to be able to log in and print a copy of the candidates resume. I can also upload other documents such as the results of the interview questions I've asked the candidate and how they answered the questions. This website has eliminated our filing cabinets and allowed us to go paperless. I'm happy to have a program such as workable to really streamline our interview process and stay organized.

Workable has changed my recruiting world!

Jun 01, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: In addition to having all my applicants in one place, the best feature of Workable is the ability to collaborate with hiring managers. No longer do they have to wait for HR to send them the applications, they can elect to see new applicants the moment they apply. HR and hiring managers can communicate with each other and directly with the applicants and Workable keeps a record of everything!

Cons: Although not the fault of Workable, a popular website for posting jobs, Craigslist, does not allow employers to post the Workable job link on job postings. Applicants can be directed to the employers' website, which Craigslist does permit.

Recommendations to other buyers: Demo 3 - 5 software programs and keep a list of the features you like best and least. Most importantly consider what you most need. For me, I needed the ability for an online application portal that could be customized, the ability for hiring managers to have access, and the ability to easily communicate with applicants. Workable provided all this (and much more!) with a very affordable and flexible pricing structure.

Worth the Investment

May 07, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The easiest HR product to set up and use. It feels like a stronger more robust indeed- very easy to post jobs and search for candidates. Great database set up too!

Cons: Figuring out the system is a little tricky - a little bigger learning curve than anticipated. It can take some time to learn all of the features but it is worth the investment.

Workable Software

Dec 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: For the price, I believe this is the best option out there. It is also nice to be month-to-month instead of stuck in a contract. This is great for those who post jobs on multiple sites and need something to ensure all the information is together in an easy to read format. Workable puts our postings on multiple website with one click. It is easy to move candidates to different stages in the hiring process. Interviews can be coordinated and communicated easily in Workable.

Pros: It's very user friendly. I have been interviewing a lot of candidates recently and this has helped me stay organized.

Cons: I haven't come across anything that I disliked about workable.

Easy to use, makes hiring quicker and easier

Jun 24, 2015
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Workable is really easy and intuitive to use for hiring managers, recruiters and candidates. I don't need to train my team in how to use it. Everything is clear, the system is always reliable and questions are answered promptly. My hiring managers in other locations find it very easy to use, all correspondence is kept in one place and the hiring process is clean and clear in this format. It is also exceptionally good value for money.

Cons: I would like an app version for mobile and tablet. I would also like to be able to store speculative candidates.

Recommendations to other buyers: Definitely try Workable for an easy to use system.

Workable

Jan 28, 2015
4/5
Overall

Comments: Our organization is a little under 200 staff with approximately 30 hiring supervisors. Using an applicant tracking system has allowed us to streamline our hiring process and cut down on paper. By utilizing a web-based system, our supervisors have the ability to stay on top of their applicants whether in the office, at home, or on their phone. The system is fairly intuitive and our supervisors have been able to easily maneuver their way through the candidates.

Pros: Customer service is awesome. Whether we call or email, we get prompt replies including screen shots for a visual aid. We really like how it allows us to customize the application, especially the questions.

Cons: There is no ability to "rate" applicants which is something we've had in a prior applicant tracking system. Other than that, we've been very pleased with the system and its functionality.

Jun 26, 2013
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

Comments: We are a startup and have been using Workable in the past months, with great results. What I like the most about i,t is its ability to organize and present all information in one place, be it the job positions, the candidates, your publishing options, etc. Just the fact alone that I no longer have to go through countless CVs, compare them in memory or paper and decide which candidate gets to the next step, based on his/her qualifications, makes Workable an irreplaceable part of our hiring process. Additional perks, such as automatic filtering of candidates based on certain keywords, automatic publishing to several job boards, or collaborative recruiting, turns the once tedious work of finding the right person for your team into I - daresay - a fun experience. I've rated it 4/5 on functionality, since I expect great new features to be constantly added. I truly recommend Workable to everyone recruiting people for their business, even just for the time it's going to save you!

Easy to use and they keep you up to date!

Oct 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Lots of information when they change features or update. Easy to view and move candidates around. Email updates daily so you are able to see who has applied and for what roles without the need to log on.

Cons: The emails can often end up in the junk folder - this may be because of our domain and not workable. During a launch of a new item and the webinar attached to the launch sometimes they are premium products but you are a not premium user, it can take while to find this out. Can be frustrating.

Great collaboration

Jan 25, 2015
4/5
Overall

Comments: Workable met our needs, as a fast growing company with a few open reqs at a time that needed to be filled fast. Getting a req up was fairly straightforward, and keeping to the format of your job requisitions is as simple of copying and modifying your last one. While much of our talent pipeline comes from referrals, the multiposting feature to also post to LinkedIn and other jobs sites was helpful. As we moved through our pipeline, moving them to the next stage came with a pre-set status and templated emails...both can be tweaked. Once filled, you can close the req without losing that historical record, either for anecdotes or to reuse again.

Pros: - Affordable to start out - Ability to postpone your account - Ease of use along the hiring process

Cons: - Deviating from a linear hiring path can be confusing to track - Sorting candidates in the rejection pool that have or haven't been emailed

Workable Perfect Fit for Small Firms

Dec 27, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Most of us are small companies with few employees and thus will normally have one job open at a time with one poster (owner). While Workable has features to take us beyond this, it's the perfect fit for most of us who fall into that category. It's robust to help us weed through candidates, yet it's not overpowered with features we don't need. It's also inexpensive. We can turn it on when we need and turn it off without cost when we don't. If we need it again, we can turn it on, and all our information is there. Perfect fit.

Cons: I truly haven't found anything yet, and I've reviewed many of the systems.

Recommendations to other buyers: Especially if you're a small firm, check this platform out first. It's very intuitive, and I'll bet it does everything our kinds of companies need to do.

Workable - A great work in progress

Jan 19, 2015
5/5
Overall

4.5 / 5
Ease of Use

4 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: They are there to help you and they listen to what you need. They are a growing company. They are wonderful about getting back to us about any questions we have. And they are open to listening to what we think could make the product work better for us. They are open to new ideas and the response time is great.

Cons: As with any start up, they are not going to be able to tailor their product to each individual customer. There are things we need that other companies probably do not. They are building their product and making it better, which takes time.

Recommendations to other buyers: Workable's customer service is top-notch. It may not have all the bells and whistles, but it is easy to use and for any member of your company to pick up fast! We have had to do very little training when it comes to this software.

The worlds best ATS (and they didnt even pay me to say that)

Jan 15, 2015
5/5
Overall

Comments: As a recruiter you use your ATS all day long, it is sat open on your desktop all the time and lets be honest most of the time it is the weakest link in a complex suite of tools a recruiter has to use every day. Workable isnt like that, I have used it everyday for the last year and I love it. Every time I open up my dashboard It makes me happy. It's UI is simple and easy to use. It is easy to load candidates, manage multiple jobs, multiple companies, external agencies, job boards etc.. Training hiring managers to use the system is amazing and everytime a new one gets used to it, they start telling their friends how cool it is! Of course it's not perfect but their excellent customer service and the way the listen to users feedback and are constantly improving the product is superb. Without a doubt I would recommend it to anybody who wants to make their life easier when recruiting.. gone are the days of clunky databases. GET WORKABLE!

Happy with this ATS

Nov 25, 2015
5/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and clean UI. Program is very intuitive. Help desk gets 9 of 10 (for some reason, 1 question I asked went unanswered for 48 hours), they typically respond in under an hour. Flexible pricing is great. If you have a few reqs open, you will likely end up on the high end at 10+ pricing.

Cons: Impossible to call for customer support. Need to rely on the e-chat line.

Recommendations to other buyers: This is a great starter ATS, and the one to go to for flexibility. No annual contracts (unless you want them). Your hiring managers will be able to adopt quickly. I am usually remote, and Workable helps the company keep all candidates organized.

Best ATS Tool on the Market!

Jan 21, 2016
4/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The main reason I chose Workable for our company's Applicant Tracking software is due to its user friendly capability. There was minimal training involved and all of the Hiring Managers equally shared my compassion for the service. Everyone has agreed that it has allowed us to effectively track candidates and comment on the interviewing process. We have effectively hired many new candidates since using the system.

Cons: My least favorite aspect about this tool is the time lag between viewing candidate profiles.

Recommendations to other buyers: I would highly recommend this software to other users who are looking for a quick and simple approach to an applicant tracking tool. It does not take long to learn and has been highly effective with everyone on the hiring team. I have even been able to generate reports from the different job posting sites to determine which sites have been most effective in submitting candidates to our company. I would definitely recommend this product for anyone looking for a user friendly environment.

Workable is amazing

Jan 14, 2015
4/5
Overall

3.5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Everything I need for recruiting is right there. It's a one-stop-shop for reviewing candidates, communicating with other team members, and tracking the pipeline movement for each open position. I also like how quickly their support team responds when I email them with questions or concerns regarding the product.

Cons: It goes down a fair amount - there are a few bugs and kinks that they have to work out.

Recommendations to other buyers: I think Workable is a wonderful resource, but it may not be for everyone. When debating whether to use Workable or not, think about how many positions you need to fill, how often you may be using it, and how many people are making the decision. If it's a small company and you don't have many recruiting needs, this may be overkill. But for a company with frequent turnovers, this is a perfect resource.

Intuitive usability, elegant user experience, superb customer service

Apr 01, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We initially signed up for the Workable free trial, but were so impressed we took on a package a few days in. There were features that sprung up immediately as game-changers for us : the ease with which it hoovers everything about a candidate into the platform, the team commentary and the ability to keep a candidate in mind for something more suitable later. In terms of the UI, very elegant, well-designed, everything is in the right place -- possibly a bit too muted in palette for my personal extravagant taste, but a joy to use overall. And for the real litmus test, customer service, hand on heart, BEST we've ever seen. We had trouble with entering something unusual (intra-EU VAT exemption) in an invoice and wrote to customer service for help, and within an hour we had a very polite and constructive live-support chat, and within two we had programmers working to hard code something for us. Highly recommended .

Capterra loader

Workable has been a huge time-saver for recruiting.

Jul 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to create a job post, customize the application and create unique screening questions that are unique to our company and the job itself.

Cons: Wish there was better overall pipeline reporting at the lower tier membership level. We are a small team, with only a handful of job posts each year and can't justify the enterprise level package with robust reporting.

Overall: Easy recruiting tracking.

Integrates well with our company email to track all candidate communications.

Customized Interview Guides and notes.

Easily my favorite ATS

Oct 05, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Super user-friendly software with little to no learning curve. I love that you can schedule to your Outlook calendar straight from the website. Pre-screen filters are quick to implement and highly effective. Very easy to collaborate with multiple personnel involved in hiring without accidentally providing access to postings they should not see.

Cons: Prices are high! Price per posting compared to competitors like BambooHR or ZipRecruiter are significantly higher.

Overall: Easy to manage, collaborative-friendly recruiting software.

Good product, lovely team

Jan 16, 2015
4/5
Overall

Comments: I use Workable for the two 'startup' initiatives for Backbase in Atlanta/NYC and London. Because my approach is 90% sourcing I needed a lean program that empowered me to hunt from Linkedin, Github, Twitter, Angelist and so on. Workable does this very well. Next to that the CRM behind it works pretty good and intuitive.

Pros: - Chrome sourcing extension - Easy to use - Good support - Google Apps integration - Free jobsite posting + linkedin integration - Very good price <-> quality ratio - looks good - frequent product updates

Cons: -no referral possibilities -you need to create an account for every person vs everybody on the google apps domain = user -sometimes buggy -no snooze button or reminder buttons to snooze passive candidates -only 10 (uniformal) stages in workflow

This has taken our recruiting to the next level.

Mar 16, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This product has allowed us to collaborate more effortlessly and has increased our recruiting efforts' effectiveness. My favorite aspects of this product are its user friendly interface, the fact that we have been able to go paperless, and how it allows the team to collaborate from anywhere, including the office and at home.

Cons: We'd like to see the option to have different pipelines for different jobs, for example while we added a skills testing phase for one job, we don't do skills testing for our other job. While we phone screen one position, we do not phone screen the other. I really like the email templates, but it would be great to have even more types of placeholder options. We would also like to see the option to pay an invoice via corporate check, like we do with all of our other vendors.

Recommendations to other buyers: Our whole team has been so happy with how Workable has performed - my only recommendation is to try Workable!