# Bouncy Castle Network Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bouncy Castle Network the right Rental solution for you? Explore 103 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181758/Bouncy-Castle-Network/reviews --- Bouncy Castle Network 5 (103) [View alternatives](https://www.capterra.com/p/181758/Bouncy-Castle-Network/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Bouncy Castle Network Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews GG Graham G OwnerEntertainment, Self-employedUsed the software for: More than 2 years. “It's great that my customers can choose how much to pay when booking either just a deposit or the full amount and the email address which comes with it make it so look so much more professional.“ September 9, 2025 Kevin B Vice PresidentEntertainment, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes the platform can feel a bit overwhelming when learning new features like tags and smartlists.“ September 17, 2025 Kevin B Vice PresidentEntertainment, 11 - 50 employeesUsed the software for: More than 2 years. “The platform makes it easy to set up campaigns, manage contacts, and send professional communications without overcomplicating the process.“ September 17, 2025 JL Joseph L OwnerEvents Services, 2 - 10 employeesUsed the software for: 1-2 years. “I've been with the other providers at some point (IO, ERS) and their customer service is no where close to BCN.“ November 11, 2025 BC Brian C OwnerEntertainment, 2 - 10 employeesUsed the software for: More than 2 years. “With the access to setting up automated or scheduled emails is a bonus too.“ August 28, 2025 TL Tyaisha L OwnerEvents Services, 2 - 10 employeesUsed the software for: Less than 6 months. “It was the ebat experince I ever had with a website company i left another company and had very little hope that i would get a company that could help me.“ August 10, 2024 JH Jenette H DirectorEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “I like the automations e.g. emails, that the Google reviews appear on the site. Once you have your head around the system it is easy to use.“ October 14, 2025 AM Andrew M Business owner Entertainment, 2 - 10 employeesUsed the software for: 6-12 months. “We felt that most staff didn't seem to understand it themselves clearly either.“ February 1, 2023 ## Showing most helpful reviews Showing 1-25 of 103 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Vice President Entertainment Used the software for: 2+ years ### "Seven Years Strong with BCN — Still My Go-To" September 17, 2025 5.0 BCN makes running my website and booking process simple and reliable. It’s easy to manage campaigns, track leads, and keep everything in one place. Bright has also been great — always helpful, responsive, and willing to go the extra mile. Pros What I like most about BCN is how simple and reliable it is to use. The platform makes it easy to set up campaigns, manage contacts, and send professional communications without overcomplicating the process. The support has always been consistent, and the features keep improving year after year. BCN has been a dependable part of my business growth since 2018 Cons Sometimes the platform can feel a bit overwhelming when learning new features like tags and smartlists. It takes a little extra time to understand how everything connects, but once you get the hang of it, it becomes a powerful tool. Switched from [InflatableOffice](https://www.capterra.com/p/135628/InflatableOffice/) No customer service, high price, wouldn't help Review Source Response from Bouncy Castle Network September 24, 2025 Thank you for the kind review BC Brian C. Owner Entertainment Used the software for: 2+ years ### "Bouncy Castle Network are the best in what they do" August 28, 2025 5.0 Allows me to earn money even while we are asleep, with customers making online bookings 24/7 at their convenience. With the access to setting up automated or scheduled emails is a bonus too. Pros BCN have a wonderful work platform with support that is quick helpful. I have been with BCN for many years across three platforms and can not recommended them highly enough to any starter or professional that wants to have their business website, booking system, payments all taken care of with ease, bugs and any issues are either done for you or they will advise on what you are asking. The backend tools are exceptional and covers all aspects need to let the website work for you once all up and running. The SEO is easy to manage allow you help to keep improving your front end website remarkably. Very high security and constant update all down by BCN improving things and adding more useful features, just when you think it cannot get any better! If you are thinking of getting a website thats is easy to use and understand and with the constant free support and help you will not regret it. Bouncy Castle Network are you go to provider. Cons Feature requests - never have any updates from Dev team once submitted. I know they are working hard in the background. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Due to recommendations and allowing customers to check online all of our products availability online without having to call us to check. Future proof. Review Source Response from Bouncy Castle Network August 29, 2025 Thank you for your review JB Jevauhnte B. Founder Events Services Used the software for: Less than 6 months ### "\[sensitive content hidden\]" March 27, 2026 5.0 Pros ⭐⭐⭐⭐⭐ Review for \[sensitive content hidden\] (BCN) Working with \[sensitive content hidden\] from BCN has been a game changer for my business. From the very beginning, he took the time to understand exactly what I needed and went above and beyond to make it happen. What really stood out to me is that once he realized my website required some specialized features, he didn’t just point me in a direction—he stepped in and helped build it himself. That level of commitment and hands-on support is rare. \[sensitive content hidden\] has been there every step of the way, making the entire process smooth, efficient, and stress-free. His knowledge, responsiveness, and willingness to go the extra mile truly set him apart. I highly recommend \[sensitive content hidden\] to anyone looking for someone who actually cares about your business and delivers real results. Cons I wasn’t very happy when I find out their website didn’t work off time since a lot of of my products are hourly rentals. \[sensitive content hidden\] made sure to find a way to work around it and make it work with what I have going. Review Source AM Andrew M. Business owner Entertainment Used the software for: 6-12 months ### "A good all round website" February 1, 2023 5.0 As a whole the website is OK. Although the websites all look very much the same across many companies. This doesn't give the chance to stand out and be individual. Maybe have an option to use personal pictures instead of stock photos?We also find that if you call for advice then 9 times out of 10 your asked to watch video links or create a ticket to get a ring back whenever it suits. This isn't really useful if it's something easy to sort with a quick conversion. Finally, we have found two staff members in particular that are extremely helpful and very knowledgeable. \[sensitive content hidden\] were a great help, pleasant, patient and full of knowledge with a great way to explain to others what was needed to achieve successful outcomes. (Thanks \[sensitive content hidden\]) Pros We have found that the online booking works great for our business. It's easy for customers to use and straight forward to understand. Cons The relationship workings are very difficult to understand when linking products. We felt that most staff didn't seem to understand it themselves clearly either. Reason for choosing Bouncy Castle Network Ease of setting up Review Source Response from Bouncy Castle Network February 22, 2023 Thanks for your honest review. We always aim to improve our system and improve our teams training to deliver a smooth service. This month Feb 2023 we have added 4 more staff to our customer support team, and aim to do the same again in summer. DB Dean B. Director Entertainment Used the software for: 2+ years ### "\[sensitive content hidden\] is great." March 18, 2026 5.0 Overall experience has been good. I had an exceptional experience today with \[sensitive content hidden\] in technical support; he's been absolutely brilliant. He implemented the things that I requested straight away, and he knew the stuff inside and out. Thanks, \[sensitive content hidden\] Pros Great customer service. It is value for money and they do eventually listen. It is a great user interface and it is as good as the amount of work you want to put into it. Cons Sometimes limiting for large event hire companies. Could integrate a better invoicing system. Thanks Review Source DB David B. Owner Entertainment Used the software for: 1-2 years ### "Best online booking software, highly recommend " September 10, 2025 5.0 Perfect. From implementation to launch, completely satisfied. Launch date was over a year and a half ago. Zero down time. Questions answered and business has grown. Pros Excellent product. Even better support staff. Answered all my questions and offered advice. Love all the options available to customize our site design. Easy to use. Cons Nothing. Very happy with this product. From sales to support. Zero Complaints. After a year and a half still no complaints and zero down time Alternatives considered [Event Rental Systems](https://www.capterra.com/p/181193/Event-Rental-Systems/) Reason for choosing Bouncy Castle Network First it was \[sensitive content hidden\], then \[sensitive content hidden\] and if course \[sensitive content hidden\]. Gray people. Great conversations. Then it was the demo. The product speaks for itself. Price is very fair. ( the English candy they had at the booth sealed the deal) Review Source Response from Bouncy Castle Network September 11, 2025 Thank you for your kind revew JJ Jason J. Operator Entertainment Used the software for: 2+ years ### "BCN is the go to website " November 13, 2025 5.0 Amazing experience hands down. way better than all of the other companies i have tried with from the past. they have elevated my rental business big time. Pros They’re very helpful, very quick and the customer service is top notch. \[sensitive content hidden\] will go above and beyond to make sure all questions are answered. Cons There’s not one thing that i don’t like about BCN. They’ve been nothing but helpful to me and it is also very easy to navigate especially for someone that isn’t the most tech savvy like me. Switched from [WennSoft](https://www.capterra.com/p/7260/WennSoft/) i messaged Eddy and he got me on board instantly. easy process. Review Source Response from Bouncy Castle Network January 15, 2026 Thanks for your kind review JL Joseph L. Owner Events Services Used the software for: 1-2 years ### "BCN is the best!" November 11, 2025 5.0 I've been with the other providers at some point (IO, ERS) and their customer service is no where close to BCN. \[sensitive content hidden\] are always so helpful and happy to help Pros The customer service is OUTSTANDING. There is no comparison in any industry actually. The agents are so helpful and kind Cons I'd like to be able to change templates without the $99 charge. The options to tweak my website (without the help of the reps) is limited Switched from [InflatableOffice](https://www.capterra.com/p/135628/InflatableOffice/) My customers didn't like the quote system and were often confused by it Review Source Response from Bouncy Castle Network January 15, 2026 Thanks for your kind words MM Martin M. Owner Events Services Used the software for: 2+ years ### "The best you’ll ever need" September 12, 2025 5.0 Brilliant. They’re constantly improving their system with new features, expanding on the old features, their team are so very supportive of my business. Pros The support is phenomenal, since joining back in 2017, they’ve helped not just my website grow but my entire business. The features keep growing, the in-depth functionality of the both the website tools and features. This is not just a website provider, this is so much more! From delivery route and schedules to accessories organisation, event tickets to in-depth product descriptions, it’s amazing! Cons They’re not open on weekends (I guess everyone needs a break!), but they’re ticketing system makes up for that. They soon respond back to tickets when back in the office. Review Source Response from Bouncy Castle Network September 17, 2025 Thanks for your kind review jL jamie L. director Leisure, Travel & Tourism Used the software for: 6-12 months ### "very good wish i had done it before" April 16, 2026 5.0 very good, wish we had started to use bcn before. this is our first summer on bcn so still learning it but staff very helpful Pros easy to use, helpful staff when i cant work it out. love the booking system now i have finally wokrd it out Review Source RY Rodney Y. Operator Events Services Used the software for: 1-2 years ### "Great product that has helped our business" June 15, 2022 4.0 Relieved the vast number of phone calls for clients ready to book. About an 80% reduction of calls when we used no website software at all. Pros Straightforward and intuitive to allow client to book without questions, texts, calls to complete booking process. Cons High learning curve without a dedicated administrator to oversee and control back office. European design takes some adjusting and getting used to. Alternatives considered [Event Rental Systems](https://www.capterra.com/p/181193/Event-Rental-Systems/)[InflatableOffice](https://www.capterra.com/p/135628/InflatableOffice/) Reason for choosing Bouncy Castle Network Fit our business needs the best as a start up. Review Source Response from Bouncy Castle Network June 17, 2022 Thanks for your kind review Rodney CC Christen C. owner Events Services Used the software for: Less than 6 months ### "Bouncy Castle Network Product Review" April 5, 2023 5.0 Pros \[sensitive content hidden\] ! She was soooo helpful! Great service and personality! Definitely recommend her any day of the week! Cons Foam parties and inflatable bookings can't be booked together with this type of software. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Couldn't ever understand the employee time and couldn't get bookings right. Just wanted inflatable software honestly. Review Source Response from Bouncy Castle Network April 6, 2023 Thank you for your kind review, MG Mike G. Owner Events Services Used the software for: 2+ years ### "BCN is the best option for the inflatable industry " September 10, 2025 5.0 Amazing!! Pros The responsiveness is second to none. Anything I need, I know the team at BCN will be there to help. My business couldnt run as efficiently without the help of BCN. Cons I wish you could integrate sites together and share equipment. Its difficult to manage manually. Please make an upgrade. Review Source Response from Bouncy Castle Network September 15, 2025 Thank you for your kind review RR Richard R. Mr Events Services Used the software for: 2+ years ### "Big thanks " November 14, 2024 5.0 Very good. I would particularly like to thank \[sensitive content hidden\] who have always been excepfional Pros The product and the Customer Service have always been first class Cons Nothing really although there are some things id love to see functionality wise. An in built CRM. A subscription model. An ability to offer different minimum spends at different times of the year etc Review Source Response from Bouncy Castle Network November 29, 2024 Thank you for your kind words KJ Kim J. Owner Entertainment Used the software for: 2+ years ### "Amazing Team with EXCELLENT Customer Service Skills" September 11, 2024 5.0 Overall BCN provides amazing support via phone or email. They listen to understand your concern and then they work with you to find a solution that works. The whole team is amazing and that is rare! Pros I have been with BCN over 4 years and love the fast, friendly and knowledgeable people that support our business daily! Cons Occasionally there have been glitches, but they are there to guide you through any situation. I'm a complainer and can't find one thing to complain about with this company. Seriously. Review Source Response from Bouncy Castle Network September 13, 2024 Thanks Kim RH Rachael H. Owner Entertainment Used the software for: 2+ years ### "10\* all round!" August 16, 2024 5.0 The team are fantastic especially Bright! He is always happy and polite and will go above and beyond to make sure any issues are sorted within a timely manner Pros I love the fact that I can call or message and the team will sort my issue for me but not only that explain how I can do it myself next time the issue arises saving us both time! Cons I don’t have any pros BCN are the best out there to help make your business a success. Review Source Response from Bouncy Castle Network August 22, 2024 Thank you for you amazing review :) CG Carl G. Owner Entertainment Used the software for: 2+ years ### "Been with them since I started and would not change. " August 1, 2023 5.0 Pros Online booking is a must. I couldn't live without it. Cons I have recently gone into partnership with another company and need an easier way to pass jobs over to eachother within the backend database system. Review Source Response from Bouncy Castle Network August 3, 2023 Thanks for your kind review KO Kayleigh O. . Entertainment Used the software for: 1-2 years ### "Great customer service " March 1, 2024 5.0 Overall amazing experience with BCN, as I said before the customer service is amazing. No question is too big or small. They are on hand around the clock and very prompt and friendly with any questions or issues I have Pros Customer service BCN are very prompt with replies, I have used support tickets, live chat and called them, all have been amazing. Nothing is too much trouble and they are always on hand to help. Cons I'd like to be able to choose my timeframe between bookings (for example an hour between bookings to allow for travel etc) there's no short way / easy way to do it, so I'd say that could be simplified Review Source Response from Bouncy Castle Network March 5, 2024 Thank you for your kind review AN Adrianne N. Owner Entertainment Used the software for: Less than 6 months ### "Killer Software" June 8, 2023 5.0 Pros The customer service. Along with the software... of course! I'm busy with multiple businesses and BCN makes my life just that much simpler. Cons As someone who pays monthly sales tax, it would be awesome to have a place to find just my monthly sales tax received from bookings, instead of tallying by hand. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Event Rental Systems](https://www.capterra.com/p/181193/Event-Rental-Systems/)[Aluvii](https://www.capterra.com/p/159012/Aluvii/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[InflatableOffice](https://www.capterra.com/p/135628/InflatableOffice/) Reason for choosing Bouncy Castle Network Price, look, ease, adjustability Review Source Response from Bouncy Castle Network June 13, 2023 Thanks for taking the time to leave us a review, we really appreciate it. The Tax update is being rolled out this week! JF Justin F. Owner Events Services Used the software for: 6-12 months ### "Justin case party rentals review" January 26, 2022 5.0 Amazing. Pros The team does almost everything for you and anything you can't do they will help. You don't need to be a designer to use bcn. Cons I hate typing descriptions but they do make it easy. Alternatives considered [InflatableOffice](https://www.capterra.com/p/135628/InflatableOffice/) Reason for choosing Bouncy Castle Network Bcn has better design Review Source Response from Bouncy Castle Network February 1, 2022 Thank for your review Justin RM Rachel M. Owner Events Services Used the software for: Less than 6 months ### "This Is Awesome!!" January 22, 2024 5.0 Great from the first contact phone call to the on-going support!! Pros The staff is AMAZING!! \[sensitive content hidden\]. What can I say? Wonderful, Wonderful, Wonderful!! I LOVE them all!! They are always so helpful and engaging and knowledgeable. I can't say enough!! Thank you \[sensitive content hidden\], you're wonderful too. The website is like having 4 websites in 1. Awesome, Awesome, Awesome!! Thank you from the bottom of my heart. Cons Nothing that I can think of. Everything is fantastic!! Review Source Response from Bouncy Castle Network April 26, 2024 Thank you for such a great review KS Kris S. Inflatable Hirer Events Services Used the software for: 2+ years ### "Excellent service " January 26, 2022 5.0 The Bouncy Castle Network has helped streamline our business and taken us to another level we didn't think possible Pros Customer service and support and cost effectiveness Cons I can not think of any features that are missing Review Source Response from Bouncy Castle Network February 1, 2022 Thanks for your review Kris, it's always a pleasure helping your business. MF Mandy F. Self employed business owner Entertainment Used the software for: 2+ years ### "Pelican review" February 22, 2021 5.0 Any issues have been swiftly dealt with and constant quick response to messages, even after hours which was always very much appreciated Pros Everything! The fact that it is constantly updated, leading the charge and totally innovative. Extremely easy to use with superb back up and customer service. Cons Too few options for multi day hire. Limited options for high quantity assets like party hire and difficult to search user log. Limited opportunities to research individual stats. Reason for choosing Bouncy Castle Network Customer service Review Source Response from Bouncy Castle Network March 2, 2021 Thanks Mandy, we appreciate your feedback. We're going to be working on lots of new features which should fill in those small functionality gaps. LL Lisa L. General Manager Entertainment Used the software for: 6-12 months ### "Super Wonderful Software!" September 11, 2023 5.0 Love the software! Pros I've checked out the competition and our website smokes all of them! Love it! Cons There really isn't anything that I don't like so far! Review Source Response from Bouncy Castle Network September 25, 2023 Thanks for your amazing review Lisa! TA Tyrone A. Ower Business Supplies and Equipment Used the software for: 6-12 months ### "Helps your business grow" July 29, 2021 5.0 My overall experience has been good. What I like the most about bouncy castle network is the fact that you can call a phone number and talk to real people whenever you want and get help. This is a Honest Company. Pros Great looking website! My customers are impressed. Cons The learning curve is rough but once you learn how to navigate through the site you won't have any problems. Reason for choosing Bouncy Castle Network I was told that their sites work well with cellphones. That is important to me! Review Source Response from Bouncy Castle Network October 8, 2021 Thanks you for taking the time to leave a review for our business. Similar Products Featured ## Related categories [Rental](https://www.capterra.com/rental-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.