Chatfuel

Chatfuel


4.5 / 5
7 reviews

Who Uses This Software?

Web-based bot building solution that helps individuals and businesses by offering a centralized platform to develop conversational chatbots.


Average Ratings

7 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Business Hours

Vendor Details

  • Chatfuel
  • chatfuel.com
  • United States

About Chatfuel

Self-service chatbot building solution that enables business and non-technical users to design conversational bots.


Chatfuel Features

  • Code-free Development
  • Contextual Guidance
  • For Developers
  • Intent Recognition
  • Multi-Language
  • Omni-Channel
  • On-Screen Chats
  • Pre-configured Bot
  • Reusable Components
  • Sentiment Analysis
  • Speech Recognition
  • Speech Synthesis
  • Virtual Assistant

Chatfuel Reviews Recently Reviewed!


Great but chaos

Mar 22, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It has every feature that you can need with bots. The ease of sharing a bot is appreciated!

This is an extremely feature rich platform.

I have confidence with this platform over any other. With all they keep adding in features, I know they'll stay on the cutting edge.

Cons: Ok. This is confusing to use. It's got so much features without the intuitive thought on how to make it easy.

Not an appealing interface to work with.

Chatbot building made SUPER easy!

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - An intuitive layout which can be used by anyone who has no idea about Chatbot - Easy integration with Facebook Messenger - Advanced condition/logic based system to make complex scenarios easy - Support for Synonyms/ AI - Easy deployment process

Cons: Its a great tool for building basic chatbots which support analog functions (condition based) but if you want to get a little more advanced (integrate your CRM system to fetch data etc.) it lags behind in that way.

Easy chat bot creation

Feb 04, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use and learn how to build fully functional chat bots

Cons: The trial version has a watermark that remains until you pay for the full version

Overall: Made it easy and simple to create a Facebook chatbot

Capterra loader

Best tool to create a chatbot

Apr 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I was able to design and develop a chatbot successfully for my facebook page. It's the best i've used as it requires little or no coding ability.

Cons: The pricing i guess is really unneccessary and it doesn't support other platforms other than facebook.

Overall: I was able to reach and sell more in my business service

Platform to build your Facebook Messenger Chatbot

Feb 04, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: This is one of the easiest tools to build a chatbot in minutes and develop it over time. Deploying is like a breeze and you can test the chatbot on the fly.

Pros: Easy of use, possibilities to make simple but also elaborated chatbots

Cons: No sequencing to start chatbot marketing: Follow-up people who subscribe to your bot with follow-up chatbot conversations.

Recommendations to other buyers: Just start and play with it, you will soon impress your friends on the internet with your personal bot. you can visit mine here m.me/cvbotdominiquedejonghe

Capterra loader

Chatfuel has ingredients to make your business boom

Apr 13, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Business survives when you have a great channel like chatfuel that helps you connect to clients or customers quickly. Chatfuel has been very good in such area. Almost everyone use facebook these day, you can easily convert your prospects easily

Cons: For new users, the software can be very complicated. One may need a tutorial video or notes to get along with the software.

Apr 26, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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