# Page 2 | Chatfuel Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Chatfuel the right Live Chat solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/181770/Chatfuel/reviews

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Chatfuel

4.3 (28)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Chatfuel

## Showing most helpful reviews

Showing 26-28 of 28 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Very limiting software "

October 6, 2019

3.0

Pros

can't think of any pros right now maybe later

Cons

It's hard to use and it's very expensive and very limiting in their free plan

Review Source

RA

Rahul A.  
Head Of Online Marketing  
Human Resources  
Used the software for: I used a free trial

### "Chatbot building made SUPER easy!"

February 12, 2019

5.0

Pros

\- An intuitive layout which can be used by anyone who has no idea about Chatbot - Easy integration with Facebook Messenger - Advanced condition/logic based system to make complex scenarios easy - Support for Synonyms/ AI - Easy deployment process

Cons

Its a great tool for building basic chatbots which support analog functions (condition based) but if you want to get a little more advanced (integrate your CRM system to fetch data etc.) it lags behind in that way.

Review Source

VB

Vadym B.  
freelancer  
Internet  
Used the software for: 1-2 years

### "Review"

August 28, 2019

5.0

Pros

Most of all I liked that even free functions of this chatbot provide a possibility to build a powerful chatbot for FB messenger.

Cons

Not so easy in use as ManyChat, but still very powerful and provides more possibilities.

Review Source

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