Socio Labs

Socio Mobile Event App


5 / 5
17 reviews

Who Uses This Software?

All organizations, groups and companies that put on events, conferences and trade shows.


Average Ratings

17 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Socio Labs
  • socio.events/
  • Founded 2016
  • United States

About Socio Mobile Event App

Socio makes it easy and affordable to create branded, fully customizable event apps for conferences, trade shows and events. Easy for attendees to use. Hard for them to stop using! Your app will be a one-stop shop to help your attendees get the most out of your event. They can select and create a personal agenda to effortlessly navigate through the event. Powerful social networking tools enhance engagement between attendees, sponsors and all. Socio delivers an exceptional event experience.


Socio Mobile Event App Features

  • Change Management
  • Collaboration
  • Design Templates
  • Drag & Drop
  • Feature Library
  • Prototyping
  • Testing Management
  • Visual Interface
  • Abstract Management
  • Attendee Management
  • Badge Management
  • Catering Management
  • Client Management
  • Registration Management
  • Social Promotion
  • Space / Room Setup
  • Speaker Management
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Business Card/Badge Scanning
  • Dashboard
  • Data Extraction
  • Data Verification
  • Form Builder
  • Gamification
  • Lead Distribution
  • Lead Enrichment
  • Lead Notifications
  • Lead Nurturing
  • Lead Scoring
  • Action Item Tracking
  • Agenda Management
  • Attendee Management
  • Board Meetings
  • Committee Meetings
  • Internal Meetings
  • Invitation Management
  • Legislative Meetings
  • Materials Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Minutes Management
  • Post-Meeting Tools
  • Scheduling
  • Travel Management
  • Voting Management

Socio Mobile Event App Reviews Recently Reviewed!


Awesome app for an audience with high expectations

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our entire event process was simplified by using Socio. They were able to integrate with our registration system and it worked flawlessly, transferring our attendees from registration to the app while keeping them segmented as we needed.

The feature set within the app covered all of our needs. We especially liked the digital guide in combination with the preset agendas - they allowed us to set each attendee's itinerary before they even downloaded the app, while still allowing them to view the entire agenda if they chose to do so. The gamification feature was also a huge hit that pleased our top sponsors and our attendees. What more can you ask for?

The ratings, reviews, and surveys in the app provided us with the most comprehensive feedback we have ever received from our event, and on top of that, the feedback was the best yet!

Cons: The process of setting up the Apple Developer account is a bit cumbersome but is seemingly unavoidable in order to have a white label app. Socio has helpful documentation and support for this process but it was still tedious.

Overall: Our experience with Socio was amazing. It streamlined the event process and experience for us as well as for our attendees. Our audience is comprised of busy executives and tech professionals who are not always easy to please, but the integrations, ease-of-use, and engagement features were a perfect storm that could not have been a better fit.

Digital strategist perspective

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use which expedited our launch and time to market.

Cons: At the time there was limited analytics but now that's been addressed.

Overall: My experience with Socio was fantastic and I recommend exploring alternative use cases where Social Mobile Event app can be applied outside of the traditional event use case.

Socio, a User-friendly Event App

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: The Socio event app is very user-friendly. The customized features and functionality made it very easy to navigate for a first-time user like myself. The app was well-received by participants, specifically the audience engagement during the live polling and Q&A. They provided exceptional customer service and support! We will definitely work with them again for our next Global Symposium.

Cons: The use of a separate platform to operate the live polling and Q&A seemed confusing at the beginning, but became clear once I got the hang of it.

Overall: As one of the event organizers of the ICAO Global Aviation Training and TRAINAIR PLUS Symposium in Doha, Qatar, the entire process of developing an app for our event went seamlessly, thanks to the team at Socio. They were extremely professional, courteous and always available to support or answer any questions. The app provided a wonderful user experience for our delegates to participate in live polls and Q&As during presentations, connect with other people, and be informed about event logistics. Overall, the feedback from speakers and participants was extremely positive and the functionality and user-friendliness of the Socio app contributed to the success of our event. I would definitely recommend the Socio app for future ICAO events!

Great app for internal events

Feb 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Socio was a great fit for our organization's internal events around the world. Our administrators were able to collaborate and share their work to maximize efficiency and compile feedback from our employees. Their admin platform is intuitive and easy to use, and the support was excellent in the times it was needed!

Cons: Nothing! Our experience was extremely stable and any minor confusion was taken care of almost immediately.

Overall: Socio's flexibility and customization make the product work with a lot of different types of events. I was not sold initially on the fit for internal events like ours, but I was completely wrong! Socio has made the sync between our different internal events better than ever before. It has saved us time, money, and resources that even I didn't expect when I decided to use the product.

Capterra loader

Socio Event App

Jan 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: From the creation side, this software is easy to work with and make changes to your event app. From the user side it is very user friendly. It allows for great networking opportunities as well.

Cons: I do not have any negative things to say about this software. My experience with it has been nothing but incredible.

Overall: The Socio Mobile Event App has been nothing but successful with attendees at conferences. We use this app instead of printed event documentation and find it extremely rewarding. Not only is it user friendly and easy to setup, the staff is beyond helpful and goes out of their way to answer all questions and address any issues immediately.

Great way to engage your event attendees!

Mar 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: Loved the Socio platform and the ease of use, instant updates, and amazing customer support when I ran into challenges.

Cons: There were honestly no cons, I ran into 2 slight glitches that they very quickly resolved on the back end for us.

Overall: The engagement rate of attendees at our event more than doubled when we switched to the Socio platform. They have limitless options within the platform which allowed us to put in every single detail an attendee needed. Looking forward to using their new features with our event this year!

Best customer service ever

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Seriously. It's the customer service. They're so nice, professional and responsive. They've helped me in all sorts of ways as a newbie setting it up and through my first event when something wasn't working how I thought it would.

Cons: Wish they had a check-in app too. Having that paired with the event app would make sense from an attendee management perspective and I just haven't found great solutions for that yet.

Overall: I'm saving money on printing by providing digital handouts and agendas and hopefully providing a more professional and engaging experience for my event attendees.

Socio Is the Way To Go!

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software is extremely easy to use! I don't have the time to learn a new software so having a quick WYSIWYG system was refreshing!

Cons: I honestly can't think of anything. Maybe just an app of the builder (vs having to use a computer to build/edit)?

Overall: I had an awesome experience with the app - the team at Socio gave great customer service, the WYSIWYG app builder software was super easy to use and the app itself was a HUGE hit at our conference!

Event app adds value

Mar 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Web interface for designing event is easy to use. Pleasing, clean, and intuitive end user experience.

Cons: Would have liked more icons, but options have been added since our event. Would love to see case studies of features used in different ways.

Overall: Good product, great customer service. Easy to use product that added fun and useful elements to our event.

Fantastic overall Support, Value and Functionality

Jan 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Excellent ease of use from start to finish!

Cons: ZERO, everything about Socio is fantastic no complains!

Overall: This App make the function of our event a fantastic onsite experience for our clients

Overall platform is friendly

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Socio is a user & admin friendly platform. I love how easy the platform/app is to use and when updates are made--its instant! Socio reps offer impeccable, high-level customer support/service as well.

Cons: We have not found anything about the software we haven't liked.

Overall: We are able to provide an alternative way for our attendees to retrieve event information at the tips of the fingers. No longer do they have to carry around a bag of information for the event, but are able to locate all of it through the app.

Superior Support, Excellent App

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The app is user-friendly from the client's perspective. Socio's people have provided many tools for the people setting up the app. And I've never before experienced such fantastic customer service. Yes, really. Our reps are exceptional.

Cons: I haven't found a con yet. Perhaps one will turn up during our meeting.

Overall: Easy to load the information; we'll see soon what our meeting attendees have to say.

Really Glad we got this.

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product is as good as they come. I have had a great experience with the software and those who assist with it. Very easy to operate and user friendly.

Cons: Honestly, there is not anything about it that I have not liked.

Overall: I am so glad that I was introduced to Socio and used it for our Symposium. It really helped to elevate our event and those who attended loved it as well.

The Best Event App!

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how helpful the Socio event tech are. They are awesome a very high-level customer service! Always share tips to make updates easier. The app is user friendly too!

Cons: I like everything to date. The socio teams helps me fix any challenge I have occurred.

Overall: Event management, attendee engagement, registration and communication

Love!!

Feb 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so user friendly. Socio has made it so easy to create an app for a meeting. I love that they have the chat at the bottom and if you have a question someone is there to help.

Cons: Socio did warn us but the Apple process was a bit long. But that is not something that they could control.

Overall: My overall experiece with the app was really great. The team at Socio were very responsive and helpful. The app was so easy to use and create. I love how custom you can make it. With this app we were able to get alot of information out the the attendees without having to kill a forest.

love love love

Mar 11, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the simplicity. Our business loves the familiarity to other social platforms and therefore the engagement levels were high.

Cons: there were some simple things missing like a link between the app and google calendar to automate scheduled events in your own diary. The great support team have assured me that this is on their road map and they're happy to make bespoke upgrades for enough commitment

Overall: This is a great app. we've just committed to the exclusive app to be fully branded after trying it for a one off event.

Used for a last minute event, now using for many more

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, quick and helpful customer support, does everything I need it to and more.

Cons: Can be tough getting a lot of imagery in exactly the right size for speaker headshots and sponsor logos when I'm also using them elsewhere without those size requirements, some flexibility on the square shape could be helpful.

Overall: We signed on for one event only maybe 3 weeks before it started and it went really well. We've now signed on for something like 21 more throughout the year.