# InPlayer Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is InPlayer the right Video Management solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/181817/Paywall-Platform/reviews

---

InPlayer

4.6 (8)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 24th, 2025

# Reviews of InPlayer

Ease of use

4.4

Customer Service

4.3

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Michael K.  
Founder and Chief Executive Officer  
Online Media  
Used the software for: 6-12 months

### "A flexible, global-minded solution to monetizing media content"

January 11, 2019

5.0

Our platform, Knovio, is a content creation and distribution platform for video and online presentations. In some cases, our customers want to collect a fee from viewers for accessing their content. After searching for potential partners who could potentially provide an integrated paywall for the Knovio platform, we chose InPlayer. InPlayer's complete and well-documented API's have been easy for our development team to work with in creating an integrated paywall solution for Knovio. Its customer support has proven to be very responsive, and its product management has been open to ideas we've offered to improve the software. All in all, a great partner.

Pros

After considering many paywall solutions and even looking at building it ourselves, we decided to partner with InPlayer to provide a flexible paywall solution for Knovio customers who want to charge for their video and online presentation content. In particular, we like: -- the flexibility in defining different kinds of access: e.g. day-long passes, annual passes, pay-per-view and recurring subscriptions; -- the integration with Stripe to make money transfer easy, including foreign currency conversion; -- the global approach: multi-lingual interface, international currencies; -- the well-documented API; -- awesome, personalized customer support for their customers; -- 24/7 customer support available for end-viewers of content.

Cons

On the downside, the user interface for both content publishers and end viewers has some rough edges, and the end viewer interface (registration, credit card entry, etc.) in particular could benefit from more layout and customization options.

Review Source

Response from InPlayer

January 14, 2019

Dear Michael, Thanks a lot for your extensive review and the great feedback on our platform. I will share your comments with the Dev team, and will contact you to discuss your suggestions. Kind regards, Daniel.

Yanick T.  
CEO Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Excellent for earning extra income."

June 20, 2022

4.0

Pros

Excellent interface and offers a wide range of features to get clear and accurate results. Inplayer is flexible and easy to use.

Cons

Very little known compared to its competitors.

Review Source

MP

Mariali P.  
Director of Events  
Events Services  
Used the software for: 6-12 months

### "Tried it once, not doing it again."

January 11, 2019

3.0

Overall, it was a very negative working experience that was salvaged by the stream working on the day of our event, but it was not worth the headaches on the road to get there.

Pros

Fortunately, the livestream the day of our event went good.

Cons

Customer Service response was terrible. I would get told changes requested were being made and it would be two weeks and nothing would get done. Communication with the team was so inconsistent. Coding was messy.

Review Source

Response from InPlayer

January 15, 2019

Dear Mariali, Thanks a lot for taking the time to leave your feedback. I'm sorry that on this occasion we were not up to our reputation of having the best support and account management teams of the industry. InPlayer have delivered thousands of successful events, including in Spiritual, and our support team are always available to help 24/7. What you have experienced is certainly not what we're aiming to deliver so I hope you will consider us again for your future event. Best Regards, Daniel.

VR

Verified Reviewer  
Web Developer / Systems Administrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Super Easy Paywall Platform"

November 7, 2019

5.0

InPlayer has been a game changer when it comes to our company hosting their own live streaming of events. The customer service is top notch and always around to help, even at 10pm on a Saturday night.

Pros

Very easy to customize Paywall assets on the fly. Branding the paywall to your company needs is also quick and easy to do.

Cons

It would be nice to be able to make payments on the admin side of the Paywall for customers having issues.

Review Source

VR

Verified Reviewer  
Digital Marketing Associate  
Broadcast Media  
Used the software for: 6-12 months

### "Very flexible paywall"

January 5, 2019

5.0

Easy to set up and pretty responsive! Thanks a lot

Pros

The InPlayer platform has been showing a lot of features that have been very useful: - Integrated paywall - Sales dashboard and analytics - Geo restriction Their team is pretty responsive in terms of support and their technology is very innovative (voting app!)

Cons

Nothing much that I can think of right now.

Review Source

Response from InPlayer

January 15, 2019

Thanks a lot for your review. We like to hear that our technology and innovations resonate well with our users. We're looking forward to announcing lots of new features in 2019!

VR

Verified Reviewer  
Web Developer / Systems Administrator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "InPlayer to the Rescue"

January 11, 2019

5.0

InPlayer was a great help with setting up a Paywall for our live streaming last year. Their customer support was very helpful no matter the time of day whether it be 5am or 9pm.

Pros

The setting up of assets and keeping track of sales is super simple. The dashboard is so user friendly.

Cons

I do not have any complaints about the software at all.

Review Source

Response from InPlayer

January 15, 2019

Thanks for taking the time to leave your feedback and I love the review title! I will forward your comments to our exceptionally dedicated support team :-) Best Regards, Daniel.

BV

Bob V.  
Producer  
Entertainment  
Used the software for: 1-2 years

### "In-Player is the perfect solution"

January 11, 2019

5.0

Pros

Easy to use, In-Player company is first class, great support. Works perfectly every time. Never had any downtime.

Cons

Nothing. Like it all. Seamless. Never had a problem.

Review Source

Response from InPlayer

January 15, 2019

Hi Bob, Thanks a lot for your feedback. Very happy to read that the overall experience was very positive. Looking forward to your next events :-) Best Regards, Daniel.

mK

maack K.  
medias  
Online Media  
Used the software for: 2+ years

### "thanks jwplayer"

January 12, 2019

5.0

I know many things thanks inplayer

Pros

HI very satisfied with jwplayer really very nice and security a very intransing system, very nice team very good, I really like it because there is a team, very simple and beautiful

Cons

when to share on facebook what code is inplayer name

Review Source

Response from InPlayer

January 17, 2019

Thanks a lot for your review Kane. Happy to read that you had a positive and seamless experience by using our Paywall Platform through one of our Partners. Looking forward to help you with your projects again this year. Best Regards, Daniel.

Similar Products

Featured