Who Uses This Software?

It is used by property management companies and facility service providers, online help desks in the field of property insurance, and in online banking. It can be customised to cater to any industry and any task.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Windows

Vendor Details

  • DeepSearch
  • www.deepsearch.at
  • Austria

About DEEP.assist

Customizable call center solution for recognizing and analyzing content in real time to reduce time on decision making.

DEEP.assist Features

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management
  • Data Discovery
  • Data Visualization
  • High Volume Processing
  • Predictive Analytics
  • Regression Analysis
  • Sentiment Analysis
  • Statistical Modeling
  • Text Analytics

DEEP.assist Reviews

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