# deepassist Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about deepassist Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more. Source: https://www.capterra.com/p/181822/DEEP-assist/reviews --- # deepassist Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) deepassist ## What is deepassist? deepassist provides a strategic C-NLU AI (Causal Natural Language Understanding) solution for analyzing, understanding, and comprehending the content of customer service inquiries. Increase your FCRR up to 81% and reduce the AHT by up to 30% regardless of the communication channel. Our software extracts relevant data from inquiries and is audit-ready for full transparency, even when used for grounding LLMs. deepassist is pre-trained for the industries: utilities, insurance, ITSM, facility management, and public transport. Our AI assists customer service agents in all use cases from email categorization and automation, through agent augmentation, as well as self-service channels such as voicebot, chatbot, and virtual assistants. Lighten the workload of your agents and avoid high employee turnover rates while protecting customer data in accordance with GDPR and the EU AI Act. Choose a better customer experience by enabling intelligent automation in customer support with deepassist. ## What is deepassist used for? [Text Mining](https://www.capterra.com/text-mining-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Machine Learning](https://www.capterra.com/machine-learning-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for deepassist?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.deepsearch.at&name=deepassist) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### deepassist 0.0 VS. [4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,733) Value For Money 0.0 (0) Value For Money 4.6 (1,487) Customer Service 0.0 (0) Customer Service 4.7 (1,506) ## deepassist alternatives [4.4 (4,071)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $39.00 Per User, Per Month [4.5 (2,211)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting price $20.00 Per User, Per Month [4.6 (14)](https://www.capterra.com/p/10031266/Fin/#reviews) Starting price $0.99 Per User, Per Month [Capacity](https://www.capterra.com/p/192480/Capacity/) [4.5 (14)](https://www.capterra.com/p/192480/Capacity/reviews/) Starting price $25000.00 Per User, Per Month [Learn More](https://www.capterra.com/p/192480/Capacity/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Escalation System alerts about the need to escalate an issue or request API Application programming interface that allows for integration with other systems/databases Auditing Examine established processes and records to ensure accuracy, compliance, and policy adherence Categorization/Grouping Organize and group data or items based on various criteria deepassist 49 features Define levels of authorization for access to specific files or systems Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Application programming interface that allows for integration with other systems/databases Examine established processes and records to ensure accuracy, compliance, and policy adherence Organize and group data or items based on various criteria Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Interprets what a user is doing based on context and helps guide them through the process. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Record customer information, purchase history, and other notes Analyze survey results via statistical testing or crosstabs directly within the software Grouping log entries based on similar attributes. Removes data that is incomplete, inaccurate, or irrelevant from a dataset Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Transforming raw data to run it through machine learning algorithms to uncover insights or make predictions. Protect sensitive data for digital privacy Assemble applications and processes by dragging over and arranging pre-built components Find & retrieve relevant data or documents Caters to sales teams Use AI to generate content in the form of text, images, videos, etc. Helps understand a user's intentions/actions Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Identify different languages Enable businesses to implement machine learning algorithms on business data such as sales and revenue Process of testing an ML algorithm by feeding it training data to learn from Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Allows users to manage data from a number of sources Process and analyze human language in text or audio form Ability to interact with the application using human languages such as English Drag and drop/visual interfaces that allow non-tech users to build without writing code Filtering incoming messages/alerts and detecting patterns to spot anomalies. A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Streamlining repetitive tasks and activities through automated and predefined workflows Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Detect spam, BOT, or invalid email addresses Attach digital tags to documents and assets for identification, search, or monitoring purposes Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Identify topics to prioritize document research Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Contact vendor for pricing Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)