Who Uses This Software?

Event and party rental companies, including decor, tents, AV, inflatables, and party essentials


Average Ratings

7 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Pricing Details
    Unlimited items, rentals, and users
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • TapGoods
  • www.tapgoods.com
  • Founded 2016
  • United States

About TapGoods PRO

TapGoods PRO is the rental industry's most powerful and user-friendly business management software. It includes everything needed to run a smooth, profitable rental business - customer, inventory, scheduling, quotes, payments, truck routing, barcodes, staff, website, ecommerce, and more - all in one easy system.


TapGoods PRO Features

  • Auto / Boat Rental
  • Contract Management
  • Inspection Management
  • Inventory Management
  • Late Fee Calculation
  • Maintenance Management
  • Medical Equipment Rental
  • Multi-Location
  • Online Booking
  • Rate Management
  • Recurring Rentals
  • Reservations Management
  • Scheduling

TapGoods PRO Reviews Recently Reviewed!


The best rental app in the marketplace!

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: TapGoods interface is user-friendly and intuitive, making it easy for our customers to sign documents and approve quotes in no time. Now we are closing more sales and have fewer issues during the rental process.

Also, we like the fact that Tapgoods offers all in one business solution for rental companies; It's always listening to us and is open to suggestings to keep improving the app. Its support team provides immediate responses and solutions. It's awesome!

Cons: Since TapGoods keeps improving its app constantly, sometimes a few app errors will pop up, but nothing out of the ordinary. Its support team will resolve any issues quickly.

Overall: Thanks to TapGoods, our business transactions and customer interactions became smoother and effective. It helps us keep organized and communicated at all stages of the rental process preventing rental problems or delivery issues.

Also, the app's look and functionality make our company appear more professional and approachable. Our customers love using the app and are more responsive than ever.

Great Tool to Automate our Business

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: TapGoods Pro has been a great tool for us and a definite upgrade from our previous software. The ease of use, the email template options and the ability to send our clients a link to sign and pay their order has limited the amount of time we spend going back and forth with clients and has automated and streamlined our process. The support team has been great and answering our questions and they continue to push new features and upgrades to the software. While we aren't currently using it we are excited about the possibility of upgrading to the TapGoods Storefront in the future to connect our website and our software - fully integrating everything.

Cons: There are a few features we'd love to see added to the software but have already told the support team about it and we are confident they are items that will make it into the development schedule as they have been very good to address any requests we have had.

Overall: Overall a very positive experience and one that has helped streamline our business.

Capterra loader

We love Tapgoods!

Dec 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love that Tapgoods has every feature you can imagine to help run a company! The "routing" feature is genius and has helped my team plan out our install & strike schedule in an efficient and faster way! Tapgoods has made it so easy to communicate with clients, quickly put invoices together, and keep things extra organized on the warehouse side of the business!

Cons: The site shuts down a few times a month (probably because of maintenance and updates) during work hours, preventing us from getting any work done.

Overall: Tapgoods has allowed our company to perform all jobs through one system. It is great for all aspects of the rental business! It has kept us extra organized through its inventory and maintenance aspects! It has also made it very easy for us to "check-in" and "check-out" our items, preventing miscommunications between employees.

Software that's thought of everything!

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Takes in to account every detail of the logistics side of the rentals business.

Amazing customer service and development team who are always looking to make improvements based on your feedback.

Mobile friendly

Cons: At first there was some functionality missing but they have been extremely fast at fixing any bugs or making new features come to life!

Overall: TapGoods has greatly helped us in not having to do duplicate work on the delivery logistics side. We can handle everything from just one software (TapGoods), vs having to use multiple systems. It's been a time saver!

Great product that helps our business

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: TapGoods PRO makes my job easier. I am able to quickly check availability of products, send invoices and prepare event paperwork for our warehouse and delivery teams.

Cons: We've been using TapGoods for about six months and no complaints so far! Their team is quick to respond and always open to suggestions to improve their product.

Overall: We are now able to schedule staff and transportation directly within TapGoods PRO's system. Our previous vendor did not offer this option. TapGoods PRO has also drastically reduced the amount of admin time and paperwork for each event.

Best Software we could have =)

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We love how easy it is to use and how thoughtful it is as well. From the beginning to the end of each rental, it works with us and the client as an assistant adding information about each customer and their needs while making it easy for the customer and the company through the whole process. The automatic emails are fantastic! When needed, the support team is very responsive as well.

Cons: The fact that it cannot be accessed without internet access is the only drawback.

Overall: From the beginning, our experience has been very positive and rewarding. Our clients are very pleased with the system which provides a positive image to our company as well.

WOW! Much better than expected!

Jan 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use. Its very user friendly and easy to log on and create quotes and invoices!

Cons: I wish it came with a magic genie that entered all of our inventory items in seconds, rather than me having to enter them all individually. TAPGOODS actually entered pages of inventory for us from excel sheets we sent to them!

Overall: Before TAPGOODS, we did everything manually and had no way of tracking items in our inventory or knowing what sells or doesn't. Not anymore!