# Ordway Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ordway Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more.

Source: https://www.capterra.com/p/181852/HubSpot-CMS-Hub

---

# 

 Ordway Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ordway

## What is Ordway?

Billing and revenue automation platform for scaling businesses that simplifies how companies price products, send invoices, collect payments, and recognize revenue. Designed for the SMB market, the cloud-based platform removes manual workarounds in the accounts receivable and revenue recognition functions and sits between an application/CRM and accounting system. A REST API-first methodology means integration with existing systems can be accomplished with minimal impact to engineering teams.

## What is Ordway used for?

[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Subscription Management](https://www.capterra.com/subscription-management-software/)[Revenue Recognition](https://www.capterra.com/revenue-recognition-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.01

Per User, Per Month

Free trial  
not available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Ordway?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ordwaylabs.com&name=Ordway)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ordway

4.8 (11)

VS.

[4.3 (606)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting Price

$0.01

per user, per month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (11)

Ease Of Use

4.2 (532)

Value For Money

4.6 (9)

Value For Money

4.0 (441)

Customer Service

4.8 (9)

Customer Service

4.0 (472)

## Ordway alternatives

[4.2 (104)](https://www.capterra.com/p/131433/Chargebee/reviews/)

Starting price

$7188.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.2 (401)](https://www.capterra.com/p/184673/Melio/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accounts Receivable

Track outstanding invoices and the money owed from clients

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Aging Tracking

Categorizes outstanding invoices based on the amount of time they have remained unpaid

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Ordway 65 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Track outstanding invoices and the money owed from clients

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Categorizes outstanding invoices based on the amount of time they have remained unpaid

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Compare and match accounting/financial records with corresponding bank statements

Create, manage, and send invoices or bills to customers

Gateway through which end users can view past bills and pay current invoices

Allow customers to cancel their subscription remotely.

Receive and deposit or issue and record check payments

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Business model where clients pay their lawyer a fee only if the case is won/settled successfully

Track, store, and access client contracts or licenses

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Reports that show customers their invoices, payments, and balance on the account

Customize data fields to support various needs and use cases

Invoices that can be tailored according to company's branding, payment terms and personalized information

Alter the layout and content of reports

Rules followed by the software/AI can be configured by users to suit their specific needs

Graphical representation of data

Buyer isn't billed until the period is up without any interest charges

Track products that are for sale at a reduced price or part of coupon promotions

Process of automatically notifying clients when payments fail to ensure invoices are paid

Electronically collect payments for goods or services

Manage the enrollment and onboarding of all new members and accepted applications

Plan, manage, and track the financial activities of an individual or organization

Business model that charges based on the amount of time spent on an hourly basis

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Clients can submit payments via mobile devices

Manage and handle various international currencies

Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit

Process payments via multiple modes directly through the application

Create, send, and view electronic invoices

Accept and process online payment transactions

Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit

Allow customers to make a partial payment on an invoice and track remaining debt

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

Present a catalog of inventory that customers can view

Business model that bills clients an amount based on the project/task/job performed

Estimate or forecast of a future scenario based on the study of present trends

A list of customers and their payments due updated on a monthly basis

Generate recurring invoices

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee the process of issuing refunds

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

Online portal through which end users can access the system, manage tasks, or obtain information

Track the status over time for a request, process, asset, or transaction

Process of managing customer subscription lifecycle for a recurring service or a product

Manage the subscription plans of all active members

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Set up connections to third-party platforms to improve business processes

Track and interpret metrics on the usage of company resources

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (11)

4.6

Based on 11 reviews

## Pricing

Value for money

4.6 (9)

Basic

$0.01

Value for money

4.6 (9)

4.6

Based on 9 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Avalara](https://www.capterra.com/p/75673/AvaTax/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (9)

4.8

Based on 9 reviews

## User reviews

Overall rating

4.8

Based on 11 reviews

Filter by rating

5(10)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DB

diane b.

Controller

Information Services

### "Too expensive for functionality"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

March 11, 2022

Overall, sorry we tried them. Wasted a year trying to get it integrating with our accounting software. We found another solutions that we had up and running in 2 weeks and it was way less money.

Pros

Nice people at Ordway. Some pro rating functionality was nice.

Cons

We could not get it integrated with our accounting system expensive for what it could do

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Conor O.

VP Finance

Financial Services

### "Solution to our billing woes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 3, 2020

Pros

We have a usage-based billing structure which we really struggled with in Zuora due to how it was configured. Ordway were attentive to where we were struggling and proposed a setup that provides exactly what we need. Our invoice timing has dropped from the 3rd week of the month to the first already and we are still to integrate Salesforce and our usage data. The UI is intuitive and easy to learn.

Cons

Some of the reporting is still being built out, however, they have a flexible custom reporting module that provides much of what I need and they have added multiple reports we use to their near-term reporting roadmap.

Switched from

[Zuora](https://www.capterra.com/p/84232/Z-Billing/)

Zuora was not working in its existing configuration. Ordway has solved all the issues we had in Zoura.

Alternatives considered

[Chargebee](https://www.capterra.com/p/131433/Chargebee/)

[Maxio](https://www.capterra.com/p/139751/Maxio/)

Reasons for choosing Ordway

Better fit for our business model

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Dave S.

SVP, Finance

Financial Services

### "Flexible billing system that can handle complex pricing structures"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2019

Ordway allows us to set up customers as they sign contracts, then dynamically bill them based on various usage factors as well as other factors. We can be confident that our customized invoices are accurate, and we can use the UI to quickly identify and fix any issues or changes as they happen.

Pros

Dynamic pricing tiers: Our business model includes charges based on number of employees and assets under management, which changes often as businesses scale up. Keeping our systems in sync with our billing operations is now not an issue. Volume of invoicing: With the amount of growth and volume we are doing, it would require an army of people to keep up if we were doing this manually Speed of implementation: Their customer success team helped load historical data and get all of our contracts configured. Our business is growing quickly and we didn’t have tons of resources to dedicate to getting Ordway set up. We were pleasantly surprised that we were able to stand up the system and go live in a matter of weeks as opposed to months.

Cons

Initial reporting functionality: Some of the reporting dashboards and functionality were not initially well-suited to our business model, although I think would be fine for a regular "SaaS" business. However the functionality has improved over time and we are able to export any/all of our data for additional analysis. Integration with accounting systems: We initially did not have a direct integration to our accounting system, but the ability to upload CSV files make it easy to regularly keep both systems in sync. I believe full integration capability is planned for this year (2019).

Switched from

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Michael S.

CFO

Information Technology and Services

### "Powerful and flexible billing and revenue recognition software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 23, 2019

Prior to Ordway, my company was using multiple billing systems for different products. It was very difficult to get a consolidated view of our customer's billing information. We are now on one system so that A/R can be tracked accurately, and all of our invoices have the same look and feel regardless of the products that the customer is buying.

Pros

Ordway is highly configurable and flexible, which allows me to tailor the workflow and my customers' billing experiences rather than rely on a pre-configured process.

Cons

Like any relatively new product, there are additional features that would be nice to have. The Ordway team has developed many new features since I began using the product, but there are still more things that I would like added over time. The team has been very responsive to my new feature requests and has either implemented the requested features or provided acceptable workarounds.

Alternatives considered

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Reasons for choosing Ordway

I felt that many of the alternatives were outdated and overly burdensome to use. Ordway is clearly a very modern system with a great user interface.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HM

Hannah M.

Financial Operations Manager

Computer Software

### "Very happy with switch to Ordway"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2019

Pros

I was struggling to get the accounting treatments right for our complex business. We have recurring subscription fees, installation fees, usage charges and professional services which we were charging on multiple different platforms depending on the customers negotiated terms. Ordway allows us to manipulate individual charges and contracts and applies revenue recognition templates to the various charges so all customer data lives in one place. What took me hours to reconcile is now happening automatically in the background so I can focus on more strategic activities.

Cons

We came from Recurly which had a very clean and intuitive UI so it took some getting used to Ordway's platform, but they are open to any and all feedback and we have already seen updates!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

Neil S.

CEO

Computer Software

### "Invoicing in arrears based on monthly orders billed to corporate client"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2019

Pros

Our business fulfilled a catalog of corporate wellness programs. The orders would accumulate during the month and then we’d have to go back and compile everything to send out invoices. With Ordway, all that happens automatically as orders are placed and we can send an invoice out for the past months activity. It really saved us time.

Cons

Nothing, it was a lifesaver. They've been really responsive to feedback.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SL

Simon L.

Co-Founder & Co-CEO

Hospital & Health Care

### "Using Ordway billing with Stripe saved us time and money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2019

Overall, the team has been great to work with. When we were first onboarding with them, we uncovered some accounts that were not getting invoiced correctly. As a result, we were able to recover lost revenue early on and basically realize immediate ROI.

Pros

We use Stripe for processing payments, and the native integration with Ordway meant we effectively automated a part of our business frankly we didn’t want to build ourselves. We’re a SaaS company and we’ve identified best-in-breed SaaS partners to handle our non-core business functions. Ordway and Stripe represent a good example of that.

Cons

It's doing what it needs to do from my perspective. My team has mentioned that since they don't have to be in the system that often, remembering how to do things is sometime an issue. Their support team is always accessible and willing to help.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OF

Omri F.

Head of Finance and Operations

Real Estate

### "Ordway simplified our billing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2019

We've had an excellent experience, from its implementation with a dedicated, focused and client-centric team, through to day-to-day use, simplification and automation of our processes.

Pros

\- Handles multiple levels of complexity, addressing our different billing scenarios. - Flexible, allowing integration into other applications and our workflows. - Automation of several processes and continued growing potential for further improvements. - Attention, dedication and responsiveness of the Ordway team.

Cons

\- Flexibility adds the possibility of complexity, and you need to mindful of that when implementing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SZ

Susan Z.

Director of Data Ops

Real Estate

### "A Very Flexible Billing Platform!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 1, 2019

Pros

As a Saas business, we have numerous types of billing plan structures and a "one size fits all" billing/revenue automation platform would never have been able to meet our various needs. The Ordway team was able to customize their billing system to accommodate all of our different scenarios and provide added value to our customers by displaying more detailed info on monthly billing invoices. By automating our complex billing process, I was freed up to spend time on more data-driven strategic initiatives.

Cons

As an early adopter of the platform, subscription analytics and dashboard metrics were not built out for easy reporting and cohort analysis.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

COO

Human Resources

### "Great Billing/Revenue Software and Awesome Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 30, 2019

We’re great at finding people with the right skills for our clients. Having our tech team building a billing system for our SaaS recruiting platform would have been a huge cost and distraction. The cost of Ordway was much, much less than doing it internally and/or hiring someone new to maintain back-office infrastructure.

Pros

The Ordway team is awesome. Their platform helped us not have to worry about invoicing and revenue recognition now, or in the future when we raise capital or audit our finances.

Cons

So far everything has worked well - when we find something small that we want, the team has added it to their development list and been hands-on to show us a work around until it's ready.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/181852/Ordway-billing-and-revenue-automation-platform/reviews/)

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