---
title: "Terapeak Research  Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Terapeak Research  Software - reviews, pricing plans, popular comparisons to other Competitive Intelligence products and more."
source_url: "https://www.capterra.com/p/181856/Terapeak-Research/"
page_type: "product"
language: "en"
---

# 

 Terapeak Research Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Terapeak Research

## What is Terapeak Research ?

Terapeak Research is a marketing research solution designed to help eCommerce businesses analyze market trends and product performances across eBay marketplaces. The platform enables administrators to use keywords or filters to analyze sales trends and average prices across global marketplaces and create strategies to optimize product listings. Businesses can also identify data-driven keywords, plan inventory, and change product prices to enhance sales velocity.

## What is Terapeak Research used for?

[Market Research](https://www.capterra.com/market-research-software/)[Competitive Intelligence](https://www.capterra.com/competitive-intelligence-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/)

Top alternative

Featured

Overall rating

Based on 39 user reviews

Reviews sentiment

Positive

90%

Neutral

10%

Negative

0%

Starting price

$250

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Terapeak Research ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ebayinc.com&name=Terapeak Research )

## Terapeak Research Overview

Updated August 2026

AI summary

Terapeak Research equips businesses of all sizes with tools for competitive intelligence, market research, and shopping cart analytics, focusing on online commerce. It provides competitive analysis, real-time analytics, performance metrics, trend analysis, and benchmarking to help teams monitor marketplace activity and inform pricing, product, and inventory strategies. Deployment options include web, cloud, SaaS, and Android.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Terapeak Research

4.4 (39)

VS.

[4.8 (529)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting Price

$250

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (39)

Ease Of Use

4.9 (2,322)

Value For Money

4.3 (31)

Value For Money

4.8 (1,897)

Customer Service

4.2 (31)

Customer Service

4.7 (1,703)

## Terapeak Research alternatives

[4.6 (453)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Semrush](https://www.capterra.com/p/151962/SEMrush/)

[4.6 (2,325)](https://www.capterra.com/p/151962/SEMrush/reviews/)

Starting price

$139.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/151962/SEMrush/)

[Similarweb](https://www.capterra.com/p/148472/SimilarWeb-Pro/)

[4.6 (261)](https://www.capterra.com/p/148472/SimilarWeb-Pro/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/148472/SimilarWeb-Pro/)

[Typeform](https://www.capterra.com/p/137289/Typeform/)

[4.7 (975)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/137289/Typeform/)

[View all alternatives](https://www.capterra.com/p/181856/Terapeak-Research/alternatives/)

## FAQs about Terapeak Research

Overview

### Which roles and teams benefit most from Terapeak Research ?

Terapeak Research is most used by business owners, e-commerce sellers, and sales leaders who need data to evaluate product demand, pricing, and competitor activity. Administrative and operations teams use it to guide listing decisions and inventory planning, while students and independent professionals rely on it for market research and resale strategy.

Answer based on 38 reviews

Overview

### What company size and specific industries is Terapeak Research built for?

Terapeak Research is designed for eCommerce sellers, including small businesses and larger online retail operations, that need market trend, competitor, and product insights. It fits companies selling through online marketplaces and other digital commerce channels rather than general-purpose businesses in unrelated industries.

Features and Usability

### What are the key features of Terapeak Research ?

Terapeak Research includes benchmarking, competitive analysis, monitoring, and multi-channel distribution features for tracking marketplace activity. It also offers real-time analytics, real-time data, performance metrics, trend analysis, and visual analytics, plus reporting and statistics, statistical analysis, projections, and phone-based access.

Pricing

### How much does it cost and what fees or limitations are included?

Terapeak Research starts at $4.95/month with an annual Starter Store subscription, with free version and free trial options also available. Higher tiers run $21.95 Basic, $59.95 Premium, $299.95 Anchor, and $2,999.95 Enterprise; reviewers say pricing data is fast and useful, though casual eBay sellers may find it pricey and the data overwhelming.

Answer based on 15 reviews

Getting Started and Support

### What training and onboarding options does Terapeak Research offer?

Terapeak Research provides webinars, documentation, and videos to help teams get started. Webinars offer live instruction and space for questions, documentation gives written reference material for setup and feature review, and videos support self-paced learning and repeat viewing when needed.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Terapeak Research offer?

Terapeak Research offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Reviewer feedback on support is mixed: some users describe quick, helpful service and easy issue resolution, while others report unhelpful representatives and difficulty getting tasks completed.

Answer based on 3 reviews

## Features

AI summary

Based on 869 Competitive Intelligence reviews

Not all Competitive Intelligence tools cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution:

-   **SEO Management** (**57%** of reviewers rated this feature as critical)
-   **Competitive Analysis** (**56%**)
-   **Search/Filter** (**43%**)

Terapeak Research supports **Competitive Analysis**, giving businesses a way to track rivals and compare market activity. However, it does not include **SEO Management** or **Search/Filter**. Instead, it offers **Performance Metrics** (**41%**) and **Reporting/Analytics** (**40%**), which help users monitor results and review trends over time, providing teams with clearer data for pricing, product, and market decisions.

Performance Metrics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Reporting/Analytics

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Benchmarking

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Compare key metrics for the business against prominent players in the industry

Statistical Analysis

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Apply statistical/mathematical models to sets of data

Multi-Channel Distribution

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Reporting & Statistics

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Terapeak Research 13 features

### All Features
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Phone-Based: Market research conducted via telephone
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Statistical Analysis: Apply statistical/mathematical models to sets of data
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data

---

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We can help you find the software with the features you need.

Features

4.4 (38)

4.4

Based on 38 reviews

## Pricing

Value for money

4.3 (31)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/181856/Terapeak-Research/pricing/)

Starter Store

$250.00

Flat Rate,Per Month

It includes:

-   30¢ Insertion Fee for Additional Listing
-   Free Auction Listings in Select Categories or Fixed-Price Listings

Basic Store

$1,000

Flat Rate,Per Month

It includes:

-   250¢ Insertion Fee for Additional Listing
-   $25 of Ebay Branded Shipping Supplies Per Quarter
-   Add-on Feature: Lower Final Value Fees
-   Free Fixed-Price Listings
-   Free Subscription to Terapeak Sales Insights Tool

Premium Store

$10,000

Flat Rate,Per Month

It includes:

-   15¢ Insertion Fee for Additional Listing
-   $50 of Ebay Branded Shipping Supplies Per Quarter
-   Add-on Feature: Lower Final Value Fees
-   Free Fixed-Price Listings
-   Free Subscription to Terapeak Sales Insights Tool

Anchor Store

$25,000

Per Month

It includes:

-   $150 of Ebay Branded Shipping
-   5¢ Insertion Fee for Additional Listing
-   Add-on Feature: Lower Final Value Fees
-   Dedicated Customer Support
-   Free Fixed-Price Listings
-   Free Subscription to Terapeak Sales
-   Insights Tool
-   Supplies Per Quarter

Enterprise Store

$100,000

Flat Rate,Per Month

It includes:

-   $150 of Ebay Branded Shipping Supplies Per Quarter
-   5¢ Insertion Fee for Additional Listing
-   Add-on Feature: Ower Final Value Fees
-   Dedicated Customer Support
-   Free Fixed-Price Listings
-   Free Subscription to Terapeak Sales Insights Tool

Value for money

4.3 (31)

4.3

Based on 31 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (31)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (31)

4.2

Based on 31 reviews

## User reviews

Overall rating

4.4

Based on 39 reviews

Filter by rating

5(20)

4(15)

3(4)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BG

Brittany G.

Owner

Apparel & Fashion

### "Wonderful! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 1, 2025

My experience has been absolutely wonderful! Terapeak research is a wonderful company and I'm glad they let me take this survey

Pros

I liked terapeak reaearch company because they are very descriptive and nice. I loved the product!!!

Cons

There wasn't much I didn't like. I can't think of anything I didn't like actually. That is all I can think of.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Sasha R.

Independent Travel Advisor

Wireless

### "Terapeak Research tool is simply the best "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2022

Overall this software is awsome. I am happy I was able to use it and looking forward to using it every time. You also learn how to become an expert as a seller and business expert.

Pros

I have been using this software for over 2 years and it is amazing. It has help me and my teammates to better access sales across platforms and make better business decisions.

Cons

I am happy that this software was created and looking forward to any new features that the creator of the software will add.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KT

Krishanthan T.

Geotechnical Engineer

Civil Engineering

### "Frequent usage of this software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 19, 2021

Additional training is required to use this software effectively.

Pros

As I haven't used this software but helped to purchase it for others to use, I have done the research on this. It seems that it has more features to make the work easier.

Cons

Since I had a conversation with other colleagues regarding this software, it seems that training is required to use this properly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Godfrey C.

Technical Quality Manager

Tobacco

### "Terapeak Research review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 11, 2021

Awesome and great software to recommend to any ebay seller.

Pros

It is easier for sellers who do not know eBay analytics to sell things. This tool allows you to obtain all metrics to sell more reliably!

Cons

Search filters cause irrelevant products to be presented sometimes

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BA

Bland A.

TSE

Electrical/Electronic Manufacturing

### "May 2021"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

May 9, 2021

Pros

It’s is helpful in marketing and connecting suppliers

Cons

It is more focused on famous brands, not like Aliexpress

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Aaliyah C.

Management

Accounting

### "It’s okay"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

January 21, 2021

Pros

Now eBay is kind of tricky. I’ve gotten phones , tablets , clothes , etc from this site. It’s a lot of tricky things about these 3rd party sellers

Cons

These foreign sellers are not fair on this site some are reasonable some are not you have to be careful

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Staff Accountant

Accounting

### "Very secure application to buy and sell ANYTHING!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 9, 2021

Pros

Ebay makes it very easy to browse millions of items for sale. Things you may never find in a store. It also makes it very easy to sell items. They have great security and protections in place for both parties. So you can buy worry free as well as sell worry free. Plus you can bid on items and get them for a lower price than you'd find anywhere else.

Cons

I guess the hardest part is placing a bid and having to wait to see if you won!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Chris W.

Tech

Hospital & Health Care

### "Terapeak is super intelligent!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 28, 2020

I found things to out source and make nice profits

Pros

I like how easy it is to find products to source and sell on eBay.

Cons

The price is kind of high but this software is very valuable

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NN

NICHOLETTE N.

Scentsy consultant

Marketing and Advertising

### "Terapeak software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

October 21, 2020

Overall I think its a good application just isn't for me

Pros

The variety you are given to choose from is amazingly there and you are assured to find what u are look I for

Cons

Buyer's can chose not to refund you even if you are owed a refund based on their applications. I don't like that you don't ave choices

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MJ

mujib J.

owner

Health, Wellness and Fitness

### "Awesome ebay research tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 7, 2020

i was alway able to create proper listing titles and to choose the hottest products using terapeak

Pros

It's always important to know what competitors are doing on eBay Terapeak is well integrated with and around everything eBay your always able to find such information through the data you have access to

Cons

sometime it can feel like information overload the amount of data they provide so you could start to overthink your strategies

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/181856/Terapeak-Research/reviews/)

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Popular comparisons

[Semrush vs Terapeak Research](https://www.capterra.com/compare/151962-181856/SEMrush-vs-Terapeak-Research)