# Terapeak Research  Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Terapeak Research  Software - reviews, pricing plans, popular comparisons to other Competitive Intelligence products and more.

Source: https://www.capterra.com/p/181856/Terapeak-Research

---

# 

 Terapeak Research Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Terapeak Research

## What is Terapeak Research ?

Terapeak Research is a marketing research solution designed to help eCommerce businesses analyze market trends and product performances across eBay marketplaces. The platform enables administrators to use keywords or filters to analyze sales trends and average prices across global marketplaces and create strategies to optimize product listings. Businesses can also identify data-driven keywords, plan inventory, and change product prices to enhance sales velocity.

## What is Terapeak Research used for?

[Market Research](https://www.capterra.com/market-research-software/)[Competitive Intelligence](https://www.capterra.com/competitive-intelligence-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/)

Top alternative

Featured

Overall rating

Based on 39 user reviews

Reviews sentiment

Positive

90%

Neutral

10%

Negative

0%

Starting price

$250

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Terapeak Research ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ebayinc.com&name=Terapeak Research )

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Terapeak Research

4.4 (39)

VS.

[4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting Price

$250

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (39)

Ease Of Use

4.9 (501)

Value For Money

4.3 (31)

Value For Money

4.8 (444)

Customer Service

4.2 (31)

Customer Service

4.7 (433)

## Terapeak Research alternatives

[4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (2,323)](https://www.capterra.com/p/151962/SEMrush/reviews/)

Starting price

$139.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (453)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (29)](https://www.capterra.com/p/10015098/Ideally/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/181856/Terapeak-Research/alternatives/)

## FAQs about Terapeak Research

Overview

### Which roles and teams benefit most from Terapeak Research ?

Terapeak Research is most used by small business owners, online sellers, and sales leaders who need market data to choose profitable products, set competitive prices, and refine listings. Operations and admin managers use it to track demand trends, while independent professionals and students use it to research resale opportunities and buyer behavior.

Answer based on 38 reviews

Overview

### What company size and specific industries is Terapeak Research built for?

Terapeak Research is designed for eCommerce sellers, including small businesses and larger online retailers that need market trend, competition, and product insights. It is best suited to the retail and online commerce sector, especially companies focused on selling through digital marketplaces.

Features and Usability

### What are the key features of Terapeak Research ?

Terapeak Research includes benchmarking, competitive analysis, and monitoring for market tracking, plus real-time analytics, real-time data, and trend analysis for performance review. It also offers reporting and statistics, visual analytics, performance metrics, projections, and multi-channel distribution support for analyzing and comparing sales activity.

Pricing

### How much does it cost and what fees or limitations are included?

Terapeak Research starts at $4.95/month with an annual Starter Store subscription; Basic is 21.95, Premium 59.95, Anchor 299.95, and Enterprise 2999.95 monthly. A free version and free trial are available. Reviewers say it quickly surfaces sold-listing prices, though some casual eBay sellers still find it pricey and the data overwhelming.

Answer based on 15 reviews

Getting Started and Support

### What training and onboarding options does Terapeak Research offer?

Terapeak Research provides webinars, documentation, and videos to help teams get started. Webinars offer live or scheduled guidance, documentation gives written reference material for setup and feature review, and videos support visual learning for users who prefer step-by-step demonstrations.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Terapeak Research offer?

Terapeak Research provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. User feedback on support is mixed: some users describe quick, helpful assistance and easy resolution, while others report unhelpful service and trouble getting simple requests handled.

Answer based on 3 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Benchmarking

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Compare key metrics for the business against prominent players in the industry

Statistical Analysis

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Apply statistical/mathematical models to sets of data

Multi-Channel Distribution

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Reporting/Analytics

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Reporting & Statistics

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Performance Metrics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Terapeak Research 13 features

Compare key metrics for the business against prominent players in the industry

Evaluating strengths and weaknesses of companies with the same target audience

Observe and track the demand, usage, progress or quality of a system, product, or user

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Market research conducted via telephone

Analyze and gain insights into data in real-time

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Apply statistical/mathematical models to sets of data

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.4 (38)

4.4

Based on 38 reviews

## Pricing

Value for money

4.3 (31)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/181856/Terapeak-Research/pricing/)

Starter Store

$250.00

Flat Rate,Per Month

It includes:

-   30¢ Insertion Fee for Additional Listing
-   Free Auction Listings in Select Categories or Fixed-Price Listings

Basic Store

$1,000

Flat Rate,Per Month

It includes:

-   250¢ Insertion Fee for Additional Listing
-   $25 of Ebay Branded Shipping Supplies Per Quarter
-   Add-on Feature: Lower Final Value Fees
-   Free Fixed-Price Listings
-   Free Subscription to Terapeak Sales Insights Tool

Premium Store

$10,000

Flat Rate,Per Month

It includes:

-   15¢ Insertion Fee for Additional Listing
-   $50 of Ebay Branded Shipping Supplies Per Quarter
-   Add-on Feature: Lower Final Value Fees
-   Free Fixed-Price Listings
-   Free Subscription to Terapeak Sales Insights Tool

Anchor Store

$25,000

Per Month

It includes:

-   $150 of Ebay Branded Shipping
-   5¢ Insertion Fee for Additional Listing
-   Add-on Feature: Lower Final Value Fees
-   Dedicated Customer Support
-   Free Fixed-Price Listings
-   Free Subscription to Terapeak Sales
-   Insights Tool
-   Supplies Per Quarter

Enterprise Store

$100,000

Flat Rate,Per Month

It includes:

-   $150 of Ebay Branded Shipping Supplies Per Quarter
-   5¢ Insertion Fee for Additional Listing
-   Add-on Feature: Ower Final Value Fees
-   Dedicated Customer Support
-   Free Fixed-Price Listings
-   Free Subscription to Terapeak Sales Insights Tool

Value for money

4.3 (31)

4.3

Based on 31 reviews

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## Support, customer service and training options

Customer Service

4.2 (31)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (31)

4.2

Based on 31 reviews

## User reviews

Overall rating

4.4

Based on 39 reviews

Filter by rating

5(20)

4(15)

3(4)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BG

Brittany G.

Owner

Apparel & Fashion

### "Wonderful! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 1, 2025

My experience has been absolutely wonderful! Terapeak research is a wonderful company and I'm glad they let me take this survey

Pros

I liked terapeak reaearch company because they are very descriptive and nice. I loved the product!!!

Cons

There wasn't much I didn't like. I can't think of anything I didn't like actually. That is all I can think of.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Sasha R.

Independent Travel Advisor

Wireless

### "Terapeak Research tool is simply the best "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2022

Overall this software is awsome. I am happy I was able to use it and looking forward to using it every time. You also learn how to become an expert as a seller and business expert.

Pros

I have been using this software for over 2 years and it is amazing. It has help me and my teammates to better access sales across platforms and make better business decisions.

Cons

I am happy that this software was created and looking forward to any new features that the creator of the software will add.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KT

Krishanthan T.

Geotechnical Engineer

Civil Engineering

### "Frequent usage of this software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 19, 2021

Additional training is required to use this software effectively.

Pros

As I haven't used this software but helped to purchase it for others to use, I have done the research on this. It seems that it has more features to make the work easier.

Cons

Since I had a conversation with other colleagues regarding this software, it seems that training is required to use this properly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Godfrey C.

Technical Quality Manager

Tobacco

### "Terapeak Research review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 11, 2021

Awesome and great software to recommend to any ebay seller.

Pros

It is easier for sellers who do not know eBay analytics to sell things. This tool allows you to obtain all metrics to sell more reliably!

Cons

Search filters cause irrelevant products to be presented sometimes

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BA

Bland A.

TSE

Electrical/Electronic Manufacturing

### "May 2021"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

May 9, 2021

Pros

It’s is helpful in marketing and connecting suppliers

Cons

It is more focused on famous brands, not like Aliexpress

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Aaliyah C.

Management

Accounting

### "It’s okay"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

January 21, 2021

Pros

Now eBay is kind of tricky. I’ve gotten phones , tablets , clothes , etc from this site. It’s a lot of tricky things about these 3rd party sellers

Cons

These foreign sellers are not fair on this site some are reasonable some are not you have to be careful

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Staff Accountant

Accounting

### "Very secure application to buy and sell ANYTHING!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 9, 2021

Pros

Ebay makes it very easy to browse millions of items for sale. Things you may never find in a store. It also makes it very easy to sell items. They have great security and protections in place for both parties. So you can buy worry free as well as sell worry free. Plus you can bid on items and get them for a lower price than you'd find anywhere else.

Cons

I guess the hardest part is placing a bid and having to wait to see if you won!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Chris W.

Tech

Hospital & Health Care

### "Terapeak is super intelligent!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 28, 2020

I found things to out source and make nice profits

Pros

I like how easy it is to find products to source and sell on eBay.

Cons

The price is kind of high but this software is very valuable

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NN

NICHOLETTE N.

Scentsy consultant

Marketing and Advertising

### "Terapeak software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

October 21, 2020

Overall I think its a good application just isn't for me

Pros

The variety you are given to choose from is amazingly there and you are assured to find what u are look I for

Cons

Buyer's can chose not to refund you even if you are owed a refund based on their applications. I don't like that you don't ave choices

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MJ

mujib J.

owner

Health, Wellness and Fitness

### "Awesome ebay research tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 7, 2020

i was alway able to create proper listing titles and to choose the hottest products using terapeak

Pros

It's always important to know what competitors are doing on eBay Terapeak is well integrated with and around everything eBay your always able to find such information through the data you have access to

Cons

sometime it can feel like information overload the amount of data they provide so you could start to overthink your strategies

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/181856/Terapeak-Research/reviews/)

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