---
title: "WaterStreet Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about WaterStreet Software - reviews, pricing plans, popular comparisons to other Insurance Policy products and more."
source_url: "https://www.capterra.com/p/181878/WaterStreet-System/"
page_type: "product"
language: "en"
---

# 

 WaterStreet Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

WaterStreet

## What is WaterStreet?

Provides flexible, cloud-based policy, rating, billing, claims, and customer software solutions.

## What is WaterStreet used for?

[Insurance Policy](https://www.capterra.com/insurance-policy-software/)[P&C Insurance](https://www.capterra.com/p-c-insurance-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for WaterStreet?[Manage this product listing](https://www.g2.com/products/waterstreet-policy-administration-suite/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WaterStreet

5.0 (1)

VS.

[4.7 (284)](https://www.capterra.com/p/119068/Jenesis-Software/reviews/)

Starting Price

Contact vendor

Starting Price

$70

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.7 (284)

Value For Money

5.0 (1)

Value For Money

4.7 (240)

Customer Service

5.0 (1)

Customer Service

4.9 (278)

## WaterStreet alternatives

[4.2 (142)](https://www.capterra.com/p/70671/Applied-Epic/reviews/)

Starting price

$1000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[PINS](https://www.capterra.com/p/255305/PINS/)

[4.3 (21)](https://www.capterra.com/p/255305/PINS/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/255305/PINS/)

[NowCerts](https://www.capterra.com/p/132779/NowCerts/)

[4.8 (150)](https://www.capterra.com/p/132779/NowCerts/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/132779/NowCerts/)

Highest Rated

[Sembley](https://www.capterra.com/p/10021105/Sembley/)

[5.0 (40)](https://www.capterra.com/p/10021105/Sembley/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10021105/Sembley/)

## FAQs about WaterStreet

Overview

### What company size and specific industries is WaterStreet built for?

WaterStreet is designed for property and casualty insurance carriers, mutual insurers, and managing general agents. It targets organizations in the insurance sector rather than a specific company size, making it suitable for carriers, mutuals, and MGAs that need software for their core operations.

Features and Usability

### What are the key features of WaterStreet?

WaterStreet offers API access, accounting, claims management, claims tracking, document management, and policy management. These features cover insurance operations by supporting claims processing, policy administration, financial records, and document handling in a single system.

Integrations

### Which third-party tools and platforms does WaterStreet integrate with?

WaterStreet integrates with ClientTether for quote-status workflow alignment and also supports additional catalog integrations for connecting insurance and agency operations. ClientTether is the only confirmed third-party brand in the provided data, so the integration set is best described by that direct connection and broader platform compatibility.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does WaterStreet offer?

WaterStreet provides Email/Help Desk support for customer questions and issue resolution. Support is handled through a written ticketing or email-based process, which suits users who prefer documented communication and organized follow-up. No reviewer feedback about support experience is available in the catalog data.

## Features

AI summary

Based on 121 Insurance Policy reviews

Capterra data shows that buyers of insurance policy software rank the following features as their top priorities:

-   **Policy Management** (**58%** of reviewers rated this feature as critical)
-   **Document Management** (**67%**)
-   **Renewal Management** (**55%**)

WaterStreet supports **Policy Management** and **Document Management**, giving insurance teams the tools to manage active policies and keep related files organized in one system. However, it does not offer **Renewal Management**. Instead, it provides **Claims Tracking** (**24%**), which can still support day-to-day policy operations by helping teams monitor claim activity alongside policy records, allowing businesses to keep information accessible and respond to customer needs more efficiently.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

API

Application programming interface that allows for integration with other systems/databases

Claims Management

Process of submitting and following up on claims with insurance companies

Claims Tracking

Process of tracking new and submitted claims and the status of submitted claims

Document Management

Store, manage, and track all electronic documents in a centralized location

Policy Management

Create, manage, and track policies and procedures within an organization

WaterStreet 6 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- API: Application programming interface that allows for integration with other systems/databases
- Claims Management: Process of submitting and following up on claims with insurance companies
- Claims Tracking: Process of tracking new and submitted claims and the status of submitted claims
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Policy Management: Create, manage, and track policies and procedures within an organization

---

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Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Free trial not available

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KM

Kyle M.

Director of Franchise Development

Hospitality

### "The Maids on Waterstreet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 24, 2023

Working with Waterstreet is great. The customer service they provide is in the top tier of all vendors we use.

Pros

The Maids uses Waterstreet as our operating software for all franchises across our network. The customization of the system allows us to be very flexible with our approach to using the software.

Cons

We have found the need to build some of our own reports because the system did not provide us what we needed initially.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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