--- title: "Iru Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Iru Software - reviews, pricing plans, popular comparisons to other Mobile Device Management products and more." source_url: "https://www.capterra.com/p/181954/Iru/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Iru Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Iru ## What is Iru? Iru is the AI-powered IT & security platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation—collapsing the stack and giving IT & security time and control back. ## What is Iru used for? [Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)[IT Management](https://www.capterra.com/it-management-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/) Recognitions Shortlist Best ease of use Best value for money Overall rating Based on 510 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Computer Security / 2026 - Mobile Device Management / 2026 Our "Best of" badge program showcases products with the highest ratings... - Computer Security / 2026 - Endpoint Detection and Response / 2026 - Endpoint Protection / 2026 - IT Asset Management / 2026 - IT Management / 2026 - Mobile Device Management / 2026 - Mobility / 2026 - Patch Management / 2026 - Remote Monitoring and Management / 2026 - Unified Endpoint Management (UEM) / 2026 Our "Best of" badge program showcases products with the highest ratings... - Mobility / 2026 ## Iru alternatives Highest Rated [4.7 (299)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (1,908)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting price $104.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (938)](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/181954/Iru/alternatives/) ## FAQs about Iru Overview ### What problems does Iru solve? Iru solves Apple device setup, patching, security enforcement, and compliance tracking challenges by automating enrollment, app deployment, OS updates, encryption, and policy-based configurations. IT administrators, lean internal IT teams, schools, and distributed organizations benefit from consistent device baselines, remote lock and wipe actions, and clearer fleet visibility. Answer based on 351 reviews Overview ### Which roles and teams benefit most from Iru? Iru is most used by IT managers, systems administrators, and IT operations teams that need visibility into software assets, access, and operational ownership. Security engineers, CISOs, and information security managers use it to support compliance and risk reviews, while CTOs, CIOs, and technology directors monitor technology spend and governance. Answer based on 500 reviews Overview ### What company size and industries is Iru built for? Iru is created for IT and security teams at growing companies, with small businesses representing 69% of reviewers and Information Technology and Services accounting for 16%. It also serves midsize businesses (24%) and enterprise organizations (7%), particularly in Computer Software (11%) and Financial Services (9%), managing identity, endpoints, and compliance across mixed device environments. Answer based on 500 reviews Features and Usability ### What are the key features of Iru? Iru includes patch management for centrally applying macOS and application updates, plus configuration management and endpoint management for consistent device setup and security settings. It also provides a self-service portal for app installation, deployment management and enrollment/onboarding for new devices, and IT asset management for device inventory. Iru also covers Compliance Management. Answer based on 120 reviews Integrations ### Which third-party tools and platforms does Iru integrate with? Iru integrates with five third-party tools: Google Workspace, Microsoft 365, Okta, Positive User, and Slack. Google Workspace is the most frequently reviewer-confirmed connection, supporting user-directory imports, device-to-user assignment, administrative roles, and Passport login. The catalog also includes identity, productivity, and team communication connections. Answer based on 41 reviews Getting Started and Support ### What training and onboarding options does Iru offer? Iru provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover scheduled instruction, documentation offers written reference material, and videos give teams recorded guidance for self-paced review. Answer based on 3 reviews Getting Started and Support ### What customer support options does Iru offer, and how do users rate the experience? Iru offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as fast, knowledgeable, and helpful, with many reporting quick issue resolution through chat. Some users find knowledge base content difficult to locate, while others say chatbot routing can delay access to a human agent. Answer based on 290 reviews Security ### How does Iru handle data security and access control? Iru uses remote policy enforcement to require disk encryption, deploy security updates and required applications, and monitor device security status. It supports remote locking and wiping, EDR, vulnerability management, and SSO-based login with MFA. Reviewers note advanced EDR, threat detection, reporting, and granular controls are still developing or may require add-ons. Answer based on 96 reviews Device management ### How well does Iru manage Apple devices? Iru manages Apple device fleets with remote enrollment, app deployment, security policies, updates, locking, and wiping from a central console. IT teams value its clear interface and automated provisioning for Macs and iOS devices. Mixed-device organizations may find its Apple controls deeper than its Windows and Android management options. Answer based on 231 reviews ## Who uses Iru? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,943 Mobile Device Management reviews Capterra data shows that buyers of Mobile Device Management rank the following features as their top priorities: - **Application Management** (**44%** of reviewers rated this feature as critical) - **Security Management** (**49%**) - **Configuration Management** (**43%**) Iru supports all three of the features reviewers rate most highly: **Application Management**, **Security Management**, and **Configuration Management**. Together, these capabilities help businesses control app deployment, protect devices and company data, and maintain consistent settings across fleets, allowing teams to manage mobile environments more efficiently and securely. Application Management 4.6 (133) 97.74% of 133 reviewers that rated this feature as important or highly important Track, manage and store the applications of potential future members, customers or candidates Security Management 4.6 (106) 96.23% of 106 reviewers that rated this feature as important or highly important Manage and control the security aspects of an organization's digital assets, resources, and operations Configuration Management 4.7 (186) 96.77% of 186 reviewers that rated this feature as important or highly important This aspect helps you standardize device setups using templates and blueprints, ensuring consistency and security. Reviewers indicate it saves significant time, is easy to use, and supports granular configurations for different departments or compliance needs. Deployment Management 4.8 (160) 93.13% of 160 reviewers that rated this feature as important or highly important Manage the processes involved when making the application ready for use Patch Management 4.7 (241) 92.12% of 241 reviewers that rated this feature as important or highly important It gives you automated, centralized patching for OS and apps, ensuring devices stay secure and up-to-date. Reviewers appreciate the set-and-forget process, ease of scheduling, and reliable updates, which help small IT teams maintain compliance and minimize manual intervention. Access Controls/Permissions 4.6 (177) 84.18% of 177 reviewers that rated this feature as important or highly important You can easily set granular permissions, integrate with Google Workspace or Apple Business Manager, and enforce RBAC. Some reviewers find it simple to assign roles, restrict admin rights, and maintain security, though a few want more customization options. Iru 72 features ### All Features - Access Controls/Permissions: You can easily set granular permissions, integrate with Google Workspace or Apple Business Manager, and enforce RBAC. Some reviewers find it simple to assign roles, restrict admin rights, and maintain security, though a few want more customization options. - Access Management: Control and manage access to company resources - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software - API: Application programming interface that allows for integration with other systems/databases - App Management: Download applications that can be internally saved - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Application Security: Identify and respond to security threats to developed applications - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Authentication: Verify the identity of users/devices to enable secure access - Automatic Patch Deployment: Set a time to deploy patches automatically - Automatic Scans: Setup recurring or automatic scans - Automatic User/Device Recognition: The system can automatically recognize a user and/or device - Compliance Management: Iru offers built-in templates for standards like NIST, CIS, and SOC 2, making compliance straightforward. Users think the automated compliance checks, customizable controls, and clear compliance visibility save time and simplify audits, especially for Apple devices. - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configuration Management: This aspect helps you standardize device setups using templates and blueprints, ensuring consistency and security. Reviewers indicate it saves significant time, is easy to use, and supports granular configurations for different departments or compliance needs. - Continuous Monitoring: Conduct tracking and assessment of application and device behavior without breaks or interruptions - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Management: Ability to handle large datasets - Data Security: Protect sensitive data for digital privacy - Deployment Management: Manage the processes involved when making the application ready for use - Device Enrollment: Register and perform initial device setup - Device Management: Maintenance and upkeep of physical and/or virtual devices - Encryption: Convert data into a code for security - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Analysis: Investigate security threats and validate malicious activity - Inventory Management: Track and manage inventory levels to maintain proper supply - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mobile Access: Access software remotely via mobile devices - Mobile Device Management: Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics - Network Wide Management: The ability to manage all patches within a network - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Patch Management: It gives you automated, centralized patching for OS and apps, ensuring devices stay secure and up-to-date. Reviewers appreciate the set-and-forget process, ease of scheduling, and reliable updates, which help small IT teams maintain compliance and minimize manual intervention. - Policy Management: Create, manage, and track policies and procedures within an organization - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Secure Login: At least a username and password is required to access the system - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Self Service Portal: With this capability, you empower users to install approved apps and tools on their own schedule. Reviewers appreciate its intuitive, App Store-like interface, ease of use, and how it reduces IT workload by letting users self-serve without admin rights. - Software Management: Allows businesses to manage the software installed on their devices. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Synchronization Scheduling: Create a schedule when files and folders are synchronized - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vulnerability Assessment: The process of identifying, quantifying, and prioritizing the vulnerabilities in a system. - Vulnerability Management: Detect (and block) vulnerabilities and threats in your applications based on vulnerability information - Vulnerability Protection: Safeguards to protect network vulnerabilities - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Vulnerability/Threat Prioritization: Classify levels of threat and organize actions based on priorities - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (510) 4.6 Based on 510 reviews ## Pricing Value for money 4.6 (499) [View all Pricing Plans](https://www.capterra.com/p/181954/Iru/pricing/) Value for money 4.6 (499) 4.6 Based on 499 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Positive User](https://www.capterra.com/p/225129/Usercom/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (503) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (503) 4.9 Based on 503 reviews ## User reviews Overall rating 4.9 Based on 510 reviews Filter by rating 5(455) 4(49) 3(4) 2(0) 1(2) Mentioned topic Sorted by most recent AB Adam B. IT Manager Construction ### "Iru is an MDM solution that checks all the boxes. Highly recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2026 My overall experience with Iru has been extremely positive. I would definitely recommend it to anyone looking for a full featured MDM solution. Pros The platform clearly prioritizes usability so it's extremely user friendly and easy to use. MDM services can be complicated to use so this carries extra weight. Support is also excellent. It's very easy to chat with an actual person whenever you need help, which is increasingly harder to find in today's world. Pricing is right in the mix with industry standard, but what you get for it is where the value comes in. Cons Honestly, I can't say I've experienced any notable cons thus far. The one small thing I can think of is just a minor annoyance. For whatever reason, when chatting with support they're constantly passing you off to the next support person. They all seem knowledgeable so it's not a real issue, but it's somewhat annoying and I don't really understand why they do it. Alternatives considered [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/) Reasons for choosing Iru The demo clearly showed how polished and well designed the product was, and the knowledge of the person who ran the demo was extremely high. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NM Nasir M. Senior IT Engineer Financial Services ### "Iru review from Float" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 30, 2026 My overall experience is pretty good so far, I would recommend this platform to others. It allows us to automate IT onboarding for Macs. Pros I like how simple and easy to use the platform is. Its ideal for even not super technical users. I love the Liftoff feature as it makes setting up a Mac really smooth for newhires. Cons I wish Iru had a better reporting system and group based scoping for targetting devices for any apps or configurations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EW Eric W. IT Manager Airlines/Aviation ### "Easy-to-use MDM that holds its own against Jamf" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2026 It's been great. Our company has used Iru for about a year to manage roughly 30 devices, and it has been a solid MDM platform for us. I'd recommend it. Pros Iru is easy to use and does what we need for MDM. We manage about 30 devices with it, and day-to-day management is straightforward. It's a competitive alternative to Jamf. Their support team has also been good to work with whenever we've needed them. Cons Nothing significant so far. It has done what we need for our MDM setup without any major issues, and I don't have any complaints at this point. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR David R. Lead SRE Information Technology and Services ### "D Rohnow Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 October 28, 2026 Good from a product perspective, not so good from a support perspective. We still to this day have not reconciled the ownership of our account. Pros Iru makes device management easy, with clear visibility, easy updates, and strong security controls. Cons Support is the area I like least about Iru; the whole support experience could use some improvement. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BT Bikesh T. Head of IT Operations and Security Automotive ### "Intuitive, Affordable MDM with Hands-Off App Updates" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 28, 2026 I use Iru for MDM on iOS, macOS, and iPadOS, and I’m now trialing it for Windows. I use it for endpoint management, security, patch management, OS management, vulnerability management, and compliance. I find the UI simple for IT admins, and the admin portal is intuitive and easy to navigate, with a minimal sidebar and the exact buttons I need. The auto apps feature takes care of updating apps for me, and Self Service lets end users easily download or update software. Blueprints have improved with assignment mapping, but its conditions currently support only AND, and I’d like more conditions. I’d also like an AI assistant I can chat with to find out which version of an app, such as Google Chrome, is enforced and to assign a specific app to a department. Auto apps is missing an uninstall option, so I still need to write a script to uninstall an app. I use Okta as an identity provider and for authentication to Iru. Pros I like how easy and simple Iru is for IT admins. The auto apps feature takes care of app updates for me, which is especially valuable because we’re a small team. The admin portal is easy to navigate and intuitive, with a minimal sidebar and the exact buttons I need. Self Service is easy for end users to use to download or update software. I also found Iru comparatively cheaper and easier to use than Jamf Pro, and the initial setup was a 10/10 for me. Cons I’d love an AI assistant to make blueprint editing easier, like helping me check which version of Google Chrome is enforced or assign an app to a department. Assignment mapping in blueprints currently only supports AND conditions, and I’d like more options. I’d also like an uninstall option for auto apps; it’s missing, so I have to write a script to uninstall them. Switched from [Jamf Protect](https://www.capterra.com/p/209028/Jamf-Protect/) cost, user-friendly, customer support better in IRU Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Andrew S. IT Director Religious Institutions ### "Dependable MDM Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 28, 2026 Overall, Iru has been a strong choice for us. We support two organizations under one roof, a church and a school, with a small IT staff, and Iru lets us manage both from one console without things getting out of hand. Setting up devices, keeping them updated and enforcing security settings now takes far less hands-on time. That frees us to help teachers and staff directly instead of maintaining machines. The cross-platform features need to mature before it could be our only tool for every device type. For Apple management, though, it’s polished and dependable, and I’d recommend it to other schools and ministries with a lot of Apple devices. Pros Iru makes managing our Apple fleet much less work. Zero-touch enrollment through Apple Business Manager means a new MacBook or iPad comes out of the box already set up, with our settings and apps on it. That has saved us a lot of time at the start of each school year. Blueprints are easy to understand: we keep separate setups for church staff, teachers and student devices, and changing a setting in one place applies it to every device in that group. The Auto Apps library is a big help too. Common apps install and stay updated with no packaging on our end. The built-in security and compliance settings make it simple to get devices into a secure state, even for a small IT team without a dedicated security person. Support has been quick to respond and knows the product well. Cons Iru is still built mainly for Apple. Windows and Android support is newer and less complete, which matters for an organization like ours that doesn’t run only Apple devices. Reporting could be more flexible. Building custom reports or exporting exactly the data we need sometimes takes extra steps. The rename from Kandji also caused some short-term confusion, since documentation, search results and community posts still mostly say “Kandji.” Finally, pricing can be a stretch for a nonprofit or school budget compared with simpler MDM tools. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Money, primarily. The switch took place before my time, but that was the documented explanation. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RA Rachel A. IT Project Administrator Primary/Secondary Education ### "Reliable device management that "just works" for our K-12 school" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 26, 2026 Overall, Iru has been a solid choice for us. It’s reliable, it saves our small team a lot of time, and support is available and responsive. For other schools considering it, I’d recommend asking about education pricing, but it is well worth the time and stress saved. Pros As the IT team for a K-12 charter school with over 2000 students and staff across multiple campuses, we need device management that we can rely on while we're remote. With Iru, everything works. Our experience with our previous MDM resulted in wasted time waiting on devices to check in or re-pushing changes that never applied--now devices check in consistently and changes deploy quickly. Our migration was very smooth thanks to engineers and our account rep, who personally guided us through the whole process. Once migrated, we found the portal to be logical and intuitive, so finding settings and exploring new features is easy. Even less-experienced IT staff can jump in and figure out what needs to be done without hours of research and troubleshooting. Over the last few years, we’ve easily set up automations, like assigning software and settings to devices based on user groups, and everything has worked seamlessly with our custom API and Google account integration. We have not experienced many bugs or system errors, and all of our concerns have been promptly addressed. Cons Cost and billing are our primary cons. The pricing is very high; we were offered educational pricing, and that’s really the only way it fits our budget. Billing has also been a source of frustration. Changes to their accepted payment methods has caused a fair amount of stress and confusion for us, and communication between departments seems disorganized. That said, any billing issue affecting our portal has been resolved in an acceptable timeframe without meaningful interruption to our service. Switched from [Jamf School](https://www.capterra.com/p/210288/Jamf-School/) It didn't work (devices consistently would stop checking in for no reason) and customer support was terrible Alternatives considered [SecurlyMDM](https://www.capterra.com/p/207806/SecurlyMDM/) [FileWave](https://www.capterra.com/p/182010/FileWave-Endpoint-Management/) [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) [Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/) [Addigy](https://www.capterra.com/p/154787/Addigy/) Reasons for choosing Iru Iru (then Kandji) fit all of our requirements: - MacOS update management with user freedom to initiate updates on their own - Automated device enrollment - Compatibility with both ASM and ABM - Google account integration for users - Software marketplace for easy updates Although expensive, we were offered educational pricing that allowed us to choose this solution, and our sales/account manager at the time was very attentive and assured the transition would be smooth (which it was!). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NM Nick M. Director of IT Consumer Services ### "Director of IT" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 26, 2026 Iru was brought on to improve on capability, automation and ease of management from SimpleMDM and has helped my IT team greatly! Pros Iru is the right level of functionality to cost without getting overly complex, raising platform costs and management costs. Cons Honestly, the rebranding, the name change, created a bunch of work updating articles and communication around the change to end users and didn't add value. Plus I preferred the Bee icon. Switched from [SimpleMDM](https://www.capterra.com/p/149414/SimpleMDM/) We need a more mature platform that didn't cost as much as Jamf. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GZ Gahl Z. Director of Technology Education Management ### "Reliable Iru" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 20, 2026 My school has been using this product for a number of years (prior to the name change of Iru in fact.) It's been extremely solid and stable in performance. Pros Ease of use. It's a very straightforward interface which allows customizing different roll outs of devices. Cons There's no way to "favorite" items within subsections. It would be better if you were able to star or favorite an item in (for example) the application section to make it easier to pick commonly used selections. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WF Will F. IT Operations Engineer Media Production ### "A Solid Platform for Managing Apple Devices" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 13, 2026 Overall, my experience with Iru has been positive. It makes managing our Apple devices much easier, especially since we're working in a remote environment. Being able to configure, secure, and support devices without physically having them in front of me is a huge benefit. The platform is easy to use and handles most of what we need for day-to-day device management. Pros Overall, my experience with Iru has been positive. It makes managing our Apple devices much easier, especially since we're working in a remote environment. Being able to configure, secure, and support devices without physically having them in front of me is a huge benefit. The platform is easy to use and handles most of what we need for day-to-day device management. Cons Honestly, I haven't had any major issues with Iru. If I had to pick something, it would be the drag-and-drop functionality. While it's helpful, there are times when I wish I could simply select multiple items or use a Select All option to process everything at once instead of dragging items individually. It's a minor inconvenience, but I think it would make the workflow a little more efficient. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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