--- title: "Iru Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Iru Software - reviews, pricing plans, popular comparisons to other Mobile Device Management products and more." source_url: "https://www.capterra.com/p/181954/Iru/" page_type: "product" language: "en" --- # Iru Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Iru ## What is Iru? Iru is the AI-powered IT & security platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation—collapsing the stack and giving IT & security time and control back. ## What is Iru used for? [Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)[IT Management](https://www.capterra.com/it-management-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/) Recognitions Shortlist Best ease of use Best value for money Overall rating Based on 493 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Computer Security / 2026 - Mobile Device Management / 2026 Our "Best of" badge program showcases products with the highest ratings... - Computer Security / 2026 - Endpoint Detection and Response / 2026 - Endpoint Protection / 2026 - IT Asset Management / 2026 - IT Management / 2026 - Mobile Device Management / 2026 - Mobility / 2026 - Patch Management / 2026 - Remote Monitoring and Management / 2026 - Unified Endpoint Management (UEM) / 2026 Our "Best of" badge program showcases products with the highest ratings... - Mobility / 2026 Rating Breakdown 4.9 +− Features4.6 Value for Money4.6 Ease of Use4.9 Customer Service4.9 Rating Breakdown 4.9 Features4.6 Value for Money4.6 Ease of Use4.9 Customer Service4.9 ## Iru Reviewers Verdict Updated September 2026 AI summary - Iru is a strong fit for small to midsize companies managing Apple device fleets, especially those with lean IT teams. - Positive feedback centers around its zero-touch deployment, reliable performance, intuitive interface, and efficient fleet management. - It helps IT staff save time by automating device setup, compliance, patching, and day-to-day management. - Buyers may need to accept some trade-offs with occasional bugs, manual license scaling, and minimum license requirements. - It suits organizations seeking efficient Apple device oversight, but may be less optimal for very small teams or those with tight licensing needs. ## Iru alternatives Highest Rated [4.9 (4,878)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (1,860)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting price $104.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (930)](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/181954/Iru/alternatives/) ## FAQs about Iru Overview ### What problems does Iru solve? Iru solves manual Apple device setup, inconsistent security baselines, app patching delays, and poor fleet visibility by automating zero-touch deployment, policy enforcement, updates, and compliance monitoring. IT admins, lean internal IT teams, People Ops, and remote-first companies benefit most when onboarding staff, managing growing Mac fleets, and reducing support tickets. Answer based on 277 reviews Overview ### Which roles and teams benefit most from Iru? Iru is most used by IT managers, system administrators, and IT operations teams that need centralized visibility, incident response, and day-to-day infrastructure oversight. Security engineers, CISOs, and information security leaders rely on it for monitoring and risk control, while CTOs, CIOs, and CEOs use it to guide technology strategy and operational decisions. Answer based on 493 reviews Overview ### What company size and industries is Iru built for? Iru is built for growing small businesses, which make up 69% of reviewers, especially in Information Technology and Services at 16%. It is created for IT and security teams managing identity, endpoints, and compliance across mixed devices, with additional adoption in Computer Software at 11%, Financial Services at 9%, and midsize companies at 24%. Answer based on 493 reviews Features and Usability ### What are the key features of Iru? Iru includes core mobile device management features like device enrollment, device management, patch management, and software deployment, with differentiators such as Blueprints, Assignment Maps, Auto Apps, and Liftoff. It also offers security and compliance tools including encryption checks, policy enforcement, vulnerability management, and endpoint protection for Apple-focused environments. Answer based on 290 reviews Integrations ### Which third-party tools and platforms does Iru integrate with? Iru integrates with Google Workspace and Microsoft 365 for directory sync and SSO, plus Datto RMM for remote access, Vanta for compliance monitoring, Worry-Free Services Suites for security, and catalog-listed connections including Okta, Positive User, and Slack. These cover identity, communication, compliance, and endpoint management. Answer based on 44 reviews Getting Started and Support ### What training and onboarding options does Iru offer? Iru provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual, self-paced learning for setup and feature review. Answer based on 3 reviews Getting Started and Support ### What customer support options does Iru offer, and how do users rate the experience? Iru offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as fast, knowledgeable, and easy to reach, especially through chat. Documentation is usually clear and useful, though some users mention AI-assisted routing can slow access to a human and a few knowledge base links are harder to find. Answer based on 290 reviews Security ### How does Iru handle data security and access control? Iru uses remote device management, policy enforcement, encryption verification and key escrow, app and OS update enforcement, EDR, vulnerability management, MFA and SSO login integrations, plus remote lock, wipe, and Lost Mode controls. Some reviewers note newer threat features feel less robust, advanced controls can be limited, and Apple-only support restricts broader coverage. Answer based on 96 reviews Device management ### How well does Iru handle Apple device management? Iru handles Apple device management well, especially for Mac and iPhone fleets that need secure, remote administration. IT teams use it for automated enrollment, app deployment, policy enforcement, updates, and lock or wipe actions, though mixed-device environments, reporting flexibility, and some advanced controls still need improvement. Answer based on 231 reviews ## Who uses Iru? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,943 Mobile Device Management reviews Capterra data shows that buyers of Mobile Device Management rank the following features as their top priorities: - **Application Management** (**44%** of reviewers rated this feature as critical) - **Security Management** (**49%**) - **Configuration Management** (**43%**) Iru supports all three of the features reviewers rate most highly: **Application Management**, **Security Management**, and **Configuration Management**. Together, these capabilities help businesses control app deployment, protect devices and company data, and maintain consistent settings across fleets, allowing teams to manage mobile environments more efficiently and securely. Application Management 4.6 (129) 97.67% of 129 reviewers that rated this feature as important or highly important Track, manage and store the applications of potential future members, customers or candidates Security Management 4.6 (102) 97.06% of 102 reviewers that rated this feature as important or highly important Manage and control the security aspects of an organization's digital assets, resources, and operations Configuration Management 4.7 (178) 97.19% of 178 reviewers that rated this feature as important or highly important This aspect helps you standardize device setups using templates and blueprints, ensuring consistency and security. Reviewers indicate it saves significant time, is easy to use, and supports granular configurations for different departments or compliance needs. Deployment Management 4.8 (153) 93.46% of 153 reviewers that rated this feature as important or highly important Manage the processes involved when making the application ready for use Patch Management 4.7 (234) 91.88% of 234 reviewers that rated this feature as important or highly important It gives you automated, centralized patching for OS and apps, ensuring devices stay secure and up-to-date. Reviewers appreciate the set-and-forget process, ease of scheduling, and reliable updates, which help small IT teams maintain compliance and minimize manual intervention. Compliance Management 4.7 (172) 91.28% of 172 reviewers that rated this feature as important or highly important Iru offers built-in templates for standards like NIST, CIS, and SOC 2, making compliance straightforward. Users think the automated compliance checks, customizable controls, and clear compliance visibility save time and simplify audits, especially for Apple devices. Iru 72 features ### All Features - Access Controls/Permissions: You can easily set granular permissions, integrate with Google Workspace or Apple Business Manager, and enforce RBAC. Some reviewers find it simple to assign roles, restrict admin rights, and maintain security, though a few want more customization options. - Access Management: Control and manage access to company resources - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software - API: Application programming interface that allows for integration with other systems/databases - App Management: Download applications that can be internally saved - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Application Security: Identify and respond to security threats to developed applications - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Authentication: Verify the identity of users/devices to enable secure access - Automatic Patch Deployment: Set a time to deploy patches automatically - Automatic Scans: Setup recurring or automatic scans - Automatic User/Device Recognition: The system can automatically recognize a user and/or device - Compliance Management: Iru offers built-in templates for standards like NIST, CIS, and SOC 2, making compliance straightforward. Users think the automated compliance checks, customizable controls, and clear compliance visibility save time and simplify audits, especially for Apple devices. - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configuration Management: This aspect helps you standardize device setups using templates and blueprints, ensuring consistency and security. Reviewers indicate it saves significant time, is easy to use, and supports granular configurations for different departments or compliance needs. - Continuous Monitoring: Conduct tracking and assessment of application and device behavior without breaks or interruptions - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Management: Ability to handle large datasets - Data Security: Protect sensitive data for digital privacy - Deployment Management: Manage the processes involved when making the application ready for use - Device Enrollment: Register and perform initial device setup - Device Management: Maintenance and upkeep of physical and/or virtual devices - Encryption: Convert data into a code for security - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Analysis: Investigate security threats and validate malicious activity - Inventory Management: Track and manage inventory levels to maintain proper supply - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mobile Access: Access software remotely via mobile devices - Mobile Device Management: Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics - Network Wide Management: The ability to manage all patches within a network - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Patch Management: It gives you automated, centralized patching for OS and apps, ensuring devices stay secure and up-to-date. Reviewers appreciate the set-and-forget process, ease of scheduling, and reliable updates, which help small IT teams maintain compliance and minimize manual intervention. - Policy Management: Create, manage, and track policies and procedures within an organization - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Secure Login: At least a username and password is required to access the system - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Self Service Portal: With this capability, you empower users to install approved apps and tools on their own schedule. Reviewers appreciate its intuitive, App Store-like interface, ease of use, and how it reduces IT workload by letting users self-serve without admin rights. - Software Management: Allows businesses to manage the software installed on their devices. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Synchronization Scheduling: Create a schedule when files and folders are synchronized - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vulnerability Assessment: The process of identifying, quantifying, and prioritizing the vulnerabilities in a system. - Vulnerability Management: Detect (and block) vulnerabilities and threats in your applications based on vulnerability information - Vulnerability Protection: Safeguards to protect network vulnerabilities - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Vulnerability/Threat Prioritization: Classify levels of threat and organize actions based on priorities - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (493) 4.6 Based on 493 reviews ## Pricing Value for money 4.6 (482) [View all Pricing Plans](https://www.capterra.com/p/181954/Iru/pricing/) Value for money 4.6 (482) 4.6 Based on 482 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Positive User](https://www.capterra.com/p/225129/Usercom/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (486) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (486) 4.9 Based on 486 reviews ## User reviews Overall rating 4.9 Based on 493 reviews Filter by rating 5(440) 4(47) 3(4) 2(0) 1(2) Mentioned topic Sorted by most recent RN Ramon N. Office Manager Program Development ### "Simple and efficient asset management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 1, 2026 Overall, our experience with Iru has been very positive. It has helped us centralize and simplify asset management, giving us better visibility and control over our device inventory. The platform is straightforward to use and has made managing our IT assets much more efficient. Pros Iru makes asset management simple and efficient. It gives us a clear overview of our devices in one place and makes it much easier to manage our inventory and keep track of company assets. The platform is intuitive, easy to use, and saves us a lot of time on day-to-day IT operations. Cons The main downside for us is the minimum device requirement. For smaller companies or teams with a limited number of devices, the minimum commitment can be higher than what is actually needed. More flexibility here would make Iru even more accessible to smaller organizations. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User CEO Research ### "Loving it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2026 Pros Simple to set up and check for a small team. Lots of supprort to get set up, very fast to get responses. Cons Less well set up for windows, we have mac and windows users and not as well organized for mobile phones. But overall I have no real complaints. Does exactly what i need! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MP Mark P. IT Manager Architecture & Planning ### "A device management platform that simply does what it promises" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 24, 2026 From day one, our experience with Iru has been excellent. We migrated from our previous MDM before Apple’s migration tooling made that process as straightforward as it is today, so the prospect of moving an entire fleet was fairly daunting. Iru’s support team guided us through the process and made the migration about as painless as it could possibly have been. That experience set the tone for the relationship we’ve had with them ever since: knowledgeable, responsive support backed up by a product that reliably does what we need it to do. Pros Iru does what it says it’s going to do, without a lot of fuss or fanfare. That’s probably the biggest compliment I can give it. I’ve used plenty of products that promise a huge amount, only to find that delivering those capabilities in a real-world environment is complicated or that some of the promise is more marketing than reality. With Iru, the functionality is practical, reliable and actually achievable in day-to-day use. Cons There’s genuinely very little I dislike about Iru, but if I had to choose something it would be aspects of the Assignment Maps functionality. It’s already a useful feature, but I think there’s room to make complex deployments easier to understand at a glance. For example, being able to explicitly name or label the individual stages of a deployment would make larger Assignment Maps much easier to read, manage and troubleshoot. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Because JAMDF at the time was too cumbersome and overly granular and we needed an MDM that was more capbale of just getting on with the taks of managing our deivces without the need for constnat managment and oversite Alternatives considered [Addigy](https://www.capterra.com/p/154787/Addigy/) [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reasons for choosing Iru Based on a few things but essentially it was recomendations from other users, and based on our demos and testing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MP Marisa P. Senior Director, Systems and IT Consumer Goods ### "Iru Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 27, 2026 Overall, we've had a positive experience with Iru for our device management and would recommend them. Pros Iru Support has been great. They are able to assist on Live chat, giving step-by-step instructions and even provide documentation from their library. Iru is really helpful for understanding the ins and outs of computer specs: uptime, apps running, errors and vulnerabilities. Iru's templates/blueprints are so helpful for making computer buildouts easier and creating groups. Cons When older equipment are removed from Iru, computers are locked down and can't be unlocked using the MDM platform, which can be inconvenient. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Joris V. managing partnre Business Supplies and Equipment ### "Postive experience with IRU" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 9, 2026 Mostly positive. Product very much OK and UX is very well suited to non-technical adminstrators. The odd thing is that the helpdesk are clearly very technical profiles, which makes communication sometimes a bit of a plan. But no showstoppers. Pros The ease of use and experience that comes mostly out of the box. Having migrated from a competitor who was quite the opposite, was a relief and took strain off our internal support. Cons Purchasing in buckets of 25 licenses rather than something that fits current needs. Sales is willing to think along though. Switched from [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/) hexnode was far too basic and complex for our internal use Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reasons for choosing Iru ease of setup, we wanted to avoid having an internal dedicated role for endpoint management Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AA Adnan A. Senior IT and Support Analyst Insurance ### "Reliable, Intuitive, and Powerful Endpoint Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 8, 2026 My overall experience has been highly positive. Iru significantly reduced our manual IT workload, value for money in my opinion, its given us a much better visibility into our security posture. It is a robust, AI-powered platform that saves our team hours of administrative work each week. Pros The ease of deployment, setting up and "Auto Apps" features are fantastic. It makes onboarding new employees incredibly fast, and the visual Assignment Maps are very intuitive. It takes a lot of the heavy lifting out of compliance and patching, especially for our Apple fleet. Providing top tier customer support where and when needed. Cons While it's great that they recently expanded to a cross-platform model, their Windows and Android management features are still maturing compared to their deep, historical Apple-native roots. Always a learning curve through this. Additionally the remediation on vulnerabilities aren't as easy to action where you would require to manually remediate through the user and not through the platform. Switched from [Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/) More control and security as part of our security remediation and audit tasks Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HB Haris B. Head of Technology Marketing and Advertising ### "Rock solid MDM and fleet management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 23, 2026 I think Iru is a very polished, very approachable solution for MDM, and it allows us to worry more about some important things, rather than jumping into calls to help people update their apps. Pros The polish, the feature-packed product, and my favorite is passport. The customer support is very active and reliable. I love that we can push updates to users whenever we want. I love that they also have some AI features that we don't need to use and the are not shoved down our throat. Cons The only minus is pricing, but compared to other MDMs you're getting a lot. We have had some issues with certain onboardings not completing fully, but its hard to say if Iru is an fault, and its definitely partly an Apple problem. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EV Elso V. IT Manager Medical Devices ### "Effortlesss AIO MDM package" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2026 Easy setup, very straightforward migration from our old platform. Very receptive and helpful support/customer service users. Never spoken to anyone who was anything other than a delight to engage with. Pros Extremely easy to use MDM for device management. Autoapps are a godsend that make managing software version control as frictionless as possible. Expensive but well worth the money in my eyes! Cons Control over unwanted apps is something I feel Iru could do better. Considering it does a full scan of softwares on devices, it would be really nice if we could view a centralised form of all softwares across the estate to understand what is being used outside of our preferred scope. Switched from [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/) Hexnode is very obtuse and difficult to manage. It was costly with barely any features we found useful. New engineers found it very frustrating and confusing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PG Paula G. Chief of Staff Computer Software ### "Excellent MDM software, especially for Start Ups without IT Teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2026 Pros Value for Money is excellent. Great and easy customer support. Very easy to implement without an IT team. Cons Nothing we are very happy with everything so far. It has scaled well with the organisation and no issues have been encountered so far. Switched from [Vanta](https://www.capterra.com/p/211459/Vanta/) We needed a dedicated MDM solution that could handle endpoint control, software deployment, and asset tracking across our distributed team. Iru fills that gap much better as a purpose-built device management tool. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JS Jason S. IT Manager Construction ### "Amazing Device Management with Strong Automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2026 Overall, my experience with Iru has been amazing! It’s a reliable and efficient platform that simplifies device management and reduces the day-to-day workload for IT teams. The ease of use and automation features make it particularly well-suited for small to mid-sized environments or organisations looking to streamline their tooling. That said, for more complex environments requiring deep integrations or highly customised reporting, there are still some limitations. Despite that, it delivers strong value and covers the core requirements perfectly. Pros The standout feature is how easy Iru is to deploy and manage. Onboarding devices is very straightforward, and the automation (particularly blueprints and zero-touch deployment) saves a significant amount of manual effort. The interface is clean and intuitive, making day-to-day management efficient without needing deep training. Another big plus is how updates and ongoing management are handled. Much of the patching, policy enforcement, and configuration happens automatically in the background, which reduces the need for manual intervention and helps keep devices compliant without constant oversight. Device management is strong and it gives good visibility across the estate. Customer support has also been responsive when needed, which makes a big difference for operational confidence. Cons While the core functionality is solid, some areas feel less mature than more established platforms. Reporting and filtering could be more flexible, and there are limitations when it comes to integrations, particularly in more complex or Microsoft-heavy environments. Naturally, it also feels slightly more tailored towards Apple-first setups, so mixed-device environments may not get the same level of depth or control compared to other enterprise tools. But I know they are workign hard to bring other device platforms into line with their Apple management offering. Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Whilst Intune does a basic job, it was too clunky and very unreliable. I was spending more time trying to figure out why updates weren't being completed and eventually lost faith in its ability to manage the assets properly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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