--- title: "Iru Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Iru the right Mobile Device Management solution for you? Explore 500 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/181954/Iru/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Iru 4.9 (500) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Iru Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews DN David N IT Operations ManagerMarketing and Advertising, 201 - 500 employeesUsed the software for: More than 2 years. “You get device details, ability to send MDM actions, and deploy apps automatically or through its self service app is very useful.“ March 26, 2026 KD Koen D Managing DirectorInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “Also some shortcomings for their new ID management solutions as it only supports 100% SSO application set up without extra password management functionality for non SSO enabled app. Where for example providers like OKTA do offer a solution for.“ December 16, 2025 EM Emanuele M Cloud EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “The automation capabilities are very useful, especially for IT environments with multiple servers, virtual machines, and different licensing models.“ May 14, 2026 CH Carlos H Head TI supportFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “I think the last one was the USB port check, which is a requirement for information security audits. And the Apple certificate, since renewing it caused problems with the account that was created, as it took a long time to authenticate.“ September 29, 2025 JS Jason S IT ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “That said, for more complex environments requiring deep integrations or highly customised reporting, there are still some limitations. Despite that, it delivers strong value and covers the core requirements perfectly.“ June 11, 2026 PM Paul M Client Solutions AdministratorHigher Education, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Some of the extra features/add ons such as Vulnerability Management and Endpoint Detection & Response, are a bit too expensive for some organizations.“ October 7, 2025 PO Phil O Head of ITFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “The features are rich yet thoughtfully organized; Blueprints, Auto Apps, and compliance templates make it effortless to maintain a secure, standardized macOS environment.“ October 8, 2025 JN Jeremy N System AdminAutomotive, 51 - 200 employeesUsed the software for: Less than 6 months. “Logging into Apple Business Manager just to retrieve and deploy apps often turns into an unexpectedly tedious and time‑consuming process, especially when roles, tokens, or permissions get in the way.“ January 28, 2026 ## Showing most helpful reviews Showing 1-25 of 500 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Richard M. Techncial Operations Lead Computer Software Used the software for: 2+ years ### "Excellent Product for MacOS Device Management \*\*\*\*\*" February 12, 2026 5.0 I would recommend this product to any company using MacOS. We moved from using Intune from MacOS devices to Kandji with a focus on security and have not looked back. The Onboarding was exceptional with knowledgeable staff able to assist us with our initial blueprints and configurations. When things have not worked or we have required support the support team and really responsive and resolve issues fast. Overall this is a product i would not be without. Pros Simplified the Process of Management of MacOS devices for a team that was more windows based. Onboarding was really quick and easily with excellent hands on support. Support response and resolution times are really good too. The whole product is intuitive and easy to use. Cons Alerts and clearing alerts is a pain. We see some alerting for some devices where through for example apps are already deployed before onboarding and the software can not be installed. It would be really nice if these could be cleared easily or "ignored" in the UI. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Easy to use and support was excellent. Online reviews were good and a successful trial was undertaken Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) The old product was complicated and difficult to use. Review Source MP Mark P. IT Manager Architecture & Planning Used the software for: 2+ years ### "A device management platform that simply does what it promises" August 24, 2026 5.0 From day one, our experience with Iru has been excellent. We migrated from our previous MDM before Apple’s migration tooling made that process as straightforward as it is today, so the prospect of moving an entire fleet was fairly daunting. Iru’s support team guided us through the process and made the migration about as painless as it could possibly have been. That experience set the tone for the relationship we’ve had with them ever since: knowledgeable, responsive support backed up by a product that reliably does what we need it to do. Pros Iru does what it says it’s going to do, without a lot of fuss or fanfare. That’s probably the biggest compliment I can give it. I’ve used plenty of products that promise a huge amount, only to find that delivering those capabilities in a real-world environment is complicated or that some of the promise is more marketing than reality. With Iru, the functionality is practical, reliable and actually achievable in day-to-day use. Cons There’s genuinely very little I dislike about Iru, but if I had to choose something it would be aspects of the Assignment Maps functionality. It’s already a useful feature, but I think there’s room to make complex deployments easier to understand at a glance. For example, being able to explicitly name or label the individual stages of a deployment would make larger Assignment Maps much easier to read, manage and troubleshoot. Alternatives considered [Addigy](https://www.capterra.com/p/154787/Addigy/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Iru Based on a few things but essentially it was recomendations from other users, and based on our demos and testing. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Because JAMDF at the time was too cumbersome and overly granular and we needed an MDM that was more capbale of just getting on with the taks of managing our deivces without the need for constnat managment and oversite Review Source EC Ester C. Chief of Staff Computer & Network Security Used the software for: 2+ years ### "Mandatory Review" January 9, 2026 3.0 Contract management continues to be messy, often incorrect, late renewal notices, incorrect quotes, etc. Pros Iru provides comprehensive endpoint protection with broad coverage across devices, helping reduce risk and centralize security management. Cons Contract management is consistently problematic, with frequent inaccuracies, delayed renewal notices, and incorrect quotes that require follow-up. Alternatives considered [Todyl Security Platform](https://www.capterra.com/p/275626/Todyl-Security-Platform/) Reason for choosing Iru It depends on the operating system the end user is on Review Source JS Jason S. IT Manager Construction Used the software for: 2+ years ### "Amazing Device Management with Strong Automation" June 11, 2026 5.0 Overall, my experience with Iru has been amazing! It’s a reliable and efficient platform that simplifies device management and reduces the day-to-day workload for IT teams. The ease of use and automation features make it particularly well-suited for small to mid-sized environments or organisations looking to streamline their tooling. That said, for more complex environments requiring deep integrations or highly customised reporting, there are still some limitations. Despite that, it delivers strong value and covers the core requirements perfectly. Pros The standout feature is how easy Iru is to deploy and manage. Onboarding devices is very straightforward, and the automation (particularly blueprints and zero-touch deployment) saves a significant amount of manual effort. The interface is clean and intuitive, making day-to-day management efficient without needing deep training. Another big plus is how updates and ongoing management are handled. Much of the patching, policy enforcement, and configuration happens automatically in the background, which reduces the need for manual intervention and helps keep devices compliant without constant oversight. Device management is strong and it gives good visibility across the estate. Customer support has also been responsive when needed, which makes a big difference for operational confidence. Cons While the core functionality is solid, some areas feel less mature than more established platforms. Reporting and filtering could be more flexible, and there are limitations when it comes to integrations, particularly in more complex or Microsoft-heavy environments. Naturally, it also feels slightly more tailored towards Apple-first setups, so mixed-device environments may not get the same level of depth or control compared to other enterprise tools. But I know they are workign hard to bring other device platforms into line with their Apple management offering. Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Whilst Intune does a basic job, it was too clunky and very unreliable. I was spending more time trying to figure out why updates weren't being completed and eventually lost faith in its ability to manage the assets properly. Review Source Joris V. managing partnre Business Supplies and Equipment Used the software for: 1-2 years ### "Postive experience with IRU" July 9, 2026 5.0 Mostly positive. Product very much OK and UX is very well suited to non-technical adminstrators. The odd thing is that the helpdesk are clearly very technical profiles, which makes communication sometimes a bit of a plan. But no showstoppers. Pros The ease of use and experience that comes mostly out of the box. Having migrated from a competitor who was quite the opposite, was a relief and took strain off our internal support. Cons Purchasing in buckets of 25 licenses rather than something that fits current needs. Sales is willing to think along though. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru ease of setup, we wanted to avoid having an internal dedicated role for endpoint management Switched from [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/) hexnode was far too basic and complex for our internal use Review Source EV Elso V. IT Manager Medical Devices Used the software for: 6-12 months ### "Effortlesss AIO MDM package" June 11, 2026 5.0 Easy setup, very straightforward migration from our old platform. Very receptive and helpful support/customer service users. Never spoken to anyone who was anything other than a delight to engage with. Pros Extremely easy to use MDM for device management. Autoapps are a godsend that make managing software version control as frictionless as possible. Expensive but well worth the money in my eyes! Cons Control over unwanted apps is something I feel Iru could do better. Considering it does a full scan of softwares on devices, it would be really nice if we could view a centralised form of all softwares across the estate to understand what is being used outside of our preferred scope. Switched from [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/) Hexnode is very obtuse and difficult to manage. It was costly with barely any features we found useful. New engineers found it very frustrating and confusing. Review Source PG Paula G. Chief of Staff Computer Software Used the software for: 6-12 months ### "Excellent MDM software, especially for Start Ups without IT Teams" June 11, 2026 5.0 Pros Value for Money is excellent. Great and easy customer support. Very easy to implement without an IT team. Cons Nothing we are very happy with everything so far. It has scaled well with the organisation and no issues have been encountered so far. Switched from [Vanta](https://www.capterra.com/p/211459/Vanta/) We needed a dedicated MDM solution that could handle endpoint control, software deployment, and asset tracking across our distributed team. Iru fills that gap much better as a purpose-built device management tool. Review Source VR Verified Reviewer People Generalist Information Technology and Services Used the software for: 1-2 years ### "Powerful, yet easy to use and manage" September 25, 2026 5.0 The overall experience has been pleasant. Iru has all the features we need, in a easy to use package. The support is also good and, so far, I am able to solve issues or get answers to my questions fast. Pros It is powefull yet, easy to use. Even without having a technical background, I am able to easily manage the company's fleet of apple devices, support the team and easily make changes when I need to. Cons The lack of "pay per license", so if we are close to fill all available devices but do not need to jump to the next tier, It is not possible to just add the ones needed. Review Source RN Ramón N. Office Manager Program Development Used the software for: 2+ years ### "Simple and efficient asset management" September 1, 2026 5.0 Overall, our experience with Iru has been very positive. It has helped us centralize and simplify asset management, giving us better visibility and control over our device inventory. The platform is straightforward to use and has made managing our IT assets much more efficient. Pros Iru makes asset management simple and efficient. It gives us a clear overview of our devices in one place and makes it much easier to manage our inventory and keep track of company assets. The platform is intuitive, easy to use, and saves us a lot of time on day-to-day IT operations. Cons The main downside for us is the minimum device requirement. For smaller companies or teams with a limited number of devices, the minimum commitment can be higher than what is actually needed. More flexibility here would make Iru even more accessible to smaller organizations. Review Source VR Verified Reviewer CEO Research Used the software for: Less than 6 months ### "Loving it!" August 26, 2026 5.0 Pros Simple to set up and check for a small team. Lots of supprort to get set up, very fast to get responses. Cons Less well set up for windows, we have mac and windows users and not as well organized for mobile phones. But overall I have no real complaints. Does exactly what i need! Review Source JP Jonathan P. CISO Information Technology and Services Used the software for: 2+ years ### "Great hands off MDM." December 31, 2025 5.0 The new workflows are a great improvement over the old blueprints. The prism gives us all the answers we are looking for, be it to hunt down some shadow IT tooling or be it for compliance reasons during an audit. Pros The support team and success managers are really great to work with. The product makes device management straightforward, it's feature-rich without being overwhelming, and it handles updates and patch management effortlessly. They are constantly adding new features, also from feature requests, which demonstrates great value for money. Cons It is not the cheapest product on the market, but it certainly managed to reduce the amount of time spent on device management to a minimum. Switched from [Fleetsmith](https://www.capterra.com/p/184308/Fleetsmith/) It was acquired by Apple and lost many features. We moved away before it turned into the Apple MDM. Review Source CB Chris B. IT Director Marketing and Advertising Used the software for: 1-2 years ### "Easy deployment at scale, best MDM experience out there" July 17, 2025 5.0 Kadji has been amazing and the support and Customer Success management teams are second to none. I have never had a random issue that I wasn't able to resolve over chat with an engineer. I have even had custom scripts created for us and video calls with support engineers in the States to resolve complicated issues. Pros The ease of deployment and migration to Kandji from other MDMs or no MDM at all was the winner for us. The support team created a migration PKG for us that enrolled the user in the proper blueprint as well as walked the end user through the mobileconfig profile installation and prompts. Easiest tool onboarding I have ever gone through. Cons I would love more granularity in the device filtering and search. The do update the device page pretty regularly though, so its possible the limitations I previously had are no longer an issue. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Addigy](https://www.capterra.com/p/154787/Addigy/) Reason for choosing Iru It is the easiest to deploy and manage and the zero-touch enrollment is truly something special. Switched from [Addigy](https://www.capterra.com/p/154787/Addigy/) I took over IT here from an MSP and wanted a more robust and easy to deploy and manage tool. Review Source PO Phil O. Head of IT Financial Services Used the software for: 6-12 months ### "A Game-Changer for Apple Device Management and Compliance" October 8, 2025 5.0 Our overall experience has been outstanding. Kandji has simplified device onboarding, automated patch and update management, and elevated our compliance posture significantly. Security enforcement is reliable, reporting is clear, and the platform’s client support team genuinely listens to feedback — we’ve even seen feature requests make it into production. It’s rare to find a tool that empowers both IT and end users, but Kandji achieves exactly that. It’s become a cornerstone of our device management and compliance strategy. Pros Kandji strikes the perfect balance between powerful enterprise management and user-friendly design. The learning curve is minimal — within days, our team was confidently deploying devices, enforcing security baselines, and automating compliance. The features are rich yet thoughtfully organized; Blueprints, Auto Apps, and compliance templates make it effortless to maintain a secure, standardized macOS environment. Device management feels modern and dynamic — everything from app deployment to custom scripts and profile management just works. Customer support is exceptional: fast responses, technically skilled engineers, and proactive follow-ups that go far beyond typical SaaS support. For what it delivers, Kandji offers excellent value for money, especially compared to legacy MDM tools. Cons There’s very little to dislike. Occasionally, advanced configurations (like custom PPPC or FDA profiles) require some trial and error, but the documentation and support team quickly bridge the gap. A few more granular scheduling and reporting options would be a great future addition. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Cost effective for startup and easy of use for a small IT team to setup and support end users Review Source AH Andrew H. Sr Systems Administrator Entertainment Used the software for: 2+ years ### "Phenomenal" January 15, 2026 5.0 Its been incredible. The entire project to migrate off of Jamf and onto Kandji/Iru took us one week from start to finish. We started late because our Jamf contract was up for renewal and we had just discovered Kandji/Iru. The project went off without a hitch and we have never looked back. Pros It is extremely powerful and flexible while still being incredibly easy to use. Things that used to be difficult in Jamf are a breeze with Kandji / Iru. Cons I prefer the old name and logo for Kandji. Really havent liked the name change and I still need to migrate our tenant to support it. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Kandji / Iru did everything Jamf did but better and easier. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Jamf can be fairly clunky and simple tasks like application packaging isnt always easy. Review Source SW Steve W. CEO Marketing and Advertising Used the software for: 2+ years ### "Great support that feels like an extension of our IT team" September 23, 2025 5.0 The customer support has been excellent. Often SAAS providers just offer a great pre-sales experience but fall down once you sign up. However Kandji has truly offered hands-on problem solving even in cases where we're asking them to help us solve 3rd party issues like help with custom scripting or installing unsupported 3rd party software. It truly feels like we have an extended IT team in our business thanks to Kandji support. Pros The interface, pre-set software and configuration inclusions, built-in security blue-prints, and the truly responsive customer support make Kandji extremely easy and valuable to our business. Cons Bundling extras like Endpoint Detection and Response and Vulnerability Management mean potentially additional costs for important security and management features, although the cost aren't too high and the features are good value. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Jamf looks like a robust legacy product, but it's more complicated and lacking some of Kandji's innovations. It's also more expensive and cumbersome to set up. Switched from [Addigy](https://www.capterra.com/p/154787/Addigy/) The UI and functionality was way slicker from both an admin and user perspective. The integrations with Google Workspace (especially Passport login) were much easier. The self service setup is really elegant and the user experience for device setup and maintenance is way better Review Source DG Dario G. Manager Computer Software Used the software for: 2+ years ### "Very intuitive device management" October 14, 2025 5.0 We didn't have to ask for customer support ever, except for expanding the licenses. The truth is that we configured once, and didn't have to configure too much. Also I like the monitoring of Mac versions to keep everything updated Pros Self servicing and managing the devices is pretty easy. Also, integrating with third parties and applications. The model of different roles worked very well with our different project setups Cons Instructions on Apple enrollment are not exactly clear. But that may be more an Apple problem. Better instructions on how to make the automatice enrollment work may be useful Alternatives considered [Verizon Mobile Device Management (MDM)](https://www.capterra.com/p/274842/Verizon-Mobile-Device-Management-MDM/) Reason for choosing Iru Recommended by one of our clients. The setup and installation was really easy for distributing it quickly in our fleet Review Source MO Megan O. Manager of Technical Services Utilities Used the software for: 2+ years ### "IRU Works Well from time of Install" November 4, 2025 5.0 IRU was one of those products that worked from the time of install. I tried other products and even broke a contract with another MDM vendor because I disliked the product so much. IRU was easy to setup and worked right away. I have never wanted a feature it did not have, and I can always trust that it is working correctly. I love products like that. Not too complicated and work from the beginning without tons of customization. Pros IRU is designed from the groud up with Apple products in mind. I like this. It means that the policies you can set work very well and are very clear. It just works very well. Cons When it comes to MDMs, you get a decision point on using multiple products that are very good at what they do with a particular device type or trying to use one product that does all products just ok. I took the multiple product route and use IRU for Apple devices and another MDM for Windows devices. Both work very well. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru I purchased Jamf and cancelled my contract. The implementation support after I purchased the product was non-existent and then they wanted to change me after the fact to get it up and running. The product was too big and too much for my needs. Switched from [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Meraki was fine but was not feature rich and Jamf was too much customization for what I needed. Review Source MC Mitchell C. Sr. Systeem Engineer Political Organization Used the software for: 6-12 months ### "Sr. IT Systeem Engineer" September 12, 2025 5.0 Onboarding, overall communication with our Customer Succes Manager and Support Team, has been fenomal. Pros The onboarding of new Macbooks & iPhones, make my live easier. On top of that don't need constantly remind user to update their devices. With patch management I don't need keep stressing about possible zero-days on our devices. Easy to use and out of box configuration, makes easier to deploy and managed the devices. It's worth the price and with 24/5 support, I know I'll get answer I need. Cons I would like more insight into a devices, Kandji lacks that a bit. It would be nice to have an overall insight on CPU, Memory and Data usage. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Basically Jamf Pro is a multi OS MDM. But we decided to go completely Apple, no necessary. Switched from [Addigy](https://www.capterra.com/p/154787/Addigy/) Cost and complexity. I'm basically one man IT department, so I'm on vacation, someone with some skills can still can deploy or onboard a device or user. Review Source CN Chris N. IT Manager Financial Services Used the software for: 1-2 years ### "Moving from the complexity of Jamf to the intuitive simplicity of Kandji" August 28, 2025 5.0 It's been fantastic to have migrated from Jamf to Kandji. We had a single engineer complete the task in a fairly short timeline, and this resulted in both a saving of costs and also a much more manageable MDM service for our Macs. Pros Kandji has a brilliantly designed and user friendly interface. The simplicity and feel of the admin console makes up-skilling new admins very quick and intuitive. Navigating the UI and using the system is quick and efficient. Cons Kandji has historically lacked some granularity and logic in management of devices. Blueprints (the mechanism of grouping apps, policies and more to apply to devices) were quite rigid. However this is being addressed now with 'new' blueprint flows which contain conditional branching logic. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru We chose Kandji due to both a better pricing and more attractive platform that covered all our technical requirements Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) We needed to consolidate into a single MDM after an acquisition. Jamf was too expensive and bloated, making it difficult to administrate and manage Review Source EM Emanuele M. Cloud Engineer Information Technology and Services Used the software for: 2+ years ### "Solid IT Asset & License Management Platform with Strong Automation Capabilities" May 14, 2026 5.0 Overall, my experience with Iru has been positive. It provides solid visibility over assets and licenses and significantly reduces manual tracking efforts. It is particularly useful in structured IT environments where compliance and reporting are important. With continued improvements in usability and integration flexibility, it has strong potential to become even more competitive in the IT asset management space. Pros What I appreciate most about Iru is its ability to centralize asset and license management in a clean and structured way. The automation capabilities are very useful, especially for IT environments with multiple servers, virtual machines, and different licensing models. It helps reduce manual checks and improves visibility across infrastructure. The dashboard is intuitive, and reporting features are particularly helpful for audits and compliance reviews. Alerts and notifications also provide good operational awareness. Customer support has been responsive and technically competent when needed. Cons Some advanced configurations require a bit of initial learning, especially when integrating with external systems. The UI could be slightly improved in terms of customization and filtering options for larger environments. Occasionally, documentation could be more detailed for complex use cases. Review Source JD Joseph D. IT Lead Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Well that's easy!" October 10, 2025 5.0 Kandji makes Apple device management feel effortless. It’s a reliable, well-supported platform that simplifies complex workflows and lets IT teams focus on what matters. With just a few clicks, you’re up and running—exactly what you'd expect from the "easy button." Pros Kandji is a seamless, intuitive solution for managing Apple devices, it truly lives up to its reputation as the "easy button" for Mac MDM. From deployment to daily management, the platform is incredibly user-friendly and straightforward to implement—even for teams without deep technical expertise. One of Kandji’s standout features is its exceptional customer support. The live chat team is highly engaged, responsive, and consistently helpful. Issues are resolved quickly, and you never feel like you're talking to a bot or stuck in a queue. It’s clear that Kandji invests in real people who know their product and care about your experience. Cons The only notable limitation is the lack of functionality to uninstall existing apps from devices. This can be a challenge when trying to remove unapproved or unwanted software that may have been installed outside of Kandji’s controls. Adding this feature would make an already excellent tool even more robust. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Iru Ease of implementation and manageability Review Source BJ Blake J. IT Manager Religious Institutions Used the software for: 2+ years ### "Great, Not Easily Found, Documentation " October 27, 2025 4.0 I haven't had to worry about anything regarding our data safety. Whenever was see Iru being used, it's a no brainer to move along with this software. We know our security provider is doing its job when you don't hear a lot - Iru does a perfect job at that. Pros Working with many applications like PLAID, Notion and Lovable. Having reliable security on the platforms we use gives me confidence knowing my data remains protected. The documentation on how the application protects are data is essential. Having this clearly defined makes it easy to communicate when using new software in our orgaization. Kandji has been essential in managing our fleet. Cons I wasn't sure how my data was being used in relation to Iru. With that being said, it's nice that it is being used seamlessly. It took time and research to be able to advocate for the applications we use - this means that having proper documentation is essential. Iru had this provided, although not easily found, was very well documented and helped us feel secure. Review Source MG Martin G. Head of IT Computer & Network Security Used the software for: 2+ years ### "Standout MDM solution for Apple devices, with a few flaws" July 22, 2025 5.0 Great overall experience due to the ease of use, stellar live chat support, and development focused on the Mac environment which is perfect for our Apple-only fleet. Pros Kandji is a standout MDM solution for Apple devices, with an intuitive interface and a setup process that had us operational within hours rather than weeks. The built-in blueprints for CIS Benchmarks are a huge advantage for compliance, and their live chat support is responsive and efficient, providing real-time assistance when needed. Cons While Kandji’s ease of use is often a benefit, it sometimes stems from design or feature limitations that require workarounds. Additionally, the lack of Slack integration for device alerts and a mobile-friendly interface can be challenging in urgent situations. More transparency around feature requests would also be appreciated. Despite these minor flaws, Kandji is one of the top MDM choices available. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)[Addigy](https://www.capterra.com/p/154787/Addigy/) Reason for choosing Iru Implementation speed, quality of support Review Source BD Brian D. IT Manager Marketing and Advertising Used the software for: 1-2 years ### "MDM with less M" October 17, 2025 5.0 The tool does what I need it to do and there are additional tools to add-on if I need them. It allows us to do more with less resources and that provides value. Pros I love the simplicity yet, the robust features it provides. It really does a great job and it's much easier to get up and running than other systems in the space. Cons al-a-carte/ feature based pricing model for other tools that could be bundled tool sets which can be problem for smaller budgets. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Ease of use, simplicity of day to day tasks. Review Source MP Martin P. Sr. Systems Engineer Information Technology and Services Used the software for: 1-2 years ### "Kandji is my favorite pick for Apple Device Management" September 14, 2025 5.0 Competent staff and product offering. Great value for the cost and coverage. Excellent support when you encounter any issues. Intuitive and usable service we appreciate with every onboarding and offboarding scenario! Pros The ease of use and quick conveyance of information in the device and user views is most effective. Integration with Okta SSO and Apple Business Manager for procurement is a breeze. We also use a third party compliance provider that supports Kandji for device attestation and endpoint security controls. Cons Some of the troubleshooting of particular blueprint and OS / application constraints are annoying to debug. This is a hard problem, not their fault. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Better service, better UI, better pricing. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.