# Page 10 | Iru Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Iru the right Mobile Device Management solution for you? Explore 477 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/181954/Iru/reviews

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Iru

4.9 (477)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of Iru

## Showing most helpful reviews

Showing 226-250 of 477 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TG

Tom G.  
Head of Accounts and IT  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Kandji Review from Harbour Housing"

June 18, 2025

4.0

Very good experience. Im sure it's capable of much more so would like to know about that. Everyone, from accounts managers, billing, support staff etc. are incredibly helpful.

Pros

Once configured, it just works. Staff are REALLY helpful. We're kept up to date of upcoming changes. I love that we get an email normally, very fast after an Apple event if there are any useful software changes, or things to be aware of.

Cons

as my knowledge of MDM is limited, some of the many config options are quite confusing and Im not 100% sure what some of them do. I would like to know more about the other things that Kandji is capable of.

Alternatives considered

[Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/)

Reason for choosing Iru

Great onboarding meetings with account managers and tech people.

Review Source

KG

Kevin G.  
IT Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "The Best Out There"

June 27, 2025

5.0

We've switched a couple of years ago now and haven't looked back. the support team is always so helpful and the amount of resources to learn and explore the tool has continued to make this one of our best decisions yet. I highly recommend Kandji to any business looking for a multi-faceted MDM solution.

Pros

We were looking for a tool that had a much better user experience for the team, as well as advanced capabilities. I cannot rave enough about how great it has been since we switched from JAMF to Kandji. My team loves how clear and easy it is to navigate the platform as well as how all the functionalities are organized and available. Not to mention the amazing Kandji Support team who are always so quick and helpful to respond to any submitted questions.

Cons

Kandji has done a wonderful job of continuing to add new features and releases, which now includes being MDM available for Apple Vision Pro. Initially, I was concerned it would only cover our Mac laptops but it has continued to evolve and now includes additional types of devices.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

JAMF was too confusing and visually off the bat not the easiest to navigate as a team.

Review Source

JV

Jeremy V.  
Information Systems Administrator  
Financial Services  
Used the software for: 2+ years

### "Great MacOS MDM"

March 19, 2026

5.0

Pros

Things are easier to manage now since they've rolled out assignment maps. My experience using Iru has been great.

Cons

On others MDM's like Jumpcloud, it's easier to push a script to a single machine. Having something like that on Iru would be good.

Review Source

SKT

Sudhir Kumar T.  
IT Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Great MDM tool - superb performance"

June 29, 2025

5.0

Offers impressive and useful features so far, delivering a great experience with solid functionality and performance.

Pros

User-friendly interface that’s easy to navigate, configure, and use, ensuring a smooth and efficient experience for all users.

Cons

There isn’t much to comment on at the moment, everything appears standard and functioning as expected.

Review Source

TE

Tarek E.  
Security Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to Use - Overall a Solid Experience with Iru/Kandji”"

December 9, 2025

5.0

My overall experience has been very good. The platform is intuitive and reliable, and it made device management much simpler for us. I appreciated how quickly we could get things up and running, and how smoothly daily tasks were handled once setup was complete. All in all, it delivered a useful and efficient solution for our needs.

Pros

I found the platform easy to use and appreciated its overall efficiency. The features were straightforward, and the system helped streamline tasks in a way that made the workflow smoother. Overall, it provided a reliable and user-friendly experience.

Cons

Assignment maps were quite finicky to set up - the logic and configuration felt more complicated than expected, which made initial setup a bit frustrating.

Review Source

AP

Anh P.  
Director of Security  
Computer & Network Security  
Used the software for: 1-2 years

### "Great product - Easy to use and manage"

October 9, 2025

5.0

Pros

Simple to use, easy to deploy. Kandji includes a lot of prepackaged apps that we use normally and that makes it extremely easy to onboard and manage

Cons

I think it would be great if remote desktop feature is built into the agent as well. Currently, it isn't, but it's also not hard to use Kandji to roll out alternative solutions like Chrome Remote Desktop

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)[Rippling](https://www.capterra.com/p/172127/Rippling/)

Reason for choosing Iru

Simple and affordable pricing, ease of deployment and ease of use

Switched from

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)

ManageEngine isn't reliable and hard to manage

Review Source

VR

Verified Reviewer  
Sr. Software and Security Engineer  
Research  
Used the software for: 6-12 months

### "A very "Apple" tool: looks nice and does what it's supposed to do, but lacks some flexibility and auditability"

October 24, 2025

4.0

Great customer support! I hope the switch from Kandji to Iru will be a smooth as planned. Maybe some guides on how to apply/create/rollout blueprints and libraries would be nice.

Pros

Users and devices dashboards are complete, concise and user-friendly. Plenty of possibilities in libraries. Wonderfully well integrated with our Apple devices, great for remote device management!

Cons

\- Some warning messages are not describing the actual issue: e.g. if a user tries to install an app themselves on a MacBook, using a .DMG file (which is basically forbidden in our case), there's no error, but a warning regarding the non-encryption of the mounted disk. - It does not seem possible (or easy) to keep a history/versioning of the "blueprints", which would be great for easy rollback or auditing.

Review Source

DM

Dalibor M.  
IT Service Desk Lead  
Marketing and Advertising  
Used the software for: 1-2 years

### "Kandji Coinis review "

May 7, 2025

5.0

I've had a great experience using Kandji for mobile device management. It offers a user-friendly interface, seamless integration with Apple devices, and robust security features. The platform makes it easy to manage device configurations, monitor security compliance, and automate updates. The customer support team is responsive and knowledgeable, which further enhances the experience. Overall, Kandji has been a reliable solution that significantly streamlines device management and ensures security across our organization. I'm highly satisfied with it!

Pros

Easy to use, very straight forward. I prefer more old blueprints than new, but still Im very satisfied with Kadnji.

Cons

I would like to have native remote control app, I need to use third party app or VPN in order to access mac fleet.

Alternatives considered

[Scalefusion](https://www.capterra.com/p/156745/MobiLock-Pro/)

Reason for choosing Iru

I liked communication in trail mode and will to get right price.

Review Source

GG

Guilherme G.  
IT Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Kandji Apple MDM"

June 17, 2025

5.0

We have only MacBooks in the company, and Kandji is our MDM and antivirus platform to manage all our devices.

Pros

Very easy to use, integrate, and a good user interface. With the new blueprint mapping, it's very nice to deploy applications and configurations based on the department or function.

Cons

It would be nice to have more ways to export reports. Today, we have to use an API to export some data that would be nice to have via a report tab export or a more insightful overview based on our data.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

In the past was related to cost, and also Kandji was easy to implement.

Review Source

PP

Philip P.  
CTO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "I'd buy Kandji again."

May 19, 2025

4.0

If I were to leave my current job and needed to implement a device management and EDR solution again, I'd choose Kandji again.

Pros

The flow of ABM sending devices to Kandji, then assigning assignment maps is really easy. The integration with Google Workspace fulfills its purpose well. In general, the UI/UX makes managing devices easy. Simple features like tagging devices helps to categorize devices that need attention, are ready for distribution, things like that. It's a product that IT can implement and hand off to People Ops for general employee support, onboarding, offboarding.

Cons

There are some limitations in views that will make you still need to reference your phone carrier's system for device info. I'd like to be able to search by any device info, including phone number, which is discoverable in details but just not searchable. Sometimes device commands don't process successfully, and I haven't figured out why. It feels nickel-and-dimey to separate the vulnerabilities and EDR products.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

Kandji seemed to have a better UX for admins.

Review Source

MB

Marc B.  
IT Engineer  
Entertainment  
Used the software for: 1-2 years

### "IT Engineer"

September 25, 2025

5.0

It's been great - easy deployment - easy management, user intuitive. the GUI is easy to navigate without having to dig really deep for the options we need

Pros

Ease of use and a value compared to Jamf. End users enjoy the self service and the automated reboot option has saved countless hours of IT issues

Cons

none discovered so far. And trust we actively look but honestly it's beena seamless user and admin intuitive experience.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Cost and usability , ease of deployment to devices

Review Source

EH

Evelina H.  
IT Operations Manager  
Warehousing  
Used the software for: 2+ years

### "Easy management"

August 29, 2025

5.0

Pros

Easy management and very serviceminded customer success managers. All features are included in the license.

Cons

I wasn't ready for a new design on the activity page, but guess I will get used to it later. Otherwise a very good product with a lot of unknown features we haven't discovered yet.

Review Source

LV

Lance V.  
Global IT Admin  
Medical Devices  
Used the software for: 2+ years

### "Global IT Administrator"

September 3, 2025

4.0

after a lot of changes made it very admin friendly now keep it up. with some guidance from apples side alot of the issues were easy to fix.

Pros

was able to pin lock devices and trace them to a certain place even though the user said the device was stolen

Cons

migrating our old ms365 mac to kandji blueprint sometime work sometime did not after the help from the chat assistant it made life easier

Review Source

AO

Aengus O.  
Information Security Officer  
Computer Software  
Used the software for: 2+ years

### "Information Security Officer"

July 1, 2025

5.0

Great. Nothing to complain about, wish more vendors had this level of dedication to improving their product over time.

Pros

Easy UI, flexible, full of default policies to pick from. Very fast Customer Service. Migration ran smooth.

Cons

Really not much I can think of. So much easier to operate than other solutions. Fairly smart about how they handle the tantrums Apple throws.

Alternatives considered

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)

Reason for choosing Iru

Granular policies that could be enforced, patch management included.

Switched from

[Miradore Management Suite](https://www.capterra.com/p/157482/Miradore-Management-Suite/)

Too cumbersome, not flexible, not accurate, commands not executing.

Review Source

MG

Mark G.  
Sr Director, IT  
Retail  
Used the software for: 2+ years

### "Evolving Apple focused MDM "

May 13, 2025

5.0

Been with Kandji for over 4 years, any issues were resolved quickly without having to escalate. Would recommend to anyone looking for a fully featured MDM.

Pros

New Features launching regularly and New approaches to Mobile Device Management are constant with Kandji. Great Security Templates giving up to date NIST recommendations.

Cons

Apple Only does limit its customer base and usage. Full blueprints vs. Assignment Maps, while a transitional issue is a little challenging.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Wanted a more Modern MDM solution than JAMF.

Review Source

NB

Naidu B.  
CTO and CISO  
Computer Software  
Used the software for: 2+ years

### "CTO and CISO"

September 27, 2025

5.0

Great using it and great support response too. Switched to Kandji from a competitive tool in previous role and adopted Kandji here without hesitation

Pros

Value for money, tightly and compactly built solution and great visual navigation features that help user self-service.

Cons

Missing support for Linux (and of course windows too). Occasional jumps to get to the right places but I feel the bot help seems to address it.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

onboarding, adoption and usability features

Review Source

MB

Michael B.  
Global IT Coordinator  
Computer Software  
Used the software for: 2+ years

### "Great MDM for Apple Products!"

September 15, 2025

5.0

Kandji is a great MDM for managing apple devices and takes the workload from IT technicians, who can focus support the end users instead!

Pros

Automates patching, great out-of-box experience for end users, help setting up security policies in an easy way, intuitive interface.

Cons

Many features comes with an add-on cost and I would prefer if the licensing were per user and not per device.

Review Source

MH

Michael H.  
CEO  
Information Services  
Used the software for: 1-2 years

### "Happy customer"

June 13, 2025

5.0

Really good, really easy. Reasonable pricing, good service, honestly nothing to complain about, it does exactly what we need it to do.

Pros

Kandji was easy to use/deploy, easy for our business to get setup. No hastle and that made it an easy decision for us (this year and last).

Cons

There is nothing so far that has been painful for us. There is nothing so far that has been painful for us.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

Nothing to share on this.Nothing to share on this.

Review Source

GZ

Gary Z.  
Technology Support Coordinator  
Education Management  
Used the software for: 1-2 years

### "Workspace Needs Help"

June 26, 2025

3.0

I'd say it's a great too but needs improvement when integrations with Google Workspace do not work. Also I would like to have a repository of archived keys when we deactivate (delete) computers.

Pros

I like the ability to lock down and manage computers just as any MDM allows. The key benefit of Kandji is the easy-to-understand user interface.

Cons

Syncing is not working for our company. Each time I onboard employees, Automated Device Enrollment works but the Google Workspace email associated with the user fails.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Jamf was a bit clunky and difficult to use.

Review Source

DL

Drew L.  
IT Manager  
Telecommunications  
Used the software for: 6-12 months

### "Kandji Review "

July 3, 2025

5.0

Moving from our previous MDM where we had nothing but conflicts and problems, to Kandji was one of the best decisions we've made as a team. Cost effective, ease of use, and we haven't felt limited in our capabilities. Everything we've needed/wanted to accomplish, we've been able to do so. 10/10 experience.

Pros

Kandji has been a breath of fresh air. Everything I've needed to accomplish, I've been able to do so with very minimal hiccups. The software is intuitive and easy to use. Makes an admin's day.

Cons

I have yet to have any negative experiences with Kandji. I will update if that this section of that changes ;)

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Cost was wild, and constant issues with their product. I strongly belive they make it complex just to have a "Prestige" effect for those who are successful using it. It doesnt need to be that tricky to use.

Review Source

SC

Sean C.  
Systems Technician  
Education Management  
Used the software for: 1-2 years

### "Great Product, But Expensive"

October 1, 2025

4.0

Kandji was a great platform to use, but too expensive for our organization to support. Highly recommended for business environments that have a little more room in their budget.

Pros

The support and knowledge base were incredibly helpful! I was confident that I could find the answer to any question through the extensive documentation or the live chat.

Cons

The cost was rather high for our budget, even with the generous discounts that were being applied. We just couldn't make it work for renewal.

Review Source

HF

Hector F.  
I.T. System Administrator Manager  
Accounting  
Used the software for: 2+ years

### "Simple, Smart, and Reliable Apple Device Management"

October 22, 2025

5.0

Overall, it’s been a positive experience — straightforward, reliable, and great for keeping everything consistent across devices with minimal effort.

Pros

Kandji feels clean, modern, and intuitive. It saves time with automation and makes device management a lot easier without needing deep technical setup.

Cons

Sometimes it can feel a bit limited or slow to update when policies change, and a few advanced options take some digging to find.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

It had a better price and ease of use...

Review Source

MA

Mehmet A.  
Founder  
Information Technology and Services  
Used the software for: 1-2 years

### "Excellent UX with Room for Improvement on Security Libraries"

January 16, 2026

5.0

Pros

I am most impressed by the intuitive UI, specifically the drag-and-drop capability within Blueprints. It makes assigning Library Items incredibly efficient and reduces configuration time. Additionally, the customer and sales support teams have been consistently swift and knowledgeable.

Cons

The platform lacks pre-configured blocklists for privileged utility programs, creating friction for ISO 27001 Control 8.18 compliance. We need ready-made libraries to restrict network analysis and security tools (e.g., Wireshark, TCPdump, Password Crackers) without having to manually define each executable.

Alternatives considered

[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)

Reason for choosing Iru

We decided on Kandji because it has more user friendly interface. It has EDR(end point detection and response) tool to be installed on MacBooks. We can detect behavioral threats too.

Review Source

MM

Matt M.  
Sr. Helpdesk Technician  
Music  
Used the software for: 1-2 years

### "Kandji is the best Apple MDM Software"

July 22, 2025

5.0

Great! Way better than JAMF and easy to use. Kandji liftoff is easy to enroll and get a MacBook setup and managed in Kandji.

Pros

Ease of use, blueprints and Kandji liftoff is easy to enroll and get a MacBook setup and managed in Kandji.

Cons

nothing that I can think of off the top of my head. nothing

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Wasn't happy with JAMF, not as easy to use.

Review Source

AR

Amber R.  
VP of Finance  
Public Relations and Communications  
Used the software for: 2+ years

### "We love Kandji"

June 13, 2025

5.0

We have used Kandji for many years and if it were up to me, we would keep it for many more. The cost is reasonable and it feels like a good value tool.

Pros

Other MDMs are so complicated and expensive. Kandji is super easy to use. We don't have a full time IT professional at our company and so Kandji makes managing our computers a breeze.

Cons

I have had times when I have tried to unlock a user account via Kandji and it hasn't worked or hasn't worked as well as I would like it to. I would love to see that feature improved a bit especially since we use that feature a lot.

Alternatives considered

[Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/)

Reason for choosing Iru

Affordable cost and ease of use and implementation

Review Source

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