# Page 11 | Iru Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Iru the right Mobile Device Management solution for you? Explore 477 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/181954/Iru/reviews

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Iru

4.9 (477)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Iru

## Showing most helpful reviews

Showing 251-275 of 477 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ML

Marta L.  
FinOps Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "A Reliable and Time-Saving Apple Device Management Tool"

July 8, 2025

5.0

Overall, Kandji has been a great solution for managing our Apple devices. It took a lot of the manual work off our plate and made it easy to keep everything secure and up to date. Once we got the hang of the system, things ran pretty smoothly, and it definitely saved us time. The support team has also been super helpful whenever we had questions. There are a few areas that could be more flexible, but overall, it’s been a solid experience and a big upgrade from what we were using before.

Pros

Kandji makes managing Apple devices way easier. The setup is super straightforward, and I really like how much you can automate - things that used to take hours now happen in the background without me lifting a finger. Plus, their support team is awesome - fast replies and actually helpful.

Cons

The pricing can feel a bit steep, especially for smaller teams or companies just starting out. Some of the more advanced features also have a bit of a learning curve if you’re not super familiar with Apple MDMs.

Switched from

[Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/)

We made the switch from Bitdefender to Kandji because we needed something more tailored to Apple devices and easier to manage at scale. Bitdefender was solid for antivirus, but it didn’t offer the kind of Apple-specific MDM features or automation we were looking for. Kandji gave us way more control, better visibility, and the ability to streamline everything- from setup to compliance- all in one place.

Review Source

NK

Nick K.  
IT Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "I recommend Kandji MDM for Apple shops"

June 27, 2025

5.0

I looked into many MDM solutions for an aspirational Mac only company. I implemented Kandji and it was super straightforward. The users liked the clean onboarding and are happy with its minimal intrusiveness and that it doesn't do things like send location to IT and does not secretly screen capture.

Pros

Kandji makes Mac MDM super simple. It has the right set of security features. Integrated application deployments for all the apps you'd use make things easy on IT.

Cons

I can't really think of anything. I guess it would be you need to buy licenses in large chunks rather than on a 1 off basis.

Alternatives considered

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[SimpleMDM](https://www.capterra.com/p/149414/SimpleMDM/)

Reason for choosing Iru

Kandji had the right features to implement the security and compliance settings we were looking for.

Review Source

EM

Erwin M.  
IT Systems Specialist  
Libraries  
Used the software for: 1-2 years

### "My experience with Kandji after more than a year"

July 22, 2025

5.0

Pros

Kandji makes Apple device management incredibly easier and intuitive and what I really love about it is how automated and hands-off the whole process becomes once it's setup. Plus, the zero-touch deployment with ABM or Apple Business Manager works flawlessly for me making it super efficient to get new machines into the hands of our staff without imaging it one by one. The new Assignment Map feature is a game changer too, which you can include logic inside the blueprint. Overall, Kandji is reliable, easy to use and keeps getting better with each updates.

Cons

Some of the advanced customization and policy controls are a bit limited, and the reporting tools could be more detailed. Still, Kandji is improving quickly, and they’re clearly listening to user feedback.

Review Source

TC

Tim C.  
President  
Education Management  
Used the software for: 1-2 years

### "A Game-Changer for Device Management in Education"

October 8, 2025

5.0

We’ve had a great experience using Kandji as an educational provider. It’s made managing our Apple devices across staff and classrooms much easier. The setup was quick, updates were automatic, and everything stayed secure without extra effort. The dashboard is clean and easy to use, and their support team is always super helpful and responsive. Overall, Kandji has saved us a ton of time and simplified our device management, which is perfect for an educational environment like ours!

Pros

The learn curve was straightforward. The onboarding team was helpful, making the whole experience simple. Once we were set up in Kandji, the client support for any questions we had has been excellent.

Cons

I don't have any cons as this is our first experience using MDM Management Software. We transitioned our entire team from Windows-based to Apple devices, and quite frankly, Kandji made it very easy.

Review Source

RP

Robert P.  
Security Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Simple and Works well"

June 26, 2025

5.0

Kandji is an extremely simple and intuitive MDM tool. I have mainly used MDM solutions on the Microsoft platform, and while those are also powerful and work well, they require a lot of learning and consideration when applying settings. Kandji significantly reduces the time and effort needed for these tasks.

Pros

The biggest advantage of this software is that it is lightweight and easy to use. Even end users who are not administrators are satisfied with this aspect.

Cons

There really aren’t any major drawbacks. If I had to mention one, it would be that when a new feature replaces an old one, the previous feature tends to get deprecated a bit quickly. However, I think this is understandable, as it’s necessary for the manufacturer to continue developing better features.

Review Source

LW

Leon W.  
Head of IT  
Computer & Network Security  
Used the software for: 2+ years

### "Best MDM EVER!! "

June 3, 2025

5.0

Excellent! After using other MDM's this is by far the greatest! I just wish Kandji did the same for Windows based machines.

Pros

I set this up 3 years ago and configured all the Blue prints and have had to do nearly nothing since we it all just works.

Cons

Reporting. The reporting is limited and I would like to get more data as well as better exporting. That is all.

Switched from

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)

Kandji has a far better portal/admin console/interface and it way easier to use.

Review Source

MG

Max G.  
IT Manager  
Computer & Network Security  
Used the software for: 1-2 years

### "Best MDM for MacOS Environments"

June 11, 2025

5.0

Kandji is a great product and offers excellent customer support. I wish we started using the product earlier for our company.

Pros

The software is easy to use and a has plethora of tools. Other similar products cost a lot more and offer less.

Cons

The device refresh window is slightly longer than I would like, it usually refreshes every fifteen minutes.

Alternatives considered

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing Iru

The price was lower and offered more features.

Review Source

TK

Tyler K.  
VP Software Engineering  
E-Learning  
Used the software for: 1-2 years

### "Easy to implement, even simpler to manage."

October 8, 2025

5.0

Fantastic, their documentation was fantastic. And I really love the UI. Honestly incredibly impressed with the product. I only wish we had used them sooner.

Pros

Incredibly easy to implement and make changes. From setting up our Google Workspace integration to onboarding all of our users and rolling out new features, it's always been incredibly smooth and easy to use. Also being hooked in to Drata vastly simplifies my life as an adminstrator.

Cons

It was a little tricky getting automated device enrollment setup and then configuring our first blueprints. But once we got our first group going, everything was smooth sailing.

Alternatives considered

[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)

Reason for choosing Iru

Simplicity, ease of use, other company recommendations.

Review Source

JH

Jolyon H.  
IT Security Manager  
Financial Services  
Used the software for: 1-2 years

### "Wholly positive from the tool itself"

September 5, 2025

5.0

Wholly positive from the tool itself, to support where they dig into a problem and don't just punt you off to a help centre, to account management,

Pros

Unobtrusively maintains a fleet of devices in the background & makes onboarding sooooooo much simpler with fewer steps and a better experience for a new starter for having all the tools we use daily already installed.

Cons

Nothing springs to mind, we'd always like the pricing bands to be less,but it does provide a lot for what you pay.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

The feature list and critically support from Jamf was poor and didn't respond in time whilst sales were chasing me daily. Kanji responded straight away

Review Source

RM

Robby M.  
Director of Technology  
Education Management  
Used the software for: 2+ years

### "Solid MDM solution for Apple Macs"

June 19, 2025

5.0

We are starting our third year with Kandji, and it delivers on what our business needs, and they continue to be responsive to our many requests.

Pros

As a small business, it provides simple blueprints for configuring and managing our employee devices, including a suite directly targeting the CIS Controls security framework. Additionally, their support team is at the ready to help whenever unexpected situations with Apple devices arise, which is especially beneficial for me as someone who had almost no prior experience in MDM fleet management.

Cons

Our small business has fewer than 25 staff, but Kandji has a minimum fleet size, so we pay for a full 25 devices even though we are using fewer. The cost is quite a bit more expensive than Apple Business Essentials, but it is substantially easier to implement so the cost has been worth it.

Switched from

[Apple Business Essentials](https://www.capterra.com/p/251804/Apple-Business-Essentials/)

Apple's MDM was too limited in the available security controls, and it required the use of an awkward iCloud-based user login, which staff were able to uninstall.

Review Source

BB

Bryan B.  
CIO  
Entertainment  
Used the software for: 2+ years

### "Kandji Review"

June 17, 2025

5.0

Its has been a good transition from our last MDM provider. Easy to learn and has been easy to work with the sales team.

Pros

Ease of use of the tool compared to other MDMs as well as our experience with the sales process / team was good.

Cons

Does not have a windows add on and would be nice if we did not have to use windows MDM for our windows machines.

Alternatives considered

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Reason for choosing Iru

Price and ease of use led to our decision.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Needed an easier product to manage our fleet of macs

Review Source

FW

Fabian W.  
Support Engineer  
Computer Software  
Used the software for: 1-2 years

### "Great experience - we highly recommend using Iru."

December 16, 2025

5.0

Pros

Iru is very easy to set up and delivers value almost immediately after logging in. It significantly simplified our mobile device management.

Cons

The tag management in Iru takes a little getting used to, as it doesn’t have its own dedicated tab, but that’s honestly the only drawback.

Review Source

PC

Paul C.  
IT Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Kandji after 1 year"

June 11, 2025

5.0

It's been great so far. I would say it's worth the money. The customer service is excellent and that's something that's truly missing these days from most companies.

Pros

Customer service - There's always someone willing to help you in you're in a bind with configs, etc.

Cons

No place to generate mobile configs or plists. This is a feature that's important because it would create a one stop shop instead of me having to fumble through imazing.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing Iru

It's a great value for the price and easy to use for beginners in the MDM world.

Review Source

SO

Stephen O.  
IT Systems Analyst  
Medical Devices  
Used the software for: 1-2 years

### "Great customer support."

July 14, 2025

4.0

Great customer support. The live chat feature has been excellent. Each time I have used it I have been given great support within minutes.

Pros

Easy to use interface which allows Mobile Device Management to be efficient compared to other MDM solutions.

Cons

Can be difficult to extract certain data which is unavailable such as devices that have been removed from the system.

Switched from

[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)

Unsure as I was not involved in the switch.

Review Source

JQ

Jason Q.  
VP of IT  
Financial Services  
Used the software for: 2+ years

### "VP of Information Technology"

July 16, 2025

5.0

Kandji is the GOLD standard of Mac MDM and has been outstanding. I have been a client since the beginning.

Pros

Best in class Sales, Customer Success, and Support teams. The Best MDM solution for Macs. The platform is intuitive, well-designed, and offers a comprehensive suite of tools that make Apple device management incredibly efficient.

Cons

Minimum 25 devices licensing bundle model does make it challenging for smaller organizations. It's worth it!

Review Source

JL

James L.  
IT Support Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Great platform and team!"

November 20, 2025

5.0

Pleasant overall experience. Easy to use device management tool with some great tech and support behind it.

Pros

Super fast and helpful customer support, always chatting with someone experienced in less than 5 min

Cons

If Iru had a more customisable alerting system that would be helpful. Currently we can send generic alerts to slack, but if we could have more granular access to create custom event triggers this would be good.

Review Source

DR

Deepak R.  
Senior Systems Engineer  
Computer Software  
Used the software for: 2+ years

### "Kandji is the leader in Apple MDM"

July 17, 2025

5.0

Kandji has been amazing as expected and is one of those special tools that you rarely need to enter the portal for because it just works! The agent is rock solid and we never have to worry about our endpoints being unmanaged.

Pros

Migration process is seamless and painless. The tool is easy to administer and retains and builds upon functionality versus other Apple MDM solutions. Support is top tier with actual Apple experts.

Cons

There used to be the option to add and remove features for pricing but it's all part of one price now which does simplify the quoting process.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Kandji is easier to manage while retaining the same and even more functionality.

Review Source

YL

Yasmin L.  
Senior DevOps Operations and Security  
Financial Services  
Used the software for: 2+ years

### "Compliant Device Security Platform"

January 27, 2026

5.0

As a SOC 2, certified company, it helps us manage device profiles, EDR, and required apps across the organization, making the audit process much easier.

Pros

What I appreciate is how it simplifies device management across the organization, with different profiles designed specifically for Mac devices.

Cons

One downside is that with the new interface, it’s no longer easy to see how many devices are available under our plan.

Review Source

DS

Dzmitry S.  
Information security manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Kandji review"

October 30, 2025

5.0

I’m very pleased with the service overall. There are manuals for business users and ready to support guys, who can always guide you through setup and configuration.

Pros

The product is amazingly complete and have all the features you’ll need to cover you fleet and employees’ devices. The most precious thing is support - response time like 2mins and I never ever had any of my issues unresolved. Besides that very competent, friendly and pleasant to communicate with sales team and customer care guys. Keep up a good work.

Cons

Some non-obvious stuff in UI, but it’s getting better as product growing and developing. As I said it’s pretty solid and complete product, so there aren’t any major flaws

Review Source

AR

Aarushi R.  
Information Security Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Kandji MDM User"

August 6, 2025

5.0

Overall, a smooth and reliable experience — easy to use and great for managing devices at scale. Great customer support

Pros

The interface is super clean and user-friendly. I really liked how easy it was to manage devices at scale without needing complex setup — especially the automated patching and compliance checks.

Cons

Some settings take a bit of time to get used to, especially at the start. But once you're familiar, everything runs smoothly — nothing major. Ask ChatGPT

Review Source

RT

Ramon T.  
IT Manager  
Hospitality  
Used the software for: 1-2 years

### "Great MDM with a simple setup"

July 1, 2025

5.0

In our Service Desk we are having under control all the company apple devices ensuring all preinstalled apps like VPN and Office apps.

Pros

It has an easy ramp up comparing to others MDM for apple devices: iPhones, iPads and MacBooks. Kandji installs are fast and easy–at least for smaller apps

Cons

Not easy to define and redistribute complex blueprints for MacOS. The reporting features can be better.

Review Source

AT

Ali T.  
Head of IT  
Consumer Goods  
Used the software for: 1-2 years

### "Kandji streamlines device operations"

June 18, 2025

5.0

Pros

Super easy to use even with a small IT team. I can roll out changes without having to block off dedicated implementation time.

Cons

I really wish it supported more platforms. MacOS and iOS support is great, but our Windows users are required to use a more complicated solution

Alternatives considered

[Jamf Connect](https://www.capterra.com/p/233551/Jamf-Connect/)

Reason for choosing Iru

Ease of use for a small team with lower implementation overhead

Review Source

LM

Lorenzo M.  
System Administrator  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Powerful tool with extremely powerful support"

May 29, 2025

5.0

I'm happy with Kandji, I honestly didn't use other Mac MDM before so I cannot really make a comparison, but as said I found it featureful and easy to use. Did I mention their support is great?

Pros

Kandji is very easy and straightforward to use. There are plenty of features available, Mac apps that can be automatically installed, and even dirty tricks that can help people solve problems. Their support team is OUTSTANDING, extremely quick in responding, always helpful.

Cons

They have a "Feature Request" submission form, but the request is then lost in the oblivion :) The Mac app is slow at times.

Review Source

BH

Brett H.  
Director of Infrastructure  
Entertainment  
Used the software for: 2+ years

### "Overall Kandji is a great service"

July 17, 2025

5.0

Overall the experience with Kandji has been very good. Support is very knowledgeable and it makes managing devices with a 100% remote company much easier. Remote locking and wiping is very straightforward and has been a good help for our compliance needs.

Pros

Kandji's ease of use and intuitive UI made it easy to create blueprints, assign them to devices, set up auto enrollment, and integrate with Apple business manager. Integrating with our IDP was smooth and automatic alerts sent to Slack really helped with observability.

Cons

Sometimes user devices would get into a state where certain alerts would be triggered very often and then resolved, especially with bluetooth parameters.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

Kandji seemed easier to use and was a better price point than Jamf

Review Source

TT

Thomas T.  
Digital Transformation Specialist  
Graphic Design  
Used the software for: 1-2 years

### "Kandji reviw"

September 15, 2025

3.0

Works fine once set up, but there was a long run-in - took a long time to get started and to actually having af setup, that could function

Pros

Autoapps, relatively easy to use, good documentation. App store functionality makes it easy to offer different items, such as apps, bookmarks

Cons

Pricing - more expensive than alternatives. Actually considering to switch because of this only. Seems that customer segments are larger companies and not smaller bureau's like ours

Alternatives considered

[Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[Miradore Management Suite](https://www.capterra.com/p/157482/Miradore-Management-Suite/)

Reason for choosing Iru

New to this market - seemed that Kandji had advantage over alternatives regadring Apple products

Review Source

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