# Page 12 | Iru Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Iru the right Mobile Device Management solution for you? Explore 477 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/181954/Iru/reviews

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Iru

4.9 (477)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of Iru

## Showing most helpful reviews

Showing 276-300 of 477 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DJ

Derec J.  
Head of IT  
Entertainment  
Used the software for: 2+ years

### "Kandji is great!"

August 1, 2025

5.0

Overall awesome! I needed a MacOS MDM and Kandji does everything that I need and more as Head of IT here at our tech company.

Pros

The easy to use UX. I've had no issues finding my way around within Kandji. Even some of the more difficult tasks have been easy

Cons

Would like to see a smaller tiered package. We only use 40 of the 50 licenses that we pay for. This would be a great addition!

Review Source

DH

Dan H.  
EUC Lead  
Aviation & Aerospace  
Used the software for: 1-2 years

### "Essential tool for efficient Mac fleet management"

September 11, 2025

5.0

Kandji consistently delivers on its promise to eliminate common sysadmin pain points through thoughtful design and reliable performance. Their support team stands out as well. On the rare occasions I've needed help, I've received knowledgeable responses within hours, not days.

Pros

Kandji streamlines our global MacBook deployment process significantly. The automated device enrolment and blueprints handle device configuration from start to finish, eliminating manual setup tasks and saving our team countless hours.

Cons

While Kandji's simplicity is generally a strength, it occasionally means missing some advanced features that power users might expect. That said, their responsive feature request system has impressed me, and I've seen firsthand a request get implemented.

Review Source

DO

Davide O.  
IT Support Specialist - Software Engineer  
Consumer Services  
Used the software for: 6-12 months

### "Good value for money and fast customer support"

October 29, 2025

5.0

Pros

Clear and fast customer support, also for our company is an amazing value and the pricing is far. The device management is also very easy to use.

Cons

There is not much to criticize, although a few features could be even more intuitive and the platform could benefit from small usability improvements. Occasional delays when loading certain sections can interrupt workflow slightly, yet these issues do not significantly affect the overall experience.

Review Source

PS

Paul S.  
Logistics Manager  
Computer Software  
Used the software for: 2+ years

### "Kandji Review"

July 16, 2025

5.0

Pros

Kandji is easy to use, and quick to set up. Anytime we do need support, they are fast to respond, helpful, and almost always have the answer or next steps already.

Cons

It does require some maintaining to make sure everything is current, it would be better if new settings or possible configuration steps could be presented by themselves so potential changes are faster to identify and make. It can be tedious reviewing the complete list of settings and choices to try and locate new areas/settings. Billing is also less self-sevice than we'd prefer

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

Our primary considerations were cost for the needed features

Review Source

MM

Michael M.  
Lead IT Systems  
Hospital & Health Care  
Used the software for: 2+ years

### "Kandji Makes Managing Apple Devices Effortless and Enjoyable"

April 28, 2025

5.0

Our experience with Kandji has been outstanding from day one. The platform is beautifully designed, incredibly intuitive, and clearly built with real IT administrators in mind. Kandji has helped us automate device setup, enforce strong security standards, and maintain compliance with very little hands-on management.

Pros

We’ve been using Kandji for a few years, and it’s been a game changer for our Apple device management. Every few months Kandji rolls out something that makes our lives easier. Features like Assignment Maps made scoping policies incredibly intuitive — no more spreadsheets or complicated setups. We use Passport to integrate SSO with our Mac logins, and it’s eliminated tons of password reset issues. Even more impressive is how Kandji delivers day-one support for new Apple OS releases — we don't have to scramble when Apple drops an update. Overall, Kandji is more than an MDM — it’s an evolving platform that keeps making Apple IT better and more manageable. Couldn't be happier.

Cons

Kandji innovates quickly, which is great, but occasionally it takes a little time for teams to adopt and fully understand new features like Assignment Maps or Kai.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

We chose Kandji because it struck the perfect balance between powerful automation, modern design, and a deep focus on Apple ecosystems.

Review Source

AB

Alex B.  
Head of Engineering  
Retail  
Used the software for: 2+ years

### "Stress free device management"

September 19, 2025

5.0

It does what we need it to do well. It also integrates seamlessly with Drata, our security and compliance automation platform, which is crucial to our SOC 2 attestation.

Pros

It is super easy to use and stress-free. We dont have an IT Manager so I help out as HEad of Engineering and it is a breeze to manage our fleet of laptops.

Cons

Sometimes, when we push macOS updates, it hangs on PENDING. I am not sure what is happening, but eventually when we ask the user to restart, it gets fixed.

Review Source

CA

Calan A.  
Security Engineer  
Plastics  
Used the software for: 1-2 years

### "Kandji Review"

June 24, 2025

4.0

Its been great. The tool really does speak for itself and has helped my organization bring the unmanaged MacOS environment into a modern era

Pros

What I like most about Kandji is the ease of use. The tool is extremely intuitive and as someone who admin's multiple systems it's by far the easiest.

Cons

I would really love a dark mode for Kandji, in the grand scheme of things its not that big of a deal but its a nice to have.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

Pricing, administrative overhead, ease of use

Review Source

DH

Daniel H.  
IT Support Technician  
Biotechnology  
Used the software for: 2+ years

### ""Easy Corporate Asset Management for all things Apple!""

July 16, 2025

5.0

Our company largely leverages Kandji for mobile device management and managing MacOS and Iois devices. With out previous management system, large scale enrollment and patching were quite a bit of a headache to navigate through. Kandji's approach is much more straight forward and reliable!

Pros

Kandji's UI is very easy to navigate through! It was a huge upgrade from our previous management system!

Cons

Honestly there aren't any major issues to dislike about Kandji! (Maybe having to re-authenticate every 30 days!)

Review Source

HS

Henry S.  
Sr. Manager, Helpdesk  
Consumer Goods  
Used the software for: 2+ years

### "Easy to use at any Skill Level"

July 14, 2025

5.0

Working with Kandji is always a smooth experience. The system guides you through any changes/updates that don't happen often so you can't mess up.

Pros

The ease of use and intuitive interface. The Company's customer service is also very responsive and helpful

Cons

The Auto Apps Library is still short on some apps, but its growing steadily. This barely qualifies as a complaint.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Was not intuitive and their customer service was not helpful

Review Source

TT

Thomas T.  
It support technician  
Marketing and Advertising  
Used the software for: 6-12 months

### "Customizable and userfriendly. "

September 9, 2025

4.0

Overall Kandji is a great tool for us and the customization of how the bluprints and tags work makes Kandji far better then any other MDM tool we used previously. Beeing able to force uppdates for securety reasons makes it a top contender.

Pros

Its easy to use and navigate in. The UI makes sence and is easy to navigate. Device management is great. The cost is affordable.

Cons

One of the more off-putting aspekts regarding blueprints is how hard it can be to find difrent setups when trying to inklude or exlude device's feom some roules.

Switched from

[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)

Mosyle did nott fill all our needs for a MDM. Also Kandji can be invoiced thrue Amazon Marketplace.

Review Source

SP

Stella P.  
System Admin  
Hospital & Health Care  
Used the software for: 6-12 months

### "Experience with Kandji"

May 1, 2025

5.0

It was simple to deploy and manages all our devices well. Automated deployment works great. Support has been helpful when we need it. Its a bit of a push to get all your users enrolled as there are some manual steps for them to complete. but once all the devices are in and its linked to ABM you are looking at a very easy life, managing devices.

Pros

\- Easy to set up - Fast support, but always super knowledgeable in the chat on the admin panel -

Cons

If you go over your device count, the admin panel will basically lock down to essential functions till you top up which is a bit annoying.

Switched from

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)

Jumpcloud was raising their prices. and Kandji offered a similar solution for less

Review Source

OM

Osvaldo M.  
Lead IT Support Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Good tool and service"

June 11, 2025

5.0

It has been good, so far I haven't had any situation that I had a down time or something too bad, the transition from the past MDM that we had was easy and the blueprint creation is easy enough

Pros

it's pretty easy to use, you can create your blueprints fairly quick and support is always there to help

Cons

there are a few things along the way that wasn't available and I created the feature request but so far hasn't been added, so you just have to use what is available and found another way to get what's not or live without it till gets added

Alternatives considered

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[Addigy](https://www.capterra.com/p/154787/Addigy/)

Reason for choosing Iru

Functionality and pricing mostly, the other ones had either a lot of stuff that we don't need or

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

the main reason for the change was pricing

Review Source

BK

Ben K.  
CTO  
Information Technology and Services  
Used the software for: 1-2 years

### "Comprehensive, simple to use with great tech support"

July 15, 2025

5.0

We're very happy with it straightforward to configure and does just want we want. Once you configure ABM (or DEP as it used to be called) the experience for a new user is great. They get a new Mac, they login in, everything gets deployed AND stays updated.

Pros

Setup is simple, tech support is excellent, it's one of the rare products that works just as expected.

Cons

We spent a lot of time looking at the other options in the market and there is nothing that disappoints us with Kandji - we really we love it and it's our go-to MDM for Mac and iOS

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

It was a comprehensive soltuon that was easy to configure, and was real value for money compared to Jamf

Review Source

NA

Nikesh A.  
Head of IT  
Financial Services  
Used the software for: 2+ years

### "Super simple, 1 click device management"

May 13, 2025

5.0

It's great - really does what we need it to do and keeps our people safe with little interruption.

Pros

Kandji gives us a secure and easy to manage platform for our devices. The 1 click approach to device management makes things super smooth.

Cons

Sometimes auto apps take quite long to come into fruition and we wish that the product roadmap was open to all - but we understand why not.

Review Source

MB

Michael B.  
Global ICT Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Great product and easy to use"

July 23, 2025

4.0

Very positive, we moved from Jamf and Kandji has given hours a month back to our team. The ease of use and "set and forget" nature of the patch managment have been a welcome change.

Pros

Ease of use with software patch management, it really is set and forget. Also the lift off process being built-in saved us a lot of time.

Cons

Still needs some extra small features that should be easy to implement. For example -I want more information to be synced from our directory, having location and department come across to Kandji would make it so much more useful to run reports.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Ease of use, lack of development with Jamf, path management

Review Source

NT

Nathan T.  
Systems Administrator  
Animation  
Used the software for: 6-12 months

### "If you have to look after Macs use Kandji!"

June 10, 2025

5.0

It has been easy to convert our Macs over and enrolled new ones, as well as get the answers we needed to more custom configs from Kandji support.

Pros

It provides an easy to use front end for front line support, a featured back end for system admins and a simple self-service function for end users.

Cons

I think the Blueprint feature could use a bit more customisation, especially in situations where there are very different kinds of users.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

Easier front end for front end support & better value for money

Review Source

KI

Kim I.  
HR and Studio Manager  
Computer Software  
Used the software for: 6-12 months

### "Definitely recommend- no fuss"

September 10, 2025

5.0

Very positive experience, easy to navigate, and positive interactions with all staff. Good value for money, great tool.

Pros

Kandji is very easy to use. It has everything we need for managing our devices, without being overcomplicated or difficult to navigate. Cost-wise, it's very reasonable, and we've seen great value from the tool. I also appreciate that the sales process was not pushy.

Cons

We struggled with initial setup requirements and getting the set up call the way we felt we needed, but this was eventually resolved.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

It was overly complicated, expensive and difficult to onboard, including requiring additional consultations

Review Source

HZ

Hao Z.  
IT Support  
Biotechnology  
Used the software for: 2+ years

### "Kandji is a good Apple MDM solution"

July 11, 2025

5.0

Kandji is a overall very good MDM solution especially for Apple product. It is easy to use and the support has been very helpful.

Pros

The ability to manage devices in different blueprints. This allows us admins to manage devices accordingly and customize based on our needs.

Cons

The search function isn't always the best to use. Some options or features are hidden in different menu.

Review Source

BJ

Bojan J.  
Managing Partner  
Information Technology and Services  
Used the software for: 1-2 years

### "Simple, yet advanced"

August 22, 2025

5.0

Pros

In my opinion, Kandji MDM is one of the best MDM solutions for the Apple ecosystem. It is extremely easy to use and, with its agent approach, offers a clear advantage over other solutions. In addition, the sales and support teams are very competent and helpful.

Cons

I have to admit that I haven't noticed anything negative. Except that the price is a little too high if you don't use all the new advanced features, but generally the price-performance ratio is good.

Review Source

NN

Nick N.  
SVP of Product and Technology  
Hospital & Health Care  
Used the software for: 2+ years

### "All-in-one macOS device mgmt solution "

June 17, 2025

5.0

I've used Kandji in multiple roles across multiple companies. I've found it to be a solid, comprehensive and easy to use centralized device management solution for our macOS devices.

Pros

Kandji is super easy to use and we get full control of our macOS fleet. The self-service feature to deploy approved IT solutions is great and the macOS policy enforcement is super easy to use.

Cons

The lack of visibility into the anti-malware and anti-virus detection suite. It should have a simple user-facing UI that allow folks to see what's going on.

Review Source

JH

John H.  
Head of Business Systems  
Computer Software  
Used the software for: 6-12 months

### "5⭐ - highly recommended"

June 17, 2025

5.0

Excellent product, it just sits there and does it's thing. Pre and post sales support has also been excellent.

Pros

I've used several MDMs and kandji is, by a long way, the best. It's intuitive and really simple to use. Also, auto apps - genius feature, saves me time manually updating apps.

Cons

Honestly, not much. It would be nice to add a new library item to an assignment map when creating the item. It would be nice if I didn't have to press the login button twice after a timeout lock.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing Iru

Intune lacks features. Jamf isn't as intuitive.

Switched from

[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)

Unreliable, not intuitive and lacking in features.

Review Source

OR

Omar R.  
IT  
Entertainment  
Used the software for: 2+ years

### "Kandji review"

June 18, 2025

5.0

Pros

When using Kandji the first things I look forward to is the easy interface. Maneuvering through the platform is simple and I never have to worry about getting lost.

Cons

My biggest concern/issue with Kandji, is the lacking capability to use geo location for the Macs. If there are users traveling or a Mac is stolen, this would improve chances of getting company equipment back.

Review Source

JAS

José Antonio S.  
CTO  
Information Technology and Services  
Used the software for: 2+ years

### "Simple, powerful, easy to use."

June 21, 2025

5.0

My experience with Kandji has been fantastic from the start. It is the first MDM we use in my company and the tool guided us through the whole process. The automatic updates of the applications we set up works very well and we have been able to deploy many security options to protect all our computers.

Pros

Easy of use. Powerful configurations. Applying security configurations with CIS standard has helped us a lot to improve our security posture. MacOS application and version updates keep us always up to date.

Cons

Nothing really. Using the tool has been a generally positive experience for us. We would perhaps improve the application catalog a bit to include a little more software, but overall everything has been positive.

Review Source

MS

Mateusz S.  
AM  
Computer Networking  
Used the software for: 1-2 years

### "Efficient and User-Friendly Apple Device Management"

July 9, 2025

5.0

Our overall experience with Kandji has been excellent. The platform greatly simplified our Apple device management, from deployment to compliance enforcement. The support team is responsive and knowledgeable, and we saw a noticeable improvement in operational efficiency shortly after implementation. Kandji has become a key part of our IT infrastructure.

Pros

Kandji offers an intuitive interface and seamless integration with Apple devices. Its automation features significantly reduce manual IT tasks, and the pre-built library of scripts and controls saves a lot of time. The zero-touch deployment process also makes onboarding new devices extremely efficient.

Cons

Some advanced customization options require more technical expertise or external scripting. Additionally, while the documentation is generally helpful, certain niche use cases could benefit from more detailed guides or examples.

Review Source

TR

Terry R.  
Sr IT manager  
Management Consulting  
Used the software for: Less than 6 months

### "Great product and happy I moved"

September 26, 2025

5.0

Great experience with setup/learning. Migration from Jamf was very easy and users were very impressed with the time it took and little impact to their daily grind.

Pros

It is a mondern MDM unlike Jamf I left. Customer Support has been fantastic and covers all my questions. The AI feature for customer support suprisingly answers many questions. Operating system updates and much better and easier to configure then they where in Jamf.

Cons

I miss my dashboards to easily see things and ability to create smart groups, but there are ways to overcome most of it. There is a learning curve but support will help to flatten it out.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Price was better. Blueprints help to make all machines the same.

Review Source

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