# Page 13 | Iru Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is Iru the right Mobile Device Management solution for you? Explore 477 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/181954/Iru/reviews

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Iru

4.9 (477)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 13 - Reviews of Iru

## Showing most helpful reviews

Showing 301-325 of 477 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CP

Cristian P.  
System Administrator  
Financial Services  
Used the software for: 6-12 months

### "Great MDM Solution"

March 10, 2026

5.0

Iru is a lifesaver for our Mac fleet. The Auto Apps and Blueprints make deployment a breeze, as well as integrating more apps through ABM

Pros

Iru is a total lifesaver for our Mac fleet! The Auto Apps feature saves me hours on patching, and the Blueprints make deployment incredibly smooth.

Cons

The alerting system a bit noisy; you can't easily bulk-ignore alerts for apps that users installed manually before onboarding. Lastly, while the 2026 rebrand to Iru added Windows/Android support, those features still feel a bit "lite" compared to the deep macOS controls we’re used to.

Review Source

ML

Maxim L.  
Security Engineer  
Banking  
Used the software for: 1-2 years

### "Kandji Benefits. "

August 29, 2025

5.0

Overall Kandji offer us a great product at good value for money. The team are always there to help if needs be, the product is regularly receiving updates and new features and we have been able to manage our apple fleet with ease.

Pros

It's a very user friendly and intuitive product. They offer a comprehensive solution at a reasonable price and the support when necessary had always been good.

Cons

The lack of detailed reports or information that you can get on a device level but harder on a fleet level.

Alternatives considered

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing Iru

Better value for money than all of the alternatives.

Review Source

DS

David S.  
CTO  
Computer Software  
Used the software for: 6-12 months

### "You can't go wrong with Kandji"

May 28, 2025

5.0

Really positive experience and we get loads of value out of the product. It's really simplified how we manage our devices.

Pros

Kandji simplifies and streamlines all of our device management. We're a small organisation so always thought that Kandji would be out of our budget, but I was pleasantly surprised! Absolutely critical part of our ISO27001 readiness.

Cons

Their offering isn't necessarily designed for small, growing teams like ours yet. I have to email an actual human whenever I want to add a user which is bonkers. Though it's handled really quickly and with good humour!

Switched from

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

NinjaOne didn't have the required functionality to ensure devices were kept up to date.

Review Source

PR

Parker R.  
It - Technology  
Construction  
Used the software for: 1-2 years

### "Niceeeeeeee"

October 30, 2025

5.0

\[sensitive content hidden\] was very helpful and meets you where you're at. Thanks for your help \[sensitive content hidden\]

Pros

Easy to set up on devices, customer support is quick to help.

Cons

n/a

Review Source

GA

George A.  
CISO  
Security and Investigations  
Used the software for: 6-12 months

### "Great MDM solution"

January 16, 2026

5.0

Overall Iru is a pretty straightforward tool to use and it has helped ups maintain an up to date, compliant fleet of devices.

Pros

It has helped me fully automate onboarding of new team members and keep my fleet up to date. This also helps us with compliance out of the box.

Cons

I had to write configs for certain apps. Better integration with apps like Cloudflare WARP would be great.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

I was already familiar with Iru from a previous role.

Review Source

BE

Ben E.  
Director of Operations  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Full features managable by a small team"

September 9, 2025

5.0

Great experience with everyone I've interacted with at Kandji. Additionally, I've had no complaints from my colleagues, which says a lot.

Pros

It provides enterprise-grade features but is accessible to a part-time IT admin like me. For example, when I needed to update my Apple Business certificates, Kandji walked me thought the process step by step.

Cons

The user interface still has a learning curve. It relies on the concept of blueprints that get applied to different user types. Within each blueprint, you add library items. Then to enable add-ons like EDR, you add them as library items. Its all pretty seamless when you get the hang of it, but its a complicated set of interlocking concepts for part-time IT admins like me.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

Recommendation from a someone who in IT at a larger organization

Review Source

MS

Mathew S.  
IT Specialist  
Building Materials  
Used the software for: 1-2 years

### "Our game changer!"

April 29, 2025

5.0

Our overall experience with Kandji has been outstanding. The platform is intuitive, well-designed, and offers a comprehensive suite of tools that make Apple device management incredibly efficient. From initial deployment to ongoing compliance and app management, Kandji has streamlined our IT operations. Their customer support team is responsive and knowledgeable, always willing to go the extra mile to help. Kandji has truly elevated our device management strategy and saved us countless hours of manual work. Highly recommended for any organization managing Apple devices.

Pros

How simple it is to track and manage devices remotely for our company. We currently have over 120 devices, so it makes managing and updating a breeze.

Cons

The setup and learning how to use this service is difficult, but with enough time and a few calls/ chat with their support team, you will get there.

Review Source

RC

Ryan C.  
IT Systems Manager  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Need an Apple-specific MDM? Look at Kandji"

October 10, 2025

5.0

Great! We get help when we need it. A specific shoutout to our rep, \[sensitive content hidden\] ! She's professional, quick to provide assistance and to answer any questions we have.

Pros

The granularity of the platform, the various configurations available to dial into each team. Once you understand how it works and the various flags, it's easy to get to work in the system. I also like how lightweight the MDM is compared to competitors.

Cons

I've noticed that the majority of local user account lockouts occur when the device has lost internet connectivity from the time it was last powered down until it boots back up. I'm not sure if that's a config issue on our end, but still looking into that.

Review Source

BA

Barak A.  
IT Manager  
Security and Investigations  
Used the software for: 1-2 years

### "worth the value"

September 3, 2025

5.0

I am managing Kandji in our company starting year 3, easy to use, and their support is very good, with knowledge base and human assistance

Pros

Value for money, the payment is not very high, considering the value it gives you. also loved the fact this is a SaaS solution.

Cons

device management for windows - This is my main pain point with Kandji, and probably this would be the reason for replacing it in the future.

Review Source

YA

Yosh A.  
IT Specialist  
Retail  
Used the software for: Less than 6 months

### "Kandji - A great tool to Manage your all your devices"

July 22, 2025

5.0

Overall, Kandji has been great and with the features that we are able to manage all of our Apple computers really does come handy in the time need.

Pros

It is a very simple and great tool to use to manage all of our devices without needing heavy user interaction.

Cons

I wouldnt say that theres anything least I like about Kandji but definitely know if there is anything I do not know how to do, their support is amazing and super helpful

Review Source

VR

Verified Reviewer  
Product Marketing  
Computer & Network Security  
Used the software for: Less than 6 months

### "Effortless End User Experience"

August 18, 2025

5.0

As a new remote employee, Kandji made setup of my MacBook so fast and easy. No waiting for a pre-configured laptop to ship from HQ. I just installed the Kandji MDM and security software, policies and settings were automatically set up.

Pros

It was incredibly easy to get my new laptop configured and in compliance with company security standards.

Cons

There were literally no drawbacks. I guess it could be frustrating to some that MDM prevents them from downloading and installing whatever they want but working for a security company, I understand that there are certain things that must be locked down.

Review Source

LF

Lindsey F.  
Sr. Integration Engineer  
Hospital & Health Care  
Used the software for: 2+ years

### "A Comprehensive Apple Device Management Solution "

May 13, 2025

5.0

Pros

user-friendly interface and the always growing list of auto apps helps us keep things up to date.

Cons

There was a bit of a learning curve especially if you are not familiar with apple management

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Kandji interface is way more user friendly, also support is superior

Review Source

JA

James A.  
Senior IT Analyst  
Hospital & Health Care  
Used the software for: 1-2 years

### "Kandji - solid platform"

July 25, 2025

5.0

Pros

Kandji is a solid choice for managing Apple devices. It’s easy to use, with a clean interface and a strong set of features that make tasks like zero-touch deployment, compliance enforcement, and patch management straightforward. The automation options save a lot of time. Their customer support is responsive and helpful, which makes a big difference when you’re trying to resolve issues quickly.

Cons

It's a strong platform with very few limitations. 1 issue we have found is that you cannot rename a device that is offline

Switched from

[SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/)

Lack of ability to manage apple devices.

Review Source

VP

Vinson P.  
Systems Engineer  
Internet  
Used the software for: 2+ years

### "Best Mac MDM on the Market"

June 26, 2025

4.0

Overall, our experience has been pretty positive. It is the best MDM we have used for Macs. I'm sure if we decided to manage our iPads in Kandji, it would be a great experience.

Pros

I like how it automates a lot of the management of Macs in our environment. App updates and deployments are a breeze in Kandji.

Cons

I wish there was an option in the UI to deploy a change on mass. Also, it is not easy to open a ticket in Kandji. You have to use a workaround with the chat function.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

We were having a lot of issues with Jamf.

Review Source

AM

Alex M.  
CEO and Managing Director  
Information Technology and Services  
Used the software for: 2+ years

### "Really simple, Apple-like experience. It just works."

September 11, 2025

5.0

Really positive - we've been using Kandji for over 5 years now and are considering Endpoint protection offering in the next 12 months.

Pros

Ease of use, direct and native integration with MacOS, iOS devices. Pre-populated security templates for CIS / NIST device configuration. Direct device configuration out of the box for new employees. Passport integration with SSO providers was an excellent addition to close a feature gap.

Cons

For a non-developer / system admin some things required running scripts etc on devices - this was quite tricky and complicated for non-scripting users to achieve.

Review Source

JS

Jason S.  
Sr IT Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Kandji is an excellent, modern Mac MDM"

July 24, 2025

5.0

We had a very positive experience with Kandji. We were well supported from contract negotiation to onboarding to production.

Pros

Our Kandji rep and tech support was excellent. Onboarding was a breeze, the GUI is very intuitive, the app-store and application deployment was full-featured vs competitors. We're glad we chose Kandji for our corporate device management.

Cons

A minor point, and one consistent across vendors and products; the SSO integration for local sign in with an IDP is a tricky process, but Kandji support got us through it.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing Iru

Kandji had a deeper and more agile software catalog, along with a more modern user interface.

Review Source

CS

Casey S.  
President  
Financial Services  
Used the software for: 1-2 years

### "Kandi Helps Me Run My Business More Efficiently "

June 28, 2025

5.0

5 Stars! Easy to use and understand. Tech support has worked with me quickly the few times I needed it.

Pros

I find Kandji easy to use. I have used Apple Business Manager and Jamf. I found both lacking in the ability to mange our applications. My favoriate part is the Kandji app library. This saves me hours in keeping apps updated manually on other platforms.

Cons

I would like for them to have a password storage manager like OnePassword or Lastpass. Otherwise, no other issues.

Switched from

[Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/)

JAMF is unusable if you are not trained in IT

Review Source

AG

Amol G.  
IT Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Kandji overview"

July 16, 2025

5.0

Overall a good experience. Versatile features. Ease of access to the Account team is the most important

Pros

Ease of installation and usage. A clutter free screen of information on the tool makes it a good tool.

Cons

The inability to manage Windows devices. If this can be accomplished will be a complete tool which will obviate the need to use other tools

Review Source

RC

Ravneet C.  
Senior Engineer  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "Kandji Simplifies Apple MDM"

May 6, 2025

4.0

Smooth Migration Supportive, with responsive customer service and helpful documentation.

Pros

User friendly Fast response from support group Constant updates to support Apple’s ecosystem changes quickly.

Cons

Reporting and analytics could be more robust or customizable for deeper insights into device compliance and usage.

Alternatives considered

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

Kandji is more suitable as per our requirements

Review Source

NG

Nick G.  
IT Asset Manager  
Medical Devices  
Used the software for: 6-12 months

### "The MDM I've been looking for"

June 11, 2025

5.0

One-hundred-percent positive. Every interaction I've had with both the software, and the people, has been wonderful.

Pros

The ease of use, combined with the absolutely excellent customer service. For a small company like ours, Kandji was \*exactly\* what we were looking for!

Cons

There's not much to not like about it, to be honest; it's a breath of fresh air from where we were coming from. I'd say maybe streamline adding items to blueprints, but that's a minor, minor thing, really.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Ease of use, and cost, were the biggest factors.

Review Source

NB

Nicholas B.  
System Administrator ll  
Real Estate  
Used the software for: 1-2 years

### "Kandji Review"

June 12, 2025

4.0

I would say that over all Kandji has been a welcome mobile device management replacement to the JAMF MDM solution.

Pros

I like how intuitive it is to use. Coming from JAMF our previous MDM Kandji is much easier to manage and use.

Cons

I wish the reporting was better. For example when exporting a CSV from the devices window pain I wish there was an option to export all available reporting categories instead of needing to adjust my view. Also there is no real reporting options for how the devices get patched which is an issue when going through yearly audits.

Switched from

[Jamf Protect](https://www.capterra.com/p/209028/Jamf-Protect/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Kandji was cheaper and easier to use overall

Review Source

TA

Travis A.  
Director of IT  
Education Management  
Used the software for: 1-2 years

### "Kandji is an awesome MDM solution for Mac environments"

June 23, 2025

5.0

Pros

We started using Kandji's MDM service to help with our Apple device management . We chose this solution because of its seamless integration with ABM and most of the software we use as an org. Since implementing it, we’ve seen improvements in compliance and security/OS/application uniformity.

Cons

We love Kandji overall. We were hoping to replace our current antivirus/EDR solution with Kandji EDR at a more 1 to 1 cost ratio, but EDR is quite pricy compared to alternatives.

Review Source

VH

Vahid H.  
IT Manager  
Human Resources  
Used the software for: 2+ years

### "IT Manager"

May 23, 2025

5.0

Overall, it's been a great experience. It helped us get our devices organized and secure without a ton of effort. Once it was set up, things just worked.

Pros

Kandji makes it super easy to manage all our Apple devices. I really like how much it automates things we don’t have to do much manually, which saves time. The dashboard is clean and easy to use, and support has been great whenever we needed help.

Cons

I wish there was a way to get direct terminal access to a device to run scripts in real time. That would make troubleshooting a lot easier.

Review Source

JN

Jeremy N.  
System Admin  
Automotive  
Used the software for: Less than 6 months

### "Great Product"

January 28, 2026

5.0

Pros

Very happy with Iru; it’s been reliable, efficient, and a noticeable improvement in how smoothly our device management workflows run

Cons

Logging into Apple Business Manager just to retrieve and deploy apps often turns into an unexpectedly tedious and time‑consuming process, especially when roles, tokens, or permissions get in the way.

Switched from

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Intune was not very good at Apple product management

Review Source

EN

Elvis N.  
Systems and Network Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Kandji Review"

June 25, 2025

5.0

My overall experience with Kandji has been very positive. It’s intuitive, modern, and clearly designed with Apple-first environments in mind. The platform simplifies device management without sacrificing control, and support is responsive and knowledgeable. It’s ideal for teams that want powerful functionality without the complexity of traditional MDM solutions.

Pros

Kandji stands out for its sleek interface and powerful automation. I especially like how effortless it makes zero-touch deployment and enforcing security baselines across Apple devices. The ability to push updates, manage compliance, and troubleshoot remotely—all from a clean, intuitive dashboard—saves tons of time and headaches.

Cons

What I liked least about Kandji is that its advanced configurations can sometimes feel limited, but not a but deal.

Alternatives considered

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing Iru

easier use and setup. Kandji works natively better

Review Source

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