# Page 14 | Iru Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Iru the right Mobile Device Management solution for you? Explore 477 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/181954/Iru/reviews

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Iru

4.9 (477)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of Iru

## Showing most helpful reviews

Showing 326-350 of 477 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PR

Phil R.  
Head of IT  
Computer Software  
Used the software for: Less than 6 months

### "Mac Only Tech Company Loving Kandji"

July 24, 2025

5.0

So far, we are testing it on several devices and making sure the blueprints are working smooth before fully launching company-wide. Our goals are ease of use for executives, pre-installing apps for them, as well as security standards for everyone to keep us in compliance with SOC 2.

Pros

I love the simplicity in achieving my device setup and security goals in a centralized hub. Kandji is the one-stop solution for managing company laptops from executives to interns. The Auto Apps feature is fantastic and has a solid list of apps available.

Cons

There is a bit of a learning curve, it's by no means complicated to anyone living in the tech industry. I wish there was a better way to block built-in mac apps, I'm still working on that solution. DARK MODE PLEASE!

Switched from

[Apple Business Essentials](https://www.capterra.com/p/251804/Apple-Business-Essentials/)

We needed more capability around security and compliance.

Review Source

DM

Destanee M.  
Compliance Manager  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Ninefold Marketing"

July 20, 2025

5.0

We used to struggle with lost phones, locked accounts, and delayed setups. Kandji has helped us solve all of that by giving us full control over our mobile devices. It’s been a game-changer for our IT and operations team.

Pros

Kandji makes mobile device management incredibly simple. We can lock, wipe, and manage devices remotely with ease, which is a huge time-saver and adds a strong layer of security.

Cons

There’s honestly not much to complain about — maybe a slight learning curve at first, but once set up, it’s very user-friendly and reliable.

Review Source

GE

Gabriel E.  
People and IT Generalist  
Design  
Used the software for: 1-2 years

### "A powerful but intuitive Apple MDM platform that streamlines device management"

September 26, 2025

5.0

Kandji is intuitive, with a clean UI, that simplifies Apple device management. Although simple in appearance, it offers some powerful options, with good Apple ecosystem integration.

Pros

The simplicity and intuitiveness of the platform, with a clean and user-friendly interface that is easy to navigate. Even without having an IT background, it was easy to learn and work with.

Cons

Notifications to end users for upgrades and reboots can be annoying, though I understand they are necessary.

Review Source

JB

João B.  
System Administrator  
Textiles  
Used the software for: 6-12 months

### "Artefita's review of Kandji"

June 23, 2025

4.0

Overall experience has been good. If the few things mentioned in the least liked section happen to be possible in the future then it would be great. None of them are dealbreakes since they can be worked around.

Pros

Ease of enrolling new devices, assign roles and maps to newly enrolled devices or change map for an existing device.

Cons

Some lack of graining when it comes to lock down device features, for example restricting usage to 2 or 3 apps instead of just Single App Mode. Likewise there is no way to remove temporarily (as far as i know) Single App Mode on the device itself.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)

Reason for choosing Iru

For what we need it looked like the better option, since it did what we absolutely needed it to do for the price.

Review Source

JC

Julian C.  
CISO  
Financial Services  
Used the software for: 2+ years

### "Still the Best Option"

October 10, 2025

5.0

It works, it's best in class, we like it. It has bugs, the Kandji team is quick to respond, but often the bugs require feature requests or system fixes to resolve.

Pros

Kandji outpaces its competitors in ease of use, functionality, and UX. That's not saying much in the MDM space, but it's consistently the best option of macOS only shops.

Cons

Kandji is often buggy and leaves at lot to be desired in terms of functionality. This is a common refrain from reviewing or using MDM tools though, so hard to call it a con.

Review Source

tG

tyler G.  
IT Operations Coordinator  
Events Services  
Used the software for: 6-12 months

### "Great when configured correctly"

June 12, 2025

5.0

when the product is configured correctly its very painless and easy to administer. I like that you can sudo command through without connecting to a device.

Pros

easy to use once setup. whole fleet at a glance. works very quickly when making fleet wide changes. Support is fast to respond.

Cons

We had a botched implementation and not knowing how far the previous tech got set the instance up for failure.

Switched from

[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)

previous tech made the choice. maybe it was based on current offerings.

Review Source

TF

Thomas F.  
VP People and Talent  
Legal Services  
Used the software for: 6-12 months

### "Good MDM tool for non-IT users"

February 3, 2026

4.0

Pros

Iru is easy to understand and use, even as a non-IT person leading IT. The interface is clean and approachable and most core workflows are intuitive. It provides good visibility into devices and security status without feeling overly complex, which makes it easier to manage day to day.

Cons

Some important actions are not immediately easy to find. Key functionality can be hidden in dropdowns or secondary menus (for example, erasing a device), which can slow things down. Navigation could be improved to surface commonly used or high-importance actions more clearly.

Review Source

PH

Phil H.  
Chief Platform Engineer  
Computer & Network Security  
Used the software for: 1-2 years

### "Device Management Done Right"

May 22, 2025

5.0

Kandji has been a pleasure from start to finish. The procurement process was quick, efficient, and smooth. The product itself matches this and provides excellent management of our endpoints. Outstanding value for money.

Pros

Onboarding of devices is really easy, quick to manage endpoints. The blueprints make it really easy for both administrators and end users

Cons

Sorry to say this but nothing yet, struggling to find anything that we don't like about the Kandji product suite.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing Iru

Their product met the requirements we had, with flexible approach to billing numbers, and minimum number of endpoints.

Review Source

KB

Ken B.  
IT Lead  
Computer Software  
Used the software for: 2+ years

### "Simple to Use and Run "

June 23, 2025

5.0

Pros

As an IT admin, Kandji has truly simplified our Apple device management. The user interface is exceptionally clean and easy to navigate, even for someone new to MDM. What truly sets it apart are the powerful automation features, especially for zero-touch deployment and keeping apps updated. It's saved us countless hours and significantly improved our efficiency. Kandji makes managing our Apple fleet feel effortless. Then also excellent Support!

Cons

Not really a con but is what users dont like to do, user dont like the PW reset if they forget pw having to go into system settings at boot.

Review Source

KU

Kurt U.  
Systems Administartor  
Consumer Goods  
Used the software for: 1-2 years

### "Kandji the set and forget MDM for your Mac's"

May 1, 2025

5.0

Kandji has our MacOS fleet up to date and encrypted. It continues to do this every day without having to do anything on our part.

Pros

Kandji's large library of Auto-Apps makes it super easy to keep your MacOS environment up to date. Additionally the support is amazing fast and very knowledgeable. The product is also very easy to use.

Cons

I think that they have no LAPS application in place yet is a bit disappointing but they have said they are working on this.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/)

Kandji's ease of use and reduced costs lead me to make the switch.

Review Source

CR

Cameron R.  
IT Support Specialist  
Education Management  
Used the software for: 1-2 years

### "Happy Client"

July 2, 2025

5.0

Great! Overall I have really enjoyed using Kandji as my Apple MDM. Great layout, constantly growing and improving, and amazing customer service!

Pros

The support team has always been very available and ready to assist when needed. Great customer service!

Cons

I wouldn't consider this "Cons" but more so missing features. When a device isn't set up as shared and loses WiFi it essentially becomes bricked because users can't log in without WiFi.

Alternatives considered

[Jamf School](https://www.capterra.com/p/210288/Jamf-School/)

Reason for choosing Iru

I was not the person who originally set this up. I took over administration after it had already been implemented.

Review Source

PF

Patrick F.  
General Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to Administer and Great Support"

July 23, 2025

5.0

Pros

Kandji is easy to administer, even for me as a non-technical user, and it's very easy for our users to onboard onto their machines. In the rare cases I do have questions or issues, their customer success and support teams are incredibly helpful!

Cons

There is a bit of a learning curve to setting up and editing different blueprints, but the team is great in the early implementation stages of walking you through things.

Review Source

FP

Fernando P.  
Head of IT  
Information Technology and Services  
Used the software for: 1-2 years

### "Solid product to manage Apple devices"

January 8, 2026

5.0

Overall been working well managing our fleet of Apple devices. Also enjoying the new vulnerabilities management, been a time saver.

Pros

Easy to use interface. Communication with endpoints works very well. Customer support been good. Facilitates the on-boarding/off-boarding cycle for IT teams.

Cons

They should maybe implement some formal reporting functionality that could be used for compliance reasons.

Review Source

JB

Jevan B.  
IT Service Desk Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Great MDM Solution for a SME who needs to Manage their Estate"

August 31, 2025

4.0

Pros

Its very easy to use with a fresh and intuitive UI for Admins. Support is easy to receive and the Knowledge Base is populated well. Device Management was made easier to our whole company with the simplicity of creating a standard BluePrint on Kandji

Cons

Profiles can be deployed and re-deployed easily but not un-deployed as easily. There is sometimes a lag in the EDR are of Kandji

Review Source

MS

Mihael S.  
IT  
Consumer Goods  
Used the software for: 6-12 months

### "Amazing platform! "

June 12, 2025

5.0

Pros

Kandji is an easy to use MDM solution, works perfectly and is easy to set up and manage with plenty of support from their team or knowledge base. We are a small company and this was a perfect MDM solution for us, worth every penny! Plus their support and account management team is top notch!

Cons

Nothing, it's amazing. We love and use Kandji daily and it's a great value software for MDM for our small business.

Review Source

UA

Udi A.  
Director of IT  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Moved from Jamfnow and never looked back"

August 26, 2025

4.0

Pros

Very easy to use with an intuitive setup, plus responsive and reliable customer support, easy onboaridng

Cons

Charging extra for essential security protections is a bad policy that is frustrating and undermines customer trust.

Review Source

TS

Tom S.  
CTO  
Information Technology and Services  
Used the software for: 2+ years

### "Perfect Tool for Apple Management"

December 10, 2025

5.0

Iru is really easy to use, also for small IT-Admin department. The integration and roll-out is really simple. Day to day is only the absolute minimum manual work left.

Pros

It is really easy to use and integrated into MS-AzureAD/Entra and Apple Business Manger. All Employee Devices are easily manageable, even for a fully remote environment. All devices are automatically patched and documented.

Cons

The 50 device packages divided by Mac and IPhone. For smaller companies smaller packages would be really nice.

Review Source

RB

Ryan B.  
Tech Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Tech Director"

July 31, 2025

5.0

We have used Kandji for several years now and the implementation of new devices and over all experience has been very seamless.

Pros

It's very easy to use and the customer support is very quick to respond and onboarding was very easy and informative.

Cons

We are a small private school operating on a tight budget so for us the price is a little high but we see the value in having Kandji as our MDM.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

We chose Kandji because of the cost and simplicity.

Review Source

VC

Victor C.  
IT Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Kandji: Easiest way to manage your companies Macs"

June 16, 2025

5.0

Kandji has helped us greatly improve the ease and time it takes to onboard new employees in remote locations especially but even on site as well.

Pros

Kandji makes on boarding and managing our Macs a breeze. It is very user friendly and easy to get started. They have exceptional customer support and documentation.

Cons

While the prebuilt library of items is large and growing there is usually an app or two you will come across that will require a custom build.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

Ease of use and the onboarding experience

Review Source

JV

Joris V.  
CEO  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "Migration from a compatitor to Hexnode"

June 13, 2025

5.0

One month in, we're happy we shifted from a legacy platform. Both the onboarding as well as the post-sales experience were solid and professional.

Pros

We were looking for a platform that let us manage all of our Apple devices, with the least amount of technical hands-on work needed. A hard requirement was that the fleet was to be managed by non-technical staff and Kandji was the only platform we considered that allowed this

Cons

When we started the investigations, it wasn't straightforward to open a trial account without passing by sales. Eventually we got there.

Alternatives considered

[Addigy](https://www.capterra.com/p/154787/Addigy/)

Reason for choosing Iru

Simplicity and UX mainly. And the focus on Apple devices.

Switched from

[Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)

We only have Apple in our fleet, and were looking for a less technical product to manage the fleet

Review Source

SU

Søren U.  
Director of Operations  
Information Technology and Services  
Used the software for: 1-2 years

### "It's good. I recommend."

March 17, 2026

5.0

It has made our device management much more professional and smooth. We are using it to give our employees a smoother onboarding.

Pros

It's a really good tool for managing all of our company devices. It's user friendly and has great support.

Cons

It is difficult to remove Iru from laptops once installed. It makes the offboarding of devices cumbersome.

Review Source

JE

John E.  
IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Great choice for mac MDM"

June 18, 2025

5.0

Coming from a background with other PC and Mac MDM solutions, it was easy to jump straight in and feel comfortable. Kandji has features that feel like the "easy" button, while also allowing you to fully customize to different needs.

Pros

It's ease of use, the learning curve is very small, especially if you are already familiar with MDM concepts.

Cons

I wish there were dynamic group capabilities, but recent changes and Kandji's assignment maps make it easy to work around that.

Review Source

MV

Marco V.  
IT  
Industrial Automation  
Used the software for: 1-2 years

### "Kandji Review"

June 27, 2025

5.0

Pros

If a a great MDM, simple to use, easy to access and manage. Easy to install and set up in multiple devices.

Cons

None so far. Maybe a little expensive but that’s fine. None what so ever. It’s okay for now but let’s see

Review Source

JL

Jasper L.  
IT Consultant  
Wireless  
Used the software for: 6-12 months

### "Kandji review capterra"

July 23, 2025

5.0

Pros

Kandji rep, \[sensitive content hidden\] was great at fostering a fruitful partnership and ensuring that our organization was able to effectively use Kandji's services. Kandji is easy to use and has many auto deployment features.

Cons

Unsure. Kandji's user interface is very good and much better than other MDMs. Maybe some features to make the interface more modern like a dark mode.

Review Source

AR

Andres R.  
Senior Solutions Engineer  
Entertainment  
Used the software for: 6-12 months

### "Kandji makes Apple MDM easy and painless"

June 19, 2025

5.0

Overall Kandji made managing a fleet of devices (iOS, iPadOS, & Mac OS) easy especially in a remote first environment. I'd recommend the tool especially if you use Okta as the passport feature as a huge plus.

Pros

Kandji was straightforward to set up and is one of the few applications I can confidently say is truly "set and forget." Once we had configured our desired apps and policies, we rarely needed to log in again.

Cons

We encountered two main issues. First, onboarding can be challenging for devices purchased prior to configuring Apple Business Manager. This is more of an Apple-related issue than a Kandji-specific one, but it is still worth noting. Second, I would have preferred an option to remove the device from MDM management as part of the "Delete Device" workflow.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Addigy](https://www.capterra.com/p/154787/Addigy/)

Reason for choosing Iru

I had used Addigy in the past and wanted to try out a different tool, our team had some experience with Kandji in the past.

Review Source

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