# Page 15 | Iru Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Iru the right Mobile Device Management solution for you? Explore 477 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/181954/Iru/reviews

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Iru

4.9 (477)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 15 - Reviews of Iru

## Showing most helpful reviews

Showing 351-375 of 477 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GS

Guilherme S.  
Lead DevOps  
Computer Software  
Used the software for: 6-12 months

### "Kandji usage feedback "

July 10, 2025

5.0

Our experience with Kandji is very positive; it brings us value by saving time in preparing our MacBooks for our employees and simply managing them.

Pros

We manage all our MacBooks and iPhones with Kandji. We appreciate the simplicity of the platform, and we can manage available apps in our internal App Store.

Cons

One feature that we would like to have is the possibility to access our MacBooks remotely for support and debugging through the platform natively.

Review Source

BB

Bud B.  
VP - IT  
Financial Services  
Used the software for: 2+ years

### "Leading Mobile Device Management Platform"

April 28, 2025

5.0

Excellent platform if you need visibility in to your Mac computers.

Pros

Great for tracking and managing our mac computers. Very easy to setup and on-board devices. It just works.

Cons

Can not think of anything that would cause me not to recommend it. Would love if we could use it with our PCs.

Switched from

[Fleetsmith](https://www.capterra.com/p/184308/Fleetsmith/)

Apple bought them and discontinued the product.

Review Source

AS

Adewale S.  
HIO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Assured security."

February 9, 2026

5.0

Overall, Iru is our go-to for security and it's quite dependable as we do not have to worry about identity theft or any form of insecurity. It's quite compactible with other applications.

Pros

Our Iru application is a must for our team's applications and security. Now, we do not have to worry about identity theft or data compromise.

Cons

At the moment, Iru is working quite well for the team and it seems to do beyond our expectation. However, application update requirements of accompanying apps is quite demanding.

Review Source

BJ

Ben J.  
Account Managwr  
Medical Devices  
Used the software for: 1-2 years

### "Excellent Kandji Experience "

July 16, 2025

5.0

Overall, Kandji has been great! It has been extremely beneficial managing our devices with Kandji. I highly recommend

Pros

Easy to use and great customer service. Anytime I am unsure about a blueprint or MDM question they are able to give me answers within minutes

Cons

I don’t have anything negative to report at this time. I have truly not had any issues I could not resolve.

Alternatives considered

[Canopy](https://www.capterra.com/p/150647/Canopy-Tax/)

Reason for choosing Iru

Pricing, customer service, and easier to use

Review Source

MD

Matt D.  
SVP Ops  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Kandji - 5/5"

July 22, 2025

5.0

Overall, very smooth and predictable - exactly what you want in an MDM solution. The native features are extremely intuitive

Pros

Great native features and an incredibly helpful support team. They helped our team to identify how we could better use the platform immediately via their support chat feature

Cons

Managing a large volume of blueprints could get clunky but the new device maps are a great upgrade!!

Review Source

HD

Harry D.  
Operations Admin  
Computer Software  
Used the software for: 1-2 years

### "Kandji is amazing! "

May 22, 2025

5.0

Overall, Kandji has streamlined our Mac fleet management with reliable automation, great support, and solid compliance features. I went from having no endpoint management experience, and Kandji has helped me understand and secure our whole company's device list.

Pros

Kandji’s zero-touch deployment and automated device setup made onboarding new machines incredibly efficient.

Cons

The UI, while clean, can sometimes obscure more advanced options, requiring extra clicks to access them.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Kandji was able to help us where Jamf coulnd't

Review Source

PH

Patrick H.  
Vice President of Infrastructure and Security  
Financial Services  
Used the software for: 1-2 years

### "It Just works!"

April 29, 2025

4.0

overall its a great product very few problems with it. We have not seen any issues with the product since it was installed.

Pros

Easy to Use. Easy to deploy applications and setup profiles. The security features are great and allow you to setup multiple blue prints depending on the department.

Cons

Overall I really didn't run into any. If they had windows /linux support that would be nice but for Mac it is top notch.

Switched from

[Rippling](https://www.capterra.com/p/172127/Rippling/)

Feature /functionality was not quite there with Rippling.

Review Source

KK

Kresimir K.  
IT Support Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Post customer support review"

December 8, 2025

5.0

Pros

Requests are handled promptly and directly. Very efficient support by \[sensitive content hidden\]. Most device management through the platform is straightforward and intuitive, which is highly appreciated in the modern tech world.

Cons

Nothing so far that would a big deal to report. One situation I encountered when started using the platform was when I tried to remotely wipe a company laptop, which was turned on, and simply returned a message something like "The device was already erased" and nothing happened to the laptop. Technically speaking it is logical, but at the moment I felt that maybe the message itself was not beginner-friendly.

Review Source

Response from Kandji

December 10, 2025

Thank you for the review and the helpful feedback.

SE

Sam E.  
IT Engineer  
Financial Services  
Used the software for: 1-2 years

### "Kandji review"

June 12, 2025

5.0

Working with Kandji has been a positive experience overall. Getting started with IT administration was easy.

Pros

Kandji made it easy to migrate from our previous MDM solution, and has provided high-quality support for problems large and small.

Cons

Kandji's user experience and API documentation are slick, but there are still a few awkward workflows and workarounds.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Usability and cost. Both were better with Kandji.

Review Source

VR

Verified Reviewer  
Senior DevOps Engineer  
Computer Software  
Used the software for: 6-12 months

### "Great product, simple to get up and running"

September 28, 2025

5.0

Overall, Kandji has been easy to use, device management is easy and straightforward, and the product have valuable features, including smooth integrations and other tools.

Pros

Kandji is easy to use and has great customer support. Great features and integration with Slack and other tools.

Cons

The EDR feature feels quite basic and lacks the depth and functionality offered by competitors, which is unfortunate.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

Price and features were key factors, and in the end Kandji was able to offer a better price with the same set of features.

Review Source

MK

Martin K.  
CFO  
Computer Software  
Used the software for: 6-12 months

### "Great and easy to use MDM"

August 8, 2025

5.0

Our overall experience with Kandji was great. It fullfilled the purpose and we are really happy with it.

Pros

We really like the easy-to-establish procedures within Kandji. It is way easier to set up than its competitors that we tested out.

Cons

They could work on the license upgrade process to make it more automated but I believe they will improve this going forward.

Alternatives considered

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing Iru

due to it's easy establishment and setup features

Review Source

CS

Christopher S.  
IT Security Analyst  
Computer Software  
Used the software for: 1-2 years

### "Kandji Review, 10/10 Product"

May 16, 2025

5.0

Overall Kandji has been an amazing experience. We migrated all devices to it!

Pros

Easy setup, amazing support, and \[sensitive content hidden\] is a 10/10 CSM who ensure we are taken care of.

Cons

Honestly, i don't have too many cons for Kandji. Sometimes I face issues with commands being sent but overall easy fixes.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[SureMDM](https://www.capterra.com/p/154149/SureMDM/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing Iru

Ease of use, and cost was a big factor with kandji being affordable.

Review Source

DC

David C.  
Associate Manager  
Telecommunications  
Used the software for: 2+ years

### "Kandji MDM for Macs"

May 19, 2025

5.0

So far it is been a great solution for us in the company as now we can manage all our Mac devices from OS updates to app installations

Pros

Integrations with a large list of applications and if its not in the list they will help you to create the app/script that you need with only one click on the support chat!

Cons

Right now, they cannot do remote desktop from the console. Its a good solution to have if you still dont have anything to manage your Mac environment

Review Source

VS

Vincent S.  
Junior IT and Process Manager  
Cosmetics  
Used the software for: Less than 6 months

### "Jamf Pro to Iru - Easy Migration"

January 27, 2026

5.0

Pros

Very clean and easy Migration from Jamf Pro with the Migration tool and scripts that they gave us. Thanks a lot.

Cons

There's isn't really something, I don't like, except they should add Gather 2.0 to their Auto apps, but that is hopefully in the works.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

The maintenance of Jamf Pro was just too much for a one-man IT.

Review Source

NA

Nick A.  
COO  
Medical Practice  
Used the software for: 1-2 years

### "Kandji review"

September 11, 2025

5.0

Pros

Simple to use interface that does exactly what we need. Customer support is friendly and accessible.

Cons

The rigid pricing model of having to buy in blocks. That said, the team are fantastic about giving us a few extra licences to get us over so it's not a big deal.

Review Source

NM

Nicko M.  
IT Support  
Maritime  
Used the software for: 6-12 months

### "Easy to Use and Reliable MDM for Apple Devices"

July 20, 2025

5.0

We’ve been using Kandji for our Apple fleet and it’s been a seamless experience. It’s saved us hours in device setup and compliance. Highly recommend it for teams managing iOS/macOS devices.

Pros

\- Very clean and intuitive interface - Automated compliance and remediation saves time - Great library of pre-built apps and scripts - Excellent support and documentation - Seamless integration with Apple Business Manager

Cons

Limited customisation for per-device local user creation, although there is always the custom script as workaround for this.

Review Source

Ian B.  
Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Kandi - A great tool for device management!"

July 11, 2025

5.0

Overall, a really solid tool for companies that need to manage and configure devices for their staff.

Pros

Kandji was simple enough to set up and configure and provided everything our small startup needed for device management.

Cons

I don't have any complaints as either a user or administrator of the system. Our customer success manager was quick and friendly when any questions came up.

Review Source

ST

Samuel T.  
Jr. Chief of Staff  
Events Services  
Used the software for: 1-2 years

### "Efficient Onboarding and Support You Can Rely On"

July 15, 2025

5.0

Working with Kandji and \[sensitive content hidden\] has been exceptional; she was responsive, knowledgeable, and helped guide our seamless renewal process alongside continued platform optimization!

Pros

I love Kandji’s intuitive, modern interface and automated workflows, which significantly simplified device onboarding and overall experience. It is streamlined and very user-friendly.

Cons

The limited support for non-Apple platforms and lack of advanced reporting features were the few areas that felt restrictive.

Review Source

WJ

Washington J.  
IT Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great MDM for Apple environment"

March 30, 2026

5.0

Pros

How well it works with Apple environment. Great ready made features. Responsive customer support and patch management. Very good device management functions.

Cons

Migration is difficult, but it was largely because of our previous MDM that controlled totally the profiles.

Switched from

[deeploi](https://www.capterra.com/p/10011598/deeploi/)

Very poor and slow support. Not frequently releasing updates

Review Source

RN

Ramon N.  
Office Manager  
Computer Software  
Used the software for: 6-12 months

### "Device Management Top"

September 25, 2025

5.0

The service is very good, and the Customer Success Managers are always available and supportive whenever any issue arises

Pros

Having full visibility and control to continuously monitor, manage, and track all devices used across the entire company.

Cons

Offering a web application that is reliable and effective, though not very visual or centered on aesthetic design.

Review Source

TM

Tony M.  
COO  
Defense & Space  
Used the software for: 1-2 years

### "Kandji for Government Contractors"

July 28, 2025

5.0

10/10 would recommend Kandji to anyone who is in need of their services. If the service has been on par with what I have received you will not regret it.

Pros

For someone new to the MDM experience Kandji has been awesome. They walk me through all the steps and are available whenever I need them. It has been a great experience for someone who has no clue what they are doing!

Cons

I don't think there has been anything that I haven't liked about kandji. I am a novice with MDM and they have made it a seamless process.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

Kandji had the best use case for iOS which is what our company exclusively deals with.

Review Source

RH

Regi H.  
IT Operations Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Kandji review"

May 22, 2025

5.0

Pros

Kandji is a powerful, Apple-focused device management platform that simplifies IT operations with zero-touch deployment, automated compliance, and a user-friendly interface. Its pre-built configurations and responsive support make it ideal for managing and securing Apple devices at scale.

Cons

It would be even more valuable if Kandji extended support to Windows devices, allowing organizations with mixed environments to manage all endpoints in a single platform. Expanding beyond Apple would enhance its versatility and reduce the need for additional tools.

Review Source

AM

Andrew M.  
IT Manager  
Education Management  
Used the software for: 1-2 years

### "Kandji is great!"

May 12, 2025

5.0

Great help and customer service makes managing and controlling Apple Products so easy

Pros

From introduction to deployment the product is so easy to use.

Cons

I wish we could use it for Windows machines and pay in £ sterling

Alternatives considered

[Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)

Reason for choosing Iru

Kandji was apple specific whereas Datto not

Review Source

JG

Jürgen G.  
System Administratior  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to use MDM for Apple deivces"

June 24, 2025

5.0

We are happy with Kandji and managing our Apple devices (iPhone, MacBook and iPad) works like a charm.

Pros

Kandji is easy to use and you will find most things without reading a lot of documentation or doing trainings.

Cons

No solution / functions for some important things. For example it is not possible to deploy chrome web apps.

Review Source

SP

Stefano P.  
It asset guardian  
Computer Software  
Used the software for: 6-12 months

### "Kandji is a great tool to keep things in good shape!"

June 23, 2025

4.0

It's good, I get alerted when I need to do something, users are also pushed to take action when required. I think it's all well balanced.

Pros

UI is well made, It's easy to make the changes I need and it's very easy to find the instructions on how to do something.

Cons

It's a pity that Kandji is only for apple devices. If I could manage also android devices with this same system I would have everything in control under one useful tool.

Review Source

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