# Page 16 | Iru Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Iru the right Mobile Device Management solution for you? Explore 477 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/181954/Iru/reviews

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Iru

4.9 (477)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 16 - Reviews of Iru

## Showing most helpful reviews

Showing 376-400 of 477 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ML

Martin L.  
Account Executive  
Information Technology and Services  
Used the software for: 2+ years

### "Great MDM for teams looking to manage MDM in-house"

July 18, 2025

5.0

I'm in a sales role, so not on the tools, but the customers I have using and managing the platform are super happy.

Pros

Great for teams looking to manage their own MDM and be up and running quickly. Fast to deploy, and (relatively) easy to use and maintain.

Cons

MDM's will occassional require complex integrations, whilst some other platforms have an edge here, the relative ease of the platform is a fair trade-off.

Review Source

VS

Vikram S.  
Product Strategy  
Internet  
Used the software for: 1-2 years

### "I like Kandji"

June 18, 2025

5.0

good. the team at Kandji communicates well and proactively. the rates are a bit expensive but not absurd.

Pros

Easy to setup and install, clean UI that exposes the right information that I use to understand which device when and also the compliance part

Cons

blocking management on web portal is a terrible experience while negotiating new contracts. i should be able to manage apps on my devices.

Review Source

SM

Scott M.  
CISO  
Financial Services  
Used the software for: 2+ years

### "Easy to use for Mac device management"

January 30, 2026

5.0

Pros

Easy to use to deploy standardized configurations, prevent configuration drift, and keep applications up to date.

Cons

No real downsides for us. Iru's Windows support is newer, which may be a downside to some organizations.

Review Source

CH

Chris H.  
Director  
Financial Services  
Used the software for: 6-12 months

### "Set & forget it"

June 17, 2025

5.0

I have really enjoyed using Kandji and it does a great job for what we need. It is a very set it and forget it application.

Pros

Very Apple focused. Simple design. Very easy to learn. Good for small teams. The onboarding experience was good.

Cons

A little learning curve to understand some of the nomenclature, but it wasn't too bad. I'd love to be able to remove the phone application.

Alternatives considered

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing Iru

It was easier to use and more purpose built for iPhones

Review Source

YF

Yoan F.  
Security Engineer  
Computer Software  
Used the software for: 1-2 years

### "Great Apple MDM solution"

July 10, 2025

5.0

Pros

The platform is easy to setup and to understand. It is possible to enroll the entire device fleet in just a few weeks. The documentation is also well maintained and useful.

Cons

The solution can improve on user interaction as it can be hard for them to be engaged with actions required by the tool. The EDR can also be improved to catch up with the competition.

Review Source

HS

Haitham S.  
Senior Service Desk  
Banking  
Used the software for: 6-12 months

### "Kandji Apple Device Management with 1 year of Powerful Automation and Support"

June 18, 2025

5.0

Strong automation for Mac OS devices, clean and easy UI, and great support for IT teams. Perfect customization on the blueprint and system.

Pros

The management for Mac OS devices and the enrollment process, how to manage the device and the blueprint configurations.

Cons

Some of the deployment PKG files when we try to deploy some of our needed applications, and some issues on updates.

Review Source

FE

Flo E.  
CPTO  
Insurance  
Used the software for: 6-12 months

### "Easy integration and fast compliance"

January 19, 2026

4.0

Pros

Ease set-up and integration - we set up iru in just a few days and it is operating without major bugs.

Cons

UI not very intuitive and the rebranding to iru made it worse. We had to migrate our one users for the rebanding which surprised us

Review Source

AG

Ash G.  
Consulting Technology Officer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Simple & Powerful MDM"

June 20, 2025

4.0

Pros

As an admin, I like the admin interface. Things are easy to locate and understand. For my end users, I like the Kandji tray, it helps my end users understand what needs to be updated & when.

Cons

On boarding could have been a little better but I believe that was just scheduling. I would have liked 1 hour dedicated for on boarding under proper office conditions.

Alternatives considered

[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)

Reason for choosing Iru

I liked the interface. It seemed fresh and modern and simplified in a way that competitors did not have.

Review Source

RG

Romain G.  
Founder Associate  
Computer Software  
Used the software for: Less than 6 months

### "Intuitive MDM with best‑in‑class support"

October 1, 2025

4.0

Overall, Kandji has been excellent. The onboarding process was smooth, and the support team has been exemplary—quick responses, clear guidance, and proactive follow‑ups. That level of service matters when deploying an MDM across a company, and it made our rollout confident and efficient.

Pros

Kandji is easy to use and intuitive from day one. The interface makes device management straightforward, and workflows are simple to set up. Most importantly, their support is outstanding—fast, knowledgeable, and genuinely helpful.

Cons

Some modules take time to fully understand, especially how certain settings interact and impact policies. The depth is powerful, but clearer in‑product guidance on complex configurations would help.

Review Source

BB

Benjamin B.  
Head of Product  
Defense & Space  
Used the software for: Less than 6 months

### "Well designed product + top class support"

August 26, 2025

5.0

Exceptional company and product. They deserve to do well. I am not an IT professional but with a decent understanding of technology I was able to get the MDM set-up for the entire team.

Pros

Simple, intuitive UX for a feature rich product; exceptional support during set-up and ongoing; well documented.

Cons

Only downside I can think of is Apple only but this was clear from the start and works for our team today.

Review Source

CV

Colleen V.  
Director of Finance and Operations  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Kandji saves time!"

October 13, 2025

5.0

My experience with Kandji is limited, but when I need support, they have always been helpful and friendly

Pros

We may not have as many devices as other customers, but Kandji's device management is a time-saver, and it is easy to use.

Cons

The program is expensive, especially for a non-profit organization. I would love to see lower tier pricing for under 30 devices.

Review Source

AP

Alexander P.  
Enginner  
Broadcast Media  
Used the software for: 1-2 years

### "Kandji definitely makes managing the apple products easier"

April 28, 2025

5.0

Kandji definitely makes managing the apple products easier, which is only ever going to be a positive. The support team are very knowledgeable and offer great help on all issues.

Pros

Kandji is extremely user friendly and the support network is very good.

Cons

Restrictions on the size of packages you are able to upload for custom apps. We are finding that some dmg files are over the 5gb limit.

Review Source

MK

Mahendra K.  
CTO  
Financial Services  
Used the software for: 6-12 months

### "Amazing product with great security coverage"

October 24, 2025

4.0

Pros

The product UX is great, and setting up devices is seamless. Great coverage on security aspects of the devices

Cons

Pricey can scale with increasing fleet but so far customer support has been helping in providing great offers

Review Source

DS

Danny S.  
Cybersecurity Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Cybersecurity Manager"

June 14, 2025

5.0

It has been a good experience overall, it just that you have to know what to do. You have to understand the behavior of the agent before making any changes.

Pros

Easy to use, easy to navigate. Rich features and it’s better than Microsoft intune. The sales and support are excellent

Cons

The agent is not syncing fast enough and sometimes it causes some issues of residual policy. The overall user experience for rolling out policies could be a bit better

Switched from

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Better integration with Apple products. More granular features

Review Source

TD

Tim D.  
CTO  
Biotechnology  
Used the software for: 1-2 years

### "Chief Technology Officier "

June 20, 2025

5.0

Pros

The Kandji software is easy to learn and implement. Additionally, it is reliable and offers excellent support when encountering any issues.

Cons

The software license lacks flexibility. For example, it enforces a minimum user count, which required us to purchase significantly more licenses than we actually needed.

Switched from

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Difficult to manage MacOs devices on Intune.

Review Source

DN

David N.  
Security Engineer  
Environmental Services  
Used the software for: Less than 6 months

### "Excellent Would Recommend"

May 6, 2025

5.0

Very Good, perfect for an IT team on one person

Pros

Ease of Setting up, Very handy and quick

Cons

Some settings you would find in other MDM's are missing but thats the price you pay for ease

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Price and ease of use, Jamf was too much for what i needed

Review Source

JM

Josh M.  
Manager of IT  
Restaurants  
Used the software for: 1-2 years

### "Kandji admin review "

May 12, 2025

5.0

Easy to use and easy to support, make deplying ipads that much easier

Pros

How easy it is to use, the learning curve is not that bad

Cons

I have to use iamazing to get detailed customization

Review Source

PB

Paul B.  
Quantum Hardware Engineer  
Research  
Used the software for: 6-12 months

### "No-brainer choice for MDM"

June 17, 2025

5.0

Pros

Incredibly fast to set up, troubleshoot, and maintain. Very intuitive. Support is also top notch, some of the best in the space.

Cons

I wish there was version control for custom scripts, custom apps, etc. Currently we have to manually version this in Github, but an integration would be hugely helpful.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

More flexible, better support/more active development

Review Source

PT

Parker T.  
Security Engineer  
Human Resources  
Used the software for: 1-2 years

### "Simple and powerful MDM"

April 28, 2025

4.0

Pros

It makes creating and managing profiles simple for most of the major things we need MDM for

Cons

It can at times be difficult or time consuming to locate a specific setting

Review Source

GB

Garrett B.  
IT Manager  
Financial Services  
Used the software for: 1-2 years

### "Kandji has been a great tool for managing our devices for our customers."

June 11, 2025

4.0

Kandji is helping keep our devices safe when we deploy these devices to our customers who are merchants. They use devices for storefront use and the ability keep features hidden that could break that functionality is key.

Pros

I love the ease of use in creating complex blueprints and setups with Kandji. The interface gives you so many tools to customize and granularly set almost every aspect of a device.

Cons

I feel like there could be areas to improve in the UX, but it is still quite easy to use. Some areas could use clarification in their terminology.

Review Source

TR

Tony R.  
CIO  
Financial Services  
Used the software for: Less than 6 months

### "Best MDM for Apple"

June 4, 2025

5.0

Due to unforseen circumstances here, we did not get to complete the onboarding process, but their tech support was still helpful in getting us there.

Pros

Out of the solutions tested, it seems the best integrated with Apple, and the most successful at consistently managing devices as requested.

Cons

Just having to work with Apple and all the convoluted headaches associated with them; not Kandji's doing, just navigating the nightmare that is Apple.

Alternatives considered

[IBM Security MaaS360](https://www.capterra.com/p/240579/IBM-Security-MaaS360-with-Watson/)[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)

Reason for choosing Iru

Best results and reputation when dealing with Apple iphones

Switched from

[IBM Security MaaS360](https://www.capterra.com/p/240579/IBM-Security-MaaS360-with-Watson/)

It wasn't consistent with wiping devices; to be fair, we also were not sent up for management in apple business manager

Review Source

SG

Shelby G.  
VP, Operations  
Public Relations and Communications  
Used the software for: 1-2 years

### "Kandji is a great fit for our remote environment"

May 13, 2025

5.0

Kandji had a wonderful onboarding experience and is incredibly easy to deploy across the team.

Pros

When we had an employee unexpectedly resign, having Kandji set up allowed up to be comforted that our tech was supported and safe.

Cons

I don't know what I don't know! I feel like Kandji has more capabilities than I'm aware of. I have every faith I could reach out to the Kandji team to learn more and I hope to when we have more internal bandwidth.

Review Source

JL

Jasmine L.  
Finance Director  
Hospitality  
Used the software for: 6-12 months

### "Great Product"

September 30, 2025

5.0

\[sensitive content hidden\] - our account manager has been great and super clear throughout the whole process. I would recommend Kandji.

Pros

Being able to manage our devices remotely, it ensures we have a certain level of security and peace of mind.

Cons

It can be a little complex to use for a non techy person, but after some calls with the team they have shown us how to use the system.

Review Source

KP

Katie P.  
General Manager  
Construction  
Used the software for: 1-2 years

### "Easy and a Time Saver"

June 12, 2025

5.0

My experience has been seamless and easy! \[sensitive content hidden\] was great during the onboarding and follow up process

Pros

Easy to use and manage - can keep track of the devices we have out in the field and lock if lost or stolen

Cons

It all works to my needs, only thing that bothers me is not allowing users to erase and redownload apps if needed

Review Source

SS

Sam S.  
Senior Manager, HR  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easy MDM that makes the lives of IT managers super easy!"

May 27, 2025

5.0

Excellent! Once I finished setting everything up it was a breeze to select which application sets are on which devices and updating the machine owner when someone leaves the company.

Pros

Ease in which I can setup laptops for new users, the ability to look up a firevault key easily when locked out of a user profile, and the ability to view the status of each machine.

Cons

The interface can be a little confusing at first, especially when setting up a new profile set but once I got used to it it was easy to use.

Review Source

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